Operations Manager

We are seeking a dynamic and experienced Senior Manager of Billing Operations to join our team at ActiveCampaign. In this pivotal role, you will oversee our billing processes, ensuring accuracy, efficiency, and compliance.Your leadership will be essential in optimizing our billing systems while mentoring and guiding our operational team. You will collaborate cross-functionally to enhance customer satisfaction through streamlined billing practices.

Join CGS Federal as a Senior Billing Supervisor and play a pivotal role in our financial department. This full-time position is ideal for mid-level professionals looking to leverage their expertise in e-billing and payment cycle management. You will oversee the complete workflow associated with payment posting, charge corrections, and monthly reconciliations of payments against bank deposits for our offices.At CGS, we unite talented and innovative individuals to tackle some of the most pressing challenges faced by the government using advanced technology. We seek candidates who are passionate about contributing to government innovation, value teamwork, and have a proactive approach to anticipating the needs of others. Our supportive environment fosters professional growth through diverse learning opportunities.Key Responsibilities:- Ensure compliance with e-billing requirements and processes.- Generate monthly, semi-monthly, and ad-hoc billing reports for clients.- Submit invoices to clients punctually, adhering to predefined timelines.- Create and circulate operational and billing reports to management as needed.- Collaborate with the Controller and Accounting Department to identify opportunities for automation and enhancements to billing processes.- Assist internal and external auditors upon request.- Supervise the e-billing and receivables team.- Assess staff capabilities, recommend necessary training, and provide performance feedback.- Develop performance management objectives to foster engagement and retention; participate in hiring and separation discussions.- Delegate tasks and projects to team members appropriately.

Role Overview / Who We Are Looking For…At Daniels Health, we are on the hunt for a talented Billing Analyst to play a pivotal role in ensuring precise customer invoicing. This position offers a fantastic opportunity to gain valuable experience in accounting and finance within a vibrant, fast-paced environment. The ideal candidate will be proactive, dedicated, and a strong team player with potential for career advancement. Daniels is a prominent international organization with operations in Australia, South Africa, the United Kingdom, Canada, and the United States. Our operational activities encompass the transport, manufacturing, and distribution of medical products, alongside the management of healthcare waste. As a highly esteemed brand in the healthcare sector, we are experiencing significant growth and are eager to expand our billing team. Key Responsibilities· Timely and accurately process customer invoices for services rendered and products sold, including those with complex billing structures involving multiple entities.· Identify and implement necessary billing adjustments promptly.· Compile and summarize additional billing information to meet customer requirements.· Collaborate directly with customers to provide monthly summary reports.· Review customer contracts and system setups to ensure billing accuracy and identify any required adjustments.· Monitor customer inquiries via phone and email, addressing billing-related questions and complaints regarding invoices.· Create Salesforce work tickets/cases and escalate to relevant departments when necessary.· Deliver exceptional customer service via phone and email in a timely manner.· Work collaboratively with collections, sales, and operational teams to investigate and resolve customer billing inquiries.

Join our team as an Oracle Revenue Management & Billing (ORMB) Consultant and leverage your expertise in Oracle solutions to help clients optimize their revenue management processes. You will collaborate closely with clients to understand their business needs and deliver tailored solutions that drive efficiency and maximize profitability.

Okta, Inc. is seeking a Senior Manager, Recruiting Operations based in Chicago, Illinois. This role shapes the way Okta attracts and hires new team members, focusing on refining recruitment processes and supporting a positive experience for candidates throughout their journey. Key responsibilities Design and implement strategies that enhance recruiting operations Collaborate with teams across Okta to streamline hiring practices Analyze data to spot trends and inform recruitment decisions Lead and mentor a team of recruiting professionals What to expect This position emphasizes continuous improvement and collaboration. The Senior Manager will play a central role in shaping how Okta finds and welcomes new talent, using data-driven insights and cross-functional teamwork to improve results.

Join our dynamic team at O'Hagan Meyer as a Law Firm Billing Specialist. In this pivotal role, you will be responsible for managing and overseeing the billing process for our legal services, ensuring accuracy and compliance with regulations. Your expertise in billing practices will be essential in maintaining our financial integrity and supporting our attorneys in delivering exceptional client service.

Join Us in Shaping the FutureFor nearly six decades, our innovative solutions have fostered impactful connections between renowned brands and their customers. Although we've achieved significant milestones, our journey is just beginning!As a leading global technology company, we specialize in crafting dynamic, personalized, and engaging customer experiences through our advanced digital hardware, proprietary content management system, and cutting-edge signage solutions. If you've placed an order at McDonald's via drive-thru or in-store recently, you might have interacted with our state-of-the-art digital solutions. We operate in over 50 global markets and maintain 9 offices worldwide, with our global headquarters proudly situated in Sydney, Australia.At Coates Group, we uphold the values of a family-owned business while embracing the innovative spirit of a startup. Our mission is clear: Creating Connections. Empowering Partnerships. Always Evolving. Through dedication, hard work, and creativity, we've established ourselves as industry leaders, earning awards and breaking records, all the while focusing on continuous growth and evolution. We are proud recipients of the 2x Australia Good Design Award and have successfully completed the largest hardware deployment in Quick Service Restaurant history.We foster a culture of curiosity, authenticity, and collaboration, valuing the diversity of our team. Our Crew consists of imaginers, kindness advocates, experts, creators, thinkers, challengers, and over-achievers. Together, we are transforming how the world’s leading brands utilize technology to enhance customer experiences.The Senior Sales and Operations Planning Manager for North America will spearhead the comprehensive Sales & Operations Planning (S&OP) process across the region. This pivotal role ensures seamless alignment among commercial, product, and supply chain functions to develop a cohesive, feasible, and financially sound plan. The manager will oversee the monthly S&OP cycle, which includes Product Management Review, Demand Planning, Supply Planning, and Executive S&OP Review. The primary goal is to synchronize demand with supply while optimizing service levels, inventory, costs, and revenue performance. Acting as the key integrator across various functions, the Senior S&OP Manager will drive decision-making, transparency, and accountability.

Join Murgado Automotive as a Wholesale Billing Specialist, where you will play a key role in organizing and processing customer documentation for automotive transactions. Your efficiency and attention to detail will ensure that vehicle sales and leases are funded accurately and promptly.Key Responsibilities:• Organize and file all dealership forms, records, reports, and correspondence in the appropriate systems.• Complete necessary paperwork for vehicle sales and leases to facilitate timely funding.• Ensure all title, lien information, taxes, and related documents are accurately prepared and submitted to the state.• Process all relevant federal, state, and dealer paperwork associated with vehicle transactions.• Conduct thorough audits of deal paperwork to guarantee accuracy, compliance, and completion.• Post transactions into the general ledger accurately.• Maintain a sufficient supply of all required contracts and paperwork for finalizing car deals.• Uphold ethical and professional business practices.• Maintain a professional appearance and keep your workspace organized.• Take on additional responsibilities as assigned.

At Gong, we leverage cutting-edge AI technology to revolutionize the success of revenue teams globally. Our Gong Revenue AI Operating System integrates data, insights, and workflows into a cohesive and trusted platform that not only observes but actively guides and supports the most successful revenue teams worldwide. Utilizing the Gong Revenue Graph and AI-driven intelligence, we empower over 5,000 companies to gain deep insights into their teams and customers, automate essential sales processes, and achieve superior results with enhanced efficiency. Discover more at www.gong.io.Joining Gong means becoming part of a vibrant company driven by innovation, ambitious visions, and a dedicated workforce. We are on a mission to redefine revenue intelligence, seeking individuals who are eager to contribute to our future endeavors. Collaborating with a team that dreams big, moves rapidly, and values craftsmanship and camaraderie, you will thrive in an environment where transparency and trust are foundational principles. With us, you have the opportunity to make a substantial impact and grow, stretch your capabilities, and do work that truly matters.We are in search of a strategic, data-driven, and highly collaborative Senior Manager of Field Operations to serve as a key business partner to our Revenue Architect (RA) organization. In this pivotal role, you will operate at the nexus of strategy, operations, analytics, and change management. You won't just report on developments; you will actively shape them. Collaborating with RA leadership, you will define strategic directions while rolling up your sleeves to establish the infrastructure, processes, and rhythms necessary for effective execution. As the 'Voice of the Field', you will engage cross-functionally with Finance, Recruiting, Operations, Strategy, Enablement, and Product to secure the resources and alignment essential for the Revenue Architect team to deliver exceptional value to our customers.

About CookUnity:At CookUnity, we believe that food is more than just sustenance; it's a source of inspiration and connection. Founded in 2018, we created the first platform that brings together culinary talent with food lovers across the nation. Delivering over 50 million meals annually from exceptional chefs, we ensure that every dish is fresh, ready-to-eat, and crafted with passion.As we evolve, CookUnity is not just a delivery service; we are innovating into a vibrant marketplace dedicated to our mission: empowering chefs to nourish the world.If this inspires you, we invite you to explore the opportunity we've created.The RoleAs the Senior Warehouse Operations Manager at CookUnity Chicago, you will spearhead all aspects of operations in our bustling warehouse environment. This position requires overseeing daily operational excellence while strategically developing systems and processes that enhance scalability, efficiency, and food safety.In this pivotal role, you will lead core functions including receiving, inventory management, ingredient distribution, and order staging. You will also collaborate closely with Culinary, Fulfillment, Procurement, and Technology teams to ensure the seamless flow of materials into production and efficient distribution of finished goods.We are looking for a dynamic leader who is passionate about creating systems, nurturing talent, and driving continuous improvement within our warehouse and supply chain operations.

EquipmentShare is looking for a Customer Support Billing Specialist I to join the team in the Chicago, IL (Southwest) office. This position focuses on helping customers with billing-related questions, handling transactions, and ensuring a positive experience throughout each interaction. Key Responsibilities Answer customer billing inquiries with clear and prompt communication Process billing transactions with accuracy Coordinate with other departments to resolve issues efficiently Provide consistent, high-quality customer service Collaboration This role involves regular interaction with teams across the company. Effective communication and a problem-solving mindset are important for addressing customer concerns quickly and thoroughly.

Join Legal & General as a Senior Operational Risk & Resilience Manager, where you will play a critical role in ensuring the stability and resilience of our operations. You will be responsible for identifying potential risks, developing strategies to mitigate them, and enhancing our overall operational framework. This is a fantastic opportunity for a proactive leader who thrives in a dynamic environment.

We are seeking an experienced Project Manager for our Systems & Operations team at cym-living, based in Chicago, Illinois. In this senior, hands-on role, you will lead critical systems and operational projects from initial discovery through to successful build, rollout, and adoption. Your primary focus will be on designing and constructing efficient workflows while actively engaging with operational systems, ensuring the implementation of actionable solutions rather than merely managing project timelines.As a key player, you will collaborate extensively with both field and corporate teams to thoroughly understand existing processes, identify operational gaps, and develop scalable workflows that enhance execution across various teams. While your initiatives will often involve AppFolio, your role will encompass broader process and systems work, serving as a vital internal escalation point for any system and workflow-related issues.You will also engage directly with our vendors, including AppFolio, to troubleshoot and implement effective solutions that support our field operations. We are looking for a proactive individual who can operate independently, navigate through ambiguity, and bring structure to evolving processes, all while driving projects forward in a complex operational landscape.

The Senior Director of Talent Operations at Gongio will play a pivotal role in shaping our talent strategy and ensuring that our operations run smoothly to attract, develop, and retain top talent. This leadership position is essential for creating an engaging work environment and implementing innovative talent practices that align with our business objectives. You will work closely with cross-functional leaders to enhance our talent acquisition, learning and development, and performance management strategies.

About Flexport Flexport advances global trade by simplifying commerce and supporting its growth. The company’s platform helps move over $19 billion in goods each year across 112 countries, serving clients from startups to Fortune 500 firms. Flexport combines technology and experienced teams to address the evolving challenges of global supply chains. Backed by leading investors, Flexport continues to shape how goods move worldwide. Role Overview The Carrier Operations & Procurement Manager will lead daily operations within Flexport’s parcel transportation network in Chicago. This position reports to the Senior Manager of Carrier Operations. The manager acts as the main contact for carrier performance and accountability, ensuring partners meet strict On-Time Delivery (OTD) and On-Time Pickup (OTP) standards. The role also involves translating performance data into actions that keep the network running smoothly. What You Will Do Oversee Carrier Performance & Accountability Daily Operational Leadership: Serve as the primary point of contact for daily communications with national and regional carriers. Performance Monitoring: Lead weekly carrier meetings and monthly reviews to track compliance with service level agreements, focusing on OTP and OTD. Rapid Issue Resolution: Act as the first escalation point for real-time performance challenges, implementing solutions to minimize impact on merchants. Dashboard Management: Build and use reporting dashboards to monitor and ensure carrier partners meet performance targets. Support Strategic Initiatives & Procurement RFP Assistance: Work with the Senior Manager to execute RFPs, gather requirements, and validate carrier data for parcel and regional delivery operations. Financial Oversight: Perform regular audits of carrier invoices to spot discrepancies and maintain financial accuracy.

Team and Role Overview Robinhood aims to make finance accessible for everyone. As part of the Money team, the Customer Operations Manager will help develop and scale banking and spending solutions for a broad customer base. This role leads the account operations team, with a focus on delivering strong customer experiences and supporting the launch of new products and features. This position is based in Chicago, IL; Denver, CO; or Westlake, TX. In-person attendance is required at least four days per week. Robinhood’s offices are designed to foster collaboration, innovation, and a sense of community for high-performing teams. What You Will Do Direct the daily work of the customer account operations team, ensuring customer inquiries are handled promptly and accurately across multiple support channels. Monitor and manage customer satisfaction metrics (such as ASAT), analyze trends, and drive improvements to raise satisfaction scores. Address escalated issues thoroughly, working with Customer Experience, Product, Engineering, and Compliance teams to resolve complex cases. Partner with Product, Engineering, and Compliance to advocate for customer needs and contribute to product and process improvements. Develop and update standard operating procedures to maintain efficient and consistent operations. About the Team The Money team at Robinhood builds innovative financial solutions and is responsible for launching and scaling new products. Team members work closely with colleagues across Engineering, Finance, Product, and Legal, as well as key external partners. The group values creativity, ethical practices, and a drive to make a meaningful impact in the financial sector.

Join Faire as an Onsite Operations Manager in our Chicago office, where you will play a crucial role in overseeing daily operations and ensuring the efficiency of our operations team. Your leadership will drive performance and enhance our customer experience, making a significant impact on our growth.

ABOUT USHolder Construction Company is a nationally recognized leader in the construction sector, consistently featured among the top firms on ENR's Top 400 Contractors list. As a performance-driven organization, we are committed to rewarding excellence and investing in our talent. Our structured career development program enables associates to advance swiftly into expanded roles and responsibilities based on merit. With operations across the United States, we offer a highly competitive compensation and benefits package, including:Annual bonus programPaid time offHealth, dental, vision, and life insurance401(k) retirement planNight and swing shift differential pay for select rolesWe are seeking a Senior Engineer to become a vital member of our Operations team for our project in Chicago, IL. This is a full-time, in-person position.

Viant Technology is hiring a Revenue Operations Manager to help strengthen and expand go-to-market strategies. This position works closely with Sales Leadership and cross-functional partners to improve pipeline management, forecasting, compensation, and analytics. The role is based in either Chicago, IL or New York, NY. As a key advisor to go-to-market leaders, the Revenue Operations Manager brings structure and analytical insight to business decisions. The focus is on increasing efficiency, supporting growth, and ensuring transparency throughout revenue operations. Core responsibilities include designing compensation plans, refining reporting systems, and managing the technology stack that supports the revenue organization. Revenue Operations Leadership Collaborate with the Director of Revenue Operations to manage and improve core RevOps processes, such as pipeline management, forecasting, territory planning, and deal execution. Work with Sales Leadership to maintain pipeline health, improve forecast accuracy, and support operational routines. Act as an operational advisor to GTM leaders, highlighting risks and opportunities as they emerge. Design, implement, and oversee variable compensation plans that align sales performance with company objectives. Manage MBOs, SPIFFs, and STIPs, assess their effectiveness, and recommend enhancements. Data, Systems, and Tools Maintain data accuracy and governance in Salesforce and across the GTM tech stack, including Highspot and Gong. Develop and support reporting infrastructure for compensation, forecasting, and performance management. Work with Systems and IT teams to streamline workflows, automate processes, and scale tools as the business grows. Use advanced skills in Microsoft Excel and Google Sheets to analyze, validate, and visualize large data sets for actionable insights. Evaluate and implement tools, including AI-powered solutions, to enhance revenue workflows and productivity. Analytics and Insights Create and manage dashboards and reports on pipeline, performance, compensation, and revenue trends. Translate complex data into clear, executive-ready insights and recommendations.