People Operations Manager

We are seeking a highly motivated Delivery Operations Manager to join our dynamic team at via. In this pivotal role, you will oversee our delivery operations, ensuring efficiency and excellence in service delivery. You will collaborate with cross-functional teams to implement strategies that enhance operational performance and customer satisfaction.

As an Enterprise Delivery Lead specializing in Strategy & Operations at superdial, you will play a pivotal role in driving the success of our projects. Your expertise in managing enterprise-level delivery will ensure that our operational strategies are effectively implemented to meet client expectations and enhance overall business performance.You will collaborate closely with cross-functional teams, leveraging your analytical skills to identify opportunities for improvement and streamline operations. Your leadership will guide the team in delivering high-quality solutions, ensuring alignment with organizational goals.

Role Overview The City of New York is hiring an Operations Manager to guide daily operations and support efficient service delivery. This role coordinates activities across multiple departments and looks for ways to improve how work gets done. Key Responsibilities Oversee operational processes to maintain efficiency and quality of services Coordinate projects and activities between departments Identify opportunities to streamline workflows Implement practices that support productivity and ongoing improvement Lead and support a team, encouraging collaboration and professional growth Location This position is based in New York City.

Garner Health seeks a Senior Strategy & Operations Manager based in New York City. This position leads major projects aimed at improving how the company operates and delivers results. Role overview The Senior Strategy & Operations Manager partners with teams throughout Garner Health to identify areas for improvement and implement solutions that drive growth and efficiency. The work centers on both shaping strategy and ensuring strong execution across departments. Key responsibilities Lead strategic initiatives to enhance company operations Collaborate with cross-functional teams to identify and act on opportunities for improvement Develop and implement solutions that support organizational growth Location This role is based in New York City, New York.

As a Product Operations Manager at ClarityPay, you will play a pivotal role in driving operational excellence and enhancing product delivery. You will collaborate with cross-functional teams to streamline processes, improve customer satisfaction, and ensure the successful launch of innovative products. Your insights and strategic thinking will help shape the future of our offerings.

Merge stands at the forefront of innovation, providing cutting-edge agentic tools and seamless customer integrations tailored for frontier LLMs, Fortune 500 entities, and B2B SaaS firms. Our platform features two pivotal products: Merge Unified, which allows businesses to effortlessly incorporate hundreds of integrations through a single API, and Merge Agent Handler, which equips AI agents with secure access to a plethora of third-party tools. The enterprise-grade architecture of Merge manages the entire integration lifecycle—from authentication and security to monitoring and maintenance. Thousands of organizations rely on Merge to expedite product development, eliminate sales bottlenecks, reduce customer churn, and conserve engineering resources, enabling them to concentrate on their core offerings. We are seeking a dynamic Partner Operations Manager to join our team...As part of our integration ecosystem, which encompasses over 300 third-party platforms, you will oversee the operational coordination necessary to maintain these partnerships. In this role, you will serve as the operational backbone of our partnerships division, ensuring seamless processes that facilitate growth from 300 to over 500 integrations without added complexity. This position offers high autonomy, allowing you to establish the infrastructure needed to transform a rapidly expanding partner network into a scalable and repeatable operation. Initially, you will be embedded within the Partnerships team, with opportunities to expand into Product Operations as we enhance our operational cadence, visibility, and cross-functional execution.Your Responsibilities Will Include:Managing the operational framework that sustains over 300 integration partnerships, including credential management, sandbox maintenance, and partner access.Developing and sustaining the systems and automations that empower the partnerships team to scale efficiently without corresponding increases in headcount. If a task is manual and recurring, your goal is to streamline or eliminate it.Acting as the central coordination point among Merge's engineering, support, customer success, and partner teams, ensuring that escalations are managed, tracked, and resolved promptly (with clear ownership, timelines, and follow-up).Leading complex partnership workflows from start to finish, encompassing contract and NDA cycles through technical onboarding to live production status.Directing partner API migration initiatives by overseeing timelines, dependencies, and communication between Merge engineering and external partner teams.

Allara Health is a women’s health provider focused on delivering comprehensive care for hormonal, metabolic, and reproductive health. More than 60,000 women nationwide trust Allara for conditions like PCOS, insulin resistance, and perimenopause. The team’s multidisciplinary approach has improved outcomes, as detailed in their health outcomes report. Allara continues to address long-standing gaps in women’s healthcare, growing rapidly across the U.S. Role overview The Manager of Strategy & Operations will play a central role in driving Allara’s strategic and operational initiatives. This is a cross-functional position based in New York City, working closely with leaders across the organization to identify opportunities, solve complex problems, and turn insights into tangible improvements. What you will do Conduct structured analyses to surface key performance drivers Build decision-making models to help prioritize projects and initiatives within operations Streamline workflows and refine processes to improve team efficiency Lead and support operational improvements that advance business goals Facilitate the launch of new clinical service lines through project management and collaboration with other teams Who thrives here People who enjoy tackling ambiguous challenges and working across disciplines Those who use data and operational insights to drive business performance and expand reach Individuals comfortable balancing analysis with hands-on execution Location and schedule This is a hybrid role based in New York City. Allara values in-person collaboration, aiming for at least three days per week in the NYC office, with flexibility as needed.

Join the City of New York as an IT Operations Manager, where you will play a crucial role in overseeing the city’s IT operations. Your expertise will help ensure the stability and efficiency of our IT systems, supporting various departments and enhancing the overall service delivery to the residents of New York City. Collaborate with a dynamic team, implement innovative solutions, and drive strategic initiatives in a fast-paced environment.

Role overview The City of New York is hiring an Operations Manager to strengthen operational efficiency and advance key city initiatives. This position guides teams, manages a variety of projects, and ensures that daily work supports citywide priorities. What you will do Lead and support teams working across different operational areas Oversee projects that align with the city's goals Encourage efficient workflows and ongoing process improvement Maintain public service standards in both projects and daily operations Requirements Experience managing teams and operational projects Strong leadership and communication abilities Dedication to delivering high-quality public service Location This role is based in New York City.

ClearView Healthcare Partners is a leading life sciences strategy consulting firm based in Boston, with additional offices in San Francisco, New York City, London, and Gurgaon. We specialize in providing exceptional strategic decision-making support across diverse business challenges for clients in the biopharmaceutical, medical device, and diagnostic sectors. Our mission is to deliver actionable insights that empower companies to meet their business goals.We are currently seeking a highly skilled Senior Manager of IT Operations to oversee our global IT operations team and enhance operational efficiency within our expanding organization of over 550 users. This pivotal role will involve managing a geographically dispersed team across Boston, New York, the United Kingdom, and India, ensuring flawless IT service delivery and support for all end users worldwide.This strategic leadership position requires a service-oriented mindset with unwavering dedication to improving the digital employee experience. You will be tasked with supporting our growing organization through automation, modernization, and process enhancements while also developing and mentoring your team to achieve excellence.

A Better Built WorldAt Miter, we are dedicated to empowering construction contractors to build with confidence. Our success translates into making the construction of vital physical infrastructure—roads, bridges, utilities, data centers, housing, and more—easier and more efficient.For years, contractors in the construction and field services sectors have struggled with antiquated software solutions, relying on outdated, cumbersome systems designed in the 1980s and 1990s.Miter aims to change that narrative. We harness the power of artificial intelligence and integrated payment solutions to reconstruct the essential HR, finance, and operational systems that are foundational to our physical economy. With Miter, contractors like Marathon Electrical, W.J. O’Neil, and Truebeck Construction are building more robust teams, managing job costs effectively, and speeding up jobsite execution.Our vision is resonating. Since our inception in 2021, we've rapidly expanded to serve thousands of customers, achieving tens of millions in Annual Recurring Revenue (ARR) and becoming one of the fastest-growing vertical software companies. To further fuel our growth, we have raised over $50 million from leading investors like Bessemer, Coatue, and Battery, all of whom share our belief that we are just getting started.Hybrid vs. Remote Approach:We believe the magic of Miter stems from collaboration. While we value flexibility in work arrangements, our hybrid model encourages in-office collaboration three days a week for those within a reasonable commuting distance to our New York City or San Francisco offices. If you are based in those areas, we kindly request your participation in this hybrid approach.For roles categorized as remote or in locations without a designated office, there is no requirement to adhere to the hybrid model. However, we do schedule several annual travel events for onboarding and team-building activities!About the Team & How We Work:As the Payroll Operations Manager on Miter’s Launch team, you will play a vital role in ensuring our customers achieve accurate payroll processing from their very first day. Our team is dedicated to guiding clients through the onboarding process, ensuring a seamless transition to our platform.

Join Anthropic as a Community Operations & Executive Escalations Manager, where you'll play a pivotal role in enhancing client relations and managing critical escalations. This dynamic position requires a strategic thinker dedicated to fostering community engagement and ensuring customer satisfaction.

Phamily is hiring a Senior Director of Service Delivery to oversee and advance service delivery operations in New York City and Chicago. This leadership role centers on driving operational improvements, raising customer satisfaction, and refining how services are delivered across multiple locations. Role overview The Senior Director will shape service delivery strategies and ensure teams consistently achieve strong results. This position carries responsibility for meeting and surpassing client expectations while maintaining high standards across all touchpoints. Key responsibilities Lead service delivery initiatives in New York City, Chicago, and other assigned locations Drive operational excellence by identifying and implementing process improvements Collaborate with cross-functional teams to develop and execute service strategies Promote best practices and encourage a culture of continuous improvement Focus on enhancing customer satisfaction and optimizing service outcomes Requirements Extensive leadership experience in service delivery or related operations Strong strategic thinking and problem-solving abilities Proven track record of driving operational improvements and customer satisfaction Ability to work effectively with cross-functional teams Experience managing teams across multiple locations is preferred

We are seeking a dynamic and results-oriented Manager of Partner Revenue Operations to join our team at aescape in the vibrant New York City metro area. In this pivotal role, you will drive strategies to optimize revenue streams, enhance partner relationships, and implement operational efficiencies. Your leadership will be crucial in aligning our revenue operations with the company's growth objectives.

Democracy Prep Public Schools seeks an Operations Manager to join the team in New York City, NY. This role plays a key part in both the daily function and future planning of the school community. The Operations Manager works closely with teachers, administrators, and support staff to help create a positive environment for students. What you will do Oversee daily school operations, focusing on consistency and efficiency Develop, implement, and refine operational processes Work alongside staff to support the educational experience for all students Role focus This position centers on guiding daily operations and supporting long-term school planning. The Operations Manager ensures that systems run smoothly and that the school community receives strong support every day.

Join Tavily as an Operations & Office Manager in the vibrant city of New York. In this pivotal role, you will oversee daily office operations, manage administrative functions, and ensure that our team has the resources needed to succeed. We are seeking a proactive individual who is detail-oriented and passionate about optimizing our operational processes.

Ignite Your Passion for EducationAre you ready to drive the next wave of educational excellence? At Zeta, we are committed to delivering an exceptional blend of high academic standards and social-emotional growth for our students. We believe every child deserves a world-class education while nurturing a genuine love for learning. Our mission is to transform public education in New York City and beyond, and we are relentless in our pursuit of this goal.Currently, we operate multiple elementary and middle schools throughout the Bronx, Upper Manhattan, and Queens, and we are on a growth trajectory, launching 1-2 new schools each year. This expansion ensures that all children, regardless of their community, have access to excellent and equitable education. As we prepare to welcome our inaugural Zeta High School class of 9th graders in the 2026-27 school year, we invite you to join our dedicated team as a change agent for future generations.

Role overview The Operations Manager at the City of New York plays a central role in guiding daily operations across several departments. The focus is on maintaining efficient processes and supporting the city's organizational goals through effective leadership and coordination. Key responsibilities Oversee daily operations to ensure processes remain efficient and uninterrupted Lead and support a team, offering direction and constructive feedback Develop and apply strategies aimed at improving workflows and achieving better results Collaborate with stakeholders to ensure efforts align with the city's objectives Location This position is based in New York City.

Join our dynamic team at Insomnia Cookies as an Assistant Bakery Operations Manager (ABOM), a pivotal role designed to cultivate future Bakery Operations Managers. In this position, you will execute bakery operations with a sense of urgency, precision, and accountability, while honing the leadership skills necessary to independently manage a bakery.The ABOM role merges hands-on operational excellence with talent development, administrative responsibilities, and team leadership. Acting as an essential extension of the Bakery Operations Manager (BOM), you will be prepared to take full ownership of bakery operations when required.KEY RESPONSIBILITIES:Operational Execution• Oversee core bakery operations, including inventory management, scheduling support, staffing coordination, and administrative tasks• Ensure strict compliance with product quality, cleanliness, food safety, and guest experience standards• Assist with ordering, maintaining inventory accuracy, and managing shrink control• Contribute to schedule creation and labor management to achieve operational targetsTalent & Team Development• Assist in recruiting, interviewing, onboarding, and training new team members• Provide consistent coaching and real-time performance feedback• Hold team members accountable to standards while fostering a culture of growth and development• Ensure onboarding and training programs adhere to company standardsLeadership & Ownership• Independently manage bakery operations in the absence of the BOM• Exhibit urgency, accountability, and operational discipline• Collaborate with the BOM and Area leadership to identify operational gaps and implement effective solutions• Maintain operational continuity during leadership transitions or staff shortages• Perform additional duties as assignedWHAT SUCCESS LOOKS LIKE:• Capable of executing all BOM-level administrative and operational tasks independently• Bakery is fully staffed, trained, and operating at optimal standards• Strong culture of accountability and consistency within the team• Acts as a dependable operational leader during any coverage scenario• Demonstrates clear readiness and potential for advancement to a BOM roleQUALIFICATIONS & EXPERIENCE:• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality operations• Strong operational discipline and meticulous attention to detail• Proven ability to coach and develop hourly team members• Comfortable working in fast-paced, high-volume environments• Capable of performing all bakery roles during peak business periods• Excellent communication and problem-solving skillsSWEET POSITION PERKS:• Competitive pay with bonus eligibility ranging from $20.00 to $23.00 per hour• Comprehensive medical and dental benefits...