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Partnerships Manager at Plain | San Francisco

PlainSan Francisco office
Hybrid Full-time

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Experience Level

Manager

About the job

Hello, I’m Phil, the Head of Sales at Plain, and I’m thrilled to announce that we are looking for a passionate Partnerships Manager.

At Plain, we are revolutionizing customer support for the next generation of B2B companies. Our mission is to create the fastest and most robust platform that transcends traditional reactive support, allowing businesses to cultivate genuine relationships with their customers.

Some of the most innovative companies in the world, including Cursor, Ashby, and Sanity, rely on Plain to streamline customer interactions, facilitate rapid team collaboration, and enhance their workflows with the power of AI.

We are a close-knit team with offices in San Francisco and London, and this position offers a hybrid work model, requiring you to be in our SF office three days a week.

Why This Role is Unique

As our inaugural hire for the Partnerships department, you will play a pivotal role in establishing key partnerships that align with our sales and product objectives, directly influencing our product roadmap and sales pipeline.

Your Responsibilities

  • Develop a strategic ecosystem that propels Plain into new markets by fostering partnerships with aligned companies.

  • Forge and nurture mutually beneficial relationships with partners, encompassing targeting, relationship building, and negotiating commercial terms.

  • Collaborate with the Sales team to pinpoint companies that will enhance revenue streams and unlock new market opportunities.

  • Coordinate with the Product team to identify priority features that align with our partnership strategy and assess their potential revenue impact.

  • Sustain and grow existing partner relationships, ensuring continuous value delivery across our ecosystem.

This Role is Ideal for You If You...

  • Have over 5 years of experience in software partnerships.

  • Have been part of an early Go-To-Market team (from Series A to Series B) and understand the dynamics of building from the ground up.

  • Are proficient with various AI tools to enhance your execution capabilities.

  • Possess a keen eye for detail and thrive in an agile environment where each deal is unique.

  • Share a passion for shaping product direction as much as for fostering partnership relations.

  • Desire to work in-office, engaging with partners and learning from colleagues in San Francisco.

About Plain

Plain is at the forefront of redefining customer support for B2B companies, creating innovative solutions that prioritize proactive relationship building over mere transactional support. Our technology empowers businesses to unify customer interactions and leverage AI for greater efficiency.

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