Operations Services Supervisor

Join Raising Cane's as an Operations Manager and lead a dynamic team in delivering exceptional service and quality. In this pivotal role, you will oversee daily operations, ensuring our high standards are met while fostering a positive environment for both employees and customers. You will be responsible for strategic planning, staff development, and driving sales performance.

Operations Manager Location: Midlands (Remote with travel, monthly visit to York HQ) Salary: From £47,000 per year About BritsafeWith over three decades of excellence, Britsafe has established itself as a leader in customer service, driven by a commitment to innovation in processes, technology, and personnel.We are seeking an Operations Manager who embodies our dedication to excellence, ensuring our teams and sites not only meet but exceed industry standards. About the RoleThis multi-site position involves overseeing security and cleaning operations for a diverse range of prestigious clients in sectors like financial services, distribution, and manufacturing across the Midlands and beyond.Your key responsibilities will include: Leadership & Service Delivery – Upholding high standards in manned security and cleaning in compliance with SIA Approved Contractor Scheme standards. Client & Team Management – Cultivating robust client relationships through regular site visits, meetings, and effective staff training. Scheduling & Compliance – Overseeing rostering (via Timegate), performance, motivation, and compliance measures. Technology & Reporting – Leveraging advanced systems for comprehensive reporting, payroll, and scheduling needs.Your ultimate goal will be to ensure the retention and growth of our client base. Requirements Proven management experience in security and/or cleaning (essential) A valid front-line SIA Licence (essential) Exceptional leadership and communication skills High degree of IT literacy and proficiency with advanced systems A full UK driving licence and access to a vehicle Availability to travel to our York HQ at least once a month Candidates without an SIA licence and management experience will not be considered. What We Offer Competitive salary starting from £47,000 per year An opportunity to manage high-profile contracts with leading clients Support from a company that values its people, performance, and service excellence

Operational Risk and Assurance ManagerHM Courts & Tribunals Service (HMCTS) is dedicated to managing the administration of criminal, civil, and family courts and tribunals across England and Wales, as well as non-devolved tribunals in Scotland and Northern Ireland. We are committed to upholding justice as the cornerstone of a safe, fair, and thriving society, and are focused on creating a justice system that is inclusive and effective for all.Currently, we are in the second year of an ambitious six-year initiative aimed at reforming the courts and tribunals system. Our collective efforts are transforming our operational practices, ensuring our justice system remains a global leader by providing a service that enhances accessibility and efficiency for everyone. Our newly modernized Courts and Tribunals Service Centres (CTSC) represent the future of administrative operations, offering centralized hubs for telephony, digital assistance, case progression, and hearing support. These centers guarantee a uniform national service that facilitates the seamless progression of cases and offers essential support to local judiciary members.This is a fixed-term position for 12 months, focusing on overseeing quality monitoring and complaints management across our CTSC to foster service improvement and enhance user satisfaction. The successful candidate will play a crucial role in managing risk while ensuring consistent operational practices across all CTSC locations. Travel between CTSC sites is expected, with base locations including Birmingham, Stoke-On-Trent, or Loughborough.Key Responsibilities:- Manage the CTSC's response to internal and external audits, formulating actionable plans.- Create systems for monitoring and reporting service quality across operational activities.- Ensure assurance on quality and complaints in relation to performance standards/KPIs, addressing variances with actionable recommendations.- Identify opportunities for learning and service enhancement, collaborating with the Corporate Centre and Head of Service Improvement on design and implementation.- Develop proactive risk management strategies, collaborating with Heads of Operations and Service Improvement for effective implementation across CTSC sites.- Provide expert technical advice and recommendations to the CTSC Senior Management Team on risk management and mitigation, identifying issues, proposing solutions, and guiding decision-making processes.Knowledge, Skills and Experience:- Proven knowledge and experience in implementing and managing quality frameworks (Essential).- Demonstrated experience in managing risk and assurance frameworks at an organizational level (Essential).- Strong ability to analyze and present complex data with authority and clarity.

Join Our Team as an Operations Manager - Private BankingContract Type: 12 Month Fixed Term / PermanentWork Arrangement: Hybrid (3 days in office)Location: BirminghamWe are on the lookout for a dynamic and high-caliber professional at the Vice President level to become a pivotal part of our operations team within a leading private banking institution. This position is central to our Operations function, with a particular emphasis on Asset Servicing. The ideal candidate will possess substantial hands-on experience from operational or middle-office environments, particularly in equity or fixed income, and will be adept at integrating into our team swiftly and operating independently.Successful candidates will have a solid background in corporate action event processing, including both mandatory and voluntary actions, and will manage the end-to-end process encompassing event notifications, bookings, reconciliations, and custodial interactions. Familiarity with event-specific details (such as Japanese stock splits) is essential, along with proficiency in navigating complex systems while ensuring meticulous attention to detail and adherence to control frameworks.In addition to asset servicing, relevant experience in settlements is highly desirable, particularly with SWIFT messaging, market matching requirements, and comprehension of 515/518 processes. A thorough understanding of SSIs, custody workflows, asset transfers, and the application of CASS rules 6 & 7 in an operational context is also crucial.To excel in this role, strong interpersonal skills are a must, as you will frequently engage with internal teams, external custodians, and client-facing personnel. A robust risk management mindset, the capability to handle exceptions effectively, and confidence in escalating issues when necessary are vital attributes for success.

gopuff seeks a Junior Operations Supervisor for its Birmingham 1353 site. This position plays a key part in keeping daily operations organized and efficient. What you will do Support the daily workflow and ensure tasks move forward smoothly Assist with troubleshooting and resolving operational issues as they arise Help maintain high standards for customer satisfaction throughout each shift Role focus This role centers on monitoring processes, providing hands-on support to the team, and helping to uphold service quality. The Junior Operations Supervisor works closely with others to keep operations running as planned.

Join Biffa as a Site Manager and play a pivotal role in driving safe, efficient, and compliant site operations.About the RoleAs the Site Manager at our West Midlands facility, you will report directly to the Regional General Manager and take full charge of daily operations.Your primary focus will be on maintaining safety, health, and environmental standards while enhancing operational efficiency. You will also work to improve financial performance and ensure exceptional service delivery to both internal and external clients. In this leadership role, you will nurture your team, advocate for innovation, and strive to unlock the site’s full potential, with progress tracked through clear, outcome-driven KPIs.Success in this position requires close collaboration with the Regional General Manager and the Project and Maintenance Manager, all while fostering a proactive high-performance culture across the site.Health, Safety & Environment Lead initiatives for site health, safety, and environmental performance, aiming to minimize incidents and instill a robust safety-first culture. Enforce site policies and procedures, conducting necessary investigations and disciplinary actions as required. Ensure compliance with all permits, licenses, and legal obligations while striving for zero EA CAR scores, no discharge breaches, and no reportable emissions.Operational Performance Strategically plan and coordinate treatments to maximize operational efficiency and capacity. Provide quotes to customers, assess bookings, and eliminate non-value-adding activities to consistently achieve service KPIs. Champion continuous improvement across processes, systems, and site standards.Financial Management Manage site budgets for treatment, disposal, labor, and maintenance. Deliver robust monthly P&L performance, meeting or exceeding financial targets. Identify opportunities for cost savings without compromising safety or service quality.People & Leadership Oversee staffing levels, scheduling, and performance management. Establish clear objectives and hold teams accountable for their results. Collaborate closely with the Site Manager and other teams to ensure effective resourcing and teamwork. Foster the development of your team through structured training, coaching, and hands-on leadership.

Join our dynamic team at Veolia Environnement S.A. as an Operations Engineer. In this pivotal role, you will be responsible for ensuring the smooth operation and maintenance of our facilities. Your expertise will help us optimize performance and improve our processes, contributing to our commitment to sustainability.

Exciting opportunities await at Auctus Management Group Ltd as we expand due to recent contract wins!We are currently seeking dedicated and experienced Rail Track Operatives and COSS professionals for ongoing projects in Birmingham.Ideal candidates will ideally reside within an hour's commute of Birmingham or London. We offer both temporary and permanent positions for reliable workers.The roles will involve night shifts (Monday to Friday) as well as day and night shifts on weekends.Join us for FREE Drug & Alcohol Testing sessions on Monday 21st, Tuesday 22nd, and Wednesday 23rd at our Birmingham office for those interested in Primary Sponsorship. Secondary Sponsorship is also available if required.If you are passionate about rail operations and meet the qualifications, please contact Dave or Lee at 0121 366 8800.

Role Overview DoorDash is looking for a District Manager to oversee several operational units in the Nashville area. This position covers Nashville, TN, as well as Birmingham and Huntsville, AL. The District Manager will guide teams, monitor performance, and keep operations running smoothly across multiple locations. What You Will Do Lead and support teams across the district, setting clear goals and expectations Track and improve performance metrics for each location Identify ways to streamline processes and boost efficiency Maintain high operational standards and address any issues quickly Encourage collaboration and share new ideas to improve results Location This role is based in Nashville, TN, and also includes oversight of operations in Birmingham, AL, and Huntsville, AL.

Join our team at Adler & Allan as a JetVac Driver / Operator, where you will play a vital role in providing exceptional service and support in our operations. We are seeking an enthusiastic individual ready to dive into a full-time position that offers both personal and professional growth opportunities. As a key member of our team, you will operate our JetVac vehicles, ensuring efficient and safe service delivery.

Join our dynamic team as a Forklift Operator in Birmingham! We are looking for dedicated individuals who can operate forklifts safely and efficiently in a fast-paced environment. Responsibilities include moving materials, loading and unloading trucks, and maintaining a clean and organized work area. Your commitment to safety and efficiency will help us maintain our high standards in the industry.

About Us:Founded in 2007, Wifinity emerged to address a crucial challenge - ensuring reliable connectivity for our armed forces. Often stationed in remote barracks, our soldiers faced obstacles in accessing traditional landline services. This issue extends beyond the military; students in university housing, families at holiday resorts, and residents in shared or retirement accommodations also struggle with conventional broadband solutions.At Wifinity, we provide an innovative alternative. Our services deliver the same high-speed internet and secure networks as traditional broadband, without the associated drawbacks. We offer flexible, Pay As You Go options, allowing customers to pay only for what they need, free from heavy penalties or long-term contracts.We simplify connectivity.The Opportunity:We are on the lookout for a dynamic Field Operations Engineer to become the onsite champion of Wifinity, representing our brand to clients. In this role, you will provide exemplary customer support, implement technical solutions, and oversee the commissioning of new and upgraded sites, ensuring all installations adhere to our design and company standards. This position offers hands-on experience with large-scale networks and infrastructure, playing a vital role in enhancing customer satisfaction and operational excellence.Key Responsibilities:Troubleshoot network and client device issues onsite, both technical and physical.Work closely with Customer Service, Technical Support, and Installation teams to diagnose, resolve, and activate sites.Conduct network performance analysis, compile reports, and react to monitoring alerts.Perform scheduled maintenance and address live break-fix faults in the field.Carry out wireless surveys, optimize Wi-Fi performance, and ensure compliance with installation standards.Provide technical support for infrastructure installation including cabling, fiber, cabinets, and switches.Commission remote sites onto the Wifinity core network, incorporating circuits, radio links, fiber distribution, access points, and switches.Audit installation quality and facilitate handover acceptance from installation teams.Create and implement testing procedures for cabling, fiber, wireless coverage, and product testing.Investigate and rectify faults, collaborating with management and relevant stakeholders.Maintain accurate records of changes and integrate new hardware/services into monitoring systems.Prepare workflow process reports and provide technical support.Ensure adherence to Health & Safety standards and safe working conditions.Train and assist Field Engineering staff as needed.

Join Protective Life Corporation as a Senior Operational Compliance Auditor, where you will play a pivotal role in ensuring the integrity and compliance of our operations. Your expertise will help us navigate regulatory requirements while identifying areas for improvement in processes and controls.This position demands a detail-oriented individual who excels in analytical thinking and is committed to maintaining the highest standards of compliance. You will work collaboratively with various departments to conduct comprehensive audits, assess risk management strategies, and provide actionable recommendations.

Role overview Gopuff is looking for Operations Associates to join the Birmingham 1353 team. This position helps manage daily warehouse activities and reports to the Site Leader. Operations Associates are key to keeping the site running smoothly, especially when unexpected challenges arise. What you will do Pick and pack customer orders with care and attention to detail Receive, sort, and organize incoming products Coordinate outgoing orders with delivery riders to ensure timely dispatch Help maintain a clean, organized, and efficient warehouse environment Who thrives in this role Individuals who bring drive, persistence, and a positive outlook People who work well in teams and adapt to changing situations Those who enjoy helping customers get their essentials, regardless of the weather Anyone who appreciates snacks will feel right at home here

Kaplan Professional is seeking a Service Operations Advisor (Learner) for its Birmingham office. This permanent, full-time position plays an important part in helping learners progress through their educational programs by providing support and building strong connections. Role summary The Service Operations Advisor (Learner) focuses on supporting individuals as they move through their studies. The role involves regular interaction with learners, ensuring they have the guidance and service needed to succeed. Main responsibilities Provide ongoing support to learners throughout their educational journey Develop and maintain positive relationships with learners Deliver clear, high-quality service and guidance Key details Reference number: JR254637 Location: Birmingham office Working pattern: Full time, 37.5 hours per week Contract type: Permanent Number of roles: 1 Grade: K2 Salary: £26,228 per annum

At Airparks, we are revolutionizing the airport parking experience by offering a reliable service that our customers can depend on. We are currently seeking enthusiastic individuals who excel in customer service to become part of our dedicated on-site team at Airparks Birmingham.As a Site Operative, you will represent Airparks and play a crucial role in our daily parking operations. The ability to think on your feet is essential in this fast-paced and dynamic role, where customer interaction and effective decision-making are paramount. You will be responsible for welcoming customers upon arrival, ensuring they enjoy a friendly and efficient check-in experience, and directing them to available parking spaces before they board our transfer bus to the airport. Furthermore, you will be required to move our Drop and Go customer vehicles around the site, necessitating a full UK driving licence.Your enthusiastic approach will make you a vital member of the Airparks team, helping us to provide our customers with a hassle-free, friendly, and efficient service. If you thrive in a lively environment and enjoy being active outdoors, this could be the ideal position for you.This opportunity is a 3-month fixed-term contract with flexible hours. We are looking for adaptable individuals to cover various shifts, including weekends, days, and nights across our three Birmingham car park locations.If you're ready to make a difference, please click the 'Apply' button now to submit your application and join our exceptional team.

No Prior Experience Necessary - Comprehensive Training ProvidedEmbark on your journey to a rewarding career in Cloud Computing today!In light of a significant skills gap within the industry, there is an increasing demand for IT Technicians, AWS Cloud Computing Professionals, and Cyber Security specialists. Our network of employers is eager to connect with newly trained tech professionals, particularly in the field of Cloud Computing.Through our tailored Career Academy Programs, we facilitate connections between our students and our extensive pool of employers, addressing crucial staffing needs in this vital sector.Join us for a complimentary AWS Webinar this weekend! Click 'Apply for this Job' to receive your invitation shortly.Note: The webinar is intended for informational purposes only and does not guarantee employment.

Join the dynamic team at gopuff as an Operations Associate and play a crucial role in our operational excellence. Reporting directly to a Site Leader, you will embody the spirit of drive, perseverance, and enthusiasm to tackle the challenges of our fast-paced environment. Your responsibilities will include picking and packing orders, receiving products, and collaborating with our partner drivers to ensure customer satisfaction.At gopuff, we are committed to providing everyday essentials to our customers, day and night, regardless of the weather. We are building a diverse team of innovators, problem-solvers, and risk-takers who are eager to revolutionize the retail experience. If you have a passion for snacks and a desire to make a difference, we want to hear from you!

This Director-level position focuses on capacity planning and operational forecasting at Protective Life Corporation in Birmingham, AL. The role centers on developing and refining models that help the organization manage resources, support growth, and maintain financial efficiency. Strategic direction is a key part of the job, with an emphasis on forecasting, long-term planning, and scenario modeling. Close collaboration with Operational Leadership ensures that planning efforts align with overall business objectives. What you will do Design and continuously improve capacity planning models at the enterprise level. Oversee forecasting activities, long-term planning, and scenario analysis to inform organizational strategy. Work closely with Operational Leadership to ensure plans support business goals. Integrate data from multiple sources to guide planning strategies. Provide insights that influence investment decisions, vendor management, and workforce planning. Lead and mentor a team dedicated to forecasting and capacity planning. Foster a culture of excellence, consistency, and professional growth within the team. What success looks like Scalable and effective planning models implemented throughout the organization. Actionable insights delivered to support critical decision-making. Strong partnerships with operational leaders and other stakeholders. An engaged, high-performing team with clear opportunities for development.