About the job
Since its inception in 2015, Mejuri has transformed the perception of fine jewelry, positioning it as a modern choice for self-expression rather than a mere gift for special occasions. Founded by the talented third-generation jeweler Noura Sakkijha, Mejuri embodies the philosophy that fine jewelry should be accessible and guilt-free, encouraging individuals to celebrate themselves—through their unique style and daily lives.
With a strong online presence complemented by a growing network of over 58 stores globally, Mejuri is dedicated to ethical sourcing, sustainable practices, and philanthropic efforts that resonate with our core values and long-term vision.
The Role:
As a Retail Stylist at Mejuri, you will play a crucial role beyond typical sales responsibilities. You will provide an exceptional, personalized shopping experience that reflects our commitment to redefining luxury. Acting as a trusted advisor, you will connect our exquisite jewelry with meaningful moments for every customer, ensuring that each interaction exemplifies Mejuri's dedication to excellence.
Our Stylists cultivate a warm and inviting atmosphere where customers feel appreciated and empowered to make confident choices. With your expert knowledge of our products, an understanding of style, and a passion for storytelling, you will assist customers in finding pieces that resonate personally while also driving key performance indicators such as sales, conversion rates, and customer satisfaction.
At Mejuri, our Stylists are dynamic, adaptable, creative, and motivated. Join us in reshaping the luxury jewelry experience—one customer, one team member, and one extraordinary experience at a time.
Customer Engagement:
- STACK: Lead by example, ensuring the quality of the in-store customer experience by training and upholding Mejuri’s Steps of Selling.
- Services: Promote our service offerings including piercing, engraving, and more to ensure a positive customer experience.
- KPIs: OPH, SPH, NPS (85% and above)
Operational Support:
- Order Fulfillment: Assist with back-of-house operations as needed to support in-store sales, phone sales, or BOPIS, ensuring efficiency.

