Operations Specialist - Organizational Development & Inclusion

Role overview Jobgether seeks a Billing & Operations Specialist to support a partner in Mexico. This role ensures financial accuracy and helps bridge the gap between service delivery and billing. The position is essential for maintaining clear financial operations in a service-focused setting. What you will do Handle the full billing cycle, preparing accurate and timely invoices. Work closely with field and operations teams to confirm that billed items reflect completed services. Manage financial reconciliation and reporting, keeping thorough records and supporting visibility into cash flow. Identify opportunities for process improvement and help implement changes to boost operational efficiency. Requirements Background in accounting, operations management, or systems coordination. Keen attention to detail and a methodical approach to following processes. Experience using QuickBooks and service management software. Ability to collaborate with both field and operations teams. Comfort working in a structured environment focused on ongoing improvement. Location This position is based in Mexico.

Join our dynamic Finance team at hireframe as a Billing Specialist. In this pivotal role, you will take charge of comprehensive subscription billing, manage recurring invoicing, implement usage-based billing strategies, and oversee accounts receivable for our SaaS operations. Your attention to detail will ensure billing accuracy and contribute to a top-notch customer billing experience. You will work closely with cross-functional teams, including Sales, Customer Success, Revenue Operations, and Finance, to streamline processes and enhance our billing operations.Key ResponsibilitiesBilling Operations & Invoice ManagementManage the complete billing cycle for customers, including generating, validating, and delivering invoices in multiple currencies.Oversee monthly billing cycles catering to subscription and usage-based invoices.Facilitate invoice submission through customer AP portals to ensure timely and precise distribution.Keep billing schedules, contract updates, and customer records updated in NetSuite SuiteBilling.Address customer billing inquiries and efficiently resolve any discrepancies or disputes.Collaborate with Sales and Customer Success teams to manage billing setups, amendments, renewals, and customer communications.Accounts Receivable & CollectionsMonitor accounts receivable aging and proactively engage in collections activities.Conduct weekly reviews of AR aging to identify trends and potential risks.Implement automated dunning processes and perform direct outreach as required.Communicate with customers regarding overdue balances, payment plans, and remittances.Assist with month-end closing activities related to accounts receivable and bad debt considerations.Analyze billing and collections data to pinpoint discrepancies or areas for process improvement.Reconciliation, Accuracy & ComplianceReconcile billing information across NetSuite, Salesforce, and internal systems.Validate usage data, billing logic, and charges related to usage-based billing.Ensure accuracy in customer, contract, and billing master data across various systems.Provide documentation and support for internal audits and financial reporting requirements.Systems, Tools & Workflow OptimizationUtilize NetSuite SuiteBilling and ARM, Salesforce, and Excel/Sheets extensively.Enhance workflows related to quote-to-cash processes and system integrations.Take charge of scheduled and off-cycle billing runs, including invoices for newly closed deals.

With over 25 years of experience and millions of diners, OpenTable, a subsidiary of Booking Holdings, Inc. (NASDAQ: BKNG), stands as a premier leader in the restaurant industry. Our cutting-edge technology empowers restaurant partners to focus on their teams, guests, and overall profitability while enabling diners to discover and reserve the perfect dining experience for any occasion. At OpenTable, each employee contributes significantly to our mission and culture of hospitality, which revolves around caring for others. Join our global team, which encompasses a portfolio of metasearch brands, and make a tangible impact. We are currently looking for a meticulous and customer-oriented Billing Support Specialist to become part of our Customer Support team. This pivotal role is essential for maintaining billing accuracy, resolving customer inquiries, supporting revenue operations, and managing collections activities. It is an excellent opportunity for a driven professional eager to grow within a vibrant team while honing expertise in billing operations, collections, and customer account management. The ideal candidate will possess a strong financial background, outstanding customer service skills, and the ability to excel in a fast-paced, goal-oriented environment.

Join our dynamic Finance team as a Senior Billing & Collections Analyst. In this pivotal role, you will take ownership of the complete subscription billing process, including recurring invoicing, usage-based billing, and accounts receivable management for our SaaS business. Your primary goal will be to ensure billing accuracy and deliver an exceptional customer billing experience while collaborating closely with Sales, Customer Success, Revenue Operations, and Finance teams.Billing Operations & Invoice ManagementManage the entire customer billing process, including invoice generation, validation, and delivery in multiple currencies.Oversee monthly billing cycles for both subscription and usage-based invoicing.Facilitate the submission of invoices through customer AP portals to ensure timely and accurate distribution.Maintain billing schedules, contract updates, and customer information within NetSuite SuiteBilling.Address customer billing inquiries and efficiently resolve discrepancies or disputes.Collaborate with Sales and Customer Success on billing setups, modifications, renewals, and customer communications.Accounts Receivable & CollectionsMonitor accounts receivable aging and proactively manage collections activities.Conduct weekly reviews of accounts receivable aging to identify trends or risks.Utilize automated dunning processes and engage in direct outreach when necessary.Communicate with customers regarding overdue balances, remittances, and payment plans.Assist in month-end close activities related to accounts receivable and bad debt considerations.Analyze billing and collections data to uncover discrepancies or opportunities for process improvement.Reconciliation, Accuracy & ComplianceReconcile billing data among NetSuite, Salesforce, and internal systems.Validate usage data, billing logic, and usage-based charges.Ensure accuracy in customer, contract, and billing master data across systems.Provide documentation and support for internal audits and financial reporting requirements.Systems, Tools & Workflow OptimizationEngage extensively with NetSuite SuiteBilling and ARM, Salesforce, and Excel/Sheets.Support enhancements in quote-to-cash workflows and system integration processes.Take full responsibility for scheduled and off-cycle billing runs, including invoices for newly closed deals.

The Senior Billing Analyst will play a pivotal role in overseeing and executing the billing process, which includes generating invoices, reviewing billing data, reconciling accounts, and preparing comprehensive reports. This position demands a meticulous professional with substantial experience in billing operations and financial reporting. The Senior Billing Analyst will work collaboratively with various departments to ensure precise and efficient billing practices.This role is fully remote and will require working during U.S. business hours.Duties and Responsibilities:Billing Operations:Generate and review invoices to ensure accuracy and completeness.Reconcile billing data with financial records to ensure consistency.Oversee the billing cycle from start to finish, ensuring timely and accurate invoicing.Address and resolve billing discrepancies and disputes promptly.Data Management and Reporting:Maintain and update billing systems.Prepare regular billing reports and financial statements.Reconcile balance sheet related accounts, such as A/R and bad debt.Reconciliation and Audit:Reconcile billing accounts and resolve any discrepancies.Assist in audits related to billing and financial reporting.Process Improvement:Identify and implement enhancements to billing processes to improve efficiency and accuracy.Collaboration and Communication:Work closely with finance, revenue operations, sales, and customer service teams to ensure accurate billing and resolve any issues.Communicate effectively with clients to address billing inquiries and provide assistance.Collections:Follow up with customers weekly to ensure timely processing of invoices.

Viamericas operates as a licensed money transmitter, providing international money transfers, bill payment services, check processing, and related financial products. The company supports a broad network, connecting thousands of agent locations in the United States with nearly 288,000 locations in 95 countries. Viamericas aims to help immigrants by making essential financial services accessible and reliable. Role overview The Bill Payment & Mobile Top-Ups Specialist is responsible for assisting both agents and customers with bill payment and mobile top-up services. This role directly supports Viamericas’ main financial offerings and helps drive the growth of its money transfer business. What you will do Support agents and customers with bill payment and mobile top-up transactions Contribute to the expansion and improvement of money transfer services Location This position is based in Tijuana, Baja California.

Join our dynamic team at Expeditors as a Billing Coordinator, where you'll play a crucial role in managing billing processes and ensuring accuracy in financial transactions. This is an exciting opportunity for individuals eager to begin their careers in the logistics and supply chain industry.

As a Senior Billing Analyst at Hireframe, you will play a pivotal role in overseeing and executing our billing processes. Your responsibilities will include generating accurate invoices, meticulously reviewing billing data, reconciling accounts, and preparing detailed reports.This position calls for a detail-oriented professional with a wealth of experience in billing operations and financial reporting. You will work collaboratively with various departments to ensure that our billing practices are not only accurate but also efficient.This is a fully remote position, allowing you to work from the comfort of your home during U.S. business hours.Key ResponsibilitiesData Management and Reporting:Maintain and regularly update billing systems.Prepare comprehensive billing reports and financial statements.Reconcile balance sheet accounts, including Accounts Receivable and bad debt.Billing Operations:Generate and review invoices to ensure precision and completeness.Reconcile billing data with financial records for consistency.Manage the entire billing cycle to guarantee timely and accurate invoicing.Address and resolve billing discrepancies and disputes in a prompt manner.Collections:Conduct weekly follow-ups with customers to ensure timely processing of invoices.Reconciliation and Audit:Reconcile billing accounts and address any discrepancies.Assist in audits related to billing and financial reporting.Collaboration and Communication:Collaborate closely with finance, revenue operations, sales, and customer service teams to ensure accurate billing and address any issues.Communicate effectively with clients to resolve billing inquiries and provide assistance.Process Improvement:Identify and implement enhancements to billing processes to improve efficiency and accuracy.

Join Informagroup PLC as an O2C Billing Analyst and be a crucial part of our dynamic finance team. In this role, you will manage the Order to Cash cycle, ensuring accuracy and efficiency in billing processes. You will work closely with cross-functional teams to optimize workflows and enhance customer satisfaction through timely and precise billing.

Join our dynamic team at SGS as a Billing Analyst, where you will play a crucial role in ensuring accurate billing processes and financial reporting. You will be responsible for analyzing billing data, resolving discrepancies, and collaborating with cross-functional teams to enhance our service delivery.

Hello! We are Fever, the premier tech platform transforming culture and live entertainment.Our mission is to make culture and entertainment accessible to everyone. Leveraging our innovative technology and data-driven strategies, we are changing the way audiences engage with live experiences. Each month, our platform inspires over 300 million individuals across more than 40 countries to discover unforgettable events, while empowering creators with insightful data and tools to scale and innovate their offerings.Our achievements speak for themselves: we have collaborated with industry titans like Netflix, F.C. Barcelona, and Primavera Sound, and our award-winning events are supported by top-tier global investors. How impressive is that?To continue our growth, we are seeking proactive individuals with a hands-on approach who are excited to shape the future of entertainment!Are you ready to join the experience?Now, let’s delve into the specifics of this role and how you can contribute to Fever’s mission.ABOUT THE ROLEWe are searching for an Onsite Operations Specialist who thrives on enhancing efficiency and consistently finds solutions to challenges!As a critical member of the Operations team, you will ensure the seamless execution of our events from inception to conclusion, leading your team and meticulously managing every operational detail.Developing and overseeing the operational plan for events, ensuring comprehensive coverage of all requirements (access control, staff allocation, cashless systems, kiosks, etc.).Directing the onsite execution, ensuring that setup, live operations, and closure occur flawlessly and in compliance with our standards.Monitoring the event closure process, which includes reconciliations, incident reporting, and further evaluations.

About the Role Traba is hiring an Operations Specialist in Guadalajara, Mexico. This entry-level position is designed for recent graduates ready to build practical experience and support daily operations. What You Will Do Assist with process improvements across the operations team Help identify ways to increase efficiency in daily workflows Support smooth, reliable day-to-day operations Who We’re Looking For Recent graduates eager to learn and grow in an operations role Strong interest in process optimization and teamwork Willingness to contribute and adapt in a collaborative setting

Join ALTEN México, a premier engineering and technological development firm, as an Accounts Receivable and Billing Analyst. Our team of over 350 professionals delivers specialized solutions across diverse sectors such as Automotive, Energy, Aerospace, Banking and Insurance, Telecommunications, Multimedia, and Rail. We provide a full spectrum of services including design, development, programming, implementation, and manufacturing, ensuring quality and autonomy in every project we undertake for our clients.ALTEN México is part of the ALTEN Group, a global leader in engineering and IT services, with a presence in over 30 countries across Europe, North America, Asia, Africa, and the Middle East. Employing more than 46,000 individuals, 88% of whom are engineers, we cover the entire development cycle and offer a wide array of services from original concept to product design, production systems, and implementation.

Join our dynamic team at spoton as a Client Operations Specialist, where you will play a vital role in ensuring exceptional service and support for our clients. You will be responsible for managing client inquiries, resolving issues, and enhancing the overall client experience. If you are passionate about customer service and thrive in a fast-paced environment, we want to hear from you!

IndustrySaaS / Growth & Revenue OperationsWork ArrangementFully RemoteJob TypeFull-timeWork ScheduleUS Time Zones (EST)About Pearl TalentPearl Talent connects the top 1% of global candidates with leading startups in the US and EU. Our clients have collectively raised over $5 billion and are backed by renowned organizations such as OpenAI, a16z, and Founders Fund. We seek the most ambitious and talented individuals who are eager to grow and advance in their careers. Many of our candidates have been flown to the US and EU to work directly with clients, often attaining promotions that align them with peers onshore.Why Work with Us?At Pearl, we are not just a recruiting firm; we offer exceptional opportunities to collaborate with visionary founders across the US and EU. Our mission is to place you in roles that foster growth, challenge you, and enable you to build meaningful, long-term careers.About the CompanyOur client is an innovative, remote-first startup focused on developing scalable growth systems and revenue automation solutions for enterprise and B2B markets. They are committed to creating efficient, repeatable processes that enhance pipeline growth, improve sales outcomes, and empower high-performing teams to scale effectively on a global scale.Role OverviewWe are in search of a detail-oriented Growth & Outbound Operations Specialist who will design, implement, and manage outbound and revenue automation infrastructures. This role is crucial for building the outbound engine that facilitates scalable prospecting and pipeline generation. You will collaborate with marketing and sales teams to create repeatable systems, optimize campaigns, and ensure accurate data and CRM processes. The ideal candidate is analytical, process-driven, and proficient in automation and multi-channel outbound tools. Successful candidates are proactive, self-motivated, and excel in fast-paced, growth-oriented environments.Your ImpactDrive consistent pipeline generation through structured outbound systems.Optimize outbound campaigns to enhance response and meeting rates.Minimize manual processes by automating lead management and CRM workflows.Maintain data integrity and provide accurate reporting to guide strategic decisions.Enhance the engagement and performance of newsletters and outbound communications.

Join Our Team: Marketing & Revenue Operations Specialist! We are on the lookout for a dynamic Marketing & Revenue Operations Specialist to become a key player in enhancing our operational efficiency in the Tech/IT sector.What You'll Do: CRM Management: You'll be responsible for maintaining data hygiene (Leads, Accounts, Opportunities) and generating insightful reports and dashboards for informed decision-making. Campaign Execution: You will coordinate the deployment of materials and campaigns across outbound channels and email. Lead Flow Optimization: Your role will involve identifying bottlenecks between marketing and sales, proposing effective process improvements. Sales Support: You'll ensure the sales team has all the necessary tools to manage the pipeline successfully.What We're Looking For: A minimum of 2 years’ experience in Marketing Operations, Sales Operations, or CRM Administration. Proficiency in English (B2+). Expert knowledge of CRMs (Salesforce, HubSpot, or Zoho). Previous experience in B2B Tech / IT Services is desirable, with a preference for candidates with experience in MSPs or Cybersecurity. An analytical mindset, strong attention to detail, and exceptional written communication skills.

Role Overview The Senior Specialist, Policy Operations at Lyft, Inc. helps guide the policies that impact Lyft’s operations in Mexico City. This role works closely with teams across the company to keep Lyft’s activities in line with local regulations and to support business goals through effective policy work. Key Responsibilities Work with colleagues from different departments to interpret and apply local regulatory requirements. Help shape and refine internal policies that affect Lyft’s presence in Mexico City. Advocate for policy positions that align with Lyft’s business objectives. Analyze policy issues and regulatory frameworks relevant to Lyft’s operations. What You Bring Experience with policy analysis and understanding of regulatory environments. Ability to connect operational needs with policy requirements. Strong collaboration skills when working with cross-functional teams.

Flexport moves over $19 billion in goods each year, helping clients of all sizes, from startups to Fortune 500 companies, navigate global trade across 112 countries. The company’s technology and expertise have become even more important as supply chain disruptions reshape the industry. Flexport’s mission is to make global commerce simple and accessible for everyone. Role overview The Global Operations Specialist manages the full shipment process for Flexport clients in Guadalajara, Mexico. This position works with a range of partners, including internal teams, customs specialists, subcontractors, carriers, and terminals. The goal: ensure shipments move smoothly and clients achieve their logistics objectives. The work also helps shape new operational models that support Flexport’s growth. What you will do Oversee the entire shipment lifecycle for clients. Work closely with internal teams and external partners to coordinate efficient movement of goods. Keep data accurate and respond quickly to prevent or resolve shipment delays. Support the development of new operational approaches as Flexport expands. Growth and development Members of the Americas Operations team learn Flexport’s operational practices and become part of the company’s culture. As Flexport grows, there may be opportunities to help launch new markets or relocate internationally. Location This role is based in Guadalajara, Mexico.

Jobgether seeks an HR People Operations Specialist based in Mexico. This position plays a key role in supporting and improving the employee experience throughout the company. The focus lies in HR processes and employee engagement, with a strong commitment to fostering a positive workplace culture. Key responsibilities Support and refine HR processes to create a smooth employee journey Promote initiatives that strengthen the organizational culture Drive activities aimed at employee engagement Work closely with team members to help build a thriving work environment Requirements Proactive approach to solving problems and improving processes Background in people operations or HR Clear interest in employee engagement and workplace culture This role offers the chance to influence how people experience work at Jobgether. Candidates who bring a people-first mindset and a drive to make a difference will find this work meaningful.