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Payments Product Manager

MultiBank GroupDubai Office
On-site Full-time

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Experience Level

Manager

Qualifications

Candidates must possess a minimum of 4-6 years of relevant experience in product management, with a focus on payments, fintech, cryptocurrency, or financial services. A strong analytical mindset, combined with proven expertise in managing product roadmaps and delivering measurable results, is essential. Exceptional communication skills and the ability to collaborate effectively with cross-functional teams will be crucial for success in this role.

About the job

Join the dynamic team at MultiBank Group, a global leader in the financial sector established in 2005 in California and now proudly headquartered in Dubai, UAE. We are at the forefront of delivering innovative trading technology, unmatched liquidity, and outstanding customer support. Our diverse offerings include Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.

As a part of our vibrant community of over 2 million clients spanning 100 countries, you will contribute to a remarkable daily trading volume exceeding US$ 35 billion. With stringent oversight from more than 17 financial regulators across five continents and recognition through over 70 industry awards, MultiBank Group is committed to driving innovation, fostering excellence, and empowering our clients to reach their financial aspirations.

Role Overview

We are in search of a Payments Product Manager who will take ownership of the complete payment experience encompassing deposits, withdrawals, and settlements on our platform. Your role will involve defining and implementing payment functionalities across cards, bank transfers, wallets, and crypto on/off-ramps, ensuring they are reliable, efficient, and compliant. By collaborating closely with engineering, risk, compliance, and operations teams, you will enhance payment success rates, streamline user experiences, and apply data-driven strategies to reduce friction. This position is ideal for an individual with a robust understanding of payment infrastructure combined with strong product management skills.

Key Responsibilities

  • Define and manage the roadmap for payment methods, card products, wallets, and on/off-ramp experiences.

  • Translate business objectives into actionable payment features and measurable KPIs.

  • Collaborate with engineering to design and implement the payment platform, payment flows, APIs, and integrations with processors.

  • Monitor and enhance payment success rates, authorization rates, reasons for declines, and chargebacks.

  • Work alongside Risk, Compliance, and Legal teams on KYC/AML, fraud prevention, and regulatory adherence across markets.

  • Leverage data analytics to improve user journeys (checkout, top-up, withdrawal) and minimize failures.

  • Oversee end-to-end payment processes (deposits, withdrawals, trading settlements) across cards, banks, wallets, and crypto on/off-ramps.

Skills & Qualifications

  • 4–6+ years of experience in product management within the payments, fintech, crypto, or financial services sectors.

  • Proven track record of successfully managing product roadmaps and delivering on key performance indicators.

  • Strong analytical skills and proficiency in data-driven decision making.

  • Excellent communication and collaboration abilities.

  • Deep understanding of payment processing systems and regulatory environments.

About MultiBank Group

MultiBank Group is a distinguished global financial institution established in 2005, with its headquarters located in Dubai, UAE. We pride ourselves on providing state-of-the-art trading technology, unmatched liquidity, and exceptional customer service. With an extensive portfolio of financial products, including Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs, we aim to empower our clients to achieve their financial goals.

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