About the job
Join Syska Hennessy Group, a global leader in consulting, engineering, and commissioning services, specializing in the design and implementation of advanced, mission-critical buildings with a focus on sustainability and high-performance mechanical and electrical systems. We are currently on the lookout for a dedicated and motivated Platform & Integration Analyst to become part of our dynamic team in New York, NY.
The successful candidate will play a pivotal role in analyzing, configuring, integrating, and continuously optimizing our core business platforms. This position offers a unique blend of platform ownership, system analysis, and business process enablement, alongside integration support.
Key Responsibilities:
- Act as the platform analyst/product owner for one or more enterprise systems.
- Collaborate with business stakeholders to gather and document requirements, analyze current-state versus future-state processes, and recommend improvements.
- Configure and maintain platform features, including workflows, automation, validation rules, data models, permissions, and system defaults.
- Maintain thorough documentation of platform processes, integration diagrams, data mappings, and operational runbooks.
- Ensure the platform is stable, well-configured, and aligned with evolving business needs.
- Support or build integrations using Mulesoft, encompassing System, Process, and Experience APIs.
- Implement and maintain low-to-medium complexity flows, basic DataWeave transformations, and error handling/logging patterns.
- Develop or refine API specifications (RAML/OAS) and contribute to API-led connectivity design.
- Serve as a technical liaison between platform owners, business users, and integration developers and consultants.
- Assist with integration troubleshooting, performance monitoring, environment management, and deployment coordination.
- Identify opportunities to reduce manual work, enhance data quality, and streamline end-to-end business processes.
- Contribute to automation initiatives, including workflow enhancements.

