Operations Strategy Manager (Customer Research)

Join Stripe’s Strategy & Operations team and contribute to our mission of increasing the GDP of the internet through strategic partnerships. In this dynamic role, you will work collaboratively with cross-functional teams to identify, develop, and manage strategic partnerships that drive growth and enhance our global footprint.

About AirwallexAirwallex is a pioneering unified payments and financial platform designed specifically for global enterprises. Our innovative blend of proprietary infrastructure and cutting-edge software empowers over 200,000 companies worldwide—including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN—to efficiently manage a comprehensive suite of services from business accounts to payments, spend management, treasury, and embedded finance solutions on a global scale.Founded in Melbourne, our diverse team of over 2,000 forward-thinking professionals spans 26 global offices. With a valuation of US$8 billion and support from leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of transforming the future of global payments and finance. If you're eager to embark on the most ambitious journey of your career, we invite you to join our mission.

Role overview The Senior Director, Global Partnerships and Channels - Asia at ServiceNow leads efforts to expand and strengthen the partner network across Asia. This position centers on building alliances, enhancing channel partner performance, and maintaining relationships with important stakeholders. Key responsibilities Grow and manage the partner ecosystem throughout Asia Develop and reinforce strategic alliances Work to improve channel partner outcomes Maintain strong connections with key stakeholders Impact This leadership role supports ServiceNow’s market growth in Asia and ensures that all partner activities align with broader company objectives.

Join our dynamic team as a Global Safety Strategy Operations Specialist focused on Trust & Safety. Based in vibrant Singapore, you will play a pivotal role in ensuring the integrity of our rapidly expanding consumer internet platform that caters to millions across content, community, e-commerce, and advertising sectors. As we scale internationally, your expertise will be crucial in maintaining content safety, protecting users, and ensuring compliance with regulatory standards across various markets. This position is integral to the Trust & Safety (T&S) team, emphasizing risk monitoring, incident management, and operational strategy enhancement.Key Responsibilities:Risk Monitoring & Early Warning Systems: Establish proactive risk detection mechanisms, ensuring prompt identification and response to major platform risks.Incident Response & Cross-Functional Coordination: Collaborate across teams to manage risk incidents effectively, including policy violations and organized abuse.Risk Strategy Execution & Operations Optimization: Partner closely with moderation teams to implement and refine risk governance strategies at the operational level.Risk Analysis & Continuous Improvement: Analyze risk data to uncover emerging patterns and enhance the effectiveness of mitigation strategies.

Join Grab, Southeast Asia's leading superapp, as an Associate in our Business Operations & Partnerships team focused on Mobility. In this role, you'll contribute to enhancing our operational efficiency and driving strategic partnerships that elevate our mobility services. Collaborate with cross-functional teams, analyze market trends, and support the expansion of Grab’s mobility offerings.

Join Sentient Technologies as the Director of Operations and Strategy, a pivotal role dedicated to driving operational excellence and strategic initiatives across our organization. As a leader, you will oversee the implementation of innovative operational strategies that enhance efficiency and optimize performance.Your responsibilities will include collaborating with cross-functional teams, analyzing market trends, and ensuring alignment with our business objectives. You will play a vital role in shaping our operational processes and contributing to our overall strategic vision.

The Company You’ll JoinCarta is at the forefront of connecting founders, investors, and limited partners through innovative software tailored for the unique needs of venture capital, private equity, and private credit. With over 65,000 companies across 160+ countries relying on Carta’s solutions, our platform equips you to build, invest, and scale with assurance.Our Fund Administration platform is trusted by more than 9,000 funds and SPVs, managing nearly $185 billion in assets. Designed to enhance the strategic capabilities of fund CFOs, Carta has been recognized by Fortune, Forbes, Fast Company, Inc., and Great Places to Work, as we redefine the infrastructure of private markets.Together, we are creating a comprehensive ERP platform for private markets. Traditional ERP systems fall short for Private Funds, and our goal is to offer a holistic software solution that eliminates outdated spreadsheets and fragmented services. Carta’s software provides a seamless ERP experience for private capital, making private markets operate with the efficiency of public markets.For further insights into our offices and culture, visit our Carta careers page.The Team You’ll Work WithYou will collaborate with the GTM Strategy & Operations team, partnering with Sales and Marketing leaders to propel Carta’s revenue strategy and ensure exemplary execution. This role is pivotal for the AMEA (APAC, Middle East, and Africa) team, facilitating growth within the private markets ecosystem.Your role will serve as the operational backbone for our AMEA GTM leaders, closely collaborating with a growing team of Sales and Marketing partners. Additionally, you will act as the primary strategic liaison between regional needs and our Global RevOps teams to establish a world-class international operating model.The Problems You’ll SolveAs a GTM Strategy & Ops Associate, you will be responsible for the operational roadmap for the AMEA region, leveraging processes, systems, and data to enhance productivity. You will tackle complex challenges as we diversify into various asset classes and intricate sales motions.Strategic Territory & Execution: Manage AMEA territory planning, account segmentation, and Book of Business assignments to ensure fair coverage and optimize sales velocity.Data & Analytics Foundation: Define business requirements for regional reporting. Develop and maintain BI dashboards that proactively highlight risks and opportunities in the AMEA pipeline and customer retention.Process Architect: Design and implement efficient processes to streamline operations.

Role overview The Revenue Strategy & Operations Lead at Anthropic plays a key role in developing and improving strategies that support the company's revenue growth. Based in Singapore, this position collaborates with teams across the organization to strengthen revenue operations and uncover new growth opportunities. What you will do Shape and implement strategies aimed at driving revenue growth Work with cross-functional teams to enhance operational efficiency Apply data and analysis to fine-tune revenue processes Identify and pursue new revenue opportunities as Anthropic expands Location This role is based in Singapore.

Role overview The Manager of Strategic Partnerships - Global Issuers at OKX plays a key part in developing and nurturing connections with major industry partners. The main focus is to support new initiatives that broaden OKX’s presence and reinforce its global partnership network. This position also contributes to shaping strategies that align with OKX’s larger objectives in the cryptocurrency sector. Key responsibilities Build and maintain strong relationships with leading partners in the industry. Support and drive new initiatives to extend OKX’s global reach. Help define partnership strategies that advance OKX’s goals in the crypto space. Location This position is based in Singapore.

Join OKX as a Product Manager/Director for Global Payment Partnerships, where you'll play a pivotal role in driving our payment solutions and enhancing our customer experience. You will collaborate with cross-functional teams to develop strategic partnerships and optimize payment processes, ensuring seamless transactions for our users. Your insights will help shape our product roadmap and contribute to the overall success of our platform.

Role Overview Amplitude is hiring an APJ Sales Strategy & Operations Manager based in Singapore or Sydney. This role shapes sales strategy and improves operations throughout the Asia-Pacific region. What You Will Do Work with teams across functions to strengthen sales effectiveness and support revenue growth Analyze market trends to inform regional sales decisions Develop and implement strategic initiatives for the APJ sales organization Review and refine sales processes to ensure efficiency and alignment with company goals

Role Overview Delivery Hero is hiring a Head of Commercial Strategy & Operations for Partner Growth in Singapore. This position shapes and executes commercial strategies focused on partner growth. The role leads efforts to optimize operations and support sustainable business development. Key Focus Areas Lead initiatives that drive partner growth Optimize operational processes Support long-term business development goals Strengthen market presence through strategic planning What Success Looks Like Success in this role means combining strategic vision with operational know-how to help Delivery Hero reach its growth targets and expand its impact with partners.

About Appier Appier is a cutting-edge AI SaaS company dedicated to simplifying AI by creating intelligent software solutions. Established in 2012, we proudly operate 17 offices across the Asia-Pacific, the United States, and Europe, and are publicly listed on the Tokyo Stock Exchange. For more information, please visit www.appier.com. About the Role We are on the lookout for a process-driven HR Operations professional who is enthusiastic about designing scalable, automated, and data-driven employee services. At Appier, we don’t just execute operations; we constantly innovate and improve them. This position is ideal for someone who enjoys tackling complex challenges and aims to elevate HR tasks into high-quality, standardized workflows. This role can be based in Singapore, Taiwan, or EMEA. As a vital member of the Employee Experience (HR Ops) team, you will act as our internal expert for Global Mobility and Immigration, overseeing the entire employee lifecycle. Collaborating closely with the team, you will systematically audit and enhance core HR processes—from onboarding to offboarding—ensuring compliance, efficiency, and readiness for global expansion. We seek a "builder" mindset: someone who is not complacent with the status quo and thrives on leveraging technology to minimize manual labor. Whether you are resolving intricate visa issues or refining our HRIS workflow, your mission is to deliver a seamless and reliable experience for all Appiers.

Since its inception in 2009 with the launch of League of Legends, Riot Games has transformed into a leading force in the gaming industry, now recognized as the most-played PC game globally. Our portfolio has expanded to encompass a vibrant ecosystem of games, music, films, TV shows, and consumer products. Our second title, VALORANT, has also achieved remarkable global acclaim. As we venture into commercial live events centered around our beloved characters, games, intellectual property, and music universe, we are excited to invite you to join our innovative team.We seek passionate and ambitious professionals who can provide fresh insights and perspectives to Riot Games Music (RGM). If you are someone who embraces creativity, enjoys experimenting with new ideas, and understands how to navigate constraints while maintaining a playful spirit, you may be the right fit for this role.As the APAC Music Artist Partnerships Manager III, you will spearhead RGM's external music partnership initiatives across our extensive portfolio of games and content in the APAC region—covering titles such as League of Legends, Wild Rift, and VALORANT. You will guide the execution of regional music strategies, collaborating closely with both internal teams and external contributors, while representing RGM across Riot's publishing and product teams in East Asia and Southeast Asia.This is a leadership and people management role where you will foster craft excellence in supervising music partnerships and building operational connections across gaming, entertainment, and publishing teams within the APAC region. You'll also act as a vital liaison with our Chinese publishing partners, Tencent and K6, facilitating joint planning, regional artist collaborations, and campaign execution.

About Nium Nium stands at the forefront of global real-time cross-border payment solutions. Established with the vision to create the global payments infrastructure of the future, our platform empowers banks, fintech companies, and enterprises to transfer money instantaneously across the globe. With co-headquarters in San Francisco and Singapore and a presence in 14 international markets, we are embarking on a thrilling phase of growth. In July 2025, we achieved unprecedented milestones, recording the highest revenue and volume in our decade-long history, along with EBITDA profitability. Currently, Nium facilitates nearly $50 billion in payments each year, predominantly for enterprise clients, while continuously enhancing our robust financial foundation. Now is an exciting time to join our rapidly evolving team. Our extensive payout network spans over 190 countries and supports 100 currencies, enabling real-time transactions across 100 corridors. We facilitate seamless transfers to accounts, wallets, and cards, provide local collections in 35 markets, and operate a card issuance business in 34 countries. Armed with regulatory licenses in over 40 markets, we simplify the onboarding, integration, and global scaling processes for our partners. Our innovation and scale have garnered accolades, including recognition as one of CNBC’s World’s Top Fintech Companies in 2025, Best Cross-Border Payments Solution at the PayTech Awards, and a spot in FXC Intelligence’s Top 100 Cross-Border Payments Companies list. In 2024, we successfully raised US$50 million in Series E funding at a valuation of US$1.4 billion, aimed at accelerating our network expansion, product innovation, and talent development. With the B2B payments market projected to reach US$175 trillion by 2030, Nium provides ambitious innovators the opportunity to redefine the landscape of global money movement, combining the stature of a leading firm with the dynamism of a high-growth enterprise. About the RoleNium is seeking a dynamic Global Head of Financial Crime Strategy to spearhead our prevention, detection, and reporting strategies. This pivotal role entails close collaboration with our operations, legal, regulatory compliance, and product teams.The ideal candidate is a self-motivated, driven professional eager to thrive in a fast-paced, dynamic environment.This leadership position is responsible for overseeing the Financial Crime Strategy as the first line of defense, directly reporting to the Chief Operations Officer (COO). With a strong emphasis on technology, automation, and continuous optimization, the role's primary focus will be to enhance our Financial Crime Compliance (FCC) program, prioritizing the safeguarding of the business against Money Laundering Risk, including Counter-Terrorist Financing and sanction risks, while ensuring swift and effective detection of any illicit activities.

Join ncs3 as a Global Mobility Intern within our People Strategy & Solutions team. This internship offers you a unique opportunity to gain hands-on experience in global mobility practices while working in a dynamic and supportive environment. You will assist in managing international assignments, understanding local regulations, and supporting our global workforce. This role is designed for individuals who are passionate about human resources and want to develop their skills in a global context.

Meet Our TeamThe GrabRentals and GrabCab division is integral to our strategy, partner management, and operational effectiveness. Our team is responsible for pricing strategy, product development, sales, marketing, operations, and collaborates closely with multiple teams across Grab, including business, tech, and analytics.We provide sustainable access to premium vehicles for our hirer-partners, enabling them to generate income on the Grab platform without the burden of vehicle ownership. This approach ensures a consistent supply of vehicles within the Grab marketplace. Role OverviewIn this crucial position, you will play a significant role in driving business growth by planning and closing impactful deals and strategic partnerships. You will engage in strategic planning, utilize data insights, and collaborate with various stakeholders across Grab.Your focus will be on expanding new advertising revenue streams, fostering strategic partnerships, and cultivating robust relationships with our partners. A strong enthusiasm for partner engagement and achieving shared success is vital.You will report directly to the Marketing & Partnerships Manager and work onsite at our Singapore office.Key ResponsibilitiesCreate and deliver persuasive business proposals while managing the entire deal lifecycle from pitching to execution.Establish and nurture strong relationships with both internal and external partners, utilizing data-driven insights to inform negotiations.Conduct competitive analysis to uncover new growth opportunities and areas for expansion in the partnership sphere.Identify and develop new advertising revenue streams through fleet advertising, emphasizing strategic forecasting and revenue projection.Facilitate the strategic growth of the corporate booking segment by applying pricing strategies and supply-demand analytics.Collaborate with internal teams (business, product, operations, marketing) and external partners to ensure project delivery within stringent timelines.Plan and oversee event sponsorships to guarantee successful implementation and achievement of strategic objectives.

About Plaud Inc.Plaud Inc. is pioneering the development of the world’s most reliable AI work companion, enhancing productivity and performance through innovative note-taking solutions. Trusted by over 1,000,000 users globally since 2023, we are on a mission to elevate human intelligence by creating cutting-edge infrastructure and interfaces that capture, extract, and utilize the essence of what you say, hear, see, and think.Plaud, incorporated in Delaware and based in San Francisco, is at the forefront of merging human intelligence with AI through our unique hardware-software ecosystem. We uphold the highest standards of data security and privacy protection with certifications including ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031.Discover more about us at www.plaud.ai and connect with us on Instagram, X, Facebook, LinkedIn, and YouTube.

About AirwallexAirwallex stands as the premier unified payments and financial platform designed for global enterprises. Our innovative blend of proprietary infrastructure and software empowers over 200,000 businesses worldwide—such as Brex, Rippling, Navan, Qantas, SHEIN, and many others—with fully integrated solutions to manage everything from business accounts and payments to spend management, treasury, and embedded finance on a global scale.Founded in Melbourne, we boast a dynamic team of over 2,000 of the brightest minds in tech, spread across 26 offices globally. Valued at US$8 billion and backed by leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of creating the financial platform of the future. If you're excited to undertake the most ambitious work of your career, we invite you to join us.Attributes We ValueWe seek builders with a founder-like drive who desire substantial impact, rapid learning, and genuine ownership. You bring expertise and sharp analytical skills, motivated by our mission and operating principles. You make swift, well-judged decisions, approach challenges with curiosity, and apply first principles thinking while balancing speed with thoroughness.You are humble and collaborative, capable of transforming innovative ideas into tangible products, and you excel at executing tasks from start to finish. Leveraging AI, you work smarter to solve problems efficiently. Here, you'll engage with complex, high-profile challenges alongside exceptional teammates, advancing your career as we shape the future of global banking. If this resonates with you, let's create what comes next.About the TeamThe Operations team at Airwallex is crucial in enhancing the overall customer experience and ensuring operational excellence. Our collaborative team of analysts, strategists, and operational specialists is dedicated to translating vision into actionable results. We utilize data insights, exceptional problem-solving capabilities, and a thorough understanding of the business to optimize processes, elevate customer experience, identify improvement opportunities, and guarantee that Airwallex operates efficiently at scale while delivering a superior customer experience.What You'll DoAs the Head of Global Customer Support, you will spearhead and expand our global Customer Support organization to provide swift, high-quality, and consistent customer experiences across various regions and channels. You will be responsible for the global support strategy...