Operations Support Engineer at Activate Interactive | Singapore

Activate Interactive Pte Ltd, a premier technology consultancy based in Singapore, extends its reach to Malaysia and Indonesia. We empower our clients by delivering high-quality, cost-efficient, and transformative end-to-end application development solutions, including mobile and web applications, as well as cloud technologies that remove technological barriers and enhance business efficiency.Our mission is to create a positive impact on people's lives and the environment through innovative technology. We are dedicated to fostering a supportive workplace that allows every employee to unlock their full potential, driving continual innovation as a result.We are excited to expand our team and invite passionate individuals to join us in making a meaningful difference in the world of mobile and web technologies.The Co-Development Business Unit is currently seeking a Project Manager.As a Project Manager, you will collaborate with various Singapore Government Agencies.Your Responsibilities:Lead product initiatives and ensure successful delivery to users.Collaborate with product managers and designers to conduct user interviews.Assist in sprint planning, scrums, and retrospectives alongside the product manager.Monitor development progress to guarantee timely delivery.Facilitate comprehensive systems, user, and security testing before product releases.Implement user education campaigns to enhance product adoption post-release.Provide ongoing product support and collaborate with the product/engineering teams to resolve any issues.

Role overview Activate Interactive Pte Ltd is seeking a Project Manager to join the team in Singapore. The position centers on guiding several projects at once, managing schedules, and ensuring that all deliverables align with client expectations. What you will do Direct projects from the early planning stages through to completion, monitoring progress and making adjustments as needed. Work closely with teams across different functions to keep tasks on track and in line with project goals. Communicate regularly with stakeholders, sharing updates and handling expectations throughout each project. Promote teamwork and contribute to a positive, collaborative work environment. Location This role is based in Singapore.

Activate Interactive is seeking a DevSecOps Engineer to join the team in Singapore. The focus of this role is to ensure security is present throughout the software development lifecycle. The team encourages new ideas while maintaining high standards for security. What you will do Collaborate with developers to add security controls into DevOps processes Perform vulnerability assessments on both applications and infrastructure Enhance system resilience by introducing proactive security measures Help deliver secure, scalable, and reliable solutions to clients Location This role is based in Singapore.

Role overview Activate Interactive Pte Ltd is seeking a Product Manager in Singapore. This position centers on shaping product strategy and overseeing the entire product lifecycle. The Product Manager works closely with teams throughout the company to develop and launch products that align with business objectives and enhance customer experiences. What you will do Work with cross-functional teams to guide product development from initial concept through launch Help define product strategy using market research and business priorities Oversee the product lifecycle, focusing on delivering value for both customers and the business Support initiatives aimed at improving customer satisfaction through product choices Location This role is located in Singapore.

Activate Interactive Pte Ltd is a premier technology consultancy based in Singapore, with a growing presence in Malaysia and Indonesia. We empower our clients by providing innovative, cost-effective, and impactful end-to-end application development, including mobile and web applications, alongside cloud technologies that eliminate technological barriers and enhance business efficiency.We are passionate about making a positive impact on the lives of individuals and the environment through technology. Our commitment to fostering a supportive work environment enables our employees to reach their full potential, driving continuous innovation and improvement.We are excited to welcome new talent to our expanding team. If you are enthusiastic about joining a dynamic company that is making a difference through mobile and web technologies, we want to hear from you!The Co-Development Business Unit is currently seeking a Full Stack Software Engineer to join us in working with various Singapore Government Agencies.This role is a fixed-term contract for a duration of 12 months.Key Responsibilities:Take ownership of feature design and implementation, prioritizing sound technical decisions and maintainability.Collaborate seamlessly with designers and engineers across teams.Engage in web application development, focusing on frontend, backend, and/or cloud infrastructure.Exercise autonomy in shaping the product direction, essentially creating a developer console from the ground up.Conduct code reviews and promote best practices within the team.Join us in our mission to develop the GovTech Console, a platform that facilitates public officers in discovering and accessing various services across the whole-of-government (WOG). If this vision and the associated technical challenges resonate with you, we invite you to embark on this journey with us!

Activate Interactive Pte Ltd is a premier technology consultancy based in Singapore, with operations extending to Malaysia and Indonesia. Our mission is to empower clients with impactful, cost-efficient, and high-quality end-to-end application development solutions, including mobile and web applications, as well as cloud technologies that eliminate technological barriers and enhance business efficiency.We are deeply committed to making a positive impact on the lives of individuals and the environment through the innovative use of technology. To achieve this, we foster a supportive work environment where our employees can reach their full potential and continuously drive innovation.We are currently seeking passionate individuals to join our expanding team. If you are excited about being part of a company that thrives on leveraging mobile and web technologies to improve lives, we would love to connect with you.The Co-Development Business Unit is looking for a Technical Business Analyst.This role involves working closely with Singapore Government Agencies.This is a fixed-term contract position with a duration of 2 years.Key Responsibilities:Collaborate with product managers, engineers, and policy leads to facilitate the seamless rollout of new features and modifications impacting the product.Assist in the operationalization of agency engagements by coordinating processes, documentation, and testing.Map data flows and user journeys across systems; identify dependencies, risks, and areas for improvement.Oversee and manage operational issues related to identity records, ensuring the accuracy and consistency of user data across systems.Create playbooks, standard operating procedures (SOPs), and internal documentation to bolster operational readiness and enhance cross-team collaboration.Analyze operational data to uncover trends, prioritize initiatives, and foster continuous improvement.Serve as a liaison between frontline and technical teams to ensure efficient issue resolution and feedback mechanisms.

Activate Interactive Pte Ltd is a premier technology consultancy based in Singapore, with operations extending to Malaysia and Indonesia. Our mission is to empower clients through innovative, cost-effective solutions in application development, including mobile and web applications, alongside advanced cloud technologies that eliminate technological hurdles and enhance operational efficiency.We are dedicated to making a positive impact on the lives of individuals and the environment through technology. Our commitment to fostering a supportive workplace allows employees to reach their fullest potential, enabling them to drive continuous innovation.We are on the lookout for passionate individuals to join our expanding team.If you are excited about contributing to a dynamic company specializing in mobile and web technologies that improve people's lives, we invite you to apply.The Co-Development Business Unit is seeking a DevSecOps Engineer.Internal Code: A26111Your role will involve collaboration with Singapore Government Agencies.This position is a fixed-term contract for 1 year.Key Responsibilities:Develop and maintain secure software development pipelines, incorporating security practices into the software development lifecycle, and automating cloud deployment processes.Create and manage CI/CD pipelines for seamless integration and deployment.Automate security monitoring and vulnerability remediation utilizing scripting and security tools.Evaluate cloud architecture and implement security best practices.Collaborate with software development teams to embed security throughout the development lifecycle.Ensure adherence to security standards and optimize existing DevSecOps processes.

At Activate Interactive Pte Ltd, we are a premier technology consultancy based in Singapore, with operations extending to Malaysia and Indonesia. Our mission is to empower clients by delivering exceptional, cost-effective, and impactful end-to-end application development services, including mobile and web applications, as well as cloud technology solutions that eliminate technological barriers and enhance business efficiency.We are passionate about making a positive impact on the lives of individuals and the environment through innovative technology. To this end, we foster a supportive workplace that enables our employees to reach their full potential, encouraging a culture of continuous innovation.Join our expanding team! If you are excited about being part of a dynamic company with promising opportunities in mobile and web technologies that make a meaningful difference in people’s lives, we would be thrilled to hear from you.Co-Development Business Unit is on the lookout for a Senior UX Designer.Internal Code: A26086Your Responsibilities:Lead the design efforts to ensure exceptional user experiences across our digital offerings.Conduct comprehensive product design processes, including research, iteration, and user testing/validation.Utilize your expertise to create design solutions that align with user needs and business goals, while promoting collaboration and continuous improvement in design methodologies.Oversee the entire product design journey—from problem discovery and solution proposal to final design execution and product launch support.Facilitate workshops and collaborative sessions with business stakeholders to explore business operations and pinpoint areas where technology can enhance service journeys, linking business challenges with user needs and technological opportunities.Employ qualitative and quantitative research techniques such as usability testing, A/B testing, user surveys, and interviews to gather insights that inform and refine design solutions.Rapidly generate and iterate design concepts through user flows and mock-ups, presenting research-backed design solutions to improve user interactions.Translate usability test results into actionable insights, simplifying complex systems.Establish and maintain design guidelines to ensure uniform design quality across all products, with regular reviews and updates.Collaborate closely with the team to enhance and maintain our design system, overseeing its application, guidelines, and updates across products.Build and nurture strong relationships with cross-functional product teams.

Join Activate Interactive Pte Ltd, a premier technology consultancy based in Singapore, with operations in Malaysia and Indonesia. We specialize in delivering high-quality, cost-effective application development services, including mobile and web applications as well as cloud solutions that eliminate technological barriers and enhance business efficiency.At Activate, we are dedicated to making a positive impact on both the community and the environment through innovative technology solutions. We offer a supportive work environment where employees can thrive and contribute to ongoing innovation.We are eager to welcome new team members who share our passion for leveraging technology to improve lives. If you are excited about joining a forward-thinking company with promising opportunities in mobile and web technologies, we encourage you to apply.As a Digital Business Analyst, you will work closely with the Chief Information Officer and various teams to develop user-focused solutions that align with our business goals. You will be an essential part of our team, utilizing your technical expertise and strong interpersonal skills to drive product initiatives and engage stakeholders effectively. Your enthusiasm for harnessing digital technologies and AI to meet organizational and community needs will be key to your success in this role.Key Responsibilities:Gather and analyze citizen and business needs through service journeys to craft business cases with rapid prototyping.Create user stories, specifications, and acceptance criteria while developing prototypes to validate requirements and assess value.Explore and recommend technologies, including AI tools, that align with GovTech's technology directions through hands-on experimentation.Select and implement suitable development methodologies (e.g., Agile, Waterfall) for diverse project environments.Ensure systems are prepared for deployment and assess the impact of changes.Support the CIO in identifying digital transformation opportunities.Define product vision, roadmap, and objectives that are in line with the overall business strategy.Articulate product strategies and leverage data to guide decision-making.

Activate Interactive Pte Ltd is a premier technology consultancy based in Singapore, with operations extending into Malaysia and Indonesia. We empower our clients with exceptional, cost-efficient, and impactful solutions in end-to-end application development, including mobile and web applications, as well as cloud technology that eliminates technological barriers and enhances business efficiency.Our mission is to positively influence the lives of individuals and the environment through technology. We are devoted to fostering a supportive workplace where all employees can maximize their potential, which in turn fuels continuous innovation.We are excited to expand our dynamic team and are on the lookout for passionate individuals who want to be part of a company that is at the forefront of mobile and web technologies, creating a meaningful impact on people's lives.Currently, we are seeking a dedicated Human Resource Business Partner (HRBP) to join our Co-Development Business Unit (CDBU), which focuses on providing long-term technology talent solutions for public sector agencies. This position is ideal for an HR professional who excels in a fast-paced, client-oriented, contract workforce environment.As an HRBP, you will work closely with business leaders, Account Managers, and Talent Acquisition teams to ensure workforce stability, high consultant engagement, strong compliance, and efficient management of employment contracts. This role goes beyond traditional administrative HR functions, positioning you as a commercially savvy HRBP embedded within a revenue-generating unit.Key Responsibilities:1. Consultant Engagement & RetentionConduct structured engagement check-ins with deployed consultants.Identify and proactively intervene in early attrition risks.Collaborate with Account Managers to address performance or morale issues.Maintain strong relationships with consultants throughout their contract duration.Monitor and enhance retention metrics.2. Employment Contract ManagementOversee employment contract renewals in alignment with client contract timelines.Coordinate salary adjustments within approved frameworks.Keep accurate records of contract expiry dates.Ensure timely issuance of renewal documentation.3. Work Pass & Regulatory ComplianceManage work pass applications and their renewals.Ensure compliance with MOM regulations.Track expiry timelines and maintain precise documentation.Support audits and ensure employment practices meet regulatory standards.4. Workforce Health MonitoringMaintain a comprehensive workforce dashboard covering various engagement statistics.

We are seeking a dynamic and results-driven Project Manager to join our team at Activate Interactive Pte Ltd. In this role, you will oversee various projects, ensuring they are completed on time, within scope, and within budget. You will collaborate with cross-functional teams, manage project timelines, and communicate effectively with stakeholders.

Activate Interactive Pte Ltd is seeking a Data Engineer to join the team in Singapore. This role centers on supporting projects that use MS Dynamics and IBM Curam. Role overview The Data Engineer will design, develop, and maintain data architecture to meet business needs. The position involves hands-on work with MS Dynamics and IBM Curam platforms, contributing technical expertise to help project teams reach their goals. What you will do Create and maintain data architecture that supports business objectives Support ongoing projects by working directly with MS Dynamics and IBM Curam Offer technical input to project teams to help deliver results Requirements Experience with MS Dynamics and IBM Curam Strong interest in data engineering and data architecture Ability to handle multiple projects and adapt to changing requirements

About Activate GlobalActivate is dedicated to empowering scientists and engineers to transform our world by facilitating the transition of their research into successful market ventures. We collaborate with prominent funders and research institutions to deliver the Activate Fellowship, which provides essential funding, a supportive community, mentorship, a valuable network, and dedicated time for scientists to evolve into entrepreneurs.The impact has been significant: since 2015, Activate Fellows have established 197 new companies that have collectively secured $4 billion in follow-on funding, generated over 2,800 jobs in the United States, and pioneered several new market sectors. Activate extends its support to fellows in Berkeley, CA; Cambridge, MA; New York, NY; Houston, TX; and throughout the U.S. via Activate Anywhere.Position SummaryWe are in search of a Managing Director to initiate and oversee the Singapore one-year fellowship program. This unique opportunity allows you to shape Activate’s inaugural international program. The Managing Director will act as the primary advisor for a cohort of entrepreneurial scientists while nurturing key partnerships, expanding Activate’s influence in Southeast Asia, and collaborating with the Activate leadership team to guide global strategy.This role entails dedicating 50% of your time to directly mentoring and advising fellows, 25% to engaging with the ecosystem and building regional partnerships, and 25% to managing program design and operations. The Managing Director will coordinate all program resources with the assistance of a part-time program manager from Activate and two staff members based at NTU, ensuring an integrated and high-quality experience for fellows.This position reports to Activate’s EVP of Strategic Initiatives and will closely collaborate with Activate’s executive team and cross-functional program staff.

Activate Interactive Pte Ltd (“Activate”) stands as a premier technology consultancy, headquartered in Singapore and extending its influence into Malaysia and Indonesia. We empower our clients through innovative, budget-friendly, and effective end-to-end application development solutions, including mobile and web applications, as well as cloud technology. Our mission is to eliminate technological hurdles and enhance business efficiency.We are driven by a commitment to positively influence the lives of individuals and the communities we serve, leveraging technology as a catalyst for change. We strive to foster an environment where all employees can unlock their full potential, thereby continually fueling innovation.We are excited to welcome new talent to our expanding team. If the prospect of contributing to a forward-thinking company that utilizes mobile and web technologies to make a meaningful impact excites you, we encourage you to apply!The Co-Development Business Unit is currently in search of a Full Stack Engineer.Internal Code: A26113This role will involve working closely with Singapore Government Agencies.Key Responsibilities:Designing and developing new application features and services in line with business requirements.Creating backend services and APIs utilizing Node.js / Next.js server-side capabilities.Designing and managing relational database schemas alongside data access logic.Implementing secure authentication and authorization measures, including role-based access control.Developing document/file handling features with appropriate access controls.Supporting system testing, user acceptance testing, bug fixing, and production releases.Collaborating with UI/UX designers to create responsive and user-friendly interfaces.

Activate Interactive Pte Ltd is a premier technology consultancy based in Singapore, with operations extending to Malaysia and Indonesia. We empower our clients through innovative, cost-effective solutions in end-to-end application development, including mobile and web applications, as well as cloud technologies that streamline processes and enhance operational efficiency.Our mission is to positively impact the lives of individuals and the environment by harnessing the power of technology. We are dedicated to fostering a supportive atmosphere that enables our employees to unlock their full potential and stimulate continuous innovation.We are currently seeking passionate individuals to join our expanding team.If you are excited about being part of a dynamic organization that leverages mobile and web technologies to create meaningful change, we invite you to apply.The Co-Development Business Unit is looking for a Data Scientist.You will collaborate with Singapore Government Agencies.This is a fixed-term contract position for 1 year, with the possibility of renewal.Your Role:As a Data Scientist, you will employ data science and Generative AI methodologies to craft models and products that serve various divisions, including investment promotion, industry development, and corporate functions.You will have the chance to work closely with key stakeholders to identify business challenges, transform requirements into technical solutions, and deliver AI and Machine Learning products that yield measurable results.Engage with business users to grasp their primary objectives and use cases; propose and develop solutions utilizing data science and/or Generative AI techniques to generate business value.Investigate emerging AI/data science techniques and pinpoint relevant applications for EDB (e.g., Agentic, LLM, Predictive, Fraud/Anomaly Detection, Text Analytics, Customer Segmentation).Conduct data wrangling and analysis, including preprocessing, cleaning, and feature engineering.Support the daily operations and maintenance of deployed data science models and products, including Assistants on PAIR/AIBots.Create backend APIs and services to facilitate AI model deployment and integration.Design frontend interfaces and user experiences for AI-powered applications.Document modifications to existing products.Review and apply fixes for identified security vulnerabilities.

Activate Interactive Pte Ltd (“Activate”) stands as a premier technology consultancy, headquartered in Singapore, with a significant presence in Malaysia and Indonesia. We empower our clients by delivering high-quality, cost-effective, and transformative end-to-end application development solutions, including mobile and web applications, as well as advanced cloud technologies that eliminate technological barriers and enhance business efficiency.We are passionate about positively influencing the lives of individuals and the environment through innovative technology. Our commitment to fostering a supportive workplace allows all employees to reach their full potential, driving continuous innovation and impactful solutions.We are excited to expand our dynamic team and invite you to join us!If you are enthusiastic about being part of a thriving organization with promising opportunities in mobile and web technologies that enhance lives, we would love to connect with you.The Co-Development Business Unit is currently seeking a Business Analyst.This role involves collaboration with Singapore Government Agencies.Internal Code: A26095This is a fixed-term contract position with a duration of 2 years.Key Responsibilities:Flourish in a systems-driven environment, adept at connecting various teams and communicating effectively in both technical and non-technical contexts.Drive product outcomes by providing actionable insights.Perform market analyses to pinpoint problem areas and assess opportunity sizes.Engage in end-to-end collaboration with product teams to develop innovative solutions.Demonstrate the ability to work independently under pressure while prioritizing tasks to meet tight deadlines.Possess a degree or diploma in computer science or product management is advantageous.Evaluate current solutions to uncover unique opportunities or areas for synergy.Conduct user interviews to gather insights that shape problem statements.Define key success factors, identify relevant metrics, and create dashboards for tracking performance.Analyze results post-launch to identify areas for improvement.Assess the impact of requested changes and evaluate resource requirements.Exhibit a proven track record of collecting and synthesizing data to derive actionable insights.Demonstrate excellent written and verbal communication skills to pitch ideas and influence stakeholders.

Join Activate Interactive Pte Ltd as a Product Manager and lead our transformative journey in the finance sector. You will be instrumental in shaping innovative digital solutions, enhancing user experiences, and driving business growth.

Activate Interactive Pte Ltd seeks a UX Researcher and Service Designer based in Singapore. This position centers on understanding what users need and shaping services that offer meaningful experiences. The work combines research and design to support projects focused on improving how people interact with products and services. Key responsibilities Conduct user research to gather insights and guide design choices Work closely with team members to design services that respond to user needs Contribute to shaping experiences that engage and satisfy customers Location This role is based in Singapore.

Activate Interactive Pte Ltd (“Activate”) is a prominent technology consultancy with its headquarters in Singapore and additional offices in Malaysia and Indonesia. We empower our clients through high-quality, cost-effective, and impactful end-to-end application development services, including mobile and web applications, as well as cloud technologies that eliminate technological barriers and enhance business efficiency.Our mission is to create a positive impact on the lives of individuals and the environment through technology. We are dedicated to fostering an inspiring workplace where employees can reach their full potential, driving continuous innovation in the process.We are excited to welcome new talent to our growing team. If you are passionate about being part of a dynamic company that pioneers mobile and web technologies to improve lives, we encourage you to apply.The Co-Development Business Unit is currently seeking a Software Quality Engineer.In this role, you will primarily collaborate with Singapore Government Agencies.Key Responsibilities:As a Quality Engineer, you will ensure software reliability, implement test automation, and drive continuous quality improvement throughout the software development lifecycle. This position requires strong analytical skills, expertise in test automation, and collaboration with product and development teams to establish effective testing strategies. You will thrive in an agile, DevOps-driven environment, ensuring swift feedback loops, risk-based testing, and high software quality.Work closely with Product Owners and Business Analysts to establish clear and actionable acceptance criteria for user stories.Collaborate with Software Engineers to guarantee comprehensive automated test coverage and minimize production bugs and defects.Analyze and decompose complex software systems to develop comprehensive, risk-based testing strategies.Create and maintain test automation frameworks using industry-standard tools.Design, implement, and execute extensive test suites that encompass functional, regression, exploratory, and performance testing.Utilize a risk-based approach to test automation, prioritizing critical functionalities for maximum impact.Conduct time-boxed exploratory testing to discover edge cases and usability challenges.Maintain a consistent regression test suite integrated into QA nightly builds.Continuously enhance smoke tests in the Development CI environment for early issue detection.Lead system integration testing with other system owners to validate cross-system interactions.Oversee User Acceptance Testing (UAT), coordinating with stakeholders to ensure that business requirements are fulfilled.Manage the defect lifecycle, test artifacts, and repositories to ensure clear tracking and reporting.Promote continuous improvement in agile testing practices, tools, and methodologies.