About the job
ABOUT JACKPOT
At Jackpot, we are committed to establishing the most trustworthy online lottery and gaming platform. From our inception, we have prioritized providing a seamless and user-friendly experience, enabling players around the world to engage with their favorite games in a secure, exciting, and stimulating environment.
We have cultivated a workplace culture grounded in our core values of Decisiveness, Grit, and Lifelong Learning. These principles define our work environment and direct our collaborative efforts as we innovate and support each other in scaling our platform to make a significant impact in the gaming industry.
THE ROLE
Our Operations team is essential to our success at Jackpot. We are looking for a dedicated and enthusiastic Part-Time Operations Associate to assist with our lottery ticket operations. Reporting directly to the Operations Manager, this role is based on-site in Brooklyn, NY. If you are eager to advance your career in operations, excited about contributing to a start-up, and ready to play a vital role in a burgeoning business, this opportunity is perfect for you!
Schedule: Flexible hours based on business needs.
WHAT YOU'LL DO
- Efficiently and accurately process customer orders to ensure a smooth and organized experience.
- Implement opening and closing procedures for your designated work area.
- Maintain all equipment at the location to ensure it is in optimal working condition.
- Troubleshoot basic technical issues as they arise.
- Promptly communicate any issues, concerns, or feedback to the on-duty supervisor.
- Adhere to established operating procedures to maintain quality and consistency.
- If applicable, assist the retail store with transaction processing, inventory oversight, organization, and cleanliness.
- Contribute to special projects as required.
WHAT WE’RE LOOKING FOR
- A minimum of a high school diploma or equivalent.
- Must be at least 18 years of age.
- Willingness to work flexible hours, which may include extended shifts during the day or night, as well as occasional weekends or holidays.
- A passion for learning new processes and technologies.
- Experience in fast-paced environments.
- A self-starter mentality with keen attention to detail, capable of prioritizing and executing tasks independently.
- Physical stamina and the ability to stand for extended periods.

