Principal Software Engineer, Customer Experience

Location: Chennai OR BangaloreWork Model: HybridReporting to: Director, Software EngineeringBecome an integral part of our innovative Engineering team at NETGEAR, where you will contribute significantly to the integration of our business operations. As a Salesforce Integration Engineer, you will design and implement connectivity solutions that unite our Salesforce platforms (Sales, Service, and Marketing Clouds) with a variety of essential business applications, facilitating an automated enterprise environment.This position demands robust technical proficiency in Salesforce APIs, middleware solutions, and system architecture to ensure seamless end-to-end connectivity. You will work collaboratively with diverse teams—including Finance, Engineering, Product, and Customer Support—to establish architectural standards that secure reliable data flow across our ecosystem, bridging traditional ERPs with modern cloud infrastructures.In this hybrid role, based in either our Chennai or Bangalore offices, you will be expected to work on-site at least three days a week, enabling a blend of in-person teamwork and remote flexibility. Your efforts will be vital in streamlining complex business processes, minimizing manual tasks, and creating a comprehensive 360-degree view of our customers.

Sopra Steria Group is hiring a Salesforce OmniStudio Test Engineer in Chennai, Tamil Nadu. This position focuses on maintaining the quality and performance of Salesforce applications. Role overview The Salesforce OmniStudio Test Engineer works closely with cross-functional teams to support product improvements. The main responsibility is to design, execute, and maintain test plans and test cases tailored to Salesforce OmniStudio solutions. What you will do Develop and document test plans and test cases for Salesforce applications Execute tests to verify application functionality and performance Collaborate with teams across departments to support product enhancements Location This role is based in Chennai, Tamil Nadu.

Salesforce Software Engineer II About Us: Perch Energy is a pioneering force in the community solar industry, dedicated to enhancing the accessibility and equity of renewable energy for everyone. By facilitating community solar initiatives, we dismantle the traditional barriers that often prevent individuals from participating in the renewable energy market. Operating across multiple states in the US, we connect communities and individuals—including renters, homeowners, businesses, and municipalities—to local community solar projects, ultimately providing significant electricity bill savings. At Perch, we’re not just a for-profit entity; we are a purpose-driven organization committed to accelerating the nationwide transition to renewable energy. We believe that clean energy is a right, not a privilege, and we welcome everyone to join us on this journey! Position Overview: Our Technology team at Perch Energy, in collaboration with Arcadia Power, is on the lookout for a talented Salesforce Software Engineer II. This role is crucial in our mission to develop a top-tier Community Solar platform. The ideal candidate will possess a solid foundation in software development principles, exhibit a willingness to learn and adapt, and be enthusiastic about enhancing their skill set. Familiarity with best practices in application development is essential, along with a flexible mindset to embrace new programming languages and techniques. Key Responsibilities: Design, develop, and maintain sophisticated applications. Evaluate when to utilize configuration versus code to address challenges. Create unit tests and ensure adequate code coverage that validates business logic and functionality. Engage in developing specifications for epics and user stories. Identify solutions for complex issues and challenges. Document designs, issues, and solutions as necessary. Collaborate within an Agile framework to promote a team-oriented approach in software development and delivery. Contribute to enhancing software delivery through DevOps and Agile methodologies. Stay updated with the latest Salesforce technologies to maintain a high level of expertise. Write efficient code while considering governor limits imposed by the Salesforce Platform. Qualifications for Success: Minimum of 3 years of experience in building Salesforce applications using Apex, Lightning Web Components, JavaScript, and CSS in complex environments. Strong understanding of Salesforce best practices and design patterns. Excellent problem-solving skills and the ability to work collaboratively within a team environment. Proven ability to learn new technologies quickly and effectively. Experience with Agile methodologies is a plus.

Join Mindera as a skilled Frontend Engineer specializing in Salesforce Commerce Cloud (SFCC). In this role, you will be responsible for crafting, optimizing, and sustaining the user interface of our SFCC applications. Collaborate with designers and product teams to provide our clients with intuitive and engaging shopping experiences.Key ResponsibilitiesDesign and maintain the frontend components of SFCC applications, adhering to best practices in responsive design.Work alongside backend engineers to integrate APIs and ensure seamless data flow within the platform.Write clean, maintainable code, ensuring high application performance.Engage in design and code reviews to promote a culture of quality and continuous improvement.Optimize applications for maximum speed and scalability.Keep abreast of the latest trends and technologies in frontend development, SFCC, and eCommerce.Assist in troubleshooting and resolving issues across the stack.Contribute to task planning and estimation for sprint cycles.

Role overview Sopra Steria seeks a Salesforce Architect based in Chennai, Tamil Nadu. The position centers on designing and implementing Salesforce solutions that drive business transformation and enhance customer interactions. What you will do Collaborate with cross-functional teams to define project requirements and objectives Develop architectural designs for Salesforce implementations Oversee the delivery of Salesforce projects, ensuring solutions are scalable and meet client needs Apply Salesforce architecture best practices throughout each stage of the project Requirements Proven experience in Salesforce architecture Knowledge of Salesforce best practices Strong ability to work with diverse teams and translate business needs into technical solutions

Join our dynamic team as a Salesforce Developer where you will be instrumental in designing, developing, and implementing Salesforce solutions to streamline operations and enhance customer experiences. You will collaborate with cross-functional teams to gather requirements, create technical specifications, and deliver high-quality solutions.

Role Overview neuraflash is hiring a Salesforce Consultant focused on Field Service. This position is remote, open to candidates based in Bengaluru, Chennai, Gurugram, Hyderabad, Noida, or Pune. What You Will Do Work closely with clients to deliver Salesforce Field Service solutions tailored to their needs Apply Salesforce expertise to improve customer satisfaction and streamline operations Collaborate with internal teams to implement and support client projects Location Remote within India. Candidates must reside in Bengaluru, Chennai, Gurugram, Hyderabad, Noida, or Pune.

Hello,We are excited to announce a fantastic opportunity for a Salesforce Developer at Amanzi Technologies. If you possess the skills and experience outlined below, we would love to hear from you!Total Experience: 1-3 YearsLocation: ChennaiCompensation: ₹2.40 - ₹4.20 LPANotice Period: Immediate Joining Required / 25 DaysImportant Note: Candidates must be available for an in-person interview in Chennai, as telephonic or Skype interviews will not be conducted.Key Skills Required: Proficiency in Apex and Visualforce Development, SFDC Configuration, and Force.com Customization. You should have experience designing components such as Visualforce Pages, Apex Classes, and Custom Controllers. A strong understanding of SOQL, SOSL, DML Statements, and Web Services (SOAP & XML) is essential.If you are interested, please send your updated resume.Best Regards,Shilpi Verma

Role overview The Salesforce Module Lead at Sopra Steria in Chennai will take charge of project initiatives focused on Salesforce applications. This role centers on coordinating efforts across teams, ensuring that solutions meet both client requirements and project objectives. What you will do Oversee Salesforce project initiatives from initial planning through final delivery Provide direction and support to developers and engineers working on Salesforce platforms Enhance and refine existing Salesforce solutions to boost performance and user experience Monitor project execution to ensure deliverables align with client expectations

About FourKites FourKites builds technology that tackles complex supply chain challenges with real-world impact. The platform supports a wide range of clients, from delivering medical supplies for Cardinal Health to managing grocery logistics for Walmart. FourKites helps businesses keep their supply chains efficient, adaptable, and sustainable. AI-driven innovations at FourKites have helped clients cut logistics costs by over 15%, reduce inventory by 35%, and improve service efficiency by 65%. As organizations turn to AI-enabled automation, they are seeing improvements in customer experience, sustainability, and resilience. Role Overview: Product Manager, Customer Experience The Product Manager for Customer Experience (CX) will lead the CX team within the Visibility Group. This role centers on understanding how customers interact with FourKites’ visibility products and using those insights to shape product enhancements that drive adoption and satisfaction. The position can be based in Chennai or remote within India. Overlapping working hours with US Central Time are required to collaborate with North American customers and the global FourKites team. What You Will Do Analyze product usage data to uncover trends and opportunities for improvement. Engage directly with customers to understand their needs and experiences. Work closely with engineering, design, and customer success teams to deliver a product experience that meets user expectations. Drive strategic product enhancements that support meaningful customer adoption. Who Thrives Here People who enjoy solving problems, value diversity, and approach challenges with empathy and inclusivity will find a strong fit at FourKites.

Role overview The Salesforce Technical Lead at Sopra Steria in Chennai, Tamil Nadu, shapes the technical direction for Salesforce projects. This position works closely with engineers and developers to ensure solutions align with client goals. The focus is on designing and implementing Salesforce applications and systems that address customer requirements and support business objectives. What you will do Oversee the technical aspects of Salesforce projects from initial design through final delivery Work with engineering and development teams to build effective Salesforce solutions Maintain quality standards and ensure applications align with client strategies Contribute to improved customer experiences by delivering tailored Salesforce implementations

Collaborate with Industry Leaders At Arista Networks, we are on a trajectory of significant growth, making this an exciting time to join our dynamic team. As a Senior IT Developer specializing in Salesforce, you will play a crucial role in developing innovative features for some of the most renowned technology clients in the world.You'll engage with a variety of components within the Salesforce ecosystem, such as Sales Cloud, Service Cloud, and Experience Cloud. This position requires you to work alongside talented professionals from around the globe, crafting solutions that enhance business operations and promote user engagement.Your Key Responsibilities Architect, develop, and implement high-quality solutions on the Salesforce platform.Transform business challenges into scalable technical strategies.Participate in every stage of the development cycle, leveraging both functional and technical skills.Utilize analytical skills to gather, structure, interpret, and present data insights effectively.Work autonomously with minimal oversight as well as collaborate seamlessly within a team environment, embodying leadership qualities.Provide accurate technical estimations to facilitate project planning.Conduct peer reviews and code assessments to uphold quality standards.Exhibit strong written and verbal communication capabilities.

Sopra Steria is seeking a Salesforce Testing Specialist in Chennai, Tamil Nadu. This position centers on verifying the quality and performance of Salesforce applications through careful testing methods. Role overview This role focuses on testing Salesforce solutions to confirm they meet requirements and function as intended. Attention to detail and a methodical approach are important, as your work will help improve client systems and user experience. What you will do Conduct tests on Salesforce applications to identify issues and confirm expected behavior Document test results and collaborate with team members to address any problems found Support efforts to enhance the reliability and usability of client systems Requirements Experience with Salesforce application testing Strong attention to detail and analytical skills Ability to communicate findings clearly with team members

Join neuraflash as a Salesforce Technical Architect specializing in AI and Agentforce. In this key role, you will leverage your expertise to design, develop, and implement advanced Salesforce solutions that integrate AI technologies, enhancing business processes and delivering exceptional customer experiences.

fullcreative is seeking a passionate Customer Success Manager with 3-5 years of experience in the B2B SaaS sector. In this pivotal role, you will ensure our customers harness the full potential of our solutions. You will guide clients through an extensive onboarding journey, cultivate strong relationships with key accounts, and serve as a strategic partner dedicated to their long-term success. Your primary objective will be to maximize customer satisfaction, enhance customer lifetime value, and proactively resolve any issues that might affect their experience.Key ResponsibilitiesPre-Sales Support:Engage in demo calls as necessary with potential clients alongside Account Executives to highlight the benefits and outcomes of our offerings.By showcasing our commitment and expertise from the beginning, we establish a solid foundation for a lasting relationship even before clients commit.Customer Onboarding:Create and execute a smooth onboarding experience by thoroughly understanding each client's business goals.Collaborate closely with customers post-sale to establish their accounts and ensure a seamless transition, paving the way for long-term success.Relationship Management:Forge and sustain strong, strategic relationships within your assigned customer segment.Stay attuned to their evolving business needs and objectives, ensuring our services consistently align with and support their goals.Act as a trusted advisor by providing insights, recommendations, and proactive solutions that enhance their operations.Foster a sense of partnership and commitment, ensuring customers feel valued and continuously excited about the advantages of our offerings.Proactive Customer Support:Provide proactive support that anticipates customer needs, ensuring they receive exceptional service throughout their journey with us.

Join our innovative technical leadership team as a Lead Integration Specialist in Chennai. We seek a dynamic individual with a robust background in Full-Stack Development who has transitioned into a specialist in Hybrid Cloud Integrations.In this pivotal role, you will spearhead the design and execution of essential data flows, seamlessly connecting on-premise systems to the AWS Cloud utilizing WSO2 and contemporary API methodologies. You will serve as the technical backbone for a talented team of developers, ensuring that our architecture is secure, scalable, and poised for the future. Key ResponsibilitiesTechnical Leadership: Direct the comprehensive design, development, and deployment of integration solutions while offering hands-on technical guidance and mentorship to integration developers.Hybrid Cloud Architecture: Innovate and uphold integration patterns that link legacy on-premise systems with AWS Cloud services.API & Middleware Governance: Manage the lifecycle of RESTful APIs, SOAP Web Services, and Messaging Queues to ensure optimal performance and reliability.Batch Processing: Engineer and refine intricate batch processing workflows and high-volume data synchronizations.Security & Compliance: Confirm that all integration points adhere to foundational network security protocols, encryption standards, and enterprise compliance mandates.Documentation: Develop and maintain comprehensive architectural diagrams, interface specifications, and data flow documentation.Innovation: Assess and propose new tools and technologies that align with our strategic integration goals.

About the Role At FourKites, we are committed to solving complex challenges that have real-world implications. Our platform supports customers in managing global supply chains effectively, whether it's delivering medical supplies for Cardinal Health or groceries for Walmart, while promoting sustainability and agility. We invite you to join a team of inquisitive problem solvers who celebrate diversity, lead with empathy, and prioritize inclusivity. As a Senior Customer Engineer, you will be responsible for overseeing the entire technical customer relationship. You will independently conduct discovery, design integration and agentic workflow architectures to address intricate enterprise issues, and deploy solutions live with customers, often before they can clearly express their needs. Your ability to write optimized, production-grade code swiftly, while adhering to strong data structures and algorithmic principles, is vital in reducing the time from identifying a customer problem to delivering a viable solution. You will introduce genuine innovation into challenging problems, ensuring your solutions are technically sound, elegant, and often unexpected. You will serve as the primary technical contact for 2–4 major enterprise accounts, mentor your fellow engineers, and develop the skills necessary to transition into a Staff-level technical leadership role.

At Refyne, we prioritize customer excellence as a core value, believing that a long-term successful journey begins with a commitment to superior customer experience.We are seeking a seasoned Delivery Manager to spearhead the launch of Refyne’s innovative products and services while nurturing strong relationships with our clients. Your mission will be to enhance customer satisfaction, loyalty, and retention, consistently exceeding their expectations.Key Responsibilities:Manage the launch of Refyne products and services for new clients.Address client complaints with effective, respectful, and patient solutions.Establish and sustain long-term, trusting relationships with high-volume clients to drive organic growth.Investigate key customer needs and propose actionable solutions.Ensure timely delivery of employee financial wellness benefits.Act as the main point of contact for key clients and collaborate with internal teams.Collect, report, and communicate client feedback on service, technology, and product delivery.Monitor and analyze key account metrics.Generate insightful reports for upper management.Stay updated on industry trends and best practices.

Role overview The Executive, Employee Experience position at NielsenIQ in Chennai centers on building a strong company culture and enhancing employee engagement. This role collaborates with various teams to develop and implement programs that enrich the employee journey and contribute to a productive workplace. What you will do Partner with different departments to spot opportunities for improving how employees experience their work environment Assist in creating and rolling out initiatives aimed at fostering a positive and supportive workplace Contribute to ongoing projects that encourage higher engagement and satisfaction throughout the organization