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Platform Engineering Team Lead

FreshaLondon
On-site Full-time

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Experience Level

Manager

Qualifications

Qualifications:Proven experience in platform engineering or related fields. Strong leadership skills with a track record of managing technical teams. Expertise in software development and system architecture. Familiarity with AI and automation technologies. Excellent communication and problem-solving abilities.

About the job

About Fresha

Fresha stands as the premier marketplace platform for beauty and wellness, trusted by millions of consumers and businesses globally. Currently, over 130,000 businesses and more than 450,000 stylists and professionals leverage Fresha, having processed over 1 billion appointments to date.

Headquartered in London, United Kingdom, Fresha operates 15 global offices throughout North America, EMEA, and APAC.

Our platform empowers consumers to discover, book, and pay for beauty and wellness appointments with local businesses. At the same time, beauty and wellness professionals utilize our all-in-one platform to streamline their operations through intuitive business software and innovative financial technology solutions.

Fresha’s ecosystem equips merchants with everything necessary to operate their business smoothly, including appointment bookings, point-of-sale systems, customer records management, marketing automation, loyalty programs, beauty product inventory management, and team oversight.

Our consumer marketplace enhances revenue opportunities for partner businesses by harnessing the power of online bookings and automated marketing through mobile applications, alongside advanced integrations with major tech brands like Instagram, Facebook, and Google.

Role Overview

As Fresha embarks on its next phase of global expansion, the Platform Engineering team plays a crucial role in fostering rapid, secure, and sustainable growth.

In the capacity of Platform Engineering Team Lead, you will bear responsibility for the team's performance and outcomes, ensuring consistent delivery, proactive communication, robust system architecture, and adherence to operational standards.

In light of the swift advancement of AI and automation, this is an exceptional opportunity to redefine platform development and operations, minimizing manual effort, enhancing reliability, and empowering smarter, faster engineering decisions.

You will contribute to Fresha’s growth by promoting infrastructure readiness, aligning platform strategies with business objectives, and applying AI where it can provide tangible operational advantages.

We place a strong emphasis on customer impact, even within internal projects, as platform enhancements ultimately serve to enrich the customer experience.

About Fresha

Fresha is a leading marketplace platform designed for beauty and wellness services, trusted by millions worldwide. With a vast network of businesses and professionals, Fresha empowers users to seamlessly book and manage their appointments, driving efficiency and customer satisfaction in the beauty industry.

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