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Operations Manager at Nabis | Rochester, NY

NabisRochester, NY
On-site Full-time $80K/yr - $80K/yr

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Experience Level

Manager

Qualifications

To succeed in this role, candidates should possess: Proven experience in warehouse operations or logistics management. Strong leadership capabilities with a focus on team performance and development. Exceptional organizational skills and the ability to manage multiple tasks under pressure. Excellent communication and interpersonal skills. A results-driven mindset with a commitment to achieving operational excellence.

About the job

About Nabis

Nabis stands as the premier licensed cannabis wholesale platform globally, boasting the most extensive portfolio of cannabis brands. We supply over $1 billion worth of cannabis products annually from hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower individuals to explore the world of cannabis through enhanced choice, accessibility, and innovation.

At the forefront of this burgeoning industry, we are constructing a cutting-edge technology-driven platform designed to scale the entire cannabis sector. Our commitment to improving efficiency, transparency, and customer satisfaction positions Nabis as a leader in paving the way for widespread legalization.

Our team, supported by Y Combinator and a distinguished lineup of tech innovators and celebrities—including DoorDash co-founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail architect Paul Buchheit, and Twitch co-founder Justin Kan—is revolutionizing the cannabis supply chain through technology. Our ultimate ambition is to establish ourselves as the largest distributor of cannabis products worldwide.

The Role

Nabis is on the lookout for a dependable and driven Operations Manager to oversee our warehouse operations in upstate New York. The ideal candidate will exhibit exceptional organizational abilities, strong interpersonal skills, and a proactive approach to ensuring the accuracy and efficiency of warehouse operations. This is a full-time position that may occasionally require extended hours. Previous supervisory or managerial experience in warehouse and/or distribution logistics is essential.

The Operations Manager will report directly to the New York Director of Operations and be responsible for comprehensively understanding Nabis’s central warehouse processes as well as the intricacies of our enterprise client relationships. The Manager will oversee, coordinate, and strategize daily site operations while collaborating closely with other Nabis hubs. This role demands cross-functional teamwork to enhance and streamline both new and existing processes. The ideal candidate will excel in a high-pressure environment with tight deadlines and evolving requirements.

Shift Hours: 1:30 PM - 10:00 PM

Responsibilities:

  • Collaborate effectively with the New York Operations Director, Supervisors, and Associates to guarantee timely and accurate transportation and movement of all inbound/outbound activities within the warehouse.
  • Monitor daily team performance and provide necessary feedback and training to associates.
  • Manage daily volume to ensure compliance with service level agreements (SLAs).
  • Oversee progress on all market objectives and key results (OKRs) and key performance indicators (KPIs), particularly related to delivery on time in full (DOTIF), service quality, inventory management, and strive to achieve best-in-class operational excellence.

About Nabis

Nabis is the leading licensed cannabis wholesale platform in the world, committed to empowering the exploration of cannabis through choice and innovation. With robust backing from Y Combinator and a network of industry leaders, we are redefining the cannabis supply chain and contributing to the movement for legalization.

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