About the job
Key Responsibilities:
Lead high-impact EUC automation projects focused on Nexthink and modern endpoint management, delivering real customer outcomes.
Exercise strong technical autonomy to drive comprehensive automation solutions and establish standards along with reusable libraries.
Utilize modern tooling, including Git-based CI/CD and AI-assisted development (e.g., GitHub Copilot), to expedite delivery and enhance code quality.
Deepen your expertise in Nexthink NQL and endpoint automation patterns across various customer environments.
Transform automation and reporting requirements from consultants, delivery managers, and customers into effective solutions that minimize manual effort and errors.
Design, develop, and maintain robust PowerShell and Bash scripts for Windows and macOS endpoints, focusing on device management, telemetry collection, and incident remediation workflows.
Integrate automation solutions with Nexthink, mainly through the Nexthink NQL API, to query endpoint data, trigger actions, and orchestrate workflows.
Build, optimize, and maintain automated workflows and runbooks for operational processes such as patching, policy enforcement, and incident resolution.
Connect automation scripts and Nexthink API calls with external systems (e.g., REST APIs, webhooks, ITSM platforms) to provide comprehensive automation capabilities.
Enhance and modularize existing automation codebases to improve reusability and scalability.
Document scripts, workflows, API integrations, and operational processes for client knowledge transfer and ongoing support.
Stay current with the latest Nexthink capabilities, endpoint OS platform changes (Windows/macOS), automation tools, and security best practices.

