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Platform Consultant

Yext Inc.New York, NYNew
On-site Full-time $98.1K/yr - $181K/yr

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Experience Level

Experience

Qualifications

Key Responsibilities:Lead major projects and client accounts as part of our Expert Services team (technical project management). Consult with customers on utilizing our technology to achieve optimal brand visibility results. Collaborate with product teams and cross-functional partners including Engineers and Designers to implement effective solutions for both formal implementations and ongoing service requests. Manage and prioritize multiple client configuration and data management requests to ensure timely completion. Facilitate and oversee the execution of enhancements and maintenance projects for assigned client accounts.

About the job

Yext Inc. seeks a Platform Consultant to join its Services team in New York, NY. This role centers on helping clients make the most of the Yext platform by configuring features, managing data, and delivering solutions tailored to each organization’s needs.

Role overview

The Platform Consultant acts as a product expert, guiding clients through every stage of implementation. Responsibilities include configuring the Yext platform, organizing and maintaining client data, and leading project activities. This position also manages project deliverables and ensures clear communication between clients and internal teams from start to finish.

What you will do

  • Configure the Yext platform based on client requirements
  • Organize and manage client data within the platform
  • Lead implementation activities and track progress on project deliverables
  • Maintain communication with clients and internal stakeholders to support project outcomes

Who succeeds in this role

  • Quick learners who adapt easily to new tools and processes
  • Collaborative team members with strong communication skills
  • Problem-solvers who enjoy technical challenges
  • Professionals with experience configuring or implementing B2B technology
  • Individuals skilled at building positive client relationships

About Yext Inc.

Yext is the foremost brand visibility platform, renowned for its innovative approach to enhancing digital presence across various channels. Our mission is to empower brands through data-driven insights and seamless technology integration, ensuring they stand out in a crowded digital landscape.

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