About the job
About Checkout.com
Checkout.com supports the digital economy by enabling smooth online payments for brands such as eBay, ASOS, Klarna, Uber Eats, and Sony. The company’s platform delivers a seamless payment experience that helps businesses grow and keeps customers engaged.
With headquarters in London and 19 offices across six continents, Checkout.com values innovation and efficiency. The team’s work shapes the future of fintech, offering meaningful opportunities for impact and career growth.
Role Overview: Principal Process Architect – People Team (London)
The People team seeks an experienced Principal Process Architect to drive process improvements across global HR operations. This role suits someone who works independently, thinks analytically, and enjoys hands-on problem-solving. The focus is on redesigning complex HR workflows for scalability and efficiency.
This position connects data, people, and systems. The architect will analyze current processes, identify pain points, and develop solutions that remove friction and support growth. The ideal candidate is self-motivated and eager to see the results of their work in action.
Key Mission
Design and streamline end-to-end HR processes to achieve operational excellence. Simplify workflows, implement automation, and reduce manual work while tackling the People team’s most challenging operational issues.
Main Responsibilities
- Lead initiatives to transform and improve global HR operations
- Analyze data to identify inefficiencies and areas for improvement
- Engineer scalable solutions that reduce administrative overhead
- Focus on complex, unstructured HR areas, building process infrastructure for scaling and automation
Impact
This role ensures HR processes remain human-centric, efficient, and ready for AI and automation. The Principal Process Architect will play a key part in shaping how the People team operates as the company grows.

