Partner Program Manager

About ZiplineAre you ready to make a difference? At Zipline, we are committed to revolutionizing logistics through our innovative autonomous drone delivery technology. From delivering essential blood supplies in Rwanda to enhancing order fulfillment for retail and restaurant partners across the U.S., we are reshaping the last-mile delivery landscape.Our technology may be intricate, but our mission is straightforward: to create a logistics system that ensures timely delivery of essential goods. By leveraging AI and autonomous robotics, Zipline is on a path to reduce carbon emissions, alleviate traffic congestion, and ensure equitable access to services for billions globally.We are a team of dedicated and pragmatic problem solvers who believe in building a business that is not only profitable but also beneficial for the world. If this resonates with you, we invite you to join us in our mission.

Join Domino's Pizza, Inc. as an Operating Partner / General Manager in Dallas, where you will lead our team to deliver exceptional service and drive business success. This role requires a strategic mindset and a passion for operational excellence. You will be responsible for overseeing daily operations, implementing best practices, and fostering a positive work culture.

About 3E:3E is a passionate, mission-driven organization striving to foster a safer and more sustainable world!We offer award-winning regulatory expertise and innovative technology that integrates data and intelligence related to chemicals, regulations, products, and supply chains for over 5,000 customers worldwide.With over 35 years of experience and 15 locations across North America, Europe, and Asia, we connect our customers to a new era of expert-led AI solutions, designed to expedite future product compliance with trust, speed, and domain authority.Are you prepared to help shape the future? Join us!At 3E, our goal is to help customers derive lasting value from the products and services they depend on daily. We are in search of a Customer Success Manager who can cultivate robust customer relationships, drive product adoption, and support retention and growth across a designated portfolio.In this position, you will collaborate closely with an Account Manager to ensure customers maximize their investment in 3E solutions. You will act as a trusted advisor, guiding customers towards enhanced usage, deeper engagement, and improved business outcomes. Furthermore, you will identify potential risks, assist in renewal preparedness, and explore opportunities for ongoing value expansion. This role is ideal for an individual who possesses strong relationship-building skills and commercial insight, enjoys working across various products, and is motivated by facilitating customer success.What success looks likeSuccess in this role entails establishing strong, trusted relationships that result in meaningful adoption, consistent engagement, and long-term retention. You will be instrumental in helping customers realize value from 3E solutions while assisting your Account Manager in achieving renewal and growth objectives. This includes increasing product usage across your accounts, maintaining a proactive engagement schedule, addressing risks before they affect retention, and ensuring customers perceive 3E as a strategic partner rather than merely a vendor.

Why Join Harvey?At Harvey, we’re revolutionizing the landscape of legal and professional services — not just incrementally, but comprehensively. By harnessing cutting-edge agentic AI, a robust enterprise platform, and extensive domain knowledge, we’re transforming the execution of critical knowledge work for years to come.This is a unique opportunity to contribute to the establishment of a generational company at a pivotal moment. With over 1000 customers across more than 58 countries, a strong product-market fit, and exceptional investor backing, we are rapidly scaling and defining a new market category in real-time. The work is ambitious, the standards are high, and the potential for growth — personally, professionally, and financially — is unparalleled.Our team is intelligent, driven, and passionately committed to our mission. We operate swiftly, with intensity, and take genuine ownership of the challenges we address — from initial ideation to long-term solutions. We maintain close relationships with our customers — from leadership to engineers — collaborating to resolve real issues with urgency and care. If you excel in uncertainty, strive for excellence, and wish to help shape the future of work alongside others who set the bar high, we invite you to build with us.At Harvey, the future of professional services is being crafted today — and we’re just beginning.Role OverviewAs an Enterprise Customer Success Manager, you will play a vital role in guiding our clients throughout their journey with Harvey, helping to define the future of work within leading enterprises and top law firms. This position is crucial in ensuring our clients not only embrace but also maximize the value of our technology. You will serve as a trusted advisor, seamlessly integrating Harvey into their business processes and workflows.Key ResponsibilitiesStrategic Implementation: Lead the integration of Harvey into client workflows, ensuring smooth adoption and optimal utilization of our AI solutions.Training & Enablement: Promote the capabilities of LLMs while meeting with end users to facilitate their daily adoption of Harvey as an indispensable product.Client Relationship Management: Act as the primary contact for clients, taking a prescriptive and consultative approach to deliver an exceptional customer experience.Success Metrics Management: Utilize adoption rates, utilization metrics, and other KPIs to drive strategies that ensure client satisfaction and a high return on investment.Advocacy and Engagement: Foster user and stakeholder engagement, turning them into advocates for Harvey within their organizations.

Are you passionate about fostering success for our US clients? If so, we want you on our dynamic team!Beyond Now is a global leader in ecosystem orchestration and digital platform solutions, empowering organizations to swiftly launch new services and enhance revenue in today's fast-paced environment of cloud technology, IoT, AI, and 5G. We are expanding our team with top talent, and we invite you to bring your expertise to our United States division.Customer Success ManagerLocation: Dallas, TX | Hybrid (Client-Based) | Full-time | Immediate StartYour Responsibilities:As a vital member of our team, you will ensure the ongoing success and satisfaction of our telecommunications clients. Your role will blend deep industry knowledge, strategic relationship management, and a focus on enhancing growth and operational efficiency through our platform.Customer Success and Satisfaction:Establish and nurture robust relationships with business and product stakeholders in telecommunications accounts.Serve as a trusted advisor, offering strategic insights to optimize the value derived from our platform.Boost customer satisfaction (CSAT) and Net Promoter Score (NPS) by proactively meeting customer needs and delivering outstanding service.Maintain an on-site presence with clients to deepen relationships and understand their business challenges and opportunities.Platform Growth and Adoption:Encourage clients to manage more services through our platform to increase usage.Identify opportunities for introducing new services and solutions to both existing and new business units.Work collaboratively with cross-functional teams to customize solutions to meet client requirements.Revenue and Financial Management:Drive bookings from existing accounts and new operational companies.Ensure precise revenue forecasting and achieve targeted revenue growth for our SaaS offerings.Oversee cash collection processes to ensure the financial health of operations.Performance Metrics: Take ownership of key performance indicators, including improvements in CSAT and NPS, and growth in revenue.

OpenGov is the premier provider of AI and ERP solutions tailored for local and state governments across the United States. With a robust network of over 2,000 cities, counties, state agencies, school districts, and special districts, OpenGov empowers public sector organizations to operate more efficiently, adapt to evolving needs, and foster public trust. Our flagship products encompass enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, as well as transparency and open data solutions. These state-of-the-art solutions are seamlessly integrated within the OpenGov ERP, enabling public entities to prioritize their missions and maximize ROI with every investment and decision. Discover how OpenGov is revolutionizing government effectiveness and accountability for communities everywhere at OpenGov.com.Job SummaryAs a Customer Success Manager II at OpenGov, you will take charge of a diverse portfolio of approximately 80 clients, transforming their engagement with our software into a powerful tool for community service. This proactive role is crafted for high achievers who excel in organization, relationship management, and achieving retention goals.Key ResponsibilitiesStrategic Portfolio Management: Oversee the full lifecycle of your clients, transitioning from reactive support to an engaged partnership focused on their success.Risk Mitigation & Retention: Utilize data analytics to proactively identify accounts at risk. Develop and implement strategies to stabilize usage and ensure timely renewals.Commercial Ownership: Manage the renewal process end-to-end, maintaining high Net Revenue Retention (NRR) and identifying opportunities for expansion that align with customer needs.Adoption Mastery: Conduct regular executive business reviews (EBRs) to align OpenGov’s value proposition with the evolving goals of your customers related to legislation and budget.Internal Advocacy: Represent the customer’s perspective to our Product and Engineering teams, ensuring that the realities of government operations inform our development roadmap.Process Excellence: Contribute to optimizing our operational workflows for churn prevention and efficient onboarding.

About UsAt AssistIQ, we strive to revolutionize the healthcare supply chain by addressing a fundamental issue: the lack of precise data and insights regarding supply and implant usage. Our advanced AI-driven software allows for real-time, accurate tracking of supply and implant usage, delivering actionable insights to healthcare systems. This leads to enhanced revenue capture, minimized waste, and ultimately, improved patient care outcomes.About the RoleAs a Customer Success Manager at AssistIQ, you will play a pivotal role in fostering and nurturing customer relationships, ensuring their satisfaction with our products. You will collaborate with our dedicated team to refine our processes and establish best practices, contributing to the development of a scalable customer success model.Your responsibilities will include managing customer relationships, proactively resolving issues, demonstrating product value, and driving customer retention. You will ensure that customers are maximizing the use of our product and work with the Delivery Director to explore expansion opportunities. You will engage with customers early in the sales cycle, support them during implementation, and maintain the relationship post-launch.We are looking for candidates who thrive in a fast-paced startup atmosphere. The ideal candidate will have a strong aptitude for relationship-building, problem-solving, and gathering feedback to identify value for stakeholders. A proactive mindset and exceptional communication skills are essential, as the dynamic nature of startup life means priorities may shift frequently.

At Bird, we are revolutionizing urban mobility, one ride at a time. Our mission is to transform the way the world moves by providing innovative micromobility solutions that empower communities to move freely and sustainably. We envision cleaner air and calmer streets, making cities more livable for everyone.About BirdAs a global leader in micromobility, Bird is dedicated to shaping the future of urban transportation. Our affordable and eco-friendly mobility solutions are currently operational in over 200 cities worldwide. We pride ourselves on our collaborative, community-first approach, working closely with local governments to achieve shared mobility and climate goals.Our award-winning electric scooters have facilitated over 87 million rides, promoting carbon-free travel across the globe. Join us as we push the boundaries of innovation and challenge the status quo for a brighter future.Position OverviewThe Operations Partner will be an integral member of Bird’s Operations Team, collaborating with the local City Operations Manager to manage and maintain our fleet of e-scooters in Dallas, TX. This role demands a proactive mindset, exceptional time-management skills, and clear communication abilities. You will utilize our mobile technology to monitor, transport, rebalance, and maintain our scooters, ensuring they remain safe and accessible for riders. This is a full-time contract position.

Join Clover Health, where we are revolutionizing healthcare and enhancing patient outcomes with our cutting-edge primary care tool, Counterpart Assistant. By empowering Primary Care Physicians (PCPs), we facilitate better patient results at a reduced cost through early diagnosis and comprehensive management of chronic conditions.The Senior Manager of Operations, Provider Success (South) plays a pivotal role as the regional leader responsible for implementing Clover's national provider success strategy across the Southern United States. This position is accountable for provider relationships, team performance, and market outcomes, ensuring the effective delivery of national standards while adapting strategies to meet local market needs.This role is essential for achieving results in the region and acts as the main point of escalation for market-specific provider requirements.

Position OverviewThe Client Success Architect II will take on a pivotal leadership role in shaping the development of enterprise data warehouses, data management, and reporting systems. This position is responsible for delivering data-driven solutions, crafting strategic roadmaps, and developing proprietary tools. A deep understanding of enterprise data models and the effective use of both relational and dimensional data sources is essential. Additionally, the role involves mentoring and developing team members.Key ResponsibilitiesReview and validate mapping sources using assigned customer data files.Proactively seek and arrange training opportunities to enhance your skills and knowledge.

Clover Health is revolutionizing healthcare by enhancing patient outcomes through our cutting-edge primary care tool, Counterpart Assistant. By equipping Primary Care Physicians (PCPs) with the resources they need, we facilitate improved patient care at reduced costs through early diagnosis and comprehensive management of chronic conditions. We are currently on the lookout for a Provider Success Manager to cultivate strong relationships with healthcare providers and spearhead the adoption, growth, and success of the Counterpart Assistant (CA). This individual will manage a portfolio of provider partnerships, ensuring that practices effectively implement and make the most of our platform to excel in value-based care. This role is user-focused and results-oriented, serving as an external product subject matter expert (SME) who champions customer success. You will utilize your expertise in Medicare and Primary Care operations, coupled with strong relationship management skills and a data-driven mindset, to enhance our market presence and the value we provide to our partners. Candidates must reside in Dallas-Fort Worth and be willing to travel to practices up to five days a week. As a Provider Success Manager, your responsibilities will include: Manage Provider Relationships: Act as the primary contact for provider primary care partners, fostering trusted, consultative relationships to boost CA adoption. Support Provider Recruitment: Collaborate with the CA go-to-market (GTM) team to execute best practices for provider onboarding and training, focusing on enhancing in-office workflows and engaging clinical and non-clinical staff for effective platform adoption. Enhance Provider Success and Retention: Develop and implement a structured engagement strategy to ensure providers maximize platform utilization, achieve measurable success in value-based care, and maintain long-term partnerships. Lead Data-Driven Decisions: Assess provider performance metrics, proactively identifying trends, opportunities, and risks with partner practices. Initiate interventions to improve provider outcomes and increase platform utilization. Promote Best Practices: Implement Counterpart Assistant best practices across various types of PCP practices. Cross-Functional Collaboration: Work with internal teams, including sales, product, and operations, to refine Clover Health’s offerings based on provider feedback.

Ignite your career with innovation and exciting opportunities! Lendbuzz is seeking a motivated Bilingual Dealership Success Associate to join our expanding inside sales team in Dallas, TX. In this dynamic role, you will play a pivotal part in broadening our market presence and establishing strong partnerships with dealerships, while collaborating with Account Managers throughout the region.As a core member of our team based in our Dallas, TX office, you will lead initiatives focused on education, prospecting, and dealer support. Your contributions will significantly enhance our brand visibility and promote success within our diverse dealership community. Proficiency in both English and another language (Spanish or Portuguese) is essential for effectively engaging with our multicultural customer base. Bring your passion for automotive finance, your ambition to excel, and your dedication to achieving outstanding results.

Join our dedicated Customer Success team at Descope, where we prioritize the satisfaction and success of our clients as they seamlessly integrate our cutting-edge authentication services. This technical team is pivotal in building enduring customer relationships and guiding clients from onboarding through to successful implementation and scaling of Descope solutions in their production environments. Key Responsibilities Empower customers to master Descope's authentication features by providing hands-on support, sharing best practices, and delivering expert guidance throughout their journey. By thoroughly understanding customer use cases, the team offers tailored advice, facilitates successful integrations, and champions customer needs within the organization.Collaborate with our Developer Relations team to curate and maintain essential resources such as knowledge base articles, documentation, and sample code to meet our customers' technical requirements. While focused on direct customer engagement, the team contributes to resources that foster efficient self-service and expedite the adoption of Descope's solutions.Engage in Internal Collaboration: Work closely with product managers, engineers, and cross-functional teams to ensure customer feedback drives continuous product enhancements and improves the overall customer experience. Assist in identifying feature requests and advocate for customer interests within the company.Act as a Customer Success Advocate: Build strong partnerships with customers to understand their objectives, challenges, and technical needs. Provide insightful direction and support to ensure successful integration and implementation of Descope's services.Oversee the Implementation Process: Guide customers and prospects (POCs) through the complete implementation process, assisting in planning, designing, and deploying Descope into their applications. Address and resolve integration challenges to ensure a smooth experience.Champion the Customer Voice: Collect and relay customer feedback to internal teams, including product management and engineering, to prioritize features and improvements that align with customer needs.Deliver Training and Enablement Support: Design and conduct training sessions that empower customers and their teams to excel in utilizing Descope's features. Serve as the primary technical expert for troubleshooting, advanced use cases, and ongoing technical enablement throughout the customer journey.Collaborate Across Teams: Work in harmony with product management, engineering, and marketing to deliver a cohesive customer experience. Prepare resources and guidance to support new feature launches and updates.Foster Long-term Relationships: Become a trusted advisor to our customers throughout their post-sales journey, ensuring they achieve their desired outcomes.

As a Customer Success Manager at Spare, you will play a pivotal role in ensuring our clients achieve maximum value from our innovative solutions. You will be responsible for building strong relationships with customers, understanding their needs, and guiding them through our offerings. Your expertise in customer engagement will help in driving product adoption and delivering outstanding service quality.This role requires a proactive individual who can navigate complex customer environments and foster long-term partnerships. You will collaborate closely with cross-functional teams to align customer objectives with company goals.

Amplitude seeks a Partner Sales Manager based in Dallas, TX. This position centers on building and maintaining strong relationships with key partners, helping to expand Amplitude’s partner network and advance shared business objectives. Responsibilities Develop and manage partnerships that support growth for both Amplitude and its partners. Identify and pursue new opportunities to broaden Amplitude’s reach through partner channels. Work closely with partners to improve joint offerings and support successful outcomes. Use sales expertise and strategic thinking to meet shared goals. Role Focus This role emphasizes collaboration with partners and strategic management of relationships to help achieve business growth for all parties involved.

Join Waabi as an HR Business Partner where you will play a pivotal role in shaping our workplace culture and enhancing employee engagement. You will collaborate with leadership to align HR strategies with business objectives, ensuring our team is thriving and growing.Your expertise will contribute to the development of policies, performance management, and talent acquisition initiatives. If you are passionate about fostering a positive work environment and driving organizational success, we want to hear from you!

About JustParkJustPark stands as the leading platform providing innovative B2B solutions for venues and B2C services for drivers, streamlining the parking experience for all. Our comprehensive platform enables drivers to effortlessly find, book, and pay for parking, while empowering our partners to deliver outstanding parking services.We believe that parking should be a hassle-free experience from start to finish. This vision has led to the merger of two industry pioneers—ParkHub and JustPark—to create a seamless solution for both businesses and consumers.ParkHub has transformed event parking in the U.S., enhancing venue operations for a more enjoyable experience. JustPark has redefined parking in the UK, simplifying the search for parking spots into a quick and easy task.Now, as a unified entity, we are leveraging our combined expertise to provide a holistic, frictionless parking solution.Position OverviewWe are looking for a dynamic Account Manager who excels in fostering customer success for our B2B SaaS clients. If you possess exceptional interpersonal skills, a technical background, and a proactive approach, we would love to connect with you. Your self-motivation and product knowledge will be essential in anticipating customer needs, preemptively addressing potential challenges, and ensuring a positive experience throughout the customer journey.Your primary focus will be on customer retention and growth, nurturing long-term relationships with clients. In this role, you will oversee client accounts, manage contract lifecycle and renewals, and identify opportunities for upselling and cross-selling our diverse offerings.Why Work For Us?As an Account Manager at JustPark, you will play a crucial role in transforming the parking technology landscape. You will thrive in a tech-forward environment, applying your market insights to drive client success. Your ability to foresee needs, cultivate relationships, and enhance customer perceptions is invaluable to our mission. Beyond retention, your contributions will be instrumental in promoting growth and establishing enduring partnerships. Join us in delivering cutting-edge parking solutions and be an integral part of a dynamic team dedicated to shaping the future of parking technology. Your efforts will have a lasting impact on client satisfaction at JustPark.

About JustParkJustPark stands as the leading partner delivering innovative B2B solutions for destinations alongside top-tier B2C services for drivers. We are committed to making the parking experience simple and hassle-free. Whether for venues, local governments, or private driveways, our platform empowers drivers to effortlessly find, book, and pay for parking while equipping our partners with the tools to provide outstanding parking experiences.Our vision has always been to enhance the parking experience from start to finish. This vision has come to fruition through the collaboration of two pioneering companies—ParkHub and JustPark. ParkHub has transformed event parking across the United States, enhancing venue operations for a seamless experience, while JustPark has redefined the parking landscape in the UK, turning the spot search into a straightforward task.Together as a unified entity, we are leveraging our combined expertise to deliver an all-encompassing, frictionless parking solution that serves both businesses and consumers effectively.About the RoleThe Integration Success Manager will oversee the entire lifecycle of our integration partner relationships. This includes onboarding new partners to our platform, deploying integrations across our parking operator clientele, and acting as the main escalation point for any issues that arise.This position is cross-functional, offering significant ownership and sits at the intersection of partnerships, client success, and product engineering. You will be the driving force behind ensuring integrations perform effectively in real-world scenarios, not solely on paper.What You’ll DoIntegration Partner Onboarding & EnablementLead the technical onboarding process for new integration partners (such as parking hardware vendors and ticketing platforms).Collaborate with engineering to define and document integration specifications, data flows, and credential/provisioning requirements.Create onboarding playbooks and maintain partner-facing documentation to ensure future deployments are both repeatable and scalable.Partner Relationship ManagementAct as the primary contact for a portfolio of integration partners.Conduct regular business reviews, monitor integration health metrics, and relay partner feedback to internal product and engineering teams.Manage partner expectations regarding roadmap timelines, API changes, and deprecations.Identify and pursue opportunities to expand partnerships through new products and enhancements to existing integrations.Client-Side Integration DeploymentOversee the provisioning and configuration of partner integrations for end clients (for example, setting up a TIBA parking system for Acrisure Stadium as part of a broader onboarding initiative).Coordinate with internal teams (client success, onboarding, support, engineering) and partners to ensure deployments are executed smoothly and punctually.Ensure a seamless transition from deployment to steady-state operations, guaranteeing that the client's needs are met effectively.

Join Armistech Security as a Technical Customer Success Manager, where you'll be pivotal in ensuring our clients achieve their desired outcomes using our advanced security solutions. This role combines technical expertise with exceptional customer service, enabling you to foster strong relationships with our clients and drive their success.As a Technical Customer Success Manager, you'll engage with clients post-implementation, providing guidance, troubleshooting, and strategic insights to maximize the value of our products. Your proactive approach will help identify opportunities for upselling and cross-selling, ensuring our clients are satisfied and well-supported.