companyProsci logo

Part-time Training Support Representative

ProsciRemote — Canada
Remote Part-time CA$25/hr - CA$25/hr

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Entry Level

Qualifications

Key Responsibilities:Technical Support & TroubleshootingSet up and test virtual platforms (Zoom, Teams, LMS) prior to sessions. Monitor and manage breakout rooms, screen sharing, polls, and engagement tools during live programs. Troubleshoot participant connectivity and audio/video issues in real time. Coordinate with IT or vendors for escalated technical problems. Program OperationsConfirm attendance and ensure sessions remain on schedule. Share knowledge check links, track results, and report issues to the Executive Instructor. Manage end-of-day communications and distribute post-session content. Assist with uploading materials, permissions, and pre-session tech setup. Instructor SupportAct as the technical partner for the Executive Instructor during sessions. Handle logistical details to allow the instructor to focus on content delivery. Maintain composure and professionalism under pressure.

About the job

Prosci is seeking part-time, casual Training Support Representatives to help deliver live virtual training sessions. This remote position is open to candidates anywhere in Canada. Work is flexible and supplemental, with no set schedule, assignments are offered as needed, typically supporting 1-to-3-day training programs based on business demand.

Key Responsibilities

  • Assist with the smooth operation of virtual training programs, working behind the scenes to prevent or resolve technical issues.
  • Provide support during live sessions, sometimes on short notice.
  • Use strong technical skills, especially with Zoom, to manage logistics and troubleshoot problems as they arise.
  • Stay calm and dependable when unexpected challenges occur during live events.

Who Succeeds in This Role

  • Quick thinkers who enjoy solving real-time problems.
  • People comfortable with technology and virtual meeting platforms.
  • Those seeking flexible, supplemental work rather than a fixed part-time schedule.
  • Individuals who remain composed and reliable under pressure.

Additional Details

This role is ideal for those looking to supplement their income with flexible, as-needed assignments. Work is not guaranteed and is offered depending on business needs, with priority given to full-time team members.

About Prosci

Prosci is a leading organization in change management, dedicated to empowering individuals and organizations through a unique blend of training, advisory services, and innovative solutions. Our commitment to excellence and deep understanding of human behavior make us a trusted partner in navigating change.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.