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Operations Support Compliance Auditor at Monro Inc. | Charlotte

Monro Inc.Charlotte
On-site Full-time $68K/yr - $85K/yr

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Experience Level

Experience

Qualifications

Minimum Qualifications:Associate or Bachelor’s degree in Business or a related field preferred. At least 4 years of Retail Management experience. Strong analytical, problem-solving, and time management abilities. Excellent interpersonal skills to engage confidently with a diverse range of individuals. A self-directed team player capable of managing multiple tasks. Process-driven and proactive in approach. Results-oriented with the ability to collaborate effectively across all organizational levels. Demonstrated influence and collaboration skills to identify and implement process compliance and improvements. Flexibility to adapt to various work environments and styles.

About the job

As a pivotal member of the operations team reporting directly to the Director of Operations Support, you will be responsible for evaluating, inspecting, auditing, and assessing the effectiveness of compliance and operational tasks across various store locations. Your daily visits will involve performing scheduled audits and fostering strong credibility with Monro Field Teammates and Leadership. A positive and constructive attitude is essential as you navigate the intersection of the Store Support Center and Field Management.

Compensation: The salary for this position ranges from $68,000 to $85,000, with potential for additional compensation and incentives based on experience.

Key Responsibilities:

  • Conduct assigned Tire Cycle Counts (TCC), Oil Cycle Counts (OCC), Physical Inventories (PI), Lift Inspections, Safety Audits, and Building & Equipment Inspections.
  • Provide training to teammates on TCCs, OCCs, PIs, and Safety Inspections as needed.
  • Occasionally assist Loss Prevention with investigations.
  • Collaborate with the Director of Internal Audit on developing remediation activities.
  • Offer recommendations for process improvements and efficiencies.
  • Participate in POS Testing as required.
  • Assist with various projects and additional duties as assigned.
  • Organize and prepare for Store Compliance visits up to 13 weeks in advance.
  • Communicate audit results effectively with Store & District leadership.

Communication:

  • Work closely with Field Leadership to ensure timely communication and execution of compliance initiatives.
  • Build strong partnerships within the Store Support Center and field operations.

About Monro Inc.

*Candidates should ideally be located in Charlotte, NC*Monro Inc. is a leading automotive service and tire dealer with a strong commitment to customer care. With approximately five million vehicles serviced annually, we prioritize personal connections with every guest and teammate. Headquartered in Rochester, New York, we have expanded to 1,115 locations across 32 states, nurturing 16 respected tire and auto service brands. Our mission is to deliver the highest quality service in the industry while fostering community connections.

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