About the job
About ShipMonk
At ShipMonk, we redefine logistics not just as a third-party logistics provider, but as a strategic growth partner for merchants. Our cutting-edge technology, combined with a robust network of fulfillment centers, empowers high-growth eCommerce and DTC brands to focus on scaling their businesses without the hassle of fulfillment. With a dedicated workforce of over 2,500 employees across five countries, our mission is to transform the fulfillment landscape, offering solutions that range from rapid click-to-delivery to real-time inventory management—all rooted in a merchant-first approach.
Why Choose ShipMonk?
We are committed to fostering long-term partnerships, driven by five key differentiators that set us apart:
- Global Fulfillment Network: Our 12+ fulfillment centers span across the US, Canada, Mexico, the UK, and Mainland Europe. We maintain control and quality by never outsourcing.
- Proprietary Technology: Our AI-driven platform eliminates the need for tribal knowledge, providing users with a real-time, unified view of inventory and orders, ensuring our merchants have the control they need.
- Unmatched Support: We pride ourselves on offering personalized, hands-on support with a global reach, with dedicated teams present in every fulfillment center.
- Transparent Pricing: Our commitment to honesty means inclusive pricing models without hidden fees, allowing for predictable costs.
- Invested in the Future: We allocate over $10 million annually to R&D, ensuring our technology and services continuously evolve, cementing our role as a long-term partner for our merchants.

