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Operations Product Manager

MultiBank GroupDubai Office
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

4-6 years of experience in product and operations within fintech, cryptocurrency exchanges, or financial services; back office exposure (risk, settlements) required. Deep knowledge of financial back office (clearing, custody, trade reporting). Proficiency in SQL/dashboards for ops analytics; familiarity with custom monitoring tools is a bonus. Experience automating manual processes. Strong cross-functional skills in high-stakes, regulated environments.

About the job

Join MultiBank Group, a trailblazer in the financial services sector, rooted in California since 2005 and now proudly situated in Dubai, UAE. Our firm excels in offering state-of-the-art trading technology, extraordinary liquidity, and unmatched customer support. Our diverse portfolio encompasses Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.

Become part of our vibrant community of over 2 million clients spanning 100 countries, engaging in daily trading activities that surpass US$ 35 billion. With stringent regulations enforced by over 17 financial authorities from five continents and having received more than 70 awards, MultiBank Group champions innovation, excellence, and empowers clients to realize their financial aspirations.

Role Overview

We are on the lookout for a dynamic Operations Product Manager to enhance operational efficiency and scalability across our platform. Your responsibilities will include designing internal tools, automating workflows, and mitigating manual processes, errors, and risk exposure. You will collaborate with engineering, compliance, finance, and operations teams to develop monitoring systems, dashboards, and controls that facilitate daily operations and incident management. This position is ideal for individuals well-versed in financial back-office processes who leverage data and automation to construct reliable, compliant operational workflows.

Key Responsibilities

  • Create and manage the roadmap for internal tools aimed at enhancing back-office operations and ensuring compliance while automating workflows.

  • Develop dashboards and transaction monitoring systems for operational teams to effectively manage incidents and detect fraudulent activities.

  • Establish and monitor operational KPIs.

  • Work in collaboration with engineering, compliance, finance, and operations teams to continually refine processes.

Skills & Qualifications

  • 4-6 years of experience in product and operations within fintech, cryptocurrency exchanges, or financial services, with a strong foundation in back-office functions such as risk management and settlements.

  • In-depth understanding of financial back-office processes including clearing, custody, and trade reporting.

  • Proficiency in SQL and dashboards for operational analytics; knowledge of custom monitoring tools is a plus.

  • Demonstrated experience in automating manual processes.

  • Possess strong cross-functional skills within high-stakes, regulated environments.

About MultiBank Group

MultiBank Group is a leading financial services provider established in 2005 in California and currently located in Dubai, UAE. We are committed to delivering innovative trading technology and exceptional customer service, with a diverse range of financial products that cater to a global client base.

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