About the job
About ShipMonk
ShipMonk is not merely a 3PL; we are a growth partner for merchants. Our advanced technology and a network of proprietary fulfillment centers empower high-growth eCommerce and DTC brands to reduce stress and accelerate growth. With a workforce of over 2,500 employees across five countries, we aim to transform fulfillment by offering everything from rapid click-to-delivery and real-time inventory management to tailored solutions—with a merchant-first approach.
Why Choose ShipMonk?
We are committed to long-term growth, supported by five key differentiators that enable us to be true partners to our merchants.
- Global Fulfillment Network: Our 12+ owned and operated fulfillment centers extend throughout the US, Canada, Mexico, the U. K., and Mainland Europe. We never outsource, ensuring quality and consistency.
- Proprietary Technology: Our AI-driven platform eliminates the need for tribal knowledge, providing a real-time, unified view of inventory and orders, allowing our merchants the control and visibility they require to thrive.
- Unmatched Support: We deliver personalized, 'mom and pop' support with a global reach. Our dedicated teams are stationed at every fulfillment center, ready to assist.
- Transparent Pricing: We believe in honest, long-term partnerships. Our all-inclusive pricing ensures predictable costs, free from hidden fees or surprises.
- Commitment to the Future: We invest over $10 million annually in R&D to guarantee our technology and services continuously evolve, providing merchants with a partner dedicated to long-term success.

