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Partnership Officer

ProgressSoftDubai, Dubai, United Arab Emirates
On-site Full-time

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Experience Level

Experience

Qualifications

Requirements:A minimum of 3-5 years of experience in partner management or a similar role. Exceptional organizational and multitasking abilities. Outstanding interpersonal and communication skills. Proven track record in managing partnerships and driving results. Strong analytical skills and a strategic mindset. Ability to work collaboratively in a cross-functional team environment.

About the job

The Partnership Officer is crucial to our business growth, focusing on nurturing and managing relationships with a wide array of partners. We are searching for a highly organized and driven individual who excels in relationship management and can juggle multiple projects effectively.

Key Responsibilities:

  • Establish a systematic, process-oriented approach to partner outreach and relationship management.
  • Design an onboarding plan and certification program for partners, to be completed following enablement and orientation sessions.
  • Work with internal teams to create and execute joint marketing, sales, and support initiatives.
  • Partner with senior management, Business Development teams, and the Strategy Manager to align our internal objectives with both new and existing partnerships in the MENA region.
  • Represent ProgressSoft at industry events, conferences, and networking opportunities to boost brand visibility and forge strategic relationships.
  • Negotiate partnership agreements and contracts, ensuring mutual benefits and alignment with ProgressSoft's goals.
  • Develop a comprehensive “Partner Kit” and collaborate with marketing to provide partners with necessary materials, including branding guidelines and product summaries.
  • Coordinate with the Business Development member overseeing the assigned territory to ensure alignment on partnership agreements, quotas, and product coverage.
  • Maintain ongoing relationships with current partners, exploring new avenues for partnership growth.
  • Build and sustain strong connections with key decision-makers at partner organizations.
  • Work collaboratively across functions with internal teams, including Business Development, Marketing, Strategy, Product Development, and Operations to support partnership initiatives and achieve results.
  • Identify and pursue partnership opportunities through inbound lead follow-up, as well as outbound cold calls, emails, and client visits in the MENA region.
  • Proactively seek new partnerships that align with the company’s strategic goals and the Business Development team's requirements.
  • Evaluate potential partnerships for strategic fit, value proposition, and potential return on investment.
  • Stay informed on industry trends, competitor activities, and emerging technologies and partners.
  • Forecast, measure, and report the outcomes of various projects with partners, including co-created content promotions and event partnerships.
  • Analyze partnership performance, challenges, and opportunities, providing regular reports and insights to internal stakeholders.

About ProgressSoft

ProgressSoft is a leading provider of innovative payment solutions, dedicated to empowering businesses with cutting-edge technology and exceptional service. Located in Dubai, we pride ourselves on fostering a dynamic and inclusive work environment that encourages personal and professional growth.

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