Principal Implementation Engineer

In today's rapidly evolving business landscape, data is more crucial than ever. At Atlan, we are revolutionizing the way organizations manage their data with the world’s first active metadata platform. Our mission is to turn data chaos into clarity and foster seamless collaboration.We partner with a diverse range of clients—from Fortune 500 giants to dynamic startups, from automotive pioneers reshaping mobility to healthcare organizations making life-saving decisions. Our platform empowers ambitious teams to harness their data's full potential, unlocking extraordinary outcomes.Recognized as industry leaders by Gartner and Forrester, and supported by Insight Partners, Atlan is at the forefront of redefining the intersection of human ingenuity and data intelligence. Joining our team means becoming part of a transformative journey where your contributions matter.Your Impact:Lead Technical Innovation: Spearhead complex implementation projects that redefine how organizations manage and process their data at scale.Enhance Product Ecosystem: Collaborate closely with Product and Engineering teams to expand the Atlan Platform and its connector ecosystem.Facilitate Technical Success: Serve as the primary technical liaison for customers, ensuring successful delivery of projects.Champion Customer Satisfaction: Translate technical requirements into practical solutions that not only meet but exceed client expectations.Your Mission:Deliver Value: Collaborate with Fortune 500 clients to integrate their intricate data landscapes and maximize their value with Atlan.Be a Technical Authority: Guide clients through complex implementations, offering insights into data engineering best practices and optimizations.Integration Expert: Establish seamless connections among various data systems to ensure efficient data flow and compatibility.Implementation Planner: Strategize and execute implementation roadmaps while effectively managing technical risks and dependencies.Qualifications:Proven Expertise: 5+ years in data engineering, consulting, or a related engineering role, with substantial experience in data pipeline development and system integration.Client-Focused: Demonstrated success in managing technical relationships with enterprise-level clients and delivering impactful implementations.Analytical Skills: Strong problem-solving abilities and an analytical mindset to navigate complex data challenges.Effective Communication: Excellent interpersonal skills to convey technical concepts clearly to both technical and non-technical stakeholders.

Join Flosum Corporation as an Implementation Engineer and play a pivotal role in deploying and optimizing our innovative solutions within client Salesforce environments. As a full-time member of our engineering team, you will ensure seamless integration of Flosum's products while enhancing customer experiences through effective training and support.Your responsibilities will include:Deploying and configuring Flosum’s solutions, ensuring optimal functionality.Guiding customers through product adoption and assessing their DevSecOps processes.Leading engaging training webinars for diverse audiences on product features and best practices.Creating detailed technical documentation that outlines key features and provides guidance on product usage.Supporting the sales process by conducting product demonstrations to showcase Flosum’s capabilities.Collaborating with stakeholders to recommend process improvements based on customer feedback.Integrating Flosum’s products with external platforms such as GitHub, GitLab, and Azure DevOps.Training partners to effectively onboard customers and ensure proficiency in using Flosum’s products.

Recidiviz is hiring an Implementation Engineer. This role centers on turning technical solutions into practical results for partners working to reduce recidivism. Work can be done remotely or from our offices in New York City or Oakland. Role overview As an Implementation Engineer, the focus is on making sure Recidiviz systems are smoothly integrated with client operations. Collaboration with teams across the company is a key part of the job, ensuring that solutions are not only deployed but also continually improved to meet real-world needs. What you will do Work closely with colleagues from different disciplines to implement Recidiviz products Support system integration and ongoing optimization efforts Contribute to delivering solutions that support efforts to lower recidivism rates

About EngFlowAt EngFlow, we empower developers by significantly speeding up software builds and tests. Our innovative cloud-based, distributed service enhances developer workflows through remote execution and caching, thereby boosting efficiency, productivity, and overall product quality.Supported by leading investors, EngFlow is transforming the way organizations develop software and deliver high-quality products. Our solutions accelerate builds by a factor of 10 or more, while our observability platform offers actionable insights for continuous optimization. Founded by principal contributors to Bazel, we create tools that enable engineering teams—ranging from startups to Fortune 500 companies—to enhance developer velocity and improve build performance.Discover more about our mission, culture, and team: EngFlow | VideoWe are seeking an Implementation Engineer to act as the pivotal technical resource for our customers. You will support engineering teams during trials and ongoing usage, assist in the integration and optimization of their build workflows, and collaborate with internal teams to deliver an exceptional experience.Key ResponsibilitiesServe as the primary technical point of contact for new and existing customers—providing guidance as they adopt and scale our platform.Diagnose, investigate, and resolve complex issues relating to build systems, integrations, and environments.Assist customers in optimizing their utilization of EngFlow’s products, ensuring seamless adoption within their developer workflows.Collaborate with the Engineering team to identify and track product bugs, performance regressions, and feature feedback from the field.Develop and maintain both internal and external documentation to enhance future support and empower developers.Engage with the wider community through forums, Slack, GitHub, and conferences—representing EngFlow’s voice with empathy and technical expertise.Foster a culture of operational excellence through metrics, tooling enhancements, and automation.Requirements3+ years of experience in software development, technical support, SRE, or similar developer-facing roles.Proficiency in troubleshooting and optimizing build systems and workflows.Excellent communication skills and the ability to convey technical concepts clearly to non-technical stakeholders.Experience with cloud technologies and distributed systems is a plus.

Join 360itprofessionals1 as a Telecommunications Implementation Engineer, where you will be pivotal in deploying and supporting advanced telecommunications solutions. Your expertise will help ensure seamless integration and operational efficiency.

Join Our Team as an Implementation EngineerAt EngFlow, our mission is to empower developers by significantly accelerating software builds and tests. We provide a cutting-edge cloud-based, distributed service designed to optimize developer workflows through efficient remote execution and caching techniques, resulting in enhanced productivity and product quality.Supported by esteemed investors, EngFlow is at the forefront of transforming how organizations build software and deliver high-quality products. Our solutions can accelerate builds by ten times or more, while our observability platform offers actionable insights for continuous improvement. Founded by notable contributors to Bazel, we create innovative tools that help engineering teams—ranging from startups to Fortune 500 companies—maximize developer velocity and optimize build performance.Discover more about our vision, culture, and team: EngFlow | Watch Our VideoWe are currently seeking an Implementation Engineer to be the primary technical advocate for our customers. In this role, you will support engineering teams throughout their trial periods and ongoing usage, assist them in integrating and optimizing their build workflows, and collaborate with internal teams to deliver an exceptional user experience.

Adyen is looking for an Implementation Engineer based in San Francisco. This position centers on guiding clients as they integrate payment solutions, ensuring each implementation is handled smoothly from start to finish. Role overview Implementation Engineers at Adyen work closely with both clients and internal teams. The main goal is to deliver payment solutions tailored to each business, supporting every step of the integration process. Technical troubleshooting and process optimization are key parts of the job, with a focus on making sure clients are satisfied and systems run efficiently. What you will do Collaborate with clients and Adyen teams to deliver payment solutions that match specific business needs Support payment system implementations, address technical issues, and help improve integration processes Work to resolve challenges and contribute to better client experiences Requirements Technical skills related to payment systems and integrations Ability to solve problems effectively Experience working with cross-functional teams

We are seeking a skilled Manufacturing and Implementation Engineer who is eager to contribute to our dynamic team. The ideal candidate will possess a robust understanding of manufacturing processes and implementation strategies, ensuring seamless integration and optimization within our operations.This is an exciting opportunity to work on innovative projects that directly impact our production capabilities. Join us in driving excellence and efficiency in manufacturing!

Who We Are:CrashPlan® offers comprehensive solutions for cyber-ready data resilience and governance, empowering organizations that fuel their revenue growth. Our platform provides robust backup and recovery capabilities for data on servers, endpoint devices, and SaaS applications, making it a trusted choice for entrepreneurs, professionals, and businesses of all sizes globally. From ransomware recovery to legal holds, CrashPlan ensures the security and compliance of your data without any disruption.NOTE - We are currently considering remote candidates from the following states:AL, AR, AZ, CO, FL, GA, IL, IN, KS, MA, MD, MI, MN, NC, NJ, NY, OH, SC, SD, TX, UT, VA, WA, WI What You Will Be Doing:We are in search of a Sales & Implementation Engineer to take on a pivotal role throughout both the pre-sales and post-sales lifecycles. In this hybrid role, you will collaborate closely with the Sales team to assist in technical evaluations and guide customers through successful implementation and onboarding processes.You will serve as a technical advisor, demonstrating the value of CrashPlan solutions, aiding in solution design, and ensuring seamless deployment and user adoption. This position is perfect for individuals who relish both customer-facing technical sales and hands-on implementation tasks.A Day In the Life:Pre-Sales & Solution SupportCollaborate with Account Executives to address the technical elements of sales opportunities.Assist in delivering product demonstrations, technical presentations, and solution briefings.Support Proof-of-Value (POV) engagements to validate CrashPlan solutions.Collect customer requirements while identifying technical challenges and solutions.Address customer inquiries and technical objections during the sales process.Work with Product, Engineering, and Support teams to align solutions with customer needs.Support partners and Managed Service Providers (MSPs) in comprehending and positioning CrashPlan solutions.Contribute to demo environments and technical sales materials.Engage in marketing events, webinars, or trade shows as necessary.

Join Chronosphere as an Implementation EngineerChronosphere is at the forefront of observability solutions designed for the complexities of a modern, containerized environment. We empower our clients to concentrate on valuable data insights by simplifying data management, reducing operational costs, and accelerating issue resolution. With our observability platform, users experience an average 60% reduction in data volumes and associated costs, while developers save countless hours. Our innovative Fluent Bit-based Telemetry Pipeline streamlines observability and security log data, transforming logs at the source and efficiently routing them to any destination without vendor lock-in.As a recognized leader in the industry, Chronosphere is trusted by some of the world’s most pioneering brands, including Snap, Robinhood, DoorDash, and Zillow. Discover more about us at Chronosphere.io. Stay connected via LinkedIn and X.About the RoleIn this pivotal role within Chronosphere’s Professional Services division, you will be instrumental in executing service requests, managing project engagements, and facilitating migrations from legacy systems in collaboration with senior Solutions Architects and other key stakeholders across the Customer Success organization. Your contributions will be vital in establishing a sustainable and scalable delivery model for our services and solutions, as you cultivate deep expertise in our offerings to tailor solutions that align with our clients' business objectives.Your Key ResponsibilitiesExecute and manage service requests, project engagements, and daily operations within the Professional Services team.Collaborate with senior team members to scope and execute software/service implementations for our clients and prospects.Identify potential business or service opportunities through thorough discovery, research, and the development of solution hypotheses.Assist in scaling our services through process optimization, technology integration, and special projects.Act as a subject-matter expert on our products, services, and their applications to ensure our clients achieve their desired outcomes.

Join our dynamic post-sales Customer Success team as an Implementation Engineer at Jellyfish! In this pivotal role, you'll collaborate closely with our Customer Success Managers to guide customers through the integration of Jellyfish into their software engineering practices. Your expertise will ensure that our solutions align seamlessly with their workflows, enhancing their onboarding experience and fostering long-term success with our product. This position is perfect for those passionate about software development and eager to engage with engineering leaders at the forefront of innovation.Key Responsibilities:Engage with new customers to understand their software development methodologies.Recommend optimal ways to incorporate Jellyfish into their processes, including advocating for best practices.Oversee the entire implementation process, from designing onboarding plans to executing product configurations and coordinating with technical resources.Collaborate with Account Executives and Sales Engineers to evaluate customers' priorities for implementation based on insights gained during the sales process.Manage customer interactions throughout the onboarding journey, ensuring effective communication, internal teamwork, and timely resolutions.Conduct initial training sessions for new customers and assist CSMs in developing ongoing training plans.Provide continuous recommendations for implementing new or complex configurations throughout the customer lifecycle.Stay informed about Jellyfish features and updates, and relay important changes to customers through training and enablement sessions.Qualifications to Succeed:Experience in software development processes, particularly with tools like Jira and source control systems such as GitHub.Self-starter with a keen interest in enhancing processes and procedures for continuous improvement.Prior experience in a software company, preferably in a SaaS environment, with comfort in a fast-paced startup setting.Enthusiasm for learning and addressing complex challenges with innovative solutions.

In the time it takes you to read this job description, RapidSOS will have handled approximately 1,380 emergencies. At RapidSOS, our mission is to harness technology to create a safer and more resilient future, working collaboratively to save lives. We are currently experiencing a phase of significant growth and are eager to welcome new team members from around the globe to join our ambitious and inclusive workforce. Our values—elevating purpose, inventing tomorrow, delivering with urgency, serving with integrity, and winning together—shape our company culture, promoting innovation, collaboration, and meaningful impact. As a pioneer in public safety AI, RapidSOS provides critical intelligence for first responders and security teams, enabling timely and accurate emergency responses. Our HARMONY AI engine, powered by real-time data from over 700 million devices, 200 global enterprises, and more than 23,000 federal, state, and local agencies, ensures that life-saving information reaches those who need it most. Discover more at www.RapidSOS.com. Role Overview:As an Implementation Engineer, you will be responsible for managing the complete technical lifecycle of B2B partner integrations—from onboarding to sustained operational success. These integrations are vital, ensuring that life-saving data reliably reaches emergency responders when it is most critical. You will guide partners through the implementation process while also ensuring the long-term health, reliability, and evolution of these integrations. In this role, you will act as a technical lead and trusted partner to customer engineering teams, gaining in-depth knowledge of RapidSOS’s ingress APIs and integration ecosystem. This includes advising partners on best practices, staying informed on new capabilities and releases, and proactively identifying ways to enhance and scale integrations as partner needs evolve. If you thrive in a dynamic, mission-centric environment and are passionate about the convergence of technology, partnerships, and real-world impact, this is an excellent opportunity to contribute significantly to the modernization of public safety infrastructure.

Location: New York, NY (must be based in NYC immediately; relocation considered for exceptional candidates who can start quickly) Work Model: Onsite (in-person) Industry: B2B Software / Data Workflows (Post-sales Implementation) Compensation: $110,000–$140,000 base salary, depending on experience and technical depth Work Authorization: Candidates must be authorized to work in the U.S. H-1B transfers are supported, but initial OPT or first-time H-1B sponsorship is not available at this time. Travel: Most work is local within NYC. Occasional travel may be added in the future as customer needs change. About talentpluto talentpluto is a fast-growing B2B software company that helps customers migrate, transform, and operationalize complex data workflows. The team is small and agile, with a strong focus on customer needs. Product enhancements often come directly from real-world implementation feedback. Role Overview The Implementation Engineer manages customer implementations from kickoff to completion, ensuring clients reach their goals with the product. This role involves building standardized playbooks for data migrations, mapping customer schemas into the platform, troubleshooting edge cases, and working with engineering to improve reliability and close feature gaps. This is a hands-on position that blends technical problem-solving with clear communication and customer interaction. The work is challenging and often ambiguous, requiring adaptability and consistent delivery. For those interested in future leadership or entrepreneurship, the role offers a front-row seat to customer dynamics, product feedback, and solution delivery under constraints. What You Will Do Oversee a portfolio of customer implementations and help clients achieve success with the product. Develop and maintain data migration playbooks, workflows for extracting, transforming, and mapping customer data into the platform. Diagnose schema and data issues, working with JSON structures and data transformation logic. Tackle technical tasks such as scripting, light automation, and debugging implementation problems. Support workflows involving web scraping, web parsing, and general computer usage tasks, using knowledge of HTML, selectors, and web page structures. Work closely with engineering to report bugs, identify missing features, and suggest product improvements based on implementation experience. Maintain strong customer relationships, communicate clearly, manage expectations, and spot opportunities for long-term expansion.

Join our dynamic team as a Security Implementation Engineer at USM2, where you will play a pivotal role in enhancing our security frameworks and implementing robust security solutions. This position is ideal for an innovative thinker with a passion for safeguarding information systems and ensuring compliance with industry standards.

Join our dynamic team at Adyen as a Senior Implementation Engineer where you will play a pivotal role in delivering exceptional payment solutions to our clients. You will work closely with cross-functional teams to implement and optimize technical solutions, ensuring our clients achieve their business goals efficiently.

Join Harness, the leading AI Software Delivery Platform founded by renowned technologist Jyoti Bansal, who previously founded AppDynamics, acquired by Cisco for $3.7 billion. With approximately $570 million in funding and a valuation of $5.5 billion, we are backed by top-tier investors such as Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, and Citi Ventures. As AI transforms code generation, the real challenges now lie in subsequent processes—testing, deployments, application security, reliability, compliance, and cost optimization. Harness is revolutionizing this 'outer loop' with AI and automation, empowering teams to deliver software at unprecedented speeds while ensuring security and governance throughout the software delivery lifecycle.Leveraging Harness AI and the Software Delivery Knowledge Graph, our platform integrates deep contextual insights and intelligent automation, embedding governance and policy-driven controls at every stage.In the past year alone, Harness has facilitated over 185 million deployments, 82 million builds, 18 trillion flag evaluations, 8 million security scans, 9.1 billion optimized tests, and 3 trillion protected API calls, managing a cloud spend of $2.8 billion. Our esteemed clients, including United Airlines, Morningstar, and Choice Hotels, have achieved up to 75% acceleration in release cycles, a 60% reduction in cloud costs, and a 10x increase in DevOps efficiency.Harness operates with a global team across 14 offices in 25 countries, and as we advance the future of AI software delivery, we invite exceptional talent to join our journey.

Join Our Team at FacilityOSFacilityOS is an innovative B2B SaaS company based in the dynamic tech hub of Toronto. We are committed to a path of rapid growth, offering a leading platform that enhances safety, security, compliance, and operational efficiency across crucial facility touchpoints. Our team is composed of dedicated professionals who are passionate about excellence and innovation, consistently striving to redefine our industry.At FacilityOS, we foster a collaborative and innovative workplace culture where the contributions of each team member are highly valued. Engaging our employees and encouraging the sharing of ideas is paramount to our success.Please note that the internal title for this role is Product Engineer.This position is hybrid, requiring in-office presence at least three days a week, with the option to work remotely on the remaining days.About the RoleWe are looking for a driven Implementation Engineer (internally known as Product Engineer) to partner with internal teams and clients in deploying sophisticated and productized solutions for our proprietary software, FacilityOS. Reporting to the VP of Product Engineering, you will be responsible for implementing, testing, and deploying a variety of solutions, including data integrations, workflows, and software configurations. Your focus will be on customer projects, managing integrations with third-party software such as HR systems, active directories, single sign-on, ERP systems, and locker systems. You will also set up complex workflows through automations and custom SQL queries within the product. As part of our Professional Services department, the Product Engineering team takes concepts from inception to deployment, aiming for future productization by creating robust solutions that can be broadly implemented. Serving as a technical expert, the Product Engineering team not only assists with support escalations but also empowers the implementation team to effectively deliver new and evolving solutions.

Oleria Security seeks a Senior Implementation Engineer based in San Francisco, CA. This role focuses on integrating and deploying Oleria’s security solutions for clients, ensuring each rollout is reliable and tailored to customer needs. Role overview The Senior Implementation Engineer leads technical deployments of security products. Success in this position means customers experience smooth transitions and ongoing support as their solutions go live. What you will do Take ownership of technical implementation for security products with client organizations Collaborate with engineering, product, and customer success teams to coordinate deployments Diagnose and resolve integration or deployment issues as they arise Contribute to project outcomes and maintain strong customer satisfaction throughout each engagement

At LightEdge Solutions, we are at the forefront of developing innovative IT solutions that will drive businesses forward over the next decade. By leveraging a blend of shared and private/dedicated platforms, we provide businesses with alternatives that enhance operational efficiency, bolster reliability, and lower costs.If you are enthusiastic about crafting effective solutions that empower businesses with state-of-the-art technology, and you seek a role that challenges you to think creatively while allowing you to make a tangible impact daily, LightEdge offers a vibrant corporate culture founded on teamwork and accountability.As an Implementations Engineer II, you will deliver professional and courteous deployment of LightEdge services, collaborating closely with clients on intricate projects. Your responsibilities will encompass the configuration and troubleshooting of complex network, security, and hosted services, along with the creation of supporting documentation.