Operations Support Engineer at Activate Interactive | Singapore

Join our dynamic team at Veolia Environnement S.A. as a Senior Operations Engineer, where you will play a critical role in enhancing operational efficiency and driving innovative solutions. You will be responsible for overseeing complex engineering projects, ensuring compliance with regulations, and collaborating with cross-functional teams to optimize performance.

Join Hudson River Trading (HRT) as an IT Operations Engineer within our dynamic Information Technology team. In this pivotal position, you will provide exceptional technical support to our global team, while spearheading automation and engineering initiatives to enhance scalability and operational efficiency. Collaborating closely with IT leadership, you will be instrumental in delivering projects, achieving service-level objectives, and refining internal processes.We are searching for an individual who thrives in a fast-paced environment, showcasing strong communication and teamwork skills. The ideal candidate possesses a positive attitude and a strong customer service focus, aiming to deliver outstanding support to internal users as their designated technical point of contact. Note that this role requires on-site presence up to 80% of the time.

Join our client, a leading multinational corporation in the information technology and electronics sector, as an Operations Support Engineer. As a key player in their expanding team, you will provide vital support in the implementation, installation, and configuration of PC operating systems, applications, and peripherals.Key Responsibilities:Assist project teams with the setup and configuration of PCs and workstations.Deliver exceptional phone and on-site support for troubleshooting and resolving issues related to PCs, applications, and peripherals.Document incidents diligently in the incident management system through tracking software or email.Ensure timely resolution of incidents in alignment with defined Service Level Agreements (SLAs).Effectively escalate issues beyond Level 1 as necessary.Compile and present daily situation reports for management review.Provide timely updates on all assigned requests and tasks.Validate the functionality of newly deployed PCs and IT peripherals, escalating issues for quick resolution.Maintain accurate asset information in the asset database along with necessary documentation.Assist with testing and rolling out system bug fixes, enhancements, and patches.Regularly update Project Leads on the progress of bug fixes, enhancements, or patches.

Assurity Trusted Solutions (ATS), a subsidiary of the Government Technology Agency (GovTech), has been a reliable partner for over a decade, providing a comprehensive array of products and services. Our offerings include infrastructure and operational services, governance and assurance services, and managed processes. In the ever-evolving digital and cybersecurity landscape, where trust and collaboration are paramount, ATS is dedicated to achieving mutually beneficial outcomes by working closely with GovTech, various governmental agencies, and commercial partners to reduce cyber risks and enhance security measures.We invite skilled professionals to join our team as Cybersecurity Engineers, specifically those with a solid foundation in Security Operations (SecOps). Successful candidates will be employed under a direct contract until November 30, 2028.Key Responsibilities:Develop and uphold cybersecurity standards, procedures, configurations, and rules for systems and services as part of our dedicated team.Conduct security exercises, including table-top and simulation drills, to validate security procedures.Engage in security incident response, analyzing alerts, coordinating with system operators, identifying threats, and performing initial triaging before escalating to senior security responders.Coordinate Indicators-Of-Compromise (IOC) scanning and compile reports from various system operators to provide consolidated updates to stakeholders.Conduct vulnerability assessments using both automated and manual tools, and recommend actionable remediation strategies. Understand published vulnerabilities and their corresponding security patches in relation to deployed systems, and perform risk assessments.Monitor and communicate security patch releases for various products, and participate in security patch assessments using standards like the Common Vulnerability Scoring System (CVSS), contextualized within the deployed environment.Present findings and reports to stakeholders regarding vulnerability scans, security testing outcomes, security incidents, and the overall security posture of systems.

At CSIT, we are dedicated to developing innovative digital products that bolster the national security initiatives of Singapore. We are seeking dynamic Product Engineers who possess a growth mindset and a fervor for crafting exceptional products that enhance organizational effectiveness. Position Overview:As a Product Engineer focusing on Operations Management, you will be an integral member of an agile product team tasked with designing and implementing cutting-edge digital solutions. These solutions are aimed at enabling and optimizing operational workflows critical to our national security. Your contributions will play a key role in transforming and refining essential operational processes, directly influencing decision-making and mission outcomes. Collaboration will be at the forefront of your role, as you will engage with product managers, designers, software engineers, and various stakeholders to identify emerging business needs and deliver impactful solutions. This position promises to challenge you as you work within diverse environments, designing, building, and running software solutions while continuously adapting to the shifting landscape of business and technology.

Join Virtu's dynamic global team as a Core Operations Engineer, where you will play a vital role in managing the deployment, maintenance, and enhancement of our advanced electronic trading system, which operates across hundreds of venues worldwide. Positioned at the forefront of technology and finance, you will thrive in high-stress situations, demonstrating quick decision-making skills in time-sensitive scenarios. As the first point of contact for all our external trading connections, your responsibilities will encompass a diverse range of functions, from counterparty support to risk management and system triage/optimization. You will work extensively in a Linux environment, tackling complex technical challenges while collaborating with traders and exchanges to gain insights into micro-market structures. A passion for both markets and technology is essential, making this a unique opportunity to become an integral part of a fast-paced electronic trading environment.

Join Hudson River Trading (HRT) as an Infrastructure Operations Engineer within our dynamic global Systems and Network teams. This pivotal role focuses on enhancing our daily operations, ensuring that HRT's exceptional trading environment remains robust and efficient. Based in Singapore, you will be at the forefront of our global network infrastructure, taking charge of essential operational tasks that keep our trading systems running around the clock. This operations-centric position demands a proactive approach and a strong sense of reliability. You will engage in hands-on infrastructure management, encompassing hardware troubleshooting, coordination of data center activities, and real-time system monitoring. Collaborating closely with senior engineers, you'll execute deployments and troubleshoot issues, providing vital support that enables our engineering teams to scale effectively. The ideal candidate is a disciplined technologist with a proactive mindset, thriving in a fast-paced production environment. If you are a dedicated individual who enjoys the technical aspects of the job and seeks to make a significant impact within a leading global trading firm, we encourage you to apply.

Join a Transformative CompanyAt Palantir, we create cutting-edge software that shapes data-driven decision-making and operational efficiencies. Our platforms enable partners to discover life-saving treatments, anticipate supply chain challenges, find missing children, and so much more.About the Role The Database Operations team is pivotal in deploying and maintaining the database infrastructure that underpins Palantir’s innovative products. As a Production Engineer in this team, you will play a critical role in the architecture and design of our database systems with a focus on deployment strategies and observability. Following deployment, you will develop and oversee automation processes and monitoring frameworks that ensure our databases consistently meet high standards for reliability and availability in diverse environments. You will also respond to urgent production challenges that impact some of the most significant use cases and clientele across the globe.

As a Manager of Data Centre & Cloud Operations, you will take charge of the design, execution, and upkeep of the infrastructure supporting our data center operations. This role requires an in-depth knowledge of data center systems encompassing hardware, networking, cooling, power, and security. You will also possess strong leadership capabilities to manage teams, streamline processes, and uphold the facility's operational excellence.Key Responsibilities:Infrastructure Management:Oversee the management and maintenance of both physical and virtual infrastructures, including servers, storage, network devices, and power and cooling systems.Ensure the data center infrastructure remains secure, reliable, scalable, and aligned with the organization’s business and operational requirements.Plan, implement, and upgrade infrastructure to satisfy performance and capacity expectations.Team Leadership and Collaboration:Lead, supervise, and collaborate with other departments, such as IT, network operations, security, and facilities, to ensure seamless data center operations.Establish and uphold operational standards and best practices for data center personnel.Capacity Planning and Optimization:Monitor data center performance and capacity to forecast future infrastructure requirements and proactively tackle potential challenges.Formulate and execute strategies to optimize resource utilization within the data center, including space, power, cooling, and network bandwidth.Project Management:Direct the planning and execution of various infrastructure projects, including data center builds, expansions, and migrations.Oversee timelines, budgets, and resources to guarantee successful project outcomes.Track and report progress on significant milestones, ensuring projects remain on schedule and within budget.Security and Compliance:Ensure the data center adheres to industry standards and complies with applicable security, regulatory, and environmental regulations.Implement physical security measures and collaborate with security teams to safeguard data integrity and access controls.Develop disaster recovery and business continuity plans for data center operations.Troubleshooting and Incident Management:Lead troubleshooting initiatives and guarantee swift resolution of any infrastructure issues or outages.Develop and maintain incident response procedures to minimize downtime and meet recovery objectives.Conduct root cause analyses and continuous improvement processes for infrastructure incidents.Cost Management:Oversee the budget for data center infrastructure, identifying opportunities for cost-saving measures.

Join the Airwallex Team as an Engineering Lead!At Airwallex, we pride ourselves on being the only unified payments and financial platform designed specifically for global businesses. With our innovative combination of proprietary technology and software, we empower over 200,000 businesses worldwide—including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN—to streamline their financial operations with fully integrated solutions for managing business accounts, payments, spend management, and treasury, all at a global scale.Founded in Melbourne, our talented team of over 2,000 professionals spans 26 offices globally. Valued at US$8 billion and supported by leading investors such as T. Rowe Price, Visa, Mastercard, and Sequoia, Airwallex is at the forefront of building the future of global payments and financial solutions. If you're eager to take on ambitious challenges and make a significant impact in your career, we invite you to join us.What We Look ForWe seek builders with an entrepreneurial spirit who are eager to create real impact, learn rapidly, and take ownership of their work. You should possess strong expertise relevant to the role, coupled with critical thinking skills, and be motivated by our mission and operating principles. Your ability to move swiftly with sound judgment, coupled with a deep curiosity to explore, will help you make informed decisions based on first principles.Collaboration and humility are key; we value individuals who can transform innovative ideas into tangible products and ensure tasks are completed thoroughly. Utilizing AI to enhance efficiency and solve problems quickly is essential. Here, you will face complex, high-stakes issues alongside exceptional teammates while advancing your career in the realm of global banking. If this resonates with you, let’s innovate together.About the Ops Efficiency TeamThe Ops Efficiency team is dedicated to driving operational excellence by automating and optimizing internal processes for Airwallex. We create tools and systems that enhance user onboarding and registration approval, improve risk prediction and mitigation strategies, and leverage AI and automation to boost our internal operational efficiency.Your RoleAs the Engineering Lead for the Ops Efficiency team, you will be instrumental in developing and refining essential systems and tools aimed at improving user onboarding, automating manual operations, and enhancing risk detection capabilities. Collaborating closely with product, operations, and engineering teams, you will deliver impactful technical solutions at scale.

Role Overview The Rapid Deployment Operations Engineer at Xcellink works within the Rapid Deployment Operations Team in Singapore (West). This role partners with Service Delivery, Support, and Project Teams to address technical challenges, support production deployments, and provide technical assistance during incidents. Regular collaboration with stakeholders is key to maintaining smooth operations and service quality. Main Responsibilities Support the Service Delivery Team in meeting service standards as outlined in Service Level Agreements (SLAs) with customers. Share feedback with the Service Delivery Team on HR and operational topics that impact service commitments. Respond to and resolve operational issues raised by customers or the Service Delivery Manager. Implement service recovery plans when required. Take part in candidate interviews to assess fit for project needs. Assist the Operations Lead in managing project teams to ensure projects are delivered successfully. Work with the Service Delivery Manager and Customer Team Lead to address any SLA breaches by the support team. Join monthly and quarterly operations reviews with stakeholders to discuss SLA adherence and related topics. Integrate with project teams as needed to help deliver on project objectives. Participate in discussions about improving service quality and operational processes. Develop training programs focused on technical skills and soft skills. Set up and maintain knowledge transfer processes for smooth team transitions. Help refine operational processes to strengthen Xcellink’s service management and delivery. Oversee the development and rollout of training and process documentation for the Service Delivery Team and Customer Operations. Ensure the Support Team follows Customer Business Standards and controls, protecting intellectual property rights. Carry out other duties as assigned by the Supervisor or Operations Lead.

We are seeking a dedicated Site Reliability Engineer (SRE) to enhance and maintain the availability of our trading binary systems. This role requires you to be on duty during the European team's off-hours, ensuring uninterrupted operations.Your Key Responsibilities:Overseeing operational management of trading activities, with a focus on proactive monitoring.Managing incidents, including rapid escalation and mitigation strategies.Participating in on-call duty to address critical issues.Performing debugging tasks using C++ and Python, along with classifying issues effectively.Developing observability metrics and trading analytics to support our trading systems.Keeping abreast of financial and technical news by reading relevant materials and monitoring exchange newsletters.Our Ideal Candidate Will Have:A Bachelor’s degree in a quantitative field such as Computer Science, Engineering, Physics, or Mathematics.At least 5 years of experience in a Site Reliability Engineering role.Programming proficiency in Python or Go is preferred.Strong knowledge of Unix systems.Experience deploying, configuring, and managing Linux-based servers, including Docker, Kubernetes, and Grafana.Ability to identify opportunities for platform improvements within a complex technical landscape.Exceptional communication skills, capable of engaging with both internal teams and external clients.Proficiency in English at B2/Upper-Intermediate level or higher.A proactive approach and willingness to learn about new domains.

As a Senior Cloud Engineer, you will play a pivotal role in managing cloud operations within our delivery team. This position involves executing daily cloud operations and implementing cloud solutions in various technical customer engagements, which may include basic operations, administration, and specific implementation projects or pilots in the cloud environment. We are seeking a Cloud Engineer with a proven track record in delivery roles, strong skills in implementation discussions, hands-on experience, excellent client handling capabilities, and a collaborative spirit. You will be responsible for providing solutions and technical expertise to your team members and client accounts.Responsibilities:Implement and manage complex cloud network architectures across AWS and Azure ecosystems, ensuring optimal performance and security. Facilitate the migration of network services and cloud workloads while minimizing downtime and disruption.Demonstrate familiarity with AWS/Azure native components such as firewalls, SaaS connectivity, NLB, ELB, GWLB, NAT Gateways, Transit Gateways, API Gateways, Control Tower, and CloudFront.Design, implement, test, secure, manage, and maintain infrastructure network systems.Utilize Infrastructure as Code (IaC) tools, particularly Terraform, for infrastructure deployment and management.Oversee project planning, execution, and supervision, ensuring timely completion within the budget. Collaborate closely with various teams to foster a cooperative environment that supports knowledge sharing and project success.Maintain comprehensive documentation throughout the project lifecycle, including network diagrams, configuration details, and operational procedures. Effectively communicate complex technical concepts to non-technical stakeholders.Conduct thorough testing after migration to validate the functionality and performance of the newly implemented network. Provide ongoing support post-migration, including troubleshooting network issues and optimizing network performance.Work closely with the Team Leader to achieve system delivery milestones.Provide technical documentation support to project and solutions teams, and hand over as-built documentation to the maintenance support team.Engage with back-line support and vendors to diagnose and resolve technical issues.Assist in the daily operations of the system delivery team.Perform additional technical duties as required.Respond promptly to incidents and service requests (SRs).Administer NAC ClearPass for security posture enforcement.Analyze network utilization patterns to recommend and implement corrective and preventive measures.Provide standby support during network upgrades.

About the Position Join our dynamic team as a Facilities Operations Engineer, where you will play a key role in managing and maintaining our vital physical infrastructure. This includes overseeing our trading floors, amenity spaces, and food service areas, all supported by cutting-edge mechanical, electrical, and IT systems. We pride ourselves on fostering a collaborative environment that spans various internal departments as well as external vendors, contractors, consultants, and operations teams. Your responsibilities will involve managing diverse projects related to our physical infrastructure while nurturing relationships with stakeholders to ensure the delivery of 24/7 critical infrastructure. We seek candidates who are professionally trained in electrical, mechanical, or building services engineering, or those with equivalent experience in facilities management. Experience in managing facilities maintenance service-level agreements (SLAs) is essential to meet industry standards. If you possess a proven ability to deliver excellence, have strong technical skills, and can make informed engineering decisions regarding operational risk, we encourage you to apply!

Join our dynamic team as a Software Engineer specializing in Data Discovery and Operations. In this role, you'll be an integral part of a multidisciplinary product development group dedicated to empowering data-driven decision-making through innovative technical solutions. Your efforts will focus on designing, developing, and implementing advanced data solutions to enhance data search capabilities, facilitate seamless exploration of data assets, and support effective data sensemaking. You will work across the entire technology stack, building robust data processing pipelines, backend data services, and user-friendly front-end interfaces. Embrace the opportunity to leverage state-of-the-art technologies, including AI components, to create impactful solutions.

Assurity Trusted Solutions (ATS), a wholly owned subsidiary of the Government Technology Agency (GovTech), has established itself as a reliable partner in providing a diverse range of products and services. Over the past decade, ATS has successfully delivered infrastructure and operational services, authentication solutions, governance and assurance expertise, along with managed processes. In a rapidly evolving digital and cyber landscape, where trust and collaboration are paramount, ATS is committed to fostering beneficial business outcomes through strategic partnerships with GovTech, government entities, and commercial collaborators to mitigate cyber threats and enhance security frameworks.Key Responsibilities:Collaborate with Product Owners, internal engineering teams, and Product Principals to coordinate the operations of Digital Experience Management and ITSM tools.Educate and train ICT Support Engineers on the effective use of Digital Experience Management and ITSM tools.Partner with Product Owners to implement and oversee application observability in Digital Experience Management tools.Lead a team of Operations Engineers in managing change, release, incident, and problem management processes related to Digital Experience Management tools.Ensure timely resolution of requests and queries.Enhance Endpoint user experience through a data-driven strategy.Support Endpoint incident response and recovery efforts using a data-driven approach.Drive operational improvements by adopting monitoring, automation, scripting, and alerting tools.Document requirements and specifications to meet the needs of all Public Service agencies.

The Solutions Engineer will spearhead the design, development, and execution of innovative service and solution offerings, ensuring their seamless incorporation into the overarching enterprise system requirements. This role demands a combination of creativity and analytical thinking, thriving in both technical and business spheres, with an emphasis on fostering innovation and technical excellence while aligning architectural solutions with strategic business objectives. Additionally, the Solutions Engineer will be instrumental in cultivating a robust partner and vendor ecosystem, collaborating with external stakeholders to co-create effective solutions for clients and tender opportunities. This position calls for strong leadership in identifying best practices and emerging technologies, along with mentoring junior staff.Key Responsibilities:Technical Leadership & Solution Design:Lead the design and implementation of comprehensive service solutions, encompassing both infrastructure and application-related components.Develop and deliver high-quality solutions tailored to address clients' specific business needs and technical challenges.Ensure alignment between business objectives and technological solutions, effectively translating business requirements into technical specifications.Partner Ecosystem Development:Consultation and Pre-Sales Oversight:Collaborate closely with customer success consultants and service delivery teams to grasp detailed technical requirements and contribute to solution design.Provide technical insights during the sales and business development processes, identifying opportunities, preparing proposals, and supporting sales initiatives.Create solution presentations, proposals, and proof-of-concept materials to demonstrate how the solutions meet client needs.Project Management and Delivery Oversight:Manage the entire project lifecycle from solution design to implementation, ensuring adherence to technical standards, timelines, and budgetary constraints.Align architectural deliverables (e.g., Statement of Work, designs, and schedules) with contractual obligations for clarity and agreement.Collaborate with Customer Success and Service Delivery teams to facilitate a smooth transition from solution design to execution and post-implementation support.Innovation and Technological Advancement:Stay abreast of technological advancements, industry trends, and market developments, recommending and leading the adoption of best practices and emerging technologies within the IT ecosystem.Propose and implement innovative solutions to address unique and complex technical challenges with long-term organizational impact.

Join our dynamic team at NCS as a Senior Cloud Engineer, where you will play a pivotal role in cloud operations within the delivery team. Your responsibilities will include executing daily cloud operations and implementing cloud solutions during technical engagements with customers, which encompass basic operations, administration, and specific implementation projects and pilots in the Cloud.The ideal Cloud Engineer will bring substantial experience in delivery roles, demonstrating success in implementation discussions, and possess strong client handling skills along with the ability to work effectively within a team. You will be expected to provide innovative solutions and technical guidance to your colleagues and clients.Your Responsibilities:Utilize your technical knowledge and hands-on expertise to manage and administer cloud infrastructure.Ensure configurations meet high standards for performance, security, scalability, maintainability, and reliability, adhering to design documentation specifications.Implement configurations with automation best practices in new projects, ensuring thorough documentation is maintained.Automate cloud system management using tools such as Ansible, CloudFormation, and Terraform while maintaining clear documentation.Work collaboratively with Cloud Solution Architects to provide technical insights in cloud operations and administration.Participate in cloud migration projects for VMs, ideally having experience with migrating over 50 VMs or databases using tools like CloudEndure.Engage with clients during operational meetings to enhance processes and contribute to optimizations for their environments.Stay updated on technical skills, certifications, and market trends, actively sharing knowledge within the cloud community.Manage issues effectively, ensuring proper resolution, documentation, and adherence to Service Level Agreements (SLAs).

Join aumovio as a Principal or Senior Engineer specializing in New Product Introduction (NPI) for Integrated Circuit (IC) Assembly within our Technical Operations Management team. In this pivotal role, you will be responsible for leading the development and implementation of innovative assembly processes, ensuring efficiency and quality in our manufacturing operations.