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Payroll Support Specialist

CheckSan Francisco or Remote
Remote Full-time $65.5K/yr - $87K/yr

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Experience Level

Entry Level

Qualifications

Experience in payroll processing or related fields. Strong analytical and problem-solving skills. Excellent communication abilities, both verbal and written. Ability to work collaboratively in a fast-paced environment. Technical aptitude with an eagerness to learn new systems.

About the job

Join the Revolution at Check

At Check, we simplify the process of paying people. Our mission goes beyond just building our own business; we partner with every stakeholder to create innovative payroll solutions. As pioneers of embedded payroll technology, we are transforming the way individuals receive their payments, making it more accessible for payroll businesses to grow and succeed. Discover our journey | Listen to our story.

Check serves as more than just API infrastructure; we are a launchpad for building and scaling payroll enterprises.

Our Team Culture

Payroll is in need of transformation. Join a passionate team at Check and utilize your creative problem-solving skills to make a significant impact on the businesses we support. We approach challenges as opportunities to innovate, embracing the unique strengths and contributions of each team member.

If you're ready to tackle payroll complexities and drive meaningful change—let's work together to create a brighter future for businesses of all sizes.

The Support team is vital in maintaining seamless payroll operations for thousands of companies and millions of employees by providing support to platforms that develop payroll products on Check's robust infrastructure. When challenges arise, our team meticulously investigates the issue, provides clear explanations, and drives towards effective solutions.

This role uniquely combines payroll expertise with technical product knowledge in a dynamic environment. Your daily tasks will involve analyzing intricate payroll scenarios, conducting root cause analysis, collaborating with internal teams to devise solutions, and effectively communicating with partners at varying levels of payroll expertise. You will gain profound knowledge of Check's platform and the wider payroll ecosystem while fostering trusted, long-term relationships with the partner teams you support.

The Support team is central to our operations, collaborating closely with Engineering, Product, Tax, and Risk to troubleshoot problems, generate product insights, and enhance our platform. If you enjoy solving complex, high-impact challenges, translating intricate technical concepts into clear, actionable information, and witnessing the direct impact of your efforts, this position may be a great fit for you. Being part of the Support team offers invaluable insights into the functioning of payroll infrastructure on a large scale.

About Check

Check is a leading innovator in payroll solutions, striving to make the payroll process seamless and efficient for businesses. We empower our partners by providing the tools and infrastructure needed to thrive in the payroll industry.

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