Operations Support Manager - Logistics Support Services

Join Prosidian Consulting as a Subject Matter Expert in our Comprehensive Operational Support division. In this role, you will leverage your expertise to provide critical insights and guidance, ensuring that our clients achieve operational excellence.Your contributions will be pivotal in shaping strategies that drive efficiency and effectiveness across various operational domains.

Join our dynamic team at Prosidian Consulting as a Financial Systems Subject Matter Expert (SME) specializing in comprehensive operational support. In this role, you will leverage your expertise to enhance financial system functionalities and ensure seamless operations. Your insights will drive improvements and contribute to our clients' success.

Join our dynamic team at Prosidian Consulting as a Financial Analyst focused on providing comprehensive operational support. In this role, you will analyze financial data, prepare reports, and assist in strategic decision-making to drive our clients' success.

Join Prosidian Consulting as a Systems Analyst specializing in Comprehensive Operational Support. In this role, you will leverage your analytical skills to enhance operational efficiencies and support our clients with innovative solutions. You will work collaboratively with cross-functional teams to identify system requirements and deliver actionable insights.

Join eproinc as a Voice Subject Matter Expert (SME) where you will leverage your expertise in voice technology to influence and drive innovative solutions. In this role, you will collaborate with cross-functional teams to design, implement, and enhance voice-driven applications, ensuring they meet user needs and business objectives.

Join a leading financial institution as a Systems Support Analyst, where you will leverage over 7 years of expertise in application support and troubleshooting within the Funding, Collateral, and Cash Management sectors. Your role will involve providing vital production support, resolving complex technical issues, and ensuring comprehensive documentation for critical applications.As part of your responsibilities, you will occasionally work outside traditional business hours, including weekends and evenings, to facilitate application patches and releases. This role is integral to maintaining operational excellence and delivering high-quality client service.Key Responsibilities:Deliver application support across front, middle, and back office trading and collateral management systems.Act as the primary point of contact for the Funding and Collateral businesses.Provide hands-on application support from level 1 to level 3.Automate support tasks to enhance efficiency.Collaborate with various business partners to analyze and resolve inquiries and issues.Maintain robust documentation of issues and resolutions in our support wiki and knowledge base.Identify technology process gaps and propose improvements to meet service level agreements (SLAs).Assess potential risks that may impact business operations.Oversee the deployment process from testing to production environments.

Prosidian Consulting is seeking a dedicated and analytical Travel Systems Analyst to join our dynamic team in Charlotte, North Carolina. This role is pivotal in providing comprehensive operational support to our travel systems, ensuring efficiency and effectiveness in travel management.As a Travel Systems Analyst, you will be responsible for analyzing travel data, optimizing travel processes, and implementing solutions that enhance the overall travel experience for our clients. You will collaborate closely with various stakeholders to identify areas for improvement and develop strategies to streamline operations.

Employee Applicant Privacy Notice About SoFi SoFi is a national bank and next-generation financial services provider. Our teams focus on helping millions of members achieve their financial goals using mobile-first technology. As the industry changes, SoFi aims to lead the way by redefining how people interact with personal finance. Our core values shape our work and our impact on members’ lives. Role Overview The Senior Financial Systems Analyst will strengthen SoFi’s Workday Financials platform, with a particular focus on reporting. This position offers the chance to influence how SoFi manages financial data and reporting, supporting better business decisions and smoother processes. The role sits within the Business Intelligence and Systems group in Accounting Controllership. What You Will Do Configure Workday Financials business processes, condition rules, and validations. Create and maintain complex financial reports within Workday. Participate in bi-annual regression testing for Workday releases and help adopt new features. Stay current with the Workday roadmap, offering suggestions for improvements and solutions in key areas. Serve as a technical resource for the finance team, especially on Workday reporting. Build collaborative relationships across Finance, Engineering, People teams, and other groups, especially regarding Workday integrations. Use Workday and other platforms to design, develop, and deliver scalable reporting solutions. What We Look For Strong technical background in Workday Financials, data flows, SQL, and Tableau. Ability to connect technical solutions with business needs. Experience partnering with stakeholders to deliver results. Analytical mindset and attention to detail. Locations UT - Cottonwood Heights CA - San Francisco TX - Frisco NY - New York City WA - Seattle FL - Jacksonville NC - Charlotte

Join our team as a Systems Support Analyst where you will be responsible for providing technical support and solutions for our clients. You will analyze system requirements, troubleshoot issues, and collaborate with cross-functional teams to enhance system performance. This role requires strong analytical skills and a passion for technology.

Become a Vital Part of Our Team!At DSI Systems, with over 40 years in sales enablement and tailored business solutions, we pride ourselves on delivering exceptional value that translates into tangible results for our clients and partners. We are currently seeking enthusiastic individuals who are ready to leave a lasting impact in the realms of sales and customer service. Join us in an invigorating and fulfilling work environment that fosters your growth and allows you to make a noteworthy difference.Position OverviewThe Retail Support Specialist (RSS) provides direct, hands-on assistance to AT&T customers in bustling national retail settings. You will interact with customers and retail partners to address inquiries related to accounts, billing, devices, and services, often in a fast-paced environment. To excel in this role, you will need excellent communication skills, emotional resilience, technological proficiency, and the ability to maintain composure and professionalism under pressure. Key Responsibilities: Customer AssistanceDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail locations.Address questions related to billing, account updates, plan modifications, device support, and service issues.Troubleshoot wireless devices, network problems, and feature functionalities.Operate effectively in high-traffic retail environments while maintaining service quality during peak times and escalated situations. Retail Partner SupportBecome the AT&T subject-matter expert for retail staff and third-party labor partners.Act as the primary AT&T representative for these partners, leading in-store support for escalated retail situations.Engage proactively with store leadership to tackle customer issues, thereby enhancing partnership alignment and ensuring an exemplary customer experience.Work Environment & Scheduling Expectations This role is based in a retail environment, requiring standing, walking, and customer engagement for up to 8 hours daily.Must be available for flexible scheduling, including evenings, weekends, and holidays, based on business needs.Comfortable working in busy, customer-facing environments with frequent interaction and problem-solving demands.Operational ExcellenceNavigate multiple systems in real-time while assisting customers.Document all customer interactions thoroughly and accurately.Follow company policies, compliance mandates, and privacy regulations diligently.Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.Execute and uphold approved planograms for mobile devices and signage.Maintain inventory accuracy and organization.

Join Artech Information Systems LLC as a Systems Support Analyst specializing in Java Applications. This role is crucial in ensuring the smooth operation and support of our Java-based systems. You will work closely with development teams and end-users to troubleshoot issues, enhance system functionality, and contribute to project implementations.

Join our dynamic team at Prosidian Consulting as an Administrative Support Specialist, where you will play a crucial role in ensuring the smooth operation of our administrative functions. This position offers an exciting opportunity to provide comprehensive operational support, enabling our teams to achieve their goals effectively.

Join our dynamic team at Artech Information Systems LLC as a Systems Support Analyst specializing in Documentation. In this role, you will be instrumental in ensuring the seamless operation of our systems while crafting and maintaining critical documentation to support our processes.Your keen eye for detail and ability to analyze system requirements will contribute to the overall efficiency of our projects. Collaborate with cross-functional teams to gather information, document procedures, and provide user support, ensuring that all stakeholders have access to the latest system updates and operational guidelines.

Join Brightspeed as a System Support Manager specializing in Engineering & Construction Applications. In this pivotal role, you will oversee the integration and maintenance of our engineering systems, ensuring seamless operations and support for our construction projects.As a key member of our technology team, you will collaborate across various departments, including finance and operations, to enhance system functionality and user experience. Your expertise will help drive efficiency and innovation within our engineering processes.

Join our dynamic team at Prosidian Consulting as a Contract Support Specialist! In this role, you will provide essential operational support, ensuring that our projects run smoothly and efficiently.

Join Prosidian Consulting as a Rail Rate Negotiations Subject Matter Expert (SME) in the dynamic field of Transportation and Logistics. We seek a talented individual who possesses a deep understanding of rail rate negotiations and is eager to contribute to optimizing our clients' logistics strategies. Your expertise will play a crucial role in helping organizations enhance their rail transportation frameworks, leading to improved efficiency and cost-effectiveness.

Join our innovative team at stemxpert1 as a Systems Support Analyst, where you will play a crucial role in managing and supporting Unix and Red Hat Enterprise Linux (RHEL) systems, as well as cloud computing solutions. This position is ideal for tech enthusiasts eager to grow in a collaborative environment focused on cutting-edge technology and superior service delivery.As a Systems Support Analyst, you will be responsible for troubleshooting system issues, implementing solutions, and ensuring the stability and performance of our systems. You will work closely with cross-functional teams to enhance our cloud infrastructure and optimize existing systems.

Join our dynamic team at Mindlance as a Senior Business Systems Analyst, where you will leverage your expertise in production support and data analysis to drive impactful business outcomes. In this role, you will be responsible for analyzing complex systems, providing technical support, and collaborating with cross-functional teams to optimize processes and enhance data-driven decision-making.

Join Prosidian Consulting as a Program Manager, where you will play a pivotal role in providing comprehensive operational support. In this dynamic position, you will lead cross-functional teams, manage project timelines, and ensure the successful execution of client objectives. Your expertise will contribute to enhancing operational efficiency and driving strategic initiatives.