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Patient Service Associate

fukuSingapore, Singapore, Singapore
On-site Full-time

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Experience Level

Experience

Qualifications

To be successful in this role, you should possess:- A high school diploma or its equivalent; additional certification in healthcare administration is a valuable asset.- Prior experience in a healthcare or customer service environment is preferred.- Excellent communication and interpersonal abilities.- Capability to thrive in a fast-paced setting while managing multiple tasks efficiently.- Proficiency in using computer systems and software for patient management.- Strong attention to detail and organizational skills.- Ability to maintain confidentiality and handle sensitive information with discretion.

About the job

Join our esteemed healthcare institution in Singapore, dedicated to delivering exceptional medical care and services. As a Patient Service Associate, you will play a pivotal role in enhancing patient experiences.

Your responsibilities will include:
- Assisting patients with registration and scheduling appointments.
- Providing comprehensive information and guidance about hospital services and procedures.
- Addressing patient inquiries and resolving issues promptly and professionally.
- Coordinating with medical staff to ensure seamless patient flow and service delivery.
- Maintaining meticulous patient records and updating information as needed.
- Supporting billing and payment processes, including managing insurance claims.
- Ensuring adherence to hospital policies and procedures during all patient interactions.

Are you ready to make a difference in the lives of our patients? Apply now!

About fuku

At fuku, we are a leading healthcare institution in Singapore, renowned for our unwavering commitment to high-quality medical care and patient services. Join us to be part of a team that values integrity, compassion, and excellence.

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