About the job
About Us:
At Industrious, we pride ourselves on being the leading provider of premium workplace-as-a-service solutions, hosting the most esteemed workplaces in the industry. Our mission is centered around crafting exceptional experiences for teams of all sizes and backgrounds. We believe that the essence of a fulfilling workday comes from the synergy of great teams and the innovative solutions they create together. We seek individuals who are not only eager to think creatively but also flourish in a genuinely collaborative environment. As colleagues, we champion fresh perspectives and celebrate every achievement. We are dedicated to making a significant impact on our members' workplace experiences.
We believe that great days begin when everyone can express their true selves at work. Our diverse backgrounds, ideas, and perspectives are fundamental to our ability to offer outstanding workplace experiences, both for our members and amongst ourselves. Industrious is committed to fostering an inclusive and respectful atmosphere that values your unique individuality. We recognize and celebrate our team members as unique contributors who can achieve remarkable things when we unite as one cohesive team.
We are proud recipients of accolades including being named one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and being listed among Forbes’ Best Startup Employers.
To explore more, please visit www.industriousoffice.com/careers.
About the Position:
This is an on-site hospitality role, and candidates must reside within a convenient commuting distance to New York City. To support our team, we offer an attractive compensation package that includes valuable commuter benefits!
As a Member Experience Associate with Industrious, you will be the cornerstone of our member experience, dedicated to ensuring that every individual who steps into our office has a fantastic day. While your daily activities may vary, here’s what you can expect:
You will be the welcoming face of our office, preparing the environment each day by brewing coffee, arranging breakfast, and ensuring shared amenities are stocked.
You will proactively manage inventory and oversee the ordering of supplies for your location.
You will create memorable events and pay attention to detail, knowing that the magic lies in the small touches.
You will facilitate a seamless onboarding process for new members by entering their details into multiple systems.
You will provide assistance for any IT or Wi-Fi issues that may arise, ensuring a smooth experience for our members.

