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Practice Manager at Sono Bello | Charlotte, NC

Sono BelloNC - Charlotte
On-site Full-time

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Experience Level

Manager

Qualifications

A Successful Practice Manager Will:Oversee all operations at the center, adhering to our values, policies, and procedures. Effectively recruit, onboard, coach, and develop a high-performing center team. Manage the patient journey, ensuring excellence in communication, engagement, scheduling, registration, patient flow, and discharge procedures. Supervise daily operations, including staff scheduling, labor management, procurement, cash reconciliation, and compliance with operational standards. Ensure legal and accreditation compliance with federal, state, and local regulations related to patient safety and quality of care. Experience And Skillset Requirements:Five years of proven experience in managing mid to large-size operations or multi-unit operations, preferably within retail or service sectors. A strong enthusiasm for enhancing both customer/patient and employee experiences. Exceptional interpersonal skills and a professional demeanor, capable of fostering strong relationships.

About the job

At Sono Bello, we pride ourselves on being the leading cosmetic surgery specialist in America, boasting over 185 board-certified surgeons and having successfully completed more than 300,000 laser liposuction and body contouring procedures. Joining our team means immersing yourself in a vibrant and energetic work environment where every individual plays a pivotal role in creating transformative experiences for our patients. We are passionate about what we do, and our commitment reflects in the results we achieve!

The Practice Manager (PM) will oversee the daily operations of our accredited cosmetic surgery center. In this role, you will ensure an exceptional patient experience, enhance the overall performance of the center, nurture and develop the team, and cultivate a collaborative atmosphere across sales, operations, and medical functions. The ideal candidate embodies an entrepreneurial spirit, treating the center as their own business, while also thriving in managing various moving parts that contribute to the Sono Bello experience. A successful PM will excel in meeting and surpassing key performance indicators, with a genuine passion for team building and a demonstrated ability to prioritize effectively in a fast-paced setting.

About Sono Bello

Sono Bello stands as a trailblazer in the cosmetic surgery industry, dedicated to empowering individuals to achieve their ideal body and enhance their quality of life. Our innovative and personalized approach to body transformations has established us as a national leader, driven by a commitment to excellence and patient satisfaction.

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