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Principal AI Platform Engineer - Remote / Mississauga

PointClickCareRemote or Mississauga
Remote Full-time

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Experience Level

Mid to Senior

Qualifications

Essential Qualifications & Skills- Proven experience in building and maintaining AI platform infrastructure, including expertise in Kubernetes and container security.- Strong proficiency in observability and monitoring frameworks, particularly in real-time performance (e.g., familiarity with OpenTelemetry, MLFlow).- Experience with AI infrastructure components such as vector databases, prompt/versioning stores, and AI integrated development environments (IDEs). Preferred Qualifications- Knowledge of vLLM, SGLang, or similar frameworks for hosting LLM inference workloads.- Experience with Continuous Integration/Continuous Deployment (CI/CD) pipelines and automation for AI model deployment and platform operations.- In-depth understanding of authentication and authorization frameworks integrated into AI platforms.

About the job

Join Our Innovative Team
This dedicated team acts as the product owner for Generative AI capabilities at PointClickCare, collaborating closely with various engineering teams across the organization to identify, develop, and support generative AI solutions. Our specialized team works hand-in-hand with pivotal partners to deliver safe, scalable, and impactful AI products.
 
Job Overview
As the Principal AI Platform Engineer, you will be instrumental in crafting the infrastructure that bridges AI systems with our existing products, facilitating the seamless integration of AI-generated insights into agent workflows.
 
Key Responsibilities
- Design, develop, and maintain the foundational infrastructure layer supporting Generative AI products, including model gateways, prompt/versioning stores, vector databases, and tools for LLM evaluation.
- Implement robust security measures, including access controls and authentication mechanisms, that are integrated by default within the AI platform components.
- Create and oversee observability, monitoring, and logging solutions tailored for Generative AI workloads and infrastructure.
- Collaborate extensively with product and engineering teams to ensure seamless integration of Generative AI infrastructure with agent frameworks and downstream applications.
- Optimize infrastructure for scalability, high availability, and cost-effectiveness for production workloads.

About PointClickCare

PointClickCare is at the forefront of healthcare technology, leveraging cutting-edge AI solutions to enhance the quality of care and streamline operations. Our team is dedicated to innovation, collaboration, and excellence, making a significant impact in the healthcare industry.

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