Partner Enablement Manager

Empowering the Future with AvePoint AvePoint stands as a global frontrunner in data management and governance, serving over 21,000 clients worldwide. Our mission is to enhance digital workplaces across platforms like Microsoft, Google, and Salesforce, among others. With an extensive global channel partner program that includes over 3,500 managed service providers and value-added resellers, our innovative solutions are available in more than 100 cloud marketplaces. To discover more, please visit www.avepoint.com. At AvePoint, we prioritize the growth and development of our team members. Our dynamic culture, characterized by agility, passion, and collaboration, empowers you to shape your career, make a meaningful impact, and take charge of your future. Join us and unlock your potential! Your Role: As a Partner Technical Success Manager, you will engage with enterprise customers to identify and qualify sales leads, present our award-winning software solutions, and oversee the complete sales cycle. If you possess a proven track record in enterprise sales, we want to hear from you! Reporting to the VP of Sales – Asia, your key responsibilities will include: Conducting market research to identify competition and opportunities. Formulating a comprehensive enterprise sales strategy for your designated territory. Creating and executing collaborative partner business plans aimed at surpassing growth and margin targets. Identifying business use cases and presenting tailored solutions to foster enterprise opportunities. Negotiating and finalizing enterprise agreements, while nurturing long-term, high-value client relationships. Leading the managed pilot process alongside technical teams and showcasing results to clients. Collaborating with dedicated pre-sales engineers and cross-functional teams to secure business opportunities. Working effectively with teams across various regions and offices. Is This the Right Opportunity for You? We seek individuals who value agility, passion, and teamwork; those who bring innovative ideas and are eager to learn, grow, and advance in their careers. Bring your skills and build upon what you know with us!

Partner Success Specialist - APAC RegionJoin our Development Acceleration Program (DAP) team, where you will play an essential role in nurturing relationships with a diverse array of partner companies, exceeding 1000 in total. These partners utilize our extensive suite of development tools, including SDKs and APIs, to seamlessly integrate with Genetec’s cutting-edge products. Our international team operates from multiple locations, including Montreal, Paris, and our recently established office in Singapore. As we continue to expand the DAP program, we are looking for a dedicated Partner Success Specialist (PSS) to enhance our collaboration with esteemed technology partners.What Your Day Looks Like:As a Partner Success Specialist, you will manage relationships with development partners, leading pre-sales discussions and coordinating third-party application integration activities. You will facilitate SDK training sessions and provide vital development tools (SDKs and APIs) along with product references to our valued clients. Your responsibilities will include:Maintaining continuous engagement with numerous partner accounts for seamless interactions.Acting as a principal point of contact and ensuring effective communication with various internal teams at Genetec.Contributing to the evolution of a highly successful corporate program that resonates within the market.This role allows you to leverage your exceptional interpersonal skills while deepening your knowledge in the dynamic field of physical security. Your efforts will connect our offices in Montreal, Paris, and Singapore, requiring effective coordination and communication with colleagues and clients around the world.Key Responsibilities:Coordinate and engage in pre-sales sessions with potential partners.Manage Genetec’s Software Development Kit (SDK) applications from prospective partners.Oversee the delivery of SDK tools, samples, and documentation to support development requirements.Gather comprehensive details on the scope of planned integrations and facilitate approvals through collaboration with relevant Product/Commercial teams.Track partner data and integration status within Genetec systems, such as CRM, Sharepoint, and the Add-on Portal.Provide timely responses or direct inquiries to the appropriate teams, whether from external or internal sources.

Join Elastic as a Partner Manager in Singapore, where you will play a pivotal role in driving our partner ecosystem. You will collaborate with strategic partners to enhance our business growth and expand our market presence. Your ability to build and maintain relationships will be essential in creating value for both Elastic and our partners.

Partner Sales ManagerAs the Partner Sales Manager at Sumo Logic, you will play a pivotal role in driving partner development initiatives with our key partners, including distributors, AWS, systems integrators, consulting organizations, and value-added resellers. Your strategic mindset will be essential in generating revenue through collaborative sales efforts and addressing complex challenges. You will oversee the success of our partnerships by implementing enablement strategies, go-to-market initiatives, and pursuing sales opportunities. Collaborating with sales, marketing, and product management teams, you will serve as the primary liaison for our technical alliance partners.Your responsibilities include managing and expanding our partner-driven revenue goals within a designated geographic area.

Become a part of our ambitious team as we continue to expand our global footprint. The database market is set to experience remarkable growth in the coming years, and TiDB is at the forefront as a significant innovator in this space with its Database and Database as a Service (DBaaS) solutions. TiDB is an open-source, cloud-native, distributed SQL database designed for elastic scalability and real-time analytics. Our solutions have been successfully adopted by leading organizations across various sectors including finance, logistics, gaming, e-commerce, and SaaS, ensuring mission-critical applications run smoothly. Our vibrant open-source community, with over 39,500 stars on GitHub, combined with our innovative products and inclusive work culture, attracts passionate professionals eager to drive progress. Explore TiDB career opportunities and join us in leading the charge of innovation and growth.ResponsibilitiesAct as the trusted advisor and primary technical contact for assigned customers.Establish and nurture strong relationships with key stakeholders, thoroughly understanding their technical ecosystems, business goals, and challenges.Offer expert technical guidance, best practices, and tailored solution recommendations to enhance the value derived from TiDB products and services.Work in collaboration with sales, service, and architecture teams to foster customer success, satisfaction, and growth. Identify opportunities for optimization, cost reduction, and performance improvements within customer environments.Proactively manage and resolve technical challenges, serving as the escalation point for critical issues, and coordinating with internal teams for prompt resolution.Facilitate training sessions, workshops, and presentations for customers and internal teams to improve understanding and adoption of TiDB products.Stay informed on the latest TiDB product developments, roadmaps, features, and industry trends.QualificationsBachelor's degree in Computer Science, Engineering, or a related discipline.Demonstrated experience in technical account management, customer success, or consulting roles.Thorough understanding of database technologies and distributed systems.Exceptional communication, collaboration, and problem-solving abilities.Proven capability to manage complex technical projects and effectively prioritize competing demands.Relevant certifications such as Project Management Professional (PMP) or PingCAP Certified TiDB Professional (PCTP) are advantageous.

Join Us in Transforming Global Connections!At Kong, we believe in empowering our customers to build better connections around the world. If you’re intrigued by this role but don’t meet every single requirement, we encourage you to apply! We value strength in key areas and a willingness to learn.Your Responsibilities:• Facilitate onboarding for new clients by assessing their needs, establishing key timelines, and identifying potential obstacles.• Act as the voice of the customer, understanding and documenting their use cases, architecture, and future plans.• Champion the use of Kong products through engaging demonstrations and interactive technical workshops.• Collaborate with clients to uncover new use cases and enhance their utilization of the Kong API platform.• Create a roadmap to ROI with a Joint Success Plan, highlighting the business value derived from our solutions.• Cultivate strong, trusting relationships with customers to become their trusted technical advisor.• Participate in customer renewals and expansion efforts.• Manage customer escalations effectively, representing the product and service teams.• Utilize Kong’s customer maturity model to manage client accounts proactively.• Conduct regular reviews of Kong implementations and share industry best practices.

About UsAt EnterpriseDB, we offer a cutting-edge data and AI platform that empowers organizations to fully leverage the capabilities of Postgres for transactional, analytical, and AI workloads across any cloud environment. We enable enterprises to mitigate risks, optimize costs, and achieve scalable operations in a data-driven world. With over 1,500 global customers, we are the foremost contributor to the dynamic PostgreSQL community, supporting a diverse range of sectors including government, finance, media, and IT. Our innovative solutions allow customers to modernize outdated systems and eliminate data silos while harnessing the power of enterprise-grade open-source technologies. We ensure up to 99.999% availability with critical features such as security, compliance, and observability. For more information, visit www.enterprisedb.com.The Senior Customer Success Manager (CSM) is dedicated to deeply understanding our customers and partners, ensuring their success through exceptional service. The CSM will operate independently and collaboratively across departments to identify opportunities for growth, renewal, and overall customer satisfaction within their portfolio. The primary objective of this role is to cultivate a successful and loyal customer base committed to EDB through trusted advisor relationships. This individual will take ownership of their account portfolio with a strong emphasis on customer retention, providing technical product guidance, delivering strategic business value and insights, driving product adoption and trust, and uncovering opportunities to enhance value across our customers’ operations. This position demands remarkable tenacity, analytical skills, strategic thinking, service orientation, leadership, and a genuine passion for customer satisfaction and success.The ideal CSM will have knowledge, expertise, and experience in various areas, including:Technology Account ManagementBuilding deep customer relationshipsDriving customer engagement and retentionTechnical support and guidance

Role Overview Statista, Inc. is hiring a Client Success Manager for Korea, based in Singapore. This role focuses on supporting Korean clients and helping them get the most from Statista’s data and insights. The position centers on building strong relationships, understanding client needs, and delivering effective solutions. What You Will Do Work closely with clients in Korea to understand their goals and challenges Offer tailored recommendations and solutions using Statista’s data products Maintain ongoing communication to ensure client satisfaction Help clients realize the full value of Statista’s insights and services Build and nurture long-term client partnerships

As an Enterprise Customer Success Manager at Datadog, you will take the lead in nurturing robust relationships with our most significant and strategic clients, driving the adoption of new products while ensuring a positive customer experience. Your role will involve advocating for customer needs within the organization and proactively seeking growth opportunities. Utilizing a structured methodology, you will identify each customer's unique requirements and effectively communicate the value of Datadog's offerings.At Datadog, we cherish our company culture, which fosters relationships, collaboration, and creativity. We operate in a hybrid work environment, providing our Datadogs the flexibility to achieve a harmonious work-life balance that suits them best.

Join Delivery Hero as a Manager of Partner Growth in Singapore, where you will play a pivotal role in driving the expansion of our partnerships. You will be responsible for identifying new business opportunities, nurturing existing relationships, and implementing strategic initiatives that contribute to our growth objectives.Your analytical skills and innovative mindset will be crucial in analyzing market trends and ensuring our partners thrive in a competitive landscape. Collaborate with cross-functional teams to deliver exceptional results and enhance our service offerings.

Senior Customer Success Manager About Us: BlackSky is a pioneering real-time intelligence firm that operates the world’s most sophisticated space-based intelligence platform. We provide our clients with satellite imagery, automated analytics, and high-frequency monitoring of strategic locations, economic assets, and global events. Trusted by leading military and intelligence organizations, as well as commercial enterprises, BlackSky equips decision-makers with the foresight necessary to address critical issues impacting national security and economic stability. Our data empowers governments and businesses to observe, comprehend, and anticipate change in real-time, granting a significant strategic advantage for timely action. Our diverse global team leverages cutting-edge technology to create meaningful impacts worldwide, with a strong commitment to a people-first, customer-centric, and enjoyable work culture. BlackSky is on the lookout for a dynamic and skilled Senior Customer Success Manager to enhance the customer journey, from onboarding to ongoing management (billing, notifications, etc.). As we expand our international portfolio, we need a collaborative team player ready to cover working hours in the Middle East and/or Europe. The ideal candidate will possess the ability to engage effortlessly with both internal and external stakeholders across various organizational levels and cultural backgrounds. You should be customer-focused, enthusiastic, reliable, and detail-oriented. **Availability Requirement:** Must be available to work from 0100-1200 UTC on Saturdays, and from 2200-1200 UTC on Sundays as part of a 40-hour work week (remaining schedule may be negotiable). This position reports to the Director of Customer Success and is a remote role based in Singapore. Please note that relocation assistance is not provided.

Role Overview KnowBe4 is hiring a Partner Account Manager based in Singapore. This role centers on building and maintaining strong relationships with partners, ensuring they receive the support and service needed to succeed with KnowBe4 products. What You Will Do Develop and execute strategic plans to drive partner engagement and growth Work closely with internal teams to support partners and meet shared business goals Focus on partner satisfaction, helping partners maximize their success with KnowBe4 solutions Location This position is based in Singapore.

We are seeking an enthusiastic Manager of Enterprise Customer Success to lead, recruit, onboard, and mentor a dynamic team of Enterprise Customer Success Managers. This team is dedicated to fostering customer adoption through effective onboarding and educational initiatives while championing customer needs within our organization. This is an exceptional opportunity to become part of a leading company in the technology sector and make a significant impact.What You'll Achieve:Oversee the recruitment, onboarding, and training of a high-performing team of Enterprise Customer Success Managers dedicated to enhancing customer adoption.Guide your team in developing executive relationships with key accounts among Fortune 1000 companies.Manage the customer lifecycle, including onboarding new clients, analyzing usage patterns to identify renewal risks, and uncovering opportunities for contract enhancements.Collaborate with cross-functional teams within Datadog, including Sales, Support, Enablement, Product, Finance, and Legal.Act as an escalation point for customers and internal teams, ensuring successful customer experiences and adoption.Strive to maintain customer satisfaction while efficiently troubleshooting and resolving issues.Your Profile:Minimum of 5 years of experience in Customer Success or Account Management in the SaaS industry.Proven ability to lead a high-performing team of Enterprise Customer Success Managers with at least 3 years of experience in people management and coaching.Strong knowledge of the B2B technology landscape or subscription-based software is preferred.Experience working with Fortune 1000 companies and global brands across various industries.Customer-centric with a focus on a customer-first approach in all interactions.At Datadog, we prioritize our office culture, valuing the relationships and creativity that collaboration fosters. Our hybrid working model promotes a balance between work and personal life.

WalkMe, a proud member of the SAP family, has transformed the digital landscape with its pioneering Digital Adoption Platform (DAP). Our innovative solutions empower business leaders to fully leverage technology, enhancing efficiency and visibility across their organizations. By utilizing WalkMe’s core features—guidance, engagement, insights, and automation—employees are equipped to thrive in today's complex digital environment, ultimately driving successful digital transformation.In collaboration with SAP, WalkMe is redefining the digital transformation journey, enabling businesses to unlock the full potential of SAP's powerful ERP solutions while enhancing user experience and productivity through WalkMe's intuitive platform.As the Asia Partner Business Manager at WalkMe, you will play a crucial role in expanding our partner ecosystem. You will manage a diverse portfolio of partners—including System Integrators (SIs), Value-Added Resellers (VARs), Solution Providers, and Digital Transformation Consultants—utilizing programmatic, data-driven, and scalable engagement models to accelerate growth.This position is pivotal in empowering partners to deliver value across WalkMe’s Digital Adoption Platform (DAP). You will ensure partners are well-trained, enabled, and aligned with our standards of excellence in delivery. Serving as a crucial link between partners and WalkMe’s internal teams, you will drive ecosystem impact at scale, enhancing partner-sourced and partner-influenced pipeline, improving partner readiness, and reinforcing WalkMe’s market presence.This entry-level position reports directly to the APAC Vice President of the WalkMe Alliances & Channels organization.

Join Modern Health as a Client Success ManagerModern Health is a pioneering mental health benefits platform designed for employers, offering a comprehensive global solution that provides employees with access to personalized mental health resources. Our platform supports various aspects of well-being, including emotional, professional, social, financial, and physical health, ensuring that individuals can manage their mental health effectively. Whether addressing stress or more serious conditions like depression, Modern Health is dedicated to guiding individuals toward the appropriate care at the right moment. We aim to empower all employees to be their best selves, meeting them at every step of their mental health journey.With backing from prominent investors such as Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures, we have successfully raised over $170 million in under two years, establishing Modern Health as the fastest female-founded company in the U.S. to achieve Unicorn status.When you join our team, you can expect a vibrant culture defined by:“It Takes a Village” culture: We prioritize high empathy and accountability, striving to unite top talent in our industry to achieve ambitious goals that make mental health a priority.Obsessed with Winning: Our team is driven, ambitious, and passionate about delivering excellence while continually innovating to meet our customers’ needs.Accountability: We function as a cohesive team, promoting transparent communication and continuous feedback to foster trust and growth.Empathy: Our supportive and diverse culture encourages collaboration, respect, and a willingness to support one another in achieving our lofty objectives.Bias Towards Action: In our fast-paced environment, we encourage initiative, decision-making, experimentation, and iteration.Modern Health operates remotely, embodying a hyper-growth mindset and has gained recognition for its excellence, winning multiple awards.

Join Datadog as a Senior Partner Manager - Channels and play a pivotal role in cultivating and managing strategic partnerships that drive customer adoption and revenue growth. We seek an accomplished sales professional with expertise in Channel & Alliances to identify, recruit, and nurture long-term partnerships with key players such as managed services providers, professional services partners, resellers, and cloud provider alliances. This is an exciting opportunity to contribute to the growth of a leading cloud software company.At Datadog, we cherish our office culture, which fosters collaboration and creativity. Our hybrid work environment allows Datadogs to maintain a balanced work-life harmony that suits them best.

About AirwallexAirwallex is a groundbreaking unified payments and financial platform designed for global businesses. We leverage our unique blend of proprietary infrastructure and innovative software to empower over 200,000 businesses around the world, including notable names like Brex, Rippling, Navan, Qantas, and SHEIN. Our fully integrated solutions encompass everything from business accounts and payments to spend management, treasury services, and embedded finance on a global scale.Founded in Melbourne, Airwallex boasts a team of over 2,000 talented and visionary professionals across 26 global offices. With a valuation of US$8 billion and backing from prestigious investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, we are at the forefront of building the future of global financial services. If you’re eager to embark on the most ambitious journey of your career, we invite you to join us.Attributes We ValueWe seek dynamic builders with a founder-like spirit who are driven by impact, rapid learning, and genuine ownership. You should possess strong expertise and critical thinking skills, fueled by a passion for our mission and operating principles. You thrive in fast-paced environments, demonstrating sound judgment, curiosity, and the capacity to make decisions based on fundamental principles while achieving a balance between speed and thoroughness.Your humble and collaborative nature will help transform innovative ideas into tangible products, ensuring you see projects through from start to finish. In this role, you will utilize AI to enhance efficiency and solve problems swiftly. You will face intricate, high-stakes challenges alongside exceptional colleagues, all while advancing your career as we shape the future of global banking. If this resonates with you, let’s create what’s next together.About the TeamThe Go-To-Market Partnership team at Airwallex is a synergistic group of dealmakers, partner managers, and experience builders dedicated to cultivating a vibrant ecosystem of partners and developers. Our mission is to expand Airwallex’s reach and elevate our offerings as the premier global financial platform.What You’ll DoAs the Manager of Global Partner Experience, you will play a pivotal role in steering and enhancing the overall performance of the Airwallex Partner Program. This entails the development and implementation of strategies and initiatives focused on accelerating the adoption and revenue growth of Airwallex solutions through our partners. The ideal candidate will be adept at devising creative solutions to elevate the capabilities and contributions of our partner network.

The Role: This pivotal customer-facing position is essential in ensuring that our clients derive maximum value from their investment in Tanium. As a Customer Success Manager, you will play a crucial role in maintaining our distinguished base of high-value, loyal customers who depend on Tanium for comprehensive endpoint management. The ideal candidate will adeptly manage a diverse portfolio of clients, leveraging both quantitative data and qualitative insights to determine optimal engagement strategies that yield the desired outcomes. Your Responsibilities: Drive successful business outcomes for clients, fostering world-class retention and expansion for Tanium through collaboration with a dedicated account team comprising Sales, Solution Engineers, Domain Architects, and more. Partner with senior team members to navigate the unique complexities and segmentation of your customer base, establishing the most effective path to full adoption and expansion of the Tanium platform. Utilize your insights to overcome challenges in implementing new technologies. Build and sustain strong relationships with customers to ensure alignment with their business objectives. Identify opportunities for deeper integration of Tanium into customer workflows to enhance their ROI and explore new solution areas. Manage activities and data to promote adoption and deliver value based on agreed-upon plans with clients, which may involve creating artifacts like Value Plans, tracking actions and risks, and updating internal systems such as Salesforce and Gainsight. Assist in conducting strategically-focused Executive Business Reviews in collaboration with Sales, Solution Engineers, and broader account team members. Contribute to the ongoing development of internal practices to enhance the maturity and effectiveness of our Customer Success function.

Since its inception, Fivetran has committed to simplifying and ensuring reliable access to data, much like electricity. With our innovative platform, customer data seamlessly integrates into their warehouses, organized and ready for analysis without the need for engineering or maintenance. We take pride in empowering organizations to harness our technology daily, transforming them into data-driven entities.About the RoleWe are seeking a dynamic Technology Partner Sales Manager to join our Global Alliances team. In this pivotal role, you will spearhead revenue growth, focusing on expanding our co-selling ecosystem with prominent technology partners such as Snowflake, Databricks, and major cloud providers (AWS, GCP, and Azure). You will serve as the crucial link between Fivetran’s internal sales teams and our partners’ field organizations, ensuring we collaborate to source, co-sell, and secure high-value deals.This is a full-time remote position based in Singapore.Technologies You’ll UseSalesforce (SFDC): For tracking opportunities, managing pipelines, and tagging partner activities.Crossbeam: For account mapping, enriching lists, and pinpointing joint targets with partners.Gong & Looker: To identify co-sell opportunities and analyze pipeline health.Sugar: To streamline day-to-day co-selling processes and enhance system efficiencies.Slack: For real-time communication and alignment with partner account executive teams.What You’ll DoImplement joint sales initiatives with technology partners to drive revenue and achieve incremental booking targets.Facilitate pipeline generation by identifying co-sell opportunities within Fivetran's open pipeline.