Operations Specialist - Micromobility Operations

Join Experian as a GTM Sales Operations and Analytics Specialist in Sofia, where you will play a vital role in driving our go-to-market strategies. You will be responsible for analyzing sales data, developing insights, and optimizing processes to enhance our sales performance.

Role Overview Experian is looking for a Sales Operations Reporting and Analytics Specialist to join the team in Sofia. This role focuses on using data to support strategic decisions and improve sales outcomes. What You Will Do Analyze sales data to identify trends and actionable insights Create reports, dashboards, and visualizations for stakeholders Communicate findings clearly to support business decisions Location This position is based in Sofia.

Role Overview flix is hiring a Fraud Operations Specialist based in Sofia. This position focuses on protecting company operations from fraud and maintaining the integrity of services. What You Will Do Analyze transaction patterns to identify suspicious activity Apply and refine fraud detection strategies Work with teams across the business to strengthen fraud prevention measures

Join Experian as a Senior Data Analytics Specialist focused on Internal Controls over Financial Reporting (ICFR). In this pivotal role, you will leverage your expertise in data analytics to enhance the integrity of our financial reporting processes. You will collaborate with cross-functional teams to design and implement robust data-driven solutions that ensure compliance and improve operational efficiencies.

Bolt is looking for a Sales Specialist to join the Bolt Food team in Sofia, Bulgaria. This position centers on working directly with restaurant partners throughout the city. Key responsibilities include helping new restaurant partners get started on the platform and supporting their move to an Account Manager. The role aims to deliver a smooth onboarding experience for every partner. What you will do Engage with restaurant partners in Sofia to guide them through the onboarding process Facilitate the handover of partners to Account Managers Support the growth of Bolt Food’s network in the local market Team and collaboration This role offers the chance to work alongside colleagues from around the world and contribute to a food delivery platform that is expanding rapidly.

At Cision, we are dedicated to empowering each individual to create an impact. Here, your voice is amplified, your ideas are celebrated, and your distinct perspective drives our collective achievement. By joining our global team, you will flourish in an environment that promotes curiosity, teamwork, and innovation, while contributing meaningfully to the brands we elevate. Join us in revolutionizing communication and forging genuine connections that matter. Whether you’re tackling intricate challenges or spearheading bold innovations, your growth translates to our success. Together, we’ll cultivate the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. We are currently seeking a motivated individual to join our team as a Sales Operations Analyst. In this role, you will support our Sales and Revenue teams by simplifying data interpretation and streamlining processes. You will assist with reporting, analysis, and daily operations to enhance visibility and consistency throughout the sales lifecycle. Your contributions will be pivotal in aiding the team in making informed decisions and improving efficiency, ultimately driving overall sales success.

Join our dynamic Delivery team in Sofia as a Courier Operations Specialist! In this pivotal role, you will be instrumental in enhancing, scaling, and optimizing our courier fleet, ensuring a seamless experience for our couriers, customers, and restaurant partners.About UsWith over 200 million customers across more than 50 countries, Bolt stands as one of the fastest-growing technology companies in Europe and Africa. Our success is attributed to our talented team, and we are committed to fostering an inclusive environment where everyone feels welcome, regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability. Our mission is to transform cities into spaces for people, not cars, and we need your expertise to help us achieve this vision!About the RoleIn this role, you will collaborate with cross-functional teams and external partners to drive courier acquisition, onboarding, retention, and maintain operational excellence daily. This opportunity allows you to make a significant impact in a rapidly growing, tech-driven environment.

Are you excited about the opportunity to support a fleet of robots in their operations? If you are: Eager to work in the tech industry without requiring programming expertise; Seeking a stimulating professional environment filled with curious minds; Desiring to excel in a culture that promotes accountability and growth... this role is made for you! Welcome to Ocado, a pioneering technology company located in the vibrant city of Sofia. We aim to revolutionize the global shopping experience. As a leading technology enterprise, we are redefining e-commerce, fulfillment, and logistics within online grocery shopping and beyond. Our Ocado Smart Platform (OSP) is a cutting-edge online shopping system that leverages artificial intelligence, robotics, and automation to meet the unique challenges of online grocery services. What will you do as part of our Operational Services Support Centre of Excellence? At Ocado, we host the world's most sophisticated grocery automation system. Central to our automated Customer Fulfillment Centres is 'The Hive,' where fleets of robots fulfill 50-item orders in just 5 minutes, with robotic arms working collaboratively with the bots to pick and pack orders with unmatched precision. As an Operational Services Support Specialist, your responsibilities will include: • Serving as the primary contact for client operational teams, collaborating closely with Engineering Operations and Technology teams to achieve optimal outcomes and address inquiries. • Leading a team of site support specialists during your shifts, managing work assignments and workforce management (including tickets, mobile robot recoveries, and coordinating recovery windows). • Collaborating with the support specialist team to ensure effective service coverage and meet related targets or service level agreements. • Working on a rotating shift schedule to provide 24/7 monitoring and support for our warehouses. • Performing entirely onsite. • Ensuring timely responses and pickups within the operational framework.

At Cision, we are dedicated to empowering individuals to make a significant impact. Your voice matters, your ideas are appreciated, and your unique viewpoint drives our shared success. As part of our global team, you will flourish in an environment that promotes curiosity, collaboration, and innovation, contributing meaningfully to the brands we nurture. Be a part of shaping the future of communication and building authentic connections that resonate. Whether you are addressing intricate challenges or spearheading innovative solutions, your growth is our collective achievement, and together, we will create the conversations of tomorrow. Elevate your impact at Cision. Be seen, be understood, be you. We are seeking a driven and talented individual to join our team as a Sales Operations Analyst. In this pivotal role, you will support our Sales and Revenue teams by simplifying data interpretation and enhancing operational processes. Your contributions to reporting, analysis, and daily operations will enhance visibility and consistency throughout the sales lifecycle. You will play a crucial role in enabling the team to make informed decisions and work more efficiently, all while driving overall sales success.

WHO WE ARE: From our humble beginnings as a small startup, we have evolved into a global fintech powerhouse, employing over 3000 talented individuals from 80 nationalities across 22 offices on 4 continents. Our growth trajectory is faster and more diverse than ever. WHAT WE DO: Our innovative card readers empower more than 4 million merchants to process payments across 36 countries. We strive to create an environment where small businesses thrive by continuously expanding our suite of products and services. Since launching mPOS in 2012, we have enabled merchants to enhance their connections with their businesses, customers, and peers through our extensive product ecosystem. This includes accounting, online shops, payments, SumUp card and account, P2P transactions, loyalty programs, and comprehensive business analytics—all conveniently accessed in one platform. As a leading global fintech company, our vision is to establish the first-ever global brand for card acceptance. We empower our local, autonomous, cross-functional teams to refine every aspect of our products from conception to execution. About the Team The Processing Acquiring team serves as the backbone of SumUp. We manage intricate integrations with third-party acquirers, payment processors, and global card schemes, ensuring our 'acquiring machine' operates seamlessly. As our ecosystem continues to expand, so does the operational workload associated with maintaining these essential connections. We are excited to introduce a new Product Operations role aimed at fostering clear ownership and structure in operational change management. Your mission will be to oversee and optimize operational changes across our payments ecosystem, guaranteeing the precise and reliable implementation of partner updates, scheme mandates, and compliance requirements. You will report directly to the Product Lead and collaborate with a dynamic cross-functional team of engineers and product managers at our Sofia hub. What You’ll Do Own Operational Change: Serve as the primary accountable owner for all partner-driven updates within the acquiring ecosystem (e.g., file modifications, MCC updates, scheme mandates). Translate Requirements: Decode complex specifications from external partners (including acquirers, Visa, Mastercard) into clear, actionable requirements for Engineering, Operations, and Risk teams. Manage the Intake Process: Establish and maintain a structured approach for tracking and prioritizing incoming operational changes to ensure transparency and predictability. Coordinate Cross-Functionally: Drive synergies across Engineering, Partnership, and other teams to ensure effective implementation of changes.

Job Title: Senior Sales Operations ManagerReporting To: Team Lead of Sales Operations, Digital PaymentsWork Mode: HybridIn the dynamic landscape of payment processing, businesses seek dependable and strategic partners to foster growth.ABOUT NUVEI - Nuvei is a pioneering Canadian fintech enterprise committed to accelerating the success of clients globally. Our modular, flexible, and scalable technology empowers leading companies to accept next-generation payments, provide a comprehensive range of payout options, and leverage banking, risk, and fraud management services. With a presence in over 200 markets, local acquiring in 50+ regions, 150 currencies, and over 700 alternative payment methods, Nuvei delivers the necessary technology and insights for clients and partners to thrive both locally and internationally through a unified integration.At Nuvei, we embody our core values and excel at tackling complex challenges. Our dedication to continuous product improvement and exceptional customer service drives us to seek extraordinary talent to join our journey!Your MissionAs a Senior Sales Operations Manager within our Sales Operations team, you will report directly to the Team Lead of Sales Operations, Digital Payments.This role entails overseeing the operational elements of multiple concurrent projects. The ideal candidate will adeptly collaborate with internal and external stakeholders to define objectives, devise actionable plans, and ensure timely execution.We are looking for a strategic thinker who can effectively influence others and manage operational tasks across various teams. A highly motivated individual with proven experience in managing complex projects from inception to completion is essential. Strong communication skills and a customer-focused mindset are mandatory, along with the ability to thrive in a fast-paced environment.ResponsibilitiesManage the execution of multiple intricate operational deliveries.Define the scope, create, plan, track, and oversee tasks to adhere to the project plan.Facilitate meetings and discussions using the necessary tools to communicate goals, provide status updates, and address any blockers.Organize recurring meetings, manage deliverables and milestones, escalate risks and issues, and ensure relevant stakeholders are engaged to achieve successful outcomes.Serve as the liaison between different departments.Communicate effectively at all organizational levels, both internally and externally, including with management.Demonstrate flexibility in working hours to accommodate a global workforce.RequirementsBachelor’s Degree in Business or a related field is required.Exceptional communication skills and customer service orientation.Proven track record in managing complex projects.Strong analytical and strategic thinking abilities.Ability to work collaboratively in a fast-paced, dynamic environment.

The Senior Specialist in Media Data Operations at NielsenIQ works at the intersection of data management and media analytics. This role centers on supporting the company's media measurement services by ensuring accurate data handling and efficient processing. Key responsibilities Manage and analyze large sets of media data to support business objectives Collaborate with teams across the organization to maintain data integrity Optimize data processing workflows to improve operational efficiency Collaboration and impact Working with cross-functional colleagues, this position helps deliver strategic insights that inform decision-making and strengthen media measurement offerings. Location This role is based in Sofia.

Join Ergomed as a Senior Specialist/Manager in Regulatory Intelligence and Analytics. In this pivotal role, you will spearhead the development of regulatory strategies and harness analytics to enhance our operations. You will collaborate with cross-functional teams to ensure compliance and optimize regulatory processes. Your expertise will be instrumental in navigating the complex regulatory landscape, driving innovation and efficiency.

Join Experian as a Junior Analytics Engineer and embark on a journey to transform data into actionable insights. In this role, you will collaborate with cross-functional teams to analyze data and support decision-making processes. Ideal candidates will possess strong analytical skills, a passion for data, and a desire to grow in the field of analytics.

Join Experian as an Analytics Consultant and leverage your analytical expertise to drive data-driven insights and solutions for our diverse client base. In this dynamic role, you will utilize advanced analytical tools and methodologies to interpret complex datasets, enabling clients to make informed strategic decisions.We are looking for individuals who are passionate about data analysis and have a knack for problem-solving. If you're ready to make a significant impact in the world of analytics, we invite you to apply!

Experian is looking for an Analytics Engineer in Sofia. This position centers on turning data into clear, actionable insights that support business decisions and improve performance. Role overview As an Analytics Engineer, the focus is on building analytics solutions that help teams understand and use data effectively. The work involves collaborating with others to translate complex data into information that supports company goals. Key responsibilities Develop analytics solutions using modern technologies Transform raw data into insights that guide business decisions Support efforts to enhance business performance through data-driven analysis Location This role is based in Sofia.

About the RoleJoin our vibrant team as a B2B Digital Sales Specialist and leverage your sales expertise in a fast-paced environment. You will engage with clients through various channels, oversee the complete sales cycle, and foster growth by cultivating strong business relationships. This role is ideal for sales professionals who excel in a digital-first, international landscape.

Genius Sports is at the forefront of the sports technology industry, merging advanced technology with unparalleled live data to revolutionize the sports experience for fans globally. Our mission is to provide immersive, interactive, and personalized experiences that elevate fan engagement. Learn more at geniussports.com.Video Operations Specialist (Sports & Live Streaming)Join our dedicated team where we empower sports leagues and teams to enhance their performance both on and off the field through innovative technology, analytics, and visual insights.We are on the lookout for a passionate and detail-oriented Video Operations Specialist to enhance our dynamic team, committed to delivering top-notch video and streaming services in the sports sector. The ideal candidate will ensure the smooth functioning of tactical video setups while upholding outstanding service standards for our clientele. This role involves collaborating with the Auto-Produced Video department and maintaining our legacy video products that integrate with our data platforms and APIs. The ability to adapt to future requirements is essential.WHAT YOU’LL DO:Review and Configure Video Setups: Conduct thorough evaluations of tactical video setups to ensure optimal pitch coverage, lens, zoom settings, and video/audio quality, while documenting and resolving past connectivity challenges.Confirm Tactical Video Capability: Ensure the system can deliver tactical video from both the main and reverse setups at the installation site.Perform Camera Calibrations: Carry out camera calibrations following established protocols before or during a game, or whenever camera positions are modified.Maintain and Output Quality Control (QC): Execute QC checks on video stitching and calibration, actively monitoring live streams and metrics for optimal performance and viewer experience.Troubleshooting and Support: Utilize runbooks and corrective tools to address technical issues and provide support.

Join our energetic team at crossbordertalents as a B2B Digital Sales Specialist. This role is pivotal in establishing lasting client relationships and managing the sales lifecycle in a vibrant international setting. If you are passionate about driving growth in a digital-first approach, we want to hear from you!Key Responsibilities:Handle a substantial volume of inbound and outbound B2B sales activities, utilizing channels such as phone, email, video calls, and social media to connect with prospects.Utilize Sales Navigator and other lead generation tools to identify and engage with key decision-makers.Develop and maintain a robust sales pipeline, guiding potential clients through each phase of the sales funnel.Accurately log all customer interactions in the CRM system (Salesforce or similar).Qualify leads and facilitate a seamless transition to the onboarding team.Track and report on daily, monthly, and quarterly KPIs to achieve and surpass sales objectives.Adhere to specified SLAs and maintain consistent sales rhythms.