PMO Associate, Core Operations

DOSS builds an Operations Cloud platform for physical product businesses, supporting real-time management of goods, finances, and data. The system covers procurement, inventory, orders, fulfillment, and finance, replacing spreadsheets and legacy ERP tools. With its Adaptive Resource Platform and integrated data model, DOSS enables clients to deploy quickly, automate processes, and adapt as their needs change, without major re-implementations. The company recently secured $55M in Series B funding, led by Madrona and Premji Invest, with support from Intuit Ventures, Theory Ventures, General Catalyst, Contrary Capital, and Pathlight VC. More information is available in the official announcement. Role overview The Associate PMO joins the Customer Product Operations team in San Francisco, playing a key role in client success at DOSS. This position combines product management, data analysis, operational execution, implementation, and client relationship management. The Associate PMO manages the full post-sales product operations and implementation lifecycle for assigned clients, typically handling one or two clients at a time. In this role, there is also the opportunity to help shape new product features and solutions within the DOSS ERP platform. Strong ownership and the ability to balance several priorities are important for success. Key responsibilities Discovery: Collaborate with client leadership to understand their operational and financial processes, including how goods, information, and funds move through their business. Product design: Develop data models, workflows, and integrations tailored to each client’s needs. Build/configure: Customize and set up solutions within the DOSS/ERP platform. User acceptance testing and go-live: Oversee UAT and ensure a smooth client deployment. What we look for Proactive ownership and accountability Customer-focused approach and stakeholder management skills Curiosity about operational and technical details Business sense to discuss value drivers with clients Flexibility and eagerness to learn Previous ERP or industry experience is helpful but not required. The team values candidates with a mix of business and technical backgrounds. Location San Francisco

Who We Are:At DOSS, we are pioneering the future of automation with our AI-native ERP system. Our mission is to transform legacy software, leveraging over 50 years of industry insight to enhance the efficiency of supply chain, operations, and finance sectors. As we rapidly expand, this is a remarkable chance to join a dynamic team and make a meaningful impact for both DOSS and our clients!Position Overview:The Customer Product Operations team serves as the backbone of DOSS, ensuring our clients' success. This pivotal role merges product development, data analysis, operational strategy, implementation, and client collaboration. You will oversee the entire post-sales product operations and implementation process.Discovery: Collaborate with cross-functional client leadership to evaluate their operational and financial workflows (including the flow of goods, information, and funds) and identify requirements.Product Design: Develop data models, workflows, and integration strategies.Build/Configure: Customize solutions on the DOSS/ERP platform.User Acceptance Testing (UAT) and Go-live: Ensure smooth transitions for clients.As a Customer Product Operations Lead, you will spearhead our efforts to penetrate the upper mid-market and enterprise segments. Your responsibilities will include:Overseeing the end-to-end ERP lifecycle process and ensuring success for 1-2 of our major clients.Mentoring and leading a team of associates.Developing new product capabilities and solutions within the DOSS ERP platform.While prior ERP or industry experience is advantageous, it is not mandatory. Our diverse team brings together a blend of business and technical expertise. We prioritize:A strong ownership and accountability mindset.A commitment to customer satisfaction, including effective client and stakeholder management.A keen interest in operational and technical details.Business acumen to discuss value drivers at a strategic level.A passion for rapid learning and adaptation.

Who We AreAt doss, we are pioneering the next generation of data management with our innovative AI-driven schema layer, designed specifically for physical-goods companies. Our platform acts as the 'Terraform for operators,' enabling businesses to adapt their systems of record swiftly in response to changes in their operations.Imagine leveraging AI foundation models for seamless schema migrations, achieving real-time observability across operational and financial data, and utilizing sophisticated git versioning for both schema and data modifications, all while composing workflows akin to infrastructure code.Your RoleDesign and develop the foundational EAV data model and schema-as-code platform that underpins every customer instance, ensuring a perfect balance between flexibility and transactional integrity.Construct a Git-style version control and migration engine capable of executing complex schema and data changes on live production environments for enterprise clients.Create AI-enhanced tooling that leverages foundation models to propose, validate, and implement new customer schemas and workflow definitions.Scale our white-labeled data warehouse (similar to BigQuery or Snowflake) to handle high-volume, low-latency analytics and automation tasks.Develop Terraform-like declarative APIs and SDKs to allow operations teams to manage business processes as code while ensuring security, tenancy, and performance.Provide end-to-end observability and searchable insights across supply chain, finance, and operational data, highlighting business logic in user-friendly language through AI-native search capabilities.Implement Enterprise guardrails within a composable system to preemptively identify anomalies or risky patterns.Foster a collaborative engineering culture, working closely with product and design teams to transform traditional back-office challenges into elegant, resilient systems that operators admire.Your SkillsProficiency in building large-scale ETL processes using databases such as Postgres, Elasticsearch, DuckDB, Memgraph (Graph DB), etc.Experience utilizing cloud services for the development and deployment of reliable web applications.Ability to work with abstractions to create scalable and complex graph-based architectures.About YouTeam-oriented: You bring enthusiasm, openness, and inquisitiveness to the team every day.Innovative thinker: You thrive on developing creative solutions to complex problems.Detail-oriented: You possess a keen eye for detail and a passion for delivering high-quality work.

Join doss as the Head of Engineering, where you will lead a talented team of engineers dedicated to building innovative solutions. In this pivotal role, you will oversee the engineering department's strategic direction and ensure the successful execution of engineering projects. You will collaborate with cross-functional teams to drive technology initiatives and enhance operational efficiency.

About UsAt doss, we are pioneering the future of operational efficiency with our innovative platform, often referred to as the “Terraform for operators.” We are developing an AI-driven schema layer that powers a customizable data warehouse, enabling physical-goods companies to rapidly adapt their record systems in alignment with the evolving pace of their business operations.Imagine leveraging AI foundation models for seamless schema migrations, achieving real-time observability across operational and financial data, managing complex git versioning for schema and data changes, and creating workflows that are as flexible as infrastructure code.Your RoleCollaborate closely with design teams and fellow engineers to rapidly develop intuitive and lightning-fast web experiences.Play a crucial role in shaping the technical roadmap by prioritizing features that enhance customer-facing experiences.Develop adaptable infrastructure and components that can scale in a composable software environment, similar to tools like Retool, Airtable, Zapier, and Figma.Design a versatile entity-attribute-value (EAV) data model and schema-as-code platform that supports customer instances while ensuring transactional integrity.Your SkillsAbility to initiate and execute projects in ambiguous environments, transitioning from zero to one.Proficient in Typescript, React, NextJS, and Tailwind CSS.Familiarity with GraphQL, Postgres, ORMs, and Node (Express).Comfortable utilizing internal APIs to construct complex front-end interfaces and components.Knowledge of various databases including Postgres, Elasticsearch, DuckDB, and Memgraph.Who You AreTeam Player: You foster positivity, openness, and curiosity within the team.Growth Mindset: You view every challenge as an opportunity to learn and enhance yourself, your team, and the organization.Craftsmanship: You take pride in delivering high-quality work.Customer-Centric: You prioritize the customer experience and aim to create delightful products.Pragmatic: You make informed decisions based on circumstances rather than strict theories.Low Ego: You thrive in collaborative settings where team support is paramount.

DOSS builds an AI-driven Operations Cloud that helps physical product companies manage goods, finances, and data in real time. The platform connects procurement, inventory, orders, fulfillment, and finance, aiming to replace spreadsheets and legacy ERP systems with a more flexible and rapid solution. Backed by a recent $55 million Series B round, DOSS partners with businesses seeking to improve operational efficiency. Role overview The Strategic Portfolio Manager joins the PMO team, working at the intersection of product development, data management, operations, implementation, and client relations. This is a player-coach position, responsible for leading a small team of PMO professionals while directly contributing to daily project execution. What you will do Oversee a portfolio of complex, high-value client engagements from post-sale through deployment. Guide your team through each phase of the client journey, including: Discovery: Work with client leaders to assess operational and financial workflows. Product Design: Shape data models, workflows, and integrations tailored to each client. Build/Configure: Implement solutions on the DOSS/ERP platform. User Acceptance Testing (UAT) and Go-live: Ensure smooth deployment and transition for clients. Maintain high standards of quality and efficiency across your team’s work. Development philosophy DOSS operates with a strong emphasis on coaching and performance management, similar to a high-performing sports team. The company uses a streamlined review process (DIPS) every six months to evaluate performance and identify opportunities for promotion and compensation growth. The focus is on accelerating career development for each team member.

About the RoleAs an Associate Account Executive (AAE) at Doss, you will play a pivotal role in our go-to-market (GTM) strategy. You will explore innovative messaging, penetrate up-market accounts, and contribute to the development of our sales playbook. Your efforts will directly influence our sales pipeline and revenue targets. The AAE team is integral to our growth initiatives, offering you the chance to make an immediate impact and transition into a closing role within a defined timeline.This position is primarily sales-focused, requiring you to dedicate most of your time to prospecting and selling. As a sales-led growth organization, our success hinges on your ability to effectively SELL our product. Importantly, no prior sales experience is required; we will provide comprehensive training to equip you for success.Please note: This is a full-time (40 hrs/week) in-person position at our SoMa office.

Position OverviewJoin Doss as a Technical Recruiter, where you'll play a pivotal role in sourcing, attracting, and hiring exceptional engineering and technical talent to propel our innovative product development. Collaborating closely with our CTO, Head of Engineering, and Product leadership, you'll be instrumental in assembling high-performing teams across Engineering, Product, Data, and Design.This position is perfect for an individual who excels in dynamic environments, enjoys building processes from the ground up, and possesses a proven history of successfully recruiting for early-stage technical teams.

DOSS builds an AI-native Operations Cloud for businesses handling physical products, aiming to replace spreadsheets and rigid ERP systems with a more adaptive solution. The company’s platform helps organizations manage goods, finances, and data in real time, making it easier to automate workflows and adapt as needs change. DOSS recently raised $55M in Series B funding, backed by leading investors, and serves operators seeking agility and precision in their operations. Role overview The Lead Project Management Officer (PMO) leads the PMO team at DOSS and plays a central part in ensuring client success. This position connects product, data, operations, implementation, and customer relationship management. The Lead PMO oversees the entire post-sales product operations and implementation process, supporting clients from initial engagement through to go-live. What you will do Collaborate with client leadership to understand operational and financial workflows, including the movement of goods, information, and money. Design product data models, workflows, and system integrations tailored to client needs. Configure and build solutions on the DOSS ERP platform. Lead User Acceptance Testing (UAT) and manage the go-live phase for client implementations. Guide the end-to-end ERP lifecycle for upper mid-market and enterprise clients, ensuring their success. Contribute to the development of new product features and solutions within the DOSS ERP environment. Advance best practices and drive process improvements within the PMO team. Requirements Strong sense of ownership and accountability in project delivery. Commitment to excellent customer service, with effective client and stakeholder management skills. Interest in both operational and technical details. ERP or industry experience is helpful but not required. Team members come from a range of business and technical backgrounds.

DOSS builds an AI-driven Operations Cloud for physical product businesses, helping teams manage procurement, inventory, orders, fulfillment, and finance in real time. The platform aims to replace spreadsheets and cumbersome ERP systems, offering rapid deployment and adaptability as companies scale. DOSS recently raised $55M in Series B funding, backed by leading investors, and supports fast-growing businesses seeking reliable operational efficiency. Role overview The Senior Project Management Officer (PMO) at DOSS plays a central role in guiding product operations and implementation after the sale. This position connects product development, data analysis, operations, implementation, and client partnership, ensuring that solutions meet real-world needs and deliver value to customers. What you will do Work with cross-functional client leaders to analyze operational and financial workflows and requirements during the discovery phase. Design data models, workflows, and integrations tailored to client needs. Configure and build solutions on the DOSS/ERP platform. Oversee user acceptance testing and support successful go-live deployments. Manage the full ERP lifecycle for 1-2 major clients, focusing on upper mid-market and enterprise accounts. Help develop new product capabilities and solutions within the DOSS ERP platform. Contribute to best practices and process improvements across the PMO team. Requirements Strong sense of ownership and accountability. Commitment to customer satisfaction and stakeholder management. Interest in both operational and technical details. Collaborative and proactive problem-solving approach. ERP experience is helpful but not required; backgrounds in business or technology are welcome.

Role overview The Creative Brand Designer at doss will help shape the company’s visual identity and brand storytelling. Based in San Francisco, this position works with teams across departments to develop design solutions that connect with the intended audience and support marketing efforts. What you will do Develop and refine visual assets that represent the doss brand Work with teams from different parts of the company to ensure design aligns with overall objectives Create visuals for marketing campaigns and other brand initiatives Support brand storytelling by producing consistent, thoughtful design work

Who We AreAt doss, we are innovating the landscape for operators by developing the "Terraform for operators"—an AI-driven schema layer that powers a white-labeled data warehouse. Our solution empowers physical goods companies to adapt their systems of record as swiftly as their business needs evolve.Imagine a world where AI foundational models facilitate schema migrations, delivering real-time observability across operational and financial data, managing complex git versioning for schema and data changes, and enabling workflows that can be composed like infrastructure code.Your ResponsibilitiesCollaborate closely with design teams and fellow engineers to deliver rapid, intuitive web browser experiences.Contribute to the technical roadmap and prioritize features enhancing the customer-facing experience.Design and implement flexible infrastructure and components that scale within a composable software environment, similar to tools like Retool, Airtable, Zapier, Figma, and Notion.Your SkillsAbility to navigate from concept to execution in ambiguous environments.Proficient in Typescript, React, NextJS, and Tailwind.Familiarity with GraphQL, Postgres, ORMs, and Node (Express).Experience in utilizing internal APIs to create complex front-end interfaces and components.Expertise in translating intricate Figma UI/UX designs into flawless implementations.About YouTeam Player: You bring enthusiasm, openness, and curiosity to the team every day.Growth Mindset: You view every challenge as an opportunity for personal and team development.Craftsmanship: You take pride in delivering high-quality work.Customer-First Attitude: You are deeply invested in enhancing customer experience.Pragmatic Approach: You make decisions based on circumstances rather than theory.Low Ego: You thrive in collaborative environments where teamwork is paramount.Benefits We OfferComprehensive medical, dental, and vision insurance.Unlimited Paid Time Off (PTO) along with mandatory US holidays.401(k) plan with immediate eligibility for participation.

The Workplace Specialist shapes the in-person experience at DOSS’s SOMA headquarters in San Francisco. This position focuses on creating a welcoming, efficient environment where teams can collaborate and stay productive. The role is based onsite and plays a key part in daily office operations and culture. What you will do Oversee daily office operations: coordinate with vendors, manage facilities maintenance, handle supplies, and keep workspaces ready for use. Manage the food and beverage program, including organizing daily lunches and dinners for employees working late. Develop and maintain strong relationships with vendors, ensuring quality service and cost control. Act as the main point of contact for building management on maintenance, safety, and compliance issues. Plan and execute internal events that strengthen community and reflect DOSS culture. Monitor workplace budgets, identify variances, and suggest improvements through data analysis. Collaborate with IT, Finance, and People teams on projects such as office expansions and onboarding logistics. Identify operational gaps and implement solutions to improve workflow and efficiency. Collaboration This role works closely with multiple teams across DOSS, including IT, Finance, and People Operations, to support office projects and ensure smooth onboarding for new hires. Location This position is based onsite at DOSS’s San Francisco SOMA headquarters.

About UsAt doss, we are pioneering the future of operational intelligence with our innovative platform—a 'Terraform for operators.' Our AI-generated schema layer powers a customizable data warehouse, enabling companies dealing with physical goods to adapt their record systems in real-time as their business landscape evolves.Imagine leveraging AI foundation models for seamless schema migrations, enjoying real-time observability across operational and financial data, and managing intricate git versioning of schema and data modifications—all while developing workflows akin to infrastructure code.Your RoleDesign and implement the core frontend for our collaborative cloud platform.Take ownership of the technical roadmap for features related to customer-facing experiences.Develop adaptable infrastructure and components that scale in a composable software environment (think tools akin to Retool, Airtable, Zapier, Figma, and Notion).Your ExpertiseAbility to initiate projects from scratch in ambiguous settings.Proficient in Typescript, React, NextJS, and Tailwind CSS.Knowledgeable in GraphQL, Postgres, ORMs, and Node (Express).Competent in utilizing internal APIs to create complex frontend interfaces and components.Skilled in translating intricate Figma UI/UX designs into flawless browser implementations.Your AttributesCollaborative Spirit: You bring enthusiasm, openness, and curiosity to the team every day.Growth-Oriented: You view every experience as an opportunity to learn and uplift the team and company.Dedication to Quality: You take pride in creating high-quality products.Customer-Centric: You are deeply invested in enhancing the customer experience and delivering delightful products.Pragmatic Thinker: You make decisions based on practicality rather than theory.Humble: You thrive in a collaborative atmosphere where everyone contributes to the team’s success.Our BenefitsComprehensive medical, dental, and vision insurance.Unlimited Paid Time Off (PTO) along with mandatory US holidays.401(k) plan with immediate eligibility.Fitness stipends and wellness programs.

About the RoleDoss is seeking a dynamic Revenue Operations Lead to take charge of the strategy, processes, and systems that fuel our go-to-market initiatives. As our inaugural RevOps hire, you will be an integral member of the Business Operations team, reporting directly to the Head of Business Operations.This role is pivotal, situated at the crossroads of strategy and execution. You will collaborate closely with our go-to-market leadership to refine our customer acquisition, retention, and expansion strategies. We’re searching for someone who offers strong insights into effective revenue operations, capable of establishing policies, ensuring cross-functional alignment, and navigating decision-making in times of uncertainty.The ideal candidate has firsthand experience with successful go-to-market strategies. Having worked in a high-growth environment, you are well-versed in the dynamics of a top-performing revenue organization, and you are eager to construct one from the ground up. You possess clear perspectives on lead scoring, pipeline stages, territory design, and engagement rules, and you are comfortable advocating for data-driven decisions, even in discussions with senior leadership.Growth TrajectoryThis role is designed for growth into a leadership position. We anticipate that the right individual will evolve into the Head of Revenue Operations, expanding the function and team as Doss scales. This future position will encompass:Building and leading a RevOps team, with specialized expertise in GTM systemsOverseeing the entire RevOps function with a direct impact on corporate strategyDefining what exemplary, AI-driven revenue operations should look likeWhat You'll OwnRevenue Strategy & GTM PolicyAct as a strategic advisor to leadership across Sales, Partnerships, and Marketing, managing the operational guidelines that govern our GTM effortsCollaborate on critical decisions: lead scoring frameworks, MQL-to-SQL transitions, account segmentation, territorial rules, and engagement protocolsFacilitate alignment across Sales, Marketing, Partnerships, and Post-Sales, ensuring all teams utilize a cohesive playbookLead strategic initiatives including segmentation, ideal customer profile expansion, pricing strategies, capacity planning, and compensation frameworksManage revenue planning processes: develop and maintain comprehensive financial models, execute accurate forecasting, conduct pipeline analysis, and track performance metrics that management relies on

About Us:At DOSS, we are pioneering an AI-native ERP platform designed to revolutionize automation. Our dedicated team has reimagined 50 years of legacy software to significantly enhance the functionality of supply chain, operations, and finance organizations. As we rapidly scale, this is a unique opportunity to make a meaningful impact within DOSS and for our clients!Position Summary:The Agent Engineer role is situated within the product and implementation organization (PMO), focusing on engineering tasks. You will develop tools and productize agents that facilitate the entire DOSS customer lifecycle, from discovery to design, building, user acceptance testing (UAT), going live, and expansion. This position emphasizes systems engineering for agentic software, requiring you to design context, interfaces, instrumentation, evaluation, and reliability to ensure agents can effectively and safely perform real customer tasks consistently.Your mission is to transform ERP implementation into a mechanically scalable process, breaking down knowledge work into computable units manageable by GPUs rather than human intellect. You will play a key role in architecting, instrumenting, and operating this innovative factory.While prior ERP or industry experience can be beneficial, it is not mandatory. Our diverse team comprises individuals from various business and technical backgrounds. What we value most are:Core Responsibilities:Design agent workflows that align with real implementation tasks: intake, reasoning, actions, verification, and handoff across multiple customers and sectors.Create context systems: define what an agent should know, the timing of this knowledge, its grounding, and how to maintain accuracy as customer needs evolve.Productize agent capabilities into reusable components: playbooks, tools, schemas, guardrails, and templates that enhance functionality across clients.Instrument and assess: establish success metrics, develop automated evaluation frameworks, monitor failure patterns, and iterate swiftly.Oversee agents in production: ensure reliability through rollback strategies, escalation paths, audit trails, and continuous improvement cycles with the PMO team.Collaborate closely with PMO and product teams to transform complex business realities into clear, computable representations (data models, process graphs, etc.).

Who We AreAt doss, we are pioneering the concept of the 'Terraform for operators'—an innovative AI-generated schema layer that powers a customizable data warehouse. Our solution enables physical-goods companies to adapt their systems of record as swiftly as their operational needs evolve.Imagine leveraging AI foundation models to facilitate schema migrations, ensuring real-time observability across operational and financial data, managing complex git versioning for schema and data alterations, and orchestrating workflows as if they were infrastructure code.Your RoleDesign and develop the core frontend for our collaborative cloud platform.Steer the technical roadmap for features that enhance the customer-facing experience.Build adaptable infrastructure and components that scale within a composable software environment, akin to tools like Retool, Airtable, Zapier, Figma, and Notion.What We’re Looking ForAbility to take initiatives from concept to execution in uncertain environments.Proficient in Typescript, React, NextJS, and Tailwind CSS.Familiarity with GraphQL, Postgres, ORMs, and Node.js (Express).Experience in utilizing internal APIs for constructing intricate front-end interfaces and components.Skill in converting sophisticated Figma UI/UX designs into flawless browser implementations.About YouTeam player: You bring positivity, openness, and curiosity to the team every day.Growth mindset: You view every challenge as an opportunity to learn and enhance yourself, the team, and the organization.Craftsmanship: You are dedicated to delivering high-quality work.Customer First: You prioritize the customer experience and strive to create a product that delights.Pragmatic: You make decisions based on circumstances rather than theory.Low Ego: You thrive in collaborative settings where team support is paramount.Benefits We OfferComprehensive medical, dental, and vision insurance.Unlimited paid time off and recognized US holidays.401(k) plan with immediate eligibility.Access to fitness-related perks.

Role overview The City and County of San Francisco is seeking an Associate Engineer to join the Environmental department. This position plays a part in citywide efforts to improve public health and meet sustainability targets. The work centers on supporting projects that benefit the community and the environment. What you will do Assist with planning, designing, and carrying out environmental initiatives Collaborate with colleagues on projects that make a direct impact in San Francisco neighborhoods Contribute to efforts that promote public health and advance sustainability throughout the city Location This role is located in San Francisco.

Join our dynamic team at sequence as a Revenue Associate in the vibrant city of San Francisco. In this role, you will play a key part in supporting our revenue operations, working closely with cross-functional teams to drive growth and efficiency. Your analytical skills will be put to the test as you assist in data analysis, reporting, and optimization of revenue processes.