About the job
This position is based at 4651 South Blvd, Charlotte, NC 28217
About PLS:
At PLS, we believe in putting people first. Founded in 1997, we are a prominent retail provider of financial services with over 200 locations across 12 states. Our mission is to deliver accessible and affordable financial solutions that meet the everyday needs of our customers. We pride ourselves on our exceptional team members who deliver outstanding service, making PLS a trusted partner for our customers' financial journeys.
Position Overview:
The Overnight Customer Service Specialist plays a crucial role as the primary contact for our customers, embodying the PLS brand. This role is essential in ensuring customer satisfaction and educating clients about our products and services. The specialist is responsible for upholding our company's quality standards and adhering to all operational policies and procedures.

