About Us:At Notion, we empower individuals and teams to create beautiful tools for their life's work. In a landscape filled with countless applications, Notion serves as a central hub where productivity thrives—integrating documentation, notes, projects, calendars, and emails, all enhanced by AI for smarter automation and insights. Our platform is trusted by millions, including industry leaders like Toyota, Figma, and OpenAI, who appreciate our flexibility and efficiency in saving them time and resources.We believe that in-person collaboration is crucial to our vibrant culture. Therefore, all team members are expected to work from our San Francisco office on Mondays, Tuesdays, and Thursdays—our designated Anchor Days. Certain teams or roles may require additional in-office presence.About the Role:As the Director of Customer Support for the Americas region, you will architect and lead the strategy for a dynamic team of technical and general support agents across two operational hubs. As a key leader in customer experience (CX) within the region, you will define the vision, establish the operational framework, and drive implementation in collaboration with Global CX, AMER Customer Success and Sales leaders, and Regional General Managers. You will take charge of the regional support strategy from inception to execution, ensuring alignment with our global standards while adapting to the specific needs of our AMER clientele.You will work closely with the Heads of Support for APAC and EMEA to maintain a unified global operational rhythm. Your leadership will be instrumental in nurturing and enhancing the customer experience within AMER, overseeing cross-functional initiatives that improve both agent and customer satisfaction. The ideal candidate will possess significant experience in data-driven leadership, break into and expand AMER markets, and develop managers and senior individual contributors into a high-performing, values-centric organization.Travel across North America may be required.Your Key Achievements:Craft and own the long-term vision, strategy, and roadmap for Support in AMER, establishing the organizational structure and leadership needed to achieve it.Lead and cultivate a distributed support organization, ensuring accountability, effective communication, and strong engagement across various locations.Oversee and optimize technical and non-technical resources in AMER, achieving consistent performance against SLAs and KPIs across all support teams.Establish, monitor, and continuously refine quarterly and annual performance targets; collaborate with sales, success, product, and engineering teams to drive sustained improvements.

About the Role Vitalize is hiring a Head of Customer Support to oversee the support team and drive improvements in customer service operations. This role is based at our San Francisco headquarters. What You Will Do Lead and mentor the customer support team, setting clear goals and expectations Design and implement strategies to improve customer satisfaction Refine support processes for greater efficiency Promote a culture focused on learning and continuous improvement Work closely with product and engineering teams to resolve customer issues quickly What We’re Looking For Proven experience managing customer support teams Strong communication and organizational skills Comfort collaborating across departments Ability to drive process improvements and motivate teams

Unable to find your ideal role today? A new opportunity may present itself tomorrow!Keep reading to discover more about AppTweak, what we seek in future team members, and 'apply' if you believe you're a great match! We will reach out when a suitable job opening arises.About AppTweak:AppTweak is the leading App Store Marketing & Intelligence Platform trusted by mobile leaders across the globe. For over a decade, we have empowered apps and games to enhance their App Store visibility and boost downloads. Renowned companies such as Uber, Adobe, and Zynga rely on our unique metrics and actionable insights to make informed decisions and secure long-term success in the competitive mobile landscape.Fueled by data science and a human-centric approach, AppTweak has gained recognition for its innovative features and rapid expansion. We have been honored with the titles of 'ASO Tool of the Year' and 'App Data Platform of the Year' at the App Growth Awards and have been listed four times among the fastest-growing technology firms by Deloitte Belgium.Currently, our global team consists of over 130 professionals across 8 offices (Brussels, San Francisco, Bengaluru, Tokyo, Seoul, London, Ho Chi Minh, and Beijing), serving more than 2,000 clients worldwide. This year, we became an Apple Certified partner for Apple Ads, marking the beginning of an exciting growth phase, and we are eager to welcome ambitious individuals to our team!

Empower Every Identity, from AI to HumanAt Okta, we believe that identity is the gateway to unlocking AI’s potential. Our mission is to secure AI through a trusted, neutral infrastructure that allows organizations to confidently navigate this new era. We seek individuals who are passionate about solving intricate challenges with significant real-world implications. If you thrive in a fast-paced environment and take ownership of your work, we want to hear from you!We are currently on the lookout for a Senior Director of AMER Sales Strategy and Operations. This pivotal role will lay the groundwork for Okta's ambitious goal of doubling our revenue. Reporting directly to the Global VP of Field Strategy & Operations, you will collaborate closely with the SVP/GM of AMER and the AMER sales leadership team to craft and implement regional sales strategies, enhance operational efficiency, and facilitate seamless collaboration between global and local teams. Your focus will be on producing measurable outcomes by driving operational effectiveness, delivering data-driven insights, and ensuring the successful execution of sales initiatives across the AMER region.Key Responsibilities:Regional Sales Strategy & ExecutionWork intimately with AMER sales leadership to define and optimize the regional sales strategy, aligning with global objectives.Perform comprehensive analyses of the AMER market to unearth growth opportunities, trends, and competitive positioning that will shape our sales strategy.Oversee the annual planning process for AMER sales teams, including organizational structure, headcount planning, territories, and quotas.Sales Operations & Process EnhancementTake ownership of AMER Sales Cadences, ensuring cross-functional representation in QBRs, pipeline reviews, and large deal evaluations.Manage and refine daily sales operations in AMER, implementing efficient processes and systems across the region.Standardize and streamline sales processes for AMER while aligning with global sales methodologies and best practices.Data-Driven Insights & Reporting

About GigsAt Gigs, we are revolutionizing the operating system for mobile services by creating a platform that seamlessly integrates global connectivity for tech companies.Similar to how Stripe enables businesses to add payment buttons in seconds, Gigs empowers platforms to seamlessly incorporate connectivity, merging traditional telecom with cutting-edge technology. From fintechs launching mobile services to HR platforms offering work phone plans, we simplify provisioning and eliminate telecom complexities.Our dynamic team of approximately 100 professionals across the US and Europe is supported by nearly $100 million in funding from esteemed investors like Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, we unite early-stage engineers, product innovators, and business leaders from industry giants like Stripe, Airbnb, and Shopify. Together, we are addressing profound technical and regulatory challenges to deliver truly seamless connectivity.If you possess a curious spirit, creative mindset, and a desire to influence the future of telecom, we want to hear from you.The RoleAs the Head of Communications at Gigs, you will define our brand presence. Being the first in our category, we aim to cultivate a beloved brand. Collaborating with Gigs' leadership, marketing, HR, and product teams, you will develop and implement a communications strategy that enhances our reputation, attracts enterprise clients, and draws top talent.Gigs is at a pivotal moment with numerous stories to share. The ideal candidate will combine exceptional strategic storytelling capabilities with the ability to execute effectively, transforming our narratives into impactful headlines.This position is based in one of our US hubs (San Francisco or New York).

As the Head of Content at virio, you will spearhead our content strategy and development, overseeing the creation and execution of engaging content that resonates with our audience. You will lead a talented team of content creators, ensuring that all materials align with our brand's voice and objectives while driving engagement and growth.

We are seeking a passionate and visionary Head of Community to lead our community engagement efforts at Laurel. In this pivotal role, you will be responsible for fostering and nurturing relationships within our community, enhancing member engagement, and driving initiatives that resonate with our audience.Your strategic mindset will be crucial in developing innovative programs and events that further our mission while creating a welcoming environment where members feel valued and connected.

tl;dr: At Sphinx, we are revolutionizing compliance for banks and fintechs through the use of AI agents that function like human analysts. The narrative in this sector is underrepresented, presenting a unique opportunity for the right candidate. We are seeking a Head of Content to be the voice of Sphinx, crafting a comprehensive content strategy from the ground up across various formats and channels. If you have the ability to create engaging blog posts that resonate with banking executives, produce podcasts that capture attention, and approach outdoor advertising and newsletters with the same enthusiasm, we want to hear from you.BackgroundBefore funds can be transferred or accounts opened, compliance checks must be performed to ensure no illegal activities are involved. However, the current compliance process is flawed.Sphinx is at the forefront of this transformation, developing AI analysts capable of operating within browsers, APIs, and internal systems just like human counterparts, automating processes such as AML, KYC, KYB, and transaction monitoring from start to finish.Our technology empowers financial institutions to reduce manual labor by 90%, slash compliance costs by four times, and streamline onboarding processes. We have earned the trust of major players across the U.S., Canada, Europe, and Latin America.Our product is beloved by users. From inception, content creation has been driven by the founders, yielding successful results. Now, we need a talented individual to take our existing framework, expand it across all channels and formats, and develop a scalable content engine.Why Join Sphinx?Define Our Brand: You will have the freedom to build Sphinx’s voice, visual identity, and content strategy without any existing constraints or legacy guidelines.Compelling Narrative: We are transforming a $200 billion manual industry with effective AI solutions. Our clients experience a significant reduction in manual tasks. The story is there; we simply need a skilled storyteller.Diverse Content Formats: This role is not limited to writing blog posts. You will engage in various media including text, video, podcasts, newsletters, social media, physical campaigns, and any innovative formats you envision.Proven Success: We have never lost a deal to competitors; every RFP we've participated in has been won. Exceptional content will further enhance our already thriving business.Small Team, Large Impact: Our co-founders have previously sold an AI company, developing machine learning systems that scaled to millions of users and secured contracts with major banks. Our small, dynamic team in San Francisco is committed to making a difference.

As the Head of Startups at Attio, you will play a pivotal role in shaping our entrepreneurial initiatives and driving innovation. You will lead a dynamic team, fostering an environment of creativity and collaboration to help startups thrive. Your strategic vision and leadership will be key to enhancing our startup ecosystem, ensuring we provide valuable resources and support to emerging businesses.

Join firecrawl as the Head of Brand, where you will lead our branding strategy and initiatives to elevate our market presence. As a key member of our leadership team, you will craft and execute innovative branding campaigns that resonate with our audience and reflect our mission. You will work collaboratively with marketing, product, and design teams to develop a cohesive brand narrative that drives customer engagement and loyalty.

Join Parallel as the Head of Marketing, where you will lead our marketing strategy and execution to drive growth and brand awareness. You will collaborate with cross-functional teams, manage marketing initiatives, and develop innovative campaigns. Your leadership will shape the direction of the marketing department as we strive to enhance our market presence.

We are seeking an innovative and visionary Head of Engineering to lead our engineering team at highlightai. In this pivotal role, you will drive the technical strategy and oversee the development of cutting-edge AI solutions that empower our clients. Your leadership will be crucial in fostering a culture of collaboration, creativity, and excellence within the engineering department.

Role Overview usul is looking for a Head of People to guide the company’s culture and talent approach from our San Francisco office. This leader will oversee efforts to attract, grow, and keep talented employees, while building an inclusive and engaging workplace. The role connects human resources practices with broader business goals, helping usul stay strong in a competitive market.

Role Overview Mainstay is seeking a Head of Engineering based on the West Coast, with strong preference for candidates in the San Francisco Bay Area. This leader will oversee engineering operations, set technical direction, and ensure teams deliver reliable, high-quality products. What You Will Do Guide engineering strategy and execution across the organization Oversee daily engineering operations and project delivery Foster a collaborative, high-performing team environment Support and mentor engineers to help them grow and succeed Location Requirement This role requires residence on the West Coast. Candidates in the San Francisco Bay Area are highly preferred.

Prime Intellect develops an open superintelligence framework, supporting advanced agentic models and the infrastructure needed to create, train, and deploy them. The company’s mission is to unify global computational resources under a single control plane, integrating a full reinforcement learning (RL) post-training stack. The platform includes secure sandboxes, verifiable evaluations, environments, and an asynchronous RL trainer. Researchers, startups, and enterprises use Prime Intellect to run end-to-end RL at scale, adapting models for practical deployment. Prime Intellect has raised $20 million in funding, including a recent $15 million round. Investors include Founders Fund, Menlo Ventures, and individuals such as Andrej Karpathy, Tri Dao, Dylan Patel, Clem Delangue, and Emad Mostaque. Role overview The Head of Compute leads all aspects of GPU resource management at Prime Intellect from the San Francisco office. This function covers sourcing, economics, contracting, and the strategic direction for compute resources, critical for model training, serving, and sales. Compute is both the company’s core product and the main constraint in the open AI ecosystem. The role exists to keep Prime Intellect and the broader open ecosystem competitive in a landscape where every major lab contends for the same GPUs. What you will do Direct sourcing and procurement of GPU resources for model training and serving Manage compute economics and contracts, balancing long-term commitments with spot market activity Shape Prime Intellect’s strategic position in the global compute market Identify and prioritize key geographic compute hubs and hardware generations for broad access Collaborate with research and engineering teams to design the compute layer for the open model ecosystem Build and maintain commercial relationships with neocloud providers and industry partners Secure early access to new accelerator hardware and develop the operational framework for sustained compute advantage Decide what to train, where, and under which cost structures What success looks like Modeling unit economics for multi-year GPU commitments as the market evolves Turning research needs into actionable compute strategies Negotiating significant contracts for reserved resources Working with neocloud leaders and internal teams to advance open post-training Location This position is based in San Francisco.

Join Laurel as the Head of Talent Acquisition, where you will play a pivotal role in shaping our company’s workforce. We are seeking an innovative leader who can strategize and execute talent acquisition initiatives that align with our business goals. In this position, you will be responsible for developing a comprehensive recruitment strategy, guiding our team of recruiters, and fostering a culture of excellence in talent acquisition.

Why Join Mintlify?At Mintlify, we empower builders to achieve their visions.Vast Reach: Our documentation platform supports over 100 million developers annually, serving more than 18,000 companies, including industry giants like Anthropic, Microsoft, PayPal, Spotify, and Coinbase, among others.Tight-Knit Team, Significant Impact: With a team of under 50 and backed by $22 million in funding, every new hire plays a crucial role in shaping our future.Culture of Growth: We prioritize learning, resilience, and individuality, encouraging our team to thrive.We are looking to align our value growth with our headcount as we scale.Role OverviewWe seek a Head of Talent to establish a robust recruiting and HR foundation that will facilitate our next phase of growth. This position will be instrumental in developing the systems, processes, and culture necessary for rapid and sustainable team expansion.You will architect a scalable people infrastructure encompassing recruiting, HR operations, and the supportive systems, allowing our team to focus on ambitious goals. This role is both strategic and hands-on, driving hiring excellence, operational clarity, and fostering a high-performance culture that attracts and retains top talent.Team Collaboration: This role requires in-office presence five days a week.Key ResponsibilitiesLead and oversee all aspects of recruiting and HR operations, from developing talent pipelines to ensuring effective onboarding and retention.Manage the recruiting team and external agencies to ensure hiring pace aligns with business objectives.Design and enhance a total rewards framework, aligning compensation, benefits, and performance cycles with our growth strategy and talent philosophy.Streamline recruiting and HR operations to minimize the time hiring managers dedicate to these processes through scalability and automation.Collaborate with leadership to anticipate hiring needs and cultivate proactive, predictable talent pipelines.Shape and champion our culture, ensuring our values, accountability, and connection strengthen as we grow.

About Probably GeneticProbably Genetic is revolutionizing the healthcare landscape for patients battling severe and complex diseases. Our innovative data platform empowers drug developers and patient advocacy groups to create and implement effective treatments. Utilizing advanced technology, we identify undiagnosed patients online, assess their health conditions through machine learning and at-home testing, and facilitate compliant communication. Our mission is to ensure patients gain access to diagnoses, clinical trials, and treatments at the earliest opportunity.Our dedicated team of ambitious problem solvers is united by a shared mission that transcends individual goals. We prioritize doing right by patients, and our commitment to developing cutting-edge healthcare solutions is unwavering. With a roadmap filled with advancements in bioinformatics, AI, and drug development, we are eager to expand our all-star team to bring our vision to fruition.Having secured multiple rounds of funding from leading Silicon Valley investors, including Threshold, Khosla, and Y Combinator, we offer competitive salaries, comprehensive benefits, and significant early-stage equity opportunities.About the RoleWe are seeking a Head of Marketing to report directly to our CEO and lead the entire marketing division. This role encompasses performance marketing, brand development, integrated campaigns, and enhancing the patient experience. The ideal candidate is a hands-on leader proficient in metrics and experimentation, with a deep understanding of how brand narrative and trust drive sustainable growth in the healthcare sector.As a pivotal member of our leadership team, you will wield substantial influence and scope in shaping our marketing strategies.What You’ll DoGrowth & Performance MarketingDevelop and oversee the patient acquisition strategy across various channels, including paid search/social, SEO, partnerships, email, CRO, and AI tools.Implement rigorous experimentation programs, including A/B testing, cohort analyses, and funnel optimization.Create comprehensive performance dashboards linked to metrics such as CAC, LTV, conversion rates, payback periods, and retention rates.Continuously refine spending, channels, and messaging based on insightful data analysis.Brand & Integrated MarketingEstablish and uphold a distinctive brand that fosters trust among patients, caregivers, partners, and investors.Lead integrated campaigns that seamlessly connect performance channels with content, public relations, partnerships, and storytelling.

Join Probably Genetic as Our Head of EngineeringAt Probably Genetic, we are on a mission to transform the lives of patients affected by severe and complex diseases. Our innovative data platform empowers drug developers and patient advocacy groups to create and deliver groundbreaking treatments. Utilizing advanced machine learning and at-home testing, our technology identifies undiagnosed patients online, assesses their disease states, and facilitates compliant communication with them. Our ultimate goal is to ensure patients have early access to diagnoses, clinical trials, and effective treatments.We pride ourselves on being a collaborative and driven team of problem solvers, dedicated to a cause that transcends individual interests. Our commitment to ethical practices allows us to develop cutting-edge healthcare solutions, with a roadmap brimming with innovations in bioinformatics, artificial intelligence, and drug development. We have assembled a lean and talented team to realize our vision, and we invite you to contribute to our journey.Having secured funding from some of Silicon Valley's most esteemed investors, including Threshold, Khosla, and Y Combinator, we offer competitive salaries, comprehensive benefits, and significant early-stage equity opportunities.The RoleWe are seeking a dynamic and visionary leader to step into the role of Head of Engineering. This is a unique opportunity for a seasoned engineering professional who remains passionate about coding—someone eager to get hands-on, develop critical systems, and establish the technical groundwork for extraordinary advancements in our field.In the short term, you will be deeply engaged in designing and writing production code, shaping our AI and software systems, and collaborating closely with the Product team to translate strategy into tangible features. As your role evolves, you will scale the engineering team and transition from a hands-on leader to an executive figure, steering the technical vision that drives the future of precision medicine through AI.Key ResponsibilitiesTechnical Leadership (Player-Coach Approach)Lead the design, development, and deployment of core components within our AI platform, software infrastructure, and genetics-focused architecture.Establish coding standards and architectural patterns through exemplary practice—setting a high benchmark for quality, clarity, and pace.Collaborate with the Head of Product, Head of Research and Development, and the broader executive team to refine the long-term technical vision and roadmap in alignment with company strategy.Guarantee the security, scalability, and reliability of our systems as we expand into global markets and navigate a regulated environment.