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Platform Engineer at Speak | San Francisco

SpeakSan Francisco
On-site Full-time

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What You’ll Be DoingAssume ownership of the reliability of Speak’s infrastructure across GCP, Kubernetes, and our Node.js/Postgres stack. Lead the response to P0/P1 incidents, facilitate postmortems, and ensure continuous learning from any outages. Enhance observability, alerting, and on-call processes to identify issues proactively before they affect users. Define and promote SLOs/SLAs for our core systems and services. Develop tools and frameworks to simplify reliability for product engineers—enabling safer deployments and smoother operations.

About the job

About Us

At Speak, we are on a mission to transform the way individuals engage with language learning.

Learning a new language has the power to transform lives, unlocking opportunities in diverse cultures, careers, and communities. With two billion people globally seeking to learn a language, the most effective method—one-on-one tutoring—remains difficult to access on a large scale and has seen little innovation for decades. Speak is pioneering an AI-driven, human-level tutoring experience that fits in your pocket: a conversation-first platform enabling learners to practice speaking, receive immediate feedback, and advance through meticulously crafted lessons. Our approach provides a comprehensive journey from novice to confident speaker in multiple languages.

Launched in South Korea in 2019, Speak has quickly risen to become the leading language learning application in the region, catering to learners across various markets in over 15 languages. As one of the foremost AI companies globally, we have secured over $150 million in venture capital from prominent investors such as OpenAI, Accel, Founders Fund, and Khosla Ventures, with a distributed team operating across San Francisco, Seoul, Tokyo, Taipei, and Ljubljana.

About This Role

As a Platform Engineer at Speak, you will play a pivotal role in enhancing the reliability and resilience of our systems that support the global language learning experience. You will lead initiatives to scale our infrastructure, fortify our platform, and ensure our services are fast, accessible, and dependable for millions of users worldwide.

Your work will span our entire tech stack—from Kubernetes on GCP to our Node.js APIs, Postgres, and Redis—creating robust infrastructure and operational tools. You will take charge of incident response, observability, and SLOs, fostering a culture of reliability throughout the engineering organization.

With Speak's rapid growth, we are continuously pushing our systems to their limits. This is a unique opportunity to influence the future of our platform as we scale to accommodate the next tenfold increase in users.

About Speak

At Speak, we are dedicated to transforming language learning into a more accessible and effective experience through innovative technology. Our commitment to excellence and user-centric design positions us as a leader in the AI and education technology space.

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