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Operations Manager at Odeko | Charlotte, North Carolina

OdekoCharlotte, North Carolina, United States
On-site Full-time $65K/yr - $70K/yr

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Experience Level

Manager

Qualifications

Key Responsibilities:Operational Execution & Team OversightDirect daily activities across Picking, Packing, Routing, and Dispatching to meet fulfillment timelinesOwn the shift’s execution plan, assigning tasks, tracking progress, and reallocating resources as necessarySupervise and mentor Operations Leads and hourly associates to enhance productivity and overall performanceFacilitate daily huddles, shift transitions, and resolve on-floor issues effectivelyTeam DevelopmentTrain, mentor, and provide real-time coaching to warehouse team membersSupport new hire onboarding, cross-training, and performance development initiativesPromote a culture of accountability, inclusivity, and operational excellenceProcess & Quality ControlEnsure adherence to standard operating procedures (SOPs) and drive compliance with quality standardsMonitor fulfillment accuracy and collaborate with site leaders to enhance operational outcomes

About the job

About Us

At Odeko, we are proud to be the comprehensive operations and technology ally for over 20,000 independent coffee shops, cafes, and food establishments across the nation.

Our innovative web portal and mobile app empower customers to acquire supplies from a vast array of national and local brands, analyze ordering trends, finance their equipment, and secure insurance. By leveraging Odeko, our clients can boost their revenue, minimize their environmental impact, and significantly reduce both their costs and time spent managing vendors.

We are dedicated to enhancing technology that uplifts local cafes, coffee shops, and independent food and beverage establishments.

Local coffee shops are the heart of communities, and we strive to simplify their daily operations with our remarkably user-friendly platform.

The Odeko team is diverse, passionate, and innovative. With over 400 employees across multiple departments, we are united in our mission to create technology that meets our customers’ evolving needs. We understand the importance of supporting small businesses, especially in today’s climate, and believe Odeko is uniquely positioned to provide that essential support.

We are seeking a dedicated Operations Manager to join our dynamic team at Odeko! In this role, you will enhance operational efficiency by streamlining workflows, facilitating performance coaching, and ensuring accountability in our warehouse operations.

About Odeko

Odeko is a forward-thinking technology and operations partner dedicated to empowering independent coffee shops and food establishments. With a mission to transform the way these businesses operate, we provide innovative solutions that drive efficiency and growth. Our team is committed to fostering a sustainable future for local businesses while enhancing their operational capabilities.

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