Pioneer Talent Program - Product Operations in Derivatives

Join MultiBank Group, a trailblazer in the financial services sector, rooted in California since 2005 and now proudly situated in Dubai, UAE. Our firm excels in offering state-of-the-art trading technology, extraordinary liquidity, and unmatched customer support. Our diverse portfolio encompasses Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.Become part of our vibrant community of over 2 million clients spanning 100 countries, engaging in daily trading activities that surpass US$ 35 billion. With stringent regulations enforced by over 17 financial authorities from five continents and having received more than 70 awards, MultiBank Group champions innovation, excellence, and empowers clients to realize their financial aspirations.Role OverviewWe are on the lookout for a dynamic Operations Product Manager to enhance operational efficiency and scalability across our platform. Your responsibilities will include designing internal tools, automating workflows, and mitigating manual processes, errors, and risk exposure. You will collaborate with engineering, compliance, finance, and operations teams to develop monitoring systems, dashboards, and controls that facilitate daily operations and incident management. This position is ideal for individuals well-versed in financial back-office processes who leverage data and automation to construct reliable, compliant operational workflows.Key ResponsibilitiesCreate and manage the roadmap for internal tools aimed at enhancing back-office operations and ensuring compliance while automating workflows.Develop dashboards and transaction monitoring systems for operational teams to effectively manage incidents and detect fraudulent activities.Establish and monitor operational KPIs.Work in collaboration with engineering, compliance, finance, and operations teams to continually refine processes.Skills & Qualifications4-6 years of experience in product and operations within fintech, cryptocurrency exchanges, or financial services, with a strong foundation in back-office functions such as risk management and settlements.In-depth understanding of financial back-office processes including clearing, custody, and trade reporting.Proficiency in SQL and dashboards for operational analytics; knowledge of custom monitoring tools is a plus.Demonstrated experience in automating manual processes.Possess strong cross-functional skills within high-stakes, regulated environments.

Are you passionate about your work and eager to make a meaningful impact? Do you want to be part of a dynamic team dedicated to transforming traditional norms and delivering exceptional experiences?If so, look no further! webook.com stands as Saudi Arabia's leading event ticketing and experience booking platform, celebrated for its cutting-edge technology, innovative features, and impressive agility. With over 2 billion sales, we proudly serve some of the largest mega events in the Kingdom.Role Overview:We are seeking a driven Product Operations Manager to establish our Product Operations function from the ground up. This pivotal role will shape the way our product organization operates and scales, enabling us to deliver excellent cross-functional initiatives that enhance our planning, shipping, and learning processes.Reporting to the Sr. Director of Product, you will collaborate closely with senior leaders across Product, Engineering, Design, and Commercial departments. With the function's success, you'll have the chance to recruit and lead a small Product Ops team.The Mission:The primary goal of Product Operations is to streamline our processes, reducing lead times to value by enhancing our planning, execution, launching, and learning methodologies across Product, Engineering, and Design. As the inaugural Product Ops hire, you will lay the groundwork for our operational standards, rituals, tools, and feedback loops, ensuring teams can operate swiftly and effectively with clarity.This role is hands-on; you will be responsible for designing and managing the systems.Key Responsibilities:Establish and manage the foundations of webook.com Product Operations, including planning cadence, OKR tracking, decision forums, roadmap hygiene, and collaborative work methods.Coordinate release readiness and market execution by defining launch standards, checklists, and clear ownership structures.Develop a post-launch learning loop involving performance tracking, insights synthesis, retrospectives, and follow-up actions with accountable product owners.Define and monitor cross-market experience standards and launch quality signals, identifying gaps early and assigning clear responsibilities for remediation.Lead a select number of high-impact horizontal initiatives aimed at measurably improving delivery speed, quality, and cross-team alignment.Act as a connector and force multiplier across Product, Engineering, Design, Data, and Commercial teams, working to eliminate friction and surface systemic risks proactively.Establish lightweight documentation and tooling standards to enhance clarity without introducing unnecessary bureaucracy.

Whiteshield seeks a Product Manager to guide its Data and AI Products in Dubai. This position shapes the strategy and delivery of solutions that use data and artificial intelligence to generate actionable insights. The Product Manager works with teams across the company to spot market trends, define what products should do, and manage each product from concept to launch. Key responsibilities Set the vision and lead execution for data and AI products Work with teams from different functions to understand client and market needs Define product requirements and manage the entire product lifecycle Use knowledge of data analytics and AI to help create new offerings Offer insights that influence the product roadmap Help keep Whiteshield's data and AI products aligned with changing client needs Location This role is based in Dubai, United Arab Emirates.

Grocery Operations ManagerJoin our New Verticals team in the UAE!About DeliverooAt Deliveroo, we are dedicated to revolutionizing the shopping and dining experience. As the go-to platform for food and groceries, our New Verticals division is rapidly expanding, partnering with top-tier grocery brands to ensure speedy, precise, and exceptional customer service.About the TeamThe Grocery Operations team in the UAE collaborates with premier grocery retailers to offer a seamless on-demand grocery experience. We manage a network of picker locations where our skilled pickers quickly fulfill and package Deliveroo orders. Our goal is to ensure every order is accurate and efficiently delivered.As the Grocery Operations Manager, you will oversee the entire operational landscape in the market. You will directly manage Site Leads, Team Leads, and Fulfilment Associates, being the key accountability point for performance, quality execution, and operational consistency across all picker sites.The RoleIn this pivotal position, you will manage all operations at picker sites within our grocery partner network in the UAE. Your responsibilities will encompass the complete operational lifecycle, including site execution, picker performance monitoring, data reporting, agency management, and project delivery. You are a data-centric leader who thrives on the shop floor as well as in performance analysis meetings.Key ResponsibilitiesSite & Team OperationsOversee daily operations at all active picker sites in the UAE, ensuring compliance with SLAs and partner standards.Directly manage Site Leads, offering clear guidance, feedback, and development support, while indirectly supervising Team Leads and Fulfilment Associates through Site Leads.Perform regular site visits to assess execution quality, picker conduct, and partner compliance.Manage the entire order lifecycle at picker sites, including accuracy in picking, quality in packing, readiness timing, and handoff to riders.Ensure operational preparedness for new site openings through pre-launch audits, SOP briefings, and post-launch performance evaluations.Lead the resolution of any SLA breaches, operational failures, or partner incidents at the site level.

Join OKX as an Overseas Operations Manager (P2P) and lead our international operations with innovative strategies and exceptional leadership. In this pivotal role, you will oversee the end-to-end processes of our peer-to-peer operations, ensuring efficiency and effectiveness in all aspects. Collaborate with cross-functional teams to enhance operational workflows and drive growth in global markets.

Are you passionate about creating unforgettable experiences through events? Do you want to make a significant impact by shaping the way people connect and celebrate?Join a dynamic team that thrives on innovation and is dedicated to redefining the events landscape.webook.com is a premier destination for event ticketing and experiences, renowned for its agility and innovation. With over 2 billion SAR in ticket sales, we have successfully powered some of the largest events in the region and are on a mission to expand globally.Position Overview: We are seeking an enthusiastic and skilled Events Operations Manager with 1-3 years of demonstrable experience in managing diverse events, from large-scale gatherings to intimate celebrations, along with a strong background in ticketing management. Our ideal candidate is a Saudi national who is not only passionate about the events industry but also eager to contribute to impactful projects across the region.The Events Operations Manager will be a crucial member of the Operations Team, responsible for ensuring that all event activities are meticulously recorded, consolidated, and reported, enabling precise KPI tracking and reporting.Key ResponsibilitiesLead the planning, coordination, and execution of both large and small events, ensuring flawless delivery and exceptional client satisfaction.Apply your ticketing management expertise to enhance ticketing processes and operations as a vital component of event execution.Collaborate effectively with internal teams and external partners to manage ticket sales, distribution, and tracking, ensuring an optimal ticketing experience for attendees.Utilize your experience in managing various event sizes to refine processes and allocate resources efficiently based on event requirements.Engage with vendors, contractors, and partners to negotiate contracts and maintain strong relationships, focusing on cost efficiency and high-quality service delivery.Provide strategic insights to align event strategies with company objectives, enhancing overall event experiences.Conduct thorough post-event evaluations to assess success, gather feedback, and generate actionable insights for future events.

Join the dynamic team at MultiBank Group, a global leader in the financial sector established in 2005 in California and now proudly headquartered in Dubai, UAE. We are at the forefront of delivering innovative trading technology, unmatched liquidity, and outstanding customer support. Our diverse offerings include Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.As a part of our vibrant community of over 2 million clients spanning 100 countries, you will contribute to a remarkable daily trading volume exceeding US$ 35 billion. With stringent oversight from more than 17 financial regulators across five continents and recognition through over 70 industry awards, MultiBank Group is committed to driving innovation, fostering excellence, and empowering our clients to reach their financial aspirations.Role OverviewWe are in search of a Payments Product Manager who will take ownership of the complete payment experience encompassing deposits, withdrawals, and settlements on our platform. Your role will involve defining and implementing payment functionalities across cards, bank transfers, wallets, and crypto on/off-ramps, ensuring they are reliable, efficient, and compliant. By collaborating closely with engineering, risk, compliance, and operations teams, you will enhance payment success rates, streamline user experiences, and apply data-driven strategies to reduce friction. This position is ideal for an individual with a robust understanding of payment infrastructure combined with strong product management skills.Key ResponsibilitiesDefine and manage the roadmap for payment methods, card products, wallets, and on/off-ramp experiences.Translate business objectives into actionable payment features and measurable KPIs.Collaborate with engineering to design and implement the payment platform, payment flows, APIs, and integrations with processors.Monitor and enhance payment success rates, authorization rates, reasons for declines, and chargebacks.Work alongside Risk, Compliance, and Legal teams on KYC/AML, fraud prevention, and regulatory adherence across markets.Leverage data analytics to improve user journeys (checkout, top-up, withdrawal) and minimize failures.Oversee end-to-end payment processes (deposits, withdrawals, trading settlements) across cards, banks, wallets, and crypto on/off-ramps.Skills & Qualifications4–6+ years of experience in product management within the payments, fintech, crypto, or financial services sectors.Proven track record of successfully managing product roadmaps and delivering on key performance indicators.Strong analytical skills and proficiency in data-driven decision making.Excellent communication and collaboration abilities.Deep understanding of payment processing systems and regulatory environments.

Bloom & Bond is a direct-to-consumer e-commerce brand with a focus on scalable operations and process-driven growth. The company values agility and efficiency, making these principles central to daily decision-making and long-term strategy. Role overview The Business Operations Manager leads day-to-day operations, ensuring that systems run smoothly and teams perform at their best. This position builds and maintains operational structures, manages supply chain activities, and documents procedures to support efficiency. The manager brings proactive organization, keeps work moving, and helps eliminate friction or bottlenecks. The role is remote, based in Dubai, and requires comfort working across multiple time zones. Compensation ranges from $50,000 to $70,000 per year, depending on experience. This position comes with significant ownership and the chance to directly influence company performance and scalability. What you will do Develop and maintain operational systems for the business Monitor and help the team achieve key performance indicators (KPIs) Lead recruitment and onboarding activities for new hires Oversee inventory management, third-party logistics, and fulfillment operations Ensure transparency around operational spending Systems and SOP development Create, document, and update standard operating procedures (SOPs) for all roles and processes using Notion Provide team members with clear playbooks and job scorecards Analyze workflows to spot and resolve bottlenecks Build systems that reduce dependence on informal knowledge Maintain dashboards and trackers for operational KPIs Use AI tools to automate and streamline repetitive tasks People management and accountability Act as the daily point of contact for the team Lead weekly team meetings and structured one-on-ones Track team KPIs with role-specific scorecards Conduct monthly and quarterly performance reviews Address underperformance and implement performance improvement plans as needed Ensure timely and accurate processing of payments for contractors and team members Promote a culture of accountability and ownership Hiring and onboarding Manage hiring for new roles, including job postings, screening, assessments, and interview scheduling Oversee recruitment activities when additional recruiters are involved Keep job descriptions and scorecards current Design structured onboarding plans for each new hire Support new team members in adapting quickly by using documented systems Supply chain and fulfillment Oversee inventory tracking and demand forecasting Manage reorder cycles to maintain stock levels Coordinate with logistics partners to ensure timely order fulfillment

Are you passionate about your work? Do you aspire to create a meaningful impact and transform lives? Do you want to be part of a dynamic team that challenges the status quo?If your answer is yes, we invite you to explore this opportunity! webook.com is recognized as Saudi Arabia's leading event ticketing and experience booking platform, renowned for its innovative technology, features, and agility, having surpassed 2 billion in sales across some of the Kingdom's largest mega events.Role Overview:We are looking for a Tribe Lead Product Manager to take charge of strategy and results across one or more significant product domains at WeBook. This senior role requires a visionary who can set the direction for a product portfolio, align various squads, and drive tangible customer and business outcomes. You will define the roadmap for your areas, ensure seamless execution, and elevate the standards of product excellence and quality.Scope & ImpactYour responsibilities will include steering the strategy across major product areas, aligning it with the company’s objectives and economic model, and translating that into coordinated delivery across squads through effective stakeholder collaboration.Key Responsibilities:Develop and own product strategy across designated areas, shaping the tribe’s roadmap to ensure alignment with company priorities and clear, measurable outcomes.Foster alignment among squads and functions by establishing a unified direction, resolving conflicts over priorities, and articulating trade-offs at the tribe level.Serve as the senior product advocate for your areas, effectively communicating narratives, strategic choices, and results to leadership and stakeholders.Identify and evaluate the most significant opportunities using customer insights, market context, and commercial implications, guiding investment decisions accordingly.Oversee portfolio outcomes and metrics: define key performance indicators, enhance visibility through dashboards and reviews, and utilize this data to inform trade-offs and investments.Lead complex cross-functional initiatives that encompass multiple teams, ensuring clarity of ownership, pace, and quality.Enhance product execution standards and methodologies: from briefs and discovery to launch readiness and post-launch evaluations.Establish scalable systems: facilitate operating cadences, governance forums, metrics, and feedback loops to keep multiple squads aligned.Mentor and nurture product management talent through guidance, feedback, and the establishment of clear standards. This role has the potential for management track progression, including hiring and performance management as the organization expands.Requirements:Demonstrated success as a product leader with experience in managing strategy and outcomes across a complex portfolio or multi-squad environment.Exceptional judgment and strategic insight: adept at setting direction and navigating complexities.

Role overview deliveryhero is hiring an Assistant Manager of Operations in Dubai. This position focuses on overseeing daily operations to keep service delivery running smoothly and efficiently. The role involves managing a team, fine-tuning processes, and tracking key performance indicators to support the company’s goals. What you will do Supervise and guide team members to maintain high performance Monitor and improve operational workflows Ensure daily activities meet service standards and targets Analyze performance data to identify areas for improvement Who we’re looking for This role suits someone who takes initiative, enjoys problem-solving, and works well under pressure. Experience in operations or a related field is important. A focus on process improvement and team leadership will help drive success in this position.

Join the dynamic team at Meraki Group as an Assistant Production Manager specializing in Facade. We are looking for a highly organized and motivated individual to assist our Production Manager in managing the daily operations of our production processes. In this pivotal role, you will ensure that workflows are effectively coordinated, resources are managed efficiently, and production targets are achieved without compromising on quality.Key ResponsibilitiesSupport in planning and scheduling production activities to enhance workflow and productivity.Oversee production processes, ensuring compliance with safety and quality regulations.Assist in the allocation of resources and management of inventory.Collaborate with various departments to guarantee the timely availability of materials and equipment.Help in training and supervising production staff, providing necessary guidance and support.Identify opportunities for process improvements to boost efficiency and minimize waste.Prepare detailed reports on production performance and contribute to strategic planning initiatives.

Cygnify is hiring a Product Manager - Data & AI Solutions for its Dubai office. This role centers on building digital products that turn complex datasets into practical tools for the labor and education sectors. The position blends data science, engineering, and policy, requiring close work with cross-functional teams to guide product direction, deliver analytics capabilities, and create measurable results. There is significant responsibility here, with the potential to influence policy and outcomes on a global scale. Product strategy and vision Define and guide the product vision, strategy, and roadmap to match business goals and client needs. Find ways to use data, analytics, and AI to address complex policy and economic challenges. Analytical product development Lead the creation of data-driven features such as dashboards, analytical models, and decision-support tools. Collaborate with data scientists to set up analytical frameworks, models, and data pipelines. Turn complex analytical outputs into clear, intuitive product experiences. Product discovery and problem structuring Break down complex policy and business problems into scalable, data-informed product solutions. Conduct user research, stakeholder interviews, and market analysis to shape product development. Experimentation and data-driven iteration Plan and run experiments, including A/B testing, feature validation, and model assessment. Apply data analytics to test assumptions and support ongoing improvement. Requirements and delivery Translate business and analytical needs into clear specifications for engineering, data science, and design teams. Oversee the full product lifecycle from concept through launch and ongoing iteration.

Position Summary We are on the lookout for a dynamic Sales & Operations Manager specializing in Fleet Management to spearhead our sales initiatives and supervise the technical operations. This pivotal role demands a unique mix of leadership, operational management, and strategic business development, with a thorough understanding of the telematics industry within the UAE.Key Responsibilities Inspire, guide, and empower the sales team to meet and exceed targets and KPIs. Manage the technical and installation teams, ensuring high standards of quality and prompt delivery of services. Cultivate and nurture long-lasting relationships with key clients, including car rental agencies and automotive workshops. Facilitate effective communication between technical operations and sales to guarantee smooth project execution. Propel business expansion by exploring new markets and leveraging existing relationships.

Join our dynamic team at webook as an Advertising Technology & Operations Manager. In this pivotal role, you will oversee the development and execution of advertising strategies, ensuring optimal performance across various channels. Your expertise will guide our advertising operations, leveraging cutting-edge technologies to drive efficiency and innovation.

Join Optro as a Product Solutions Manager in the vibrant city of Dubai. This pivotal role involves collaborating with cross-functional teams to design and implement cutting-edge product solutions that address our clients' needs.You will leverage your expertise to drive product innovation, enhance user experience, and ensure customer satisfaction. Your strategic thinking and problem-solving skills will be crucial in delivering solutions that align with our business objectives.

We are seeking a dynamic and experienced Manager of CDD Operations to join our team at OKX in Dubai. In this role, you will be responsible for overseeing the Customer Due Diligence (CDD) operations, ensuring compliance with regulatory requirements, and implementing strategies to enhance operational efficiency. You will lead a team of professionals, manage daily operations, and drive initiatives to improve customer experience while minimizing risk.

The AI Operations Agent Manager plays a pivotal role in revolutionizing operational workflows by identifying, designing, building, and deploying AI and automation agents. This senior individual contributor position emphasizes hands-on engagement to foster the widespread adoption of AI-driven processes within operations teams.In this role, you will mitigate manual tasks related to document processing, data extraction, workflow routing, scheduling, and exception management while enhancing accuracy, throughput, and operational consistency. Collaborating with operations leaders, process owners, and technology teams, you will pinpoint high-value automation opportunities, prototype innovative solutions, measure their impact, and scale successful implementations across the operations function.

flatgigs is seeking a Hybrid Product & Project Manager based in Dubai to guide both the strategic direction and day-to-day execution of its IoT platform. This position blends product leadership with practical project management, shaping the platform’s vision while ensuring consistent progress from planning through to delivery. Product Strategy and Roadmap Own the IoT platform roadmap, prioritizing features that add customer value and support business goals, while balancing engineering capacity. Manage the intake process for requirements from multiple portfolio companies, applying a structured approach to prioritization. Monitor the competitive landscape, including AWS IoT and Azure IoT Hub, to help maintain a strong market position. Lead discovery sessions with both internal and external stakeholders to translate business needs into actionable specifications. Project Execution and Delivery Write clear user stories, acceptance criteria, and product briefs so engineers have the direction they need with minimal follow-up. Oversee daily activities for a distributed engineering team, including sprint planning, standups, and retrospectives. Track dependencies and blockers, develop mitigation plans, and escalate issues to the CEO when necessary. Maintain a central knowledge base with architectural decisions, meeting notes, onboarding documents, and product specifications. Operational and Financial Oversight Monitor monthly budgets versus forecasts and flag discrepancies early. Manage cloud provider consoles (AWS/GCP) for resource provisioning and developer access. Audit development, staging, and production environments to ensure alignment with architectural requirements. Stakeholder and Go-to-Market Coordination Prepare monthly board-level reports summarizing milestones, key metrics, and major decisions. Create product one-pagers, demo scripts, and integration guides to support go-to-market activities.

Location: Dubai, UAEJoin SFORS, a prominent player in the global financial markets with over 20 years of proven success in proprietary trading. Our commitment to talent development, advanced trading technologies, and innovative risk management strategies has established us as leaders in pre-market trading. Operating solely with proprietary funds, we prioritize trader success and excellence in all our activities.We are seeking a Risk Operations Manager to enhance and support our risk management framework, ensuring rigorous oversight and informed decision-making across our trading operations. This pivotal role encompasses real-time monitoring, detailed analytical assessments, and close collaboration with trading and operations teams.Core Responsibilities:Report directly to the Head of Risk Management, providing insights and updates.Monitor trading activities to adhere to established risk limits and internal policies.Evaluate portfolio risk exposure and identify potential vulnerabilities.Enhance existing risk management methodologies through the utilization of in-house tools and reporting systems.Stay abreast of market dynamics, macroeconomic factors, and portfolio performance indicators.Provide dedicated risk management coverage for a group of trading desks.Communicate risk-related insights effectively to traders, broker management, and operations teams.Contribute to the enhancement of internal controls and risk governance frameworks.