About the job
Merge stands at the forefront of innovation, providing cutting-edge agentic tools and seamless customer integrations tailored for frontier LLMs, Fortune 500 entities, and B2B SaaS firms. Our platform features two pivotal products: Merge Unified, which allows businesses to effortlessly incorporate hundreds of integrations through a single API, and Merge Agent Handler, which equips AI agents with secure access to a plethora of third-party tools. The enterprise-grade architecture of Merge manages the entire integration lifecycle—from authentication and security to monitoring and maintenance. Thousands of organizations rely on Merge to expedite product development, eliminate sales bottlenecks, reduce customer churn, and conserve engineering resources, enabling them to concentrate on their core offerings.
We are seeking a dynamic Partner Operations Manager to join our team...
- As part of our integration ecosystem, which encompasses over 300 third-party platforms, you will oversee the operational coordination necessary to maintain these partnerships. In this role, you will serve as the operational backbone of our partnerships division, ensuring seamless processes that facilitate growth from 300 to over 500 integrations without added complexity. This position offers high autonomy, allowing you to establish the infrastructure needed to transform a rapidly expanding partner network into a scalable and repeatable operation. Initially, you will be embedded within the Partnerships team, with opportunities to expand into Product Operations as we enhance our operational cadence, visibility, and cross-functional execution.
- Managing the operational framework that sustains over 300 integration partnerships, including credential management, sandbox maintenance, and partner access.
- Developing and sustaining the systems and automations that empower the partnerships team to scale efficiently without corresponding increases in headcount. If a task is manual and recurring, your goal is to streamline or eliminate it.
- Acting as the central coordination point among Merge's engineering, support, customer success, and partner teams, ensuring that escalations are managed, tracked, and resolved promptly (with clear ownership, timelines, and follow-up).
- Leading complex partnership workflows from start to finish, encompassing contract and NDA cycles through technical onboarding to live production status.
- Directing partner API migration initiatives by overseeing timelines, dependencies, and communication between Merge engineering and external partner teams.
About Merge
Merge is an innovative technology company leading the way in providing integration solutions for businesses. Our products are designed to enhance operational efficiency and drive growth for our clients.

