People Operations Specialist (Contract) at Handshake | San Francisco

About HandshakeHandshake stands at the forefront of the AI economy, serving as the essential career network for over 20 million knowledge workers, 1,600 educational institutions, and 1 million employers, including all Fortune 50 companies. Our platform is trusted to facilitate career discovery, hiring, and upskilling, spanning from freelance AI training opportunities to internships and full-time roles. Our unique value proposition has fueled remarkable growth, with plans to triple our Annual Recurring Revenue (ARR) by 2025.Why join Handshake at this pivotal moment:Influence the evolution of careers in the AI economy on a global scale, creating tangible impacts for your community.Collaborate with leading AI labs, Fortune 500 partners, and prestigious educational institutions.Be part of a dynamic team with leadership experience from Scale AI, Meta, xAI, Notion, Coinbase, and Palantir.Contribute to the growth of a thriving business poised to generate billions in revenue.The RoleAs Handshake AI accelerates its expansion in the generative AI landscape, we seek a Growth Operations Lead to architect and scale strategic growth initiatives that enhance revenue, product adoption, and establish long-term market leadership. This position is both tactical and strategic; you will spearhead cross-functional initiatives to define and implement our growth roadmap, directly influencing the experiences of students, employers, and institutions interacting with our innovative AI-driven offerings.Take ownership of vital growth initiatives from conception to execution, working closely with teams across Product, Engineering, Operations, and Go-to-Market.Create and implement scalable growth systems, pipelines, and processes that adapt to shifting customer needs and market dynamics.Manage and optimize the complete growth funnel—from acquisition to activation—for key generative AI products and experiments.Analyze product usage, market trends, and operational performance to identify opportunities and prioritize initiatives.Work closely with Handshake AI’s leadership to define strategic direction, establish success metrics, and ensure accountability across growth initiatives.Tackle complex, high-priority challenges using a structured, data-driven methodology to establish standards of excellence as we scale new products and markets.

About HandshakeHandshake is a leading career network tailored for the AI economy, connecting 20 million knowledge workers with 1,600 educational institutions and over 1 million employers, including all Fortune 50 companies. Our platform is trusted for career discovery, hiring, and skill enhancement, supporting everything from freelance AI training gigs to internships and full-time positions. Our unique value proposition has driven significant growth, with plans to triple our annual recurring revenue (ARR) by 2025.Why join Handshake now:Influence the evolution of careers within the AI economy on a global scale, making a tangible impact on your network.Collaborate closely with premier AI labs, Fortune 500 partners, and top-tier educational institutions.Join an elite team with leaders from companies such as Scale AI, Meta, xAI, Notion, Coinbase, and Palantir.Help build a rapidly growing business poised for billions in revenue.The RoleAs we expand into AI research and development, Handshake is assembling a world-class network of experts, including PhDs and researchers, to contribute to innovative AI initiatives. We seek a Senior Growth Marketer to engage, cultivate, and support this expert network, ensuring that they feel valued and motivated. This position offers a unique opportunity to connect academia with industry, shaping a new initiative at Handshake while working with product, operations, and engineering teams to deliver an exceptional program experience.Design and implement growth strategies to broaden our AI research community.Develop and execute comprehensive multi-channel marketing campaigns, covering content marketing, social media, email marketing, and paid advertising.Collaborate with internal teams to drive growth through targeted outreach, university partnerships, and academic collaborations.Enhance digital marketing strategies using A/B testing, analytics, and performance tracking.Manage and expand our presence on platforms like LinkedIn, Twitter, and research forums.Oversee and optimize lifecycle marketing flows to nurture and retain community members throughout their engagement journey.Utilize SEO best practices to enhance visibility and searchability.

About HandshakeHandshake serves as the premier career network tailored for the AI-driven economy. With an impressive reach of 20 million knowledge workers, partnerships with 1,600 educational institutions, and 1 million employers—including every Fortune 50 company—Handshake facilitates career discovery, hiring, and professional development. Our platform supports a wide range of career opportunities, from freelance AI training roles to internships and full-time positions. This unique offering has fueled our exceptional growth, with a projection to triple our ARR by 2025.Why join Handshake now:Influence the evolution of careers in the AI economy on a global scale, creating tangible impact for your community and beyond.Collaborate directly with leading AI labs, Fortune 500 companies, and the world's foremost educational institutions.Join a team comprising leaders from Scale AI, Meta, xAI, Notion, Coinbase, and Palantir, enhancing our mission to reshape the job market.Contribute to a rapidly growing enterprise with projected revenues in the billions.About the RoleAs the Engagement Management Lead at Handshake AI, you will take charge of our most vital customer relationships within Frontier AI labs, guiding them from initial scoping through to production deployment, expansion, and renewal phases. You will be the primary contact for these customers, navigating high-stakes situations as well as daily operational decisions with ease, even in environments characterized by high expectations, visibility, and pressure.Your role will bridge the gap between customers, operations, product, and engineering, transforming complex, high-stakes challenges into well-defined programs, making rapid trade-offs, and coordinating cross-functional teams to achieve significant results while nurturing exceptional, executive-level relationships.Your responsibilities will include:Managing a high-impact portfolio for Handshake AI, leading strategic implementations for flagship accounts from initial scope through to successful go-live.Overseeing the complete engagement lifecycle (onboarding, delivery, quarterly business reviews, expansions, renewals) as the single-threaded owner of value for a portfolio of strategic, often multi-million dollar customers.Converting evolving customer objectives into precise programs and requirements, advocating for necessary adjustments, and influencing product, operations, and roadmap decisions.Establishing and reporting on success metrics (business KPIs, SLAs, etc.) to ensure alignment with business goals.

About HandshakeHandshake is the premier career network tailored for the AI economy, connecting over 20 million knowledge workers, 1,600 educational institutions, and 1 million employers, including all Fortune 50 companies. Our platform drives career discovery, recruitment, and skill development, ranging from freelance AI training roles to internships and long-term careers. This unique ecosystem is propelling us towards remarkable growth, with expectations to triple our ARR by 2025.Why should you consider joining Handshake now?Influence the evolution of careers within the AI economy on a global scale, creating a visible impact for your friends, family, and peers.Collaborate closely with leading AI laboratories, Fortune 500 partners, and top-tier educational institutions.Become part of a team with leadership hailing from Scale AI, Meta, xAI, Notion, Coinbase, and Palantir, among others.Contribute to building a rapidly expanding business with billions in revenue potential.The RoleAs the Strategic Projects Lead (SPL), you will be responsible for executing large-scale human data initiatives that are essential for training and evaluating frontier AI models. In collaboration with top-tier AI laboratories and technology firms, you will make pivotal decisions impacting revenue, margins, service quality, and enduring customer relationships.This role demands high levels of ownership and is driven by results, perfect for professionals who excel in ambiguous environments, can make swift decisions with incomplete data, and are committed to delivering scalability. Your responsibilities will include:Overseeing the complete execution of AI data programs lasting from weeks to months, targeting a significant ARR-equivalent impact.Leading and coordinating a team of hundreds to thousands of expert Fellows to achieve ambitious delivery timelines while adhering to quality and cost constraints.Designing and refining staffing models, incentives, and workflows to enhance throughput, profit margins, and delivery reliability amidst evolving demands.Directly partnering with frontier AI laboratories and senior stakeholders to define project scope, address challenges, and broaden program execution.

About HandshakeHandshake is the premier career network tailored for the AI-driven economy. With a robust platform connecting 20 million knowledge workers, 1,600 educational institutions, and 1 million employers—including every single Fortune 50 company—Handshake is at the forefront of career discovery, hiring, and upskilling. Our platform supports everything from freelance AI training roles to internships and full-time positions. This unique value proposition has fueled our remarkable growth, with expectations to triple our annual recurring revenue (ARR) by 2025.Why You Should Join Handshake Now:Play a pivotal role in shaping the future of careers within the AI economy, making an impact that resonates with your community.Collaborate with elite AI labs, Fortune 500 partners, and esteemed educational institutions.Join a talented team with leadership drawn from industry giants such as Scale AI, Meta, xAI, Notion, Coinbase, and Palantir.Help build a rapidly growing business projected to generate billions in revenue.About the RoleAs a Software Engineer at Handshake, you will be instrumental in developing products and systems that drive our core user experiences—from search and discovery to onboarding and beyond. You will work across the entire tech stack, delivering features that significantly enhance how millions of users discover opportunities, connect with employers, and embark on their career journeys.Your role will involve close collaboration with product managers, designers, and fellow engineers to create seamless, end-to-end experiences in a dynamic, mission-driven environment. Whether you're engineering AI-enhanced features, scaling backend systems, or developing user-friendly frontends, your contributions will have a tangible impact on our user base at scale.Location: San Francisco, CA | In-office 5 days a weekDesign and implement scalable full-stack systems that support essential user journeys, including search, discovery, matching, and onboarding.Develop and refine product features across both frontend and backend, ensuring a balance between speed and code quality.Construct backend APIs, asynchronous workflows, and frontend experiences that are reliable, scalable, and user-centric.Work closely with product managers and designers to transform requirements into polished, comprehensive user experiences.Write clean, maintainable code while actively participating in code reviews and upholding engineering best practices.Identify and troubleshoot issues related to system reliability, user flows, and performance.

About HandshakeHandshake is redefining the career landscape for the AI economy. Trusted by over 20 million knowledge workers, 1,600 educational institutions, and 1 million employers—including all Fortune 50 companies—Handshake facilitates career discovery, hiring, and upskilling. Our platform supports everything from freelance AI training gigs to internships and full-time positions. This powerful value proposition is driving exceptional growth, with plans to triple our Annual Recurring Revenue (ARR) by 2025.Why join Handshake now:Help shape the evolution of careers in the AI economy on a global scale, with tangible impacts felt by your friends, family, and peers.Collaborate closely with leading AI labs, Fortune 500 partners, and prestigious educational institutions.Join a talented team with leadership experience from companies like Scale AI, Meta, xAI, Notion, Coinbase, and Palantir.Contribute to building a rapidly growing business poised to generate billions in revenue.The RoleDevelop comprehensive positioning, messaging, and competitive strategies for Handshake AI (HAI), focusing on frontier labs while ensuring alignment with our overarching narrative about fellows and early-career talent.Lead the go-to-market strategy for HAI, collaborating with Product, Sales, and the Marketing team on major launches and initiatives.Act as the end-to-end PMM owner for HAI in collaboration with Sales, serving as the key decision-maker for HAI's engagement in lab-facing conversations, including value propositions, proof points, pricing strategies, and objection handling.Work alongside HAI Product and Sales leadership to inform long-term product and go-to-market strategies through insights gathered from customers, competitors, and market trends; distill complex data into actionable recommendations for executives.Drive sales enablement for HAI by identifying gaps and creating new assets such as playbooks, talk tracks, competitive one-pagers, and pitch materials, as well as providing training.Oversee go-to-market performance metrics for HAI (including pipeline, win rates, attach rates, and deal velocity), transforming data into clear insights and refining strategies based on revenue impacts.Collaborate with event marketing to translate HAI's positioning into engaging in-person and virtual experiences for AI lab audiences, managing messaging for executive dinners, field events, and conferences.

About HandshakeHandshake serves as the premier career network designed for the AI-driven economy, connecting 20 million knowledge workers with 1,600 educational institutions and 1 million employers, including all Fortune 50 companies. Our platform is trusted by leading AI labs to facilitate career discovery, hiring, and skill enhancement, covering everything from freelance AI training roles to first internships and full-time positions. Our exceptional value proposition has resulted in extraordinary growth, with a projected tripling of our ARR by 2025.Why join Handshake at this pivotal moment:Influence the trajectory of careers in the AI landscape on a global scale, making a tangible impact for students and professionals alike.Collaborate closely with elite AI laboratories, Fortune 500 partners, and top-tier educational institutions.Become part of a dynamic team with leadership experience from Scale AI, Meta, xAI, Notion, Coinbase, and Palantir.Contribute to building a rapidly expanding business with the potential for billions in revenue.About the RoleWe are on the lookout for a dedicated Sales Development Representative to join our Employer SDR team. This position is ideal for individuals who demonstrate focus, consistency, and accountability. As the initial contact for potential employer partners, you will be key in cultivating a qualified pipeline while maintaining excellent standards in every interaction.You will thrive in our fast-paced, metrics-driven environment where results are paramount. Successful candidates will balance the volume of outreach with quality engagement, rapidly learn from feedback, and hold themselves to high standards. When faced with challenges, they will pause, evaluate, and discover more effective ways to move forward. This role demands resilience under pressure, clear communication skills, and a sincere commitment to ongoing improvement.This role offers substantial opportunities for personal and professional growth. We are committed to supporting our SDRs and promoting from within based on their proven achievements, alignment with our core values, and passion for assisting students.Achieve or surpass monthly targets consistently; from Month 2 onwards, new hires are expected to exceed their ramping quota.Generate and qualify a substantial volume of outbound opportunities through tailored, personalized outreach.Efficiently manage and convert inbound leads while maintaining a high level of professionalism and contextual awareness.Collaborate closely with Account Executives on territory strategies, messaging, and deal closures.

About HandshakeHandshake is the premier career network tailored for the AI economy, connecting 20 million knowledge workers with 1,600 educational institutions and 1 million employers, including every Fortune 50 company. Our platform is trusted for career discovery, hiring, and upskilling opportunities, ranging from freelance AI training gigs to first internships and full-time careers. This remarkable value has propelled our growth, with projections to triple our Annual Recurring Revenue (ARR) by 2025.Why should you consider joining Handshake now?Influence the evolution of careers within the AI economy on a global scale, creating a visible impact for your friends, family, and peers.Collaborate closely with leading AI labs, Fortune 500 partners, and top educational institutions worldwide.Join a dynamic team led by experts from top-tier companies such as Scale AI, Meta, xAI, Notion, Coinbase, and Palantir.Contribute to building a rapidly growing enterprise with billions in revenue.The RoleWe are seeking a detail-oriented and collaborative Contract Recruiting Coordinator to enhance our hiring initiatives. In this pivotal role, you will ensure a people-first candidate experience by managing interview logistics, serving as a friendly point of contact for candidates, and facilitating a seamless hiring process.The ideal candidate is proactive, adaptable, and thrives in a fast-paced environment. You should possess a strong desire to learn, take initiative, and develop robust cross-functional relationships.Key responsibilities include:Efficiently schedule and coordinate interviews while delivering a top-notch candidate experience.Meticulously manage recruiting tools, ensuring accurate and up-to-date data.Communicate with professionalism, empathy, and discretion.Serve as a warm, engaging, and dependable point of contact for candidates.Assist with ad hoc and strategic coordination projects as required.

About HandshakeHandshake serves as the premier career network tailored for the AI-driven economy, connecting 20 million knowledge workers, 1,600 educational institutions, and 1 million employers, including all of the Fortune 50. Our platform is trusted for career exploration, recruitment, and skills enhancement, catering to freelance AI training opportunities, internships, and full-time roles. This distinctive offering has fueled exceptional growth, with a projected tripling of our ARR by 2025.Why consider joining Handshake now:Influence the trajectory of careers in the AI sector globally, making a tangible impact for your community and network.Collaborate closely with leading AI laboratories, Fortune 500 companies, and top-tier educational institutions.Become part of a team comprising leaders from Scale AI, Meta, xAI, Notion, Coinbase, and Palantir, among others.Help build a rapidly expanding business with significant revenue potential.Role OverviewIn the position of Staff Forward Deployed Engineer, you will be pivotal in crafting and executing the technical strategy for how Handshake provides engineered solutions to our key clients, including premier AI labs. You will act as a trusted technical advisor to both our clients and internal leadership, taking ownership of the vision for scaling our forward-deployed engineering function while being actively involved in addressing our most complex deployment challenges. Your contributions will have a direct impact on product direction, influence platform architecture, and set the technical standards for the entire forward-deployed engineering team.This role presents a unique chance to blend organization-wide technical influence with significant customer impact, establishing the framework for the development, delivery, and scaling of Handshake's most essential partnerships.Location: San Francisco, CA | 5 days/week in-officeDefine the technical strategy and architectural vision for forward-deployed engineering, ensuring that solutions are scalable, repeatable, and aligned with Handshake's platform roadmap.Act as the senior technical point of contact for our most complex and high-value client engagements, translating strategic business needs into engineering direction.Foster cross-functional collaboration among forward-deployed engineering, product, platform, and customer-facing teams to ensure deployed solutions enhance and inform the core product.Design and implement production-grade systems for innovative customer challenges.

About Handshake Handshake connects over 20 million knowledge workers with 1,600 educational institutions and 1 million employers, including every Fortune 50 company. The platform supports career growth and upskilling by bridging students, educators, and employers. Handshake has seen rapid expansion, tripling its Annual Recurring Revenue (ARR) by 2025. Why Work at Handshake? Shape the future of careers in the AI economy at a global level. Collaborate with top AI labs, Fortune 500 companies, and leading educational institutions. Work alongside experienced professionals from organizations such as Scale AI, Meta, xAI, Notion, Coinbase, and Palantir. Contribute to a company with significant growth and revenue potential. Role Overview: AI Research Engineer Design and build advanced post-training systems in partnership with research scientists and domain experts. Develop and maintain infrastructure for large-scale model training and specialized data processing. Create frameworks to verify the quality and integrity of domain-specific datasets. Develop benchmarks for large language models to improve evaluation and capability assessments. Optimize software and hardware performance to accelerate post-training experiments and deployment. Work across teams to ensure thorough validation of model improvements. Location San Francisco, CA

Handshake seeks an Associate Software Engineer to join the team in San Francisco, CA. This position is designed for recent graduates and those at the start of their software engineering careers. The role provides a chance to work with experienced engineers and contribute to new software products. What you will do Collaborate with team members to develop and enhance software features Take part in code reviews and group discussions Build practical skills through hands-on engineering projects Who this role is for Recent graduates or early-career software engineers Those eager to learn and grow within a supportive team This is an on-site position based in San Francisco, CA.

Handshake connects 20 million knowledge workers, 1,600 educational institutions, and 1 million employers, including all Fortune 50 companies, through its career network built for the AI economy. The platform supports career discovery, hiring, and upskilling, ranging from freelance AI training roles to internships and full-time jobs. Handshake’s growth is driven by its mission to enhance opportunities in the evolving job market, with a goal to triple annual recurring revenue by 2025. Shape the future of careers in the AI economy and see your work impact people around you. Work alongside leading AI labs, Fortune 500 partners, and top educational institutions. Join a leadership team with experience from Scale AI, Meta, xAI, Notion, Coinbase, and Palantir. Contribute to a business on track to generate billions in revenue. Role overview This Software Engineer I (Coding) position sits within Handshake’s Coding Pod in San Francisco. The team builds and maintains the data infrastructure and pipelines that power advanced AI coding models. The work spans applied machine learning, data engineering, and product development, with a focus on creating large, high-quality benchmark datasets to evaluate model performance on real-world coding tasks. What you will do Manage end-to-end data pipelines, including task generation, dataset assembly, quality checks, and delivery. Influence training and evaluation processes for next-generation coding models. Work with human-in-the-loop evaluation systems, coding tools, and automated assessment frameworks to maintain dataset quality and model effectiveness. Who thrives here This role suits engineers who enjoy backend systems, data pipelines, and developer tools, and want to help shape the future of AI-driven software development. Location San Francisco, CA (5 days per week in-office)

About HandshakeAt Handshake, we are redefining the career landscape for the AI economy. Our platform connects 20 million professionals, 1,600 educational institutions, and 1 million employers, including every Fortune 50 company. As we propel career exploration, hiring, and skill development—from freelance opportunities to full-time positions—we're experiencing unprecedented growth, aiming to triple our annual recurring revenue by 2025.Why You Should Join Handshake:Be part of a movement that shapes career trajectories in the AI sector, impacting lives at a global scale.Collaborate with elite AI research labs, Fortune 500 companies, and premier educational institutions.Join a talented team with leadership experience from industry giants such as Scale AI, Meta, xAI, Notion, Coinbase, and Palantir.Contribute to building a rapidly expanding business poised for billions in revenue.About the RoleAs the Senior FP&A Manager, you will report directly to the Senior Director of FP&A. In this strategic finance role, you will partner with the R&D and COGS teams to ensure that our financial models, forecasts, and reporting mechanisms align with Handshake’s swift expansion across Careers and Handshake AI. This high-visibility position will involve working closely with executives to inform investment strategies, enhance forecasting accuracy, and instill financial discipline throughout the organization. Your contributions will be pivotal in determining capital allocation, margin management, and long-term growth planning.Your Responsibilities:Lead FP&A collaboration for R&D and COGS, delivering precise forecasts and actionable insights to support executive decisions.Oversee COGS forecasting and classification, ensuring accurate representation of gross margin and P&L.Develop a cost allocation methodology between Careers and Handshake AI for transparent margin reporting and scalable financial controls.Enhance 3-statement long-range planning models (P&L, Balance Sheet, Cash Flow) to improve capital planning and long-term scenario accuracy.Collaborate with Accounting to refine month-end, roll-forward, cash, OIE, and collections forecasting, increasing reporting accuracy and predictability.

Join Handshake as a Senior Cloud Engineer, where you'll play a pivotal role in designing and implementing scalable cloud solutions. Your expertise will help us enhance our cloud infrastructure while ensuring high availability and security.We are looking for a passionate and driven individual who thrives in a fast-paced environment, is eager to tackle complex challenges, and enjoys collaborating with cross-functional teams. If you have a deep understanding of cloud architectures and services, we want to hear from you!

Handshake seeks a Senior Software Engineer based in San Francisco, CA. This position centers on designing and building software that enhances user experience while supporting the company’s business objectives. Role overview Collaboration is key in this role. The Senior Software Engineer will work with colleagues from different teams to deliver dependable applications. The work directly contributes to advancing Handshake’s mission of creating a more open and secure internet. What you will do Design and develop software with a focus on user experience Build reliable applications that align with business needs Partner with cross-functional teams throughout the development process

About HandshakeHandshake is revolutionizing the career landscape for the AI economy. Trusted by 20 million knowledge workers, 1,600 educational institutions, and 1 million employers—including all Fortune 50 companies—Handshake empowers career discovery, hiring, and professional development. From freelance AI training opportunities to internships and full-time roles, our platform is at the forefront of a rapidly evolving job market. We anticipate tripling our annual recurring revenue by 2025, showcasing our remarkable growth trajectory.Why you should consider joining Handshake:Play a pivotal role in shaping careers in the AI economy, influencing your community and beyond.Collaborate with leading AI labs, Fortune 500 partners, and prestigious educational institutions.Join a talented team featuring leaders from Scale AI, Meta, xAI, Notion, Coinbase, and Palantir.Contribute to a rapidly growing company generating billions in revenue.About the RoleAs a Software Engineer, you will play an essential role in developing systems that enhance user acquisition, onboarding, identity verification, and fraud prevention. Collaborating with experienced engineers and multidisciplinary teams, you will deliver high-quality, scalable software solutions. This position is perfect for an individual with a solid understanding of software engineering principles and a passion for impactful work.Your Responsibilities:Design and implement platform systems that facilitate user acquisition, onboarding, and identity infrastructure.Develop and maintain fraud prevention systems to uphold our platform's integrity.Write clean, high-quality code and implement thorough testing strategies to ensure product reliability.Collaborate with product managers, designers, and senior engineers to deliver seamless user experiences from initial engagement to activation.Engage in code reviews and leverage mentorship from experienced engineers to enhance your technical skills.

About HandshakeHandshake is the premier career network tailored for the AI economy, connecting 20 million skilled professionals with over 1,600 educational institutions and 1 million employers, including every Fortune 50 company. Our platform empowers career discovery, recruitment, and skill enhancement, facilitating everything from freelance AI training opportunities to internships and full-time roles. Our unique value proposition has catalyzed exceptional growth, and we anticipate tripling our ARR by 2025.Why join Handshake now:Influence the evolution of careers in the AI landscape on a global scale, creating visible and meaningful impacts for your community.Collaborate closely with leading AI labs, Fortune 500 partners, and top-tier educational institutions.Become part of a team led by experts from Scale AI, Meta, xAI, Notion, Coinbase, and Palantir, among others.Play a crucial role in building a rapidly expanding enterprise with substantial revenue potential.The RoleAt Handshake AI, we are innovating a new generation of human-data products—from expert annotation platforms to AI interviewers and seamless payment infrastructures—designed to streamline research and enhance model efficacy. As AI models advance, the need for specialized human input is surging, and Handshake is uniquely equipped to cater to this demand. We support career platforms at 92% of the top U.S. universities, giving us direct access to verified expert talent across diverse fields.We are seeking a strategic, impact-driven UX Researcher to help redefine the future of human data. In this role, you will contribute to the development of platforms utilized by real human experts to generate data for LLMs at leading AI labs.Your ResponsibilitiesLead comprehensive UX research initiatives that drive the development of Handshake AI's human data products, including expert onboarding processes, annotation workflows, evaluation tools, and internal operational systems.Monitor and analyze user sentiment, usability, and efficiency across systems to facilitate ongoing enhancements.Extract actionable insights from qualitative research and product analytics to inform design and strategic direction.Plan and execute both evaluative and generative research throughout the entire product lifecycle, from initial concepts to live applications.Provide swift, actionable insights that enhance user experience, product quality, and operational efficiency.

Join Handshake as a Senior Product Designer IAt Handshake, we are redefining the career landscape for the AI economy. With a thriving network of over 20 million knowledge workers, 1,600 educational institutions, and 1 million employers—including all Fortune 50 companies—our platform is at the forefront of career discovery, hiring, and upskilling. Our momentum is evident; by 2025, we aim to triple our Annual Recurring Revenue (ARR) at scale.Why You Should Join Handshake Now:Play a pivotal role in shaping career evolution within the AI economy, impacting the lives of countless individuals.Collaborate with elite AI labs, Fortune 500 companies, and leading educational institutions.Become part of a talented team with leaders from renowned companies like Scale AI, Meta, xAI, Notion, Coinbase, and Palantir.Contribute to building a rapidly growing business projected to generate billions in revenue.Your Role:We are seeking a Senior Product Designer to enhance our Handshake AI initiative, which facilitates large-scale expert-labeled data collection by matching domain experts with top AI companies. In this dynamic role, you will be the bridge between our clients, operators, and product teams, creating impactful user experiences.As a Senior Product Designer, you will:Collaborate closely with product, engineering, and operations teams to transform ambiguity into actionable plans, designing innovative solutions for emerging AI technologies.Engage with customers and internal stakeholders to identify needs, gather insights, and ensure our solutions effectively address user challenges.Oversee the complete design process, from initial discovery and concept development to delivering production-ready solutions and iterating based on user feedback.Create customized, production-grade solutions for complex and high-impact customer requirements, often setting new precedents. Rapidly prototype and validate workflows, delivering practical solutions while sharing insights with internal teams to integrate successful patterns into our core product.If you are ready to make a significant impact in a fast-paced and evolving environment, we invite you to apply!

About HandshakeHandshake is the premier career network designed for the AI economy. With a robust community of 20 million knowledgeable professionals, 1,600 educational institutions, and 1 million employers, including all Fortune 50 companies, Handshake empowers career discovery, recruitment, and skill enhancement. From freelance AI training opportunities to internships and full-time positions, we are at the forefront of shaping the future of work. Our unique value proposition is driving remarkable growth, with our annual recurring revenue set to triple by 2025.Why join Handshake today:Influence the progression of careers in the AI economy on a global scale, creating visible impacts for your network.Collaborate closely with leading AI labs, top Fortune 500 companies, and esteemed educational institutions.Be part of a diverse team with leaders from renowned organizations such as Scale AI, Meta, xAI, Notion, Coinbase, and Palantir.Contribute to building a dynamic, rapidly growing business projected to generate billions in revenue.Your RoleAs the Enterprise Account Manager, reporting to the Director of Account Management for Enterprise, you will work alongside our Enterprise Client Success Management team to ensure our employer partners derive maximum value from the Handshake platform. This is a pivotal role where you will be responsible for managing a portfolio of existing employer partners, guiding them to achieve their recruitment goals, nurturing relationships with key executives, and driving customer retention and expansion from onboarding through renewal.This impactful position marries sales acumen, relationship management, and customer satisfaction. The ideal candidate will have a proven track record of managing large-scale relationships while facilitating renewals and expansions in a SaaS environment.Successfully renew, upsell, and cross-sell to an assigned portfolio of premium employer partners, with a focus on growth.Become intimately familiar with your portfolio to effectively communicate Handshake’s value proposition, linking it to the customer’s key business challenges.Build and maintain strong relationships with senior executives at the Director, SVP, VP, and C-suite levels among our partners.Innovate ways to engage senior executives throughout the customer journey, illustrating the value of Handshake.