Operations Manager at Big Potato | London

Join our dynamic team as a Product Manager, where you will take charge of product discovery and delivery for our diverse range of digital offerings. This role is hands-on, allowing you to work closely with a small, agile team. You will establish and lead our Continuous Discovery practice, conducting regular customer interviews, designing and analyzing experiments, and translating insights into a prioritized product backlog. Reporting directly to the Head of Digital, you will collaborate daily with developers, designers, and external development partners.Continuous Discovery ResponsibilitiesLead the discovery cadence for digital products, including customer interviews, testing assumptions, and mapping opportunities.Develop and maintain Opportunity Solution Trees (OSTs) for each product to highlight the most valuable problems to tackle.Design and execute lightweight experiments (such as prototype tests, A/B tests, and concierge tests) to validate solutions prior to development.Transform qualitative and quantitative signals into clear, evidence-based product decisions.Promote a culture of continuous discovery across the team.Product Strategy & PrioritizationConvert the digital north stars into quarterly outcome targets and a prioritized product backlog.Collaborate with the Head of Digital to ensure a coherent product roadmap aligned with the KPI framework.Balance discovery initiatives with delivery, ensuring the team consistently has a clear, validated queue of projects to develop.Delivery & Stakeholder ManagementOwn the sprint backlog by creating clear and concise tickets for the development team.Communicate product progress, risks, and decisions to the Head of Digital and other stakeholders within the organization.Manage interdependencies between various digital products.AI-Enhanced Working MethodsLeverage AI tools to expedite research synthesis, ticket creation, and reporting.Develop reusable prompt patterns and workflows for recurring Product Management tasks.Minimize manual administrative tasks within the product function.Success MetricsEstablish a continuous discovery cadence within 90 days, incorporating regular interviews, live OSTs, and a validated experiment backlog.Ensure the team has a clear, outcome-oriented roadmap that is understood and trusted by the wider business.Base product decisions on customer evidence rather than assumptions.Decrease dependency on the Head of Digital for daily product prioritization.Ensure digital products are measurably progressing toward their north star outcomes.Foster strong working relationships with development partners and the internal team.We are dedicated to building a team that reflects diverse backgrounds and perspectives, and we strongly encourage applications from underrepresented groups.

Role OverviewAs a Full Stack Engineer at big-potato, you will take full ownership of our application, web, and backend systems. Your mission is to ensure the reliability, scalability, and adaptability of the platforms that support our innovative games. Collaborating closely with our Senior Game Developer, you will be responsible for building and maintaining our companion app, game delivery website, and backend integrations. You will also implement AI-driven workflows to expedite feature delivery and minimize manual tasks across the team.Your ResponsibilitiesApplication DevelopmentCreate and sustain a polished, user-centric companion app.Integrate APIs, analytics, authentication, and interactive components.Continuously enhance UX, performance, and reliability.Web Platform & Game DeliveryOversee and enhance our WebGL game wrapping site.Manage user login, redemption processes, and basic CMS functionalities.Deploy new features to facilitate game launches and promotional events.Backend & IntegrationsSupport and expand our custom MongoDB backend.Develop simple APIs and admin functionalities.Integrate with Shopify for user and product data management.Ensure clean, secure, and efficient data handling practices.AI-Driven DevelopmentUtilize AI tools daily to enhance coding, refactoring, and testing efficiency.Create reusable prompt patterns and workflows.Streamline human workload through intelligent automation.Maintain a balance between speed and sound engineering practices.Success MetricsAccelerated feature delivery cycles for both app and web platforms.Decreased reliance on freelancers for routine tasks.Well-documented and maintainable backend integrations.Significant reduction in development time using AI.Strong collaboration with the Senior Game Developer.Consistent, stable releases that support game launches.QualificationsEssential SkillsExtensive full-stack development experience (front-end and back-end).Proven ability to build and maintain production systems independently.Familiarity with Flutter or similar modern front-end frameworks.Backend expertise with MongoDB and API development.Experience in integrating third-party services (e.g., Shopify).Confidence in leveraging AI tools to enhance development processes.Pragmatic engineering judgment, recognizing when “good and shipped” outweighs “perfect”.Desirable SkillsExperience in supporting WebGL deployments.Knowledge of login/authentication systems and user account management.Experience with e-commerce integrations.Background in working within small, product-driven teams.Working StyleWe are looking for a candidate who:Thrives in an autonomous environment while collaborating effectively.Values speed, iteration, and practicality.Is comfortable supporting a technology-driven environment.

As a Senior Game Engineer at Big Potato, you will take the lead in designing and delivering exciting multiplayer digital board game experiences. While our primary development platform is Unity, we are also eager to explore Flame for lightweight games within our Flutter ecosystem. You will set engineering standards, oversee the core gameplay architecture, and spearhead an AI-enhanced development process across our team.Key Responsibilities:Game Architecture & DevelopmentDesign and develop engaging Unity-based digital board gamesImplement robust server-based multiplayer functionalitiesStructure gameplay systems for clarity, maintainability, and iterative improvementEnsure optimal performance across diverse platformsLive Operations & MonetizationIntegrate first-party IAP systems seamlesslyImplement comprehensive analytics and experimentation methodologiesFacilitate remote configuration and regular updatesCraft games capable of evolving post-launch for ongoing engagementBuild Pipelines & Release ManagementEstablish and maintain GitHub-based CI/CD workflowsOversee staging and production environmentsManage technical store submission processes for iOS and AndroidEnsure consistent and reliable release cyclesAI-Driven Development StandardsDefine the integration of AI tools within our daily development practicesCreate repeatable AI workflows, including scaffolding, refactoring, testing, and debuggingMinimize manual workloads while upholding engineering excellenceEstablish guardrails for review processes, correctness, and maintainabilitySuccess Metrics:Stable and maintainable game architecture that supports multiple releasesReliable build pipelines and efficient store submission processesSeamless multiplayer functionality for lightweight board gamingIntegrated and measurable live operationsAI workflows that effectively reduce development timelinesClear technical standards adopted across the teamWe are dedicated to fostering a diverse team that reflects a variety of backgrounds and perspectives and encourage applications from underrepresented groups.

Xero is seeking a Product Manager based in London (7 Devonshire Square) to guide both new and established products from concept through ongoing improvement. This position plays a key role in shaping product direction to support small business success, balancing customer satisfaction with commercial outcomes. The Product Manager steers the full product lifecycle, from initial research and development to delivery and continuous enhancement, always with an eye on measurable results. Role responsibilities Oversee the end-to-end product lifecycle, ensuring each stage aligns with Xero’s global strategy. Tackle complex challenges by finding practical solutions and making informed decisions, with support from product leadership. Measure success using both customer and commercial metrics. Build strong partnerships across teams to keep products aligned with long-term company goals. Team collaboration Xero’s product team values diverse perspectives and close collaboration. Team members work together to develop and execute product roadmaps, plan releases, and manage requirements such as privacy, security, and responsible data use. Regular internal connections help ensure products stay on track with strategic priorities. Develop and execute product roadmaps reflecting company strategy Coordinate with the broader product team on release and launch plans Manage non-functional requirements, including privacy and security Lead annual and quarterly OKR processes to set clear product success measures Flexible work options Xero offers flexible working arrangements, including hybrid and remote options. The team typically meets remotely four times a year. For those interested in hybrid work, office space and dedicated “boost days” are available to foster team connection and collaboration. Requirements Solid background in the payroll sector, with experience managing complex compliance and functional needs Experience in agile software development environments, delivering high-quality results Clear communication skills, with the ability to explain product value and industry trends to stakeholders

Product Manager at OutpostTransform Global Commerce with OutpostGlobal expansion often presents challenges such as decreased conversion rates, increased costs, and complex compliance issues. At Outpost, we provide the solution.We understand that navigating international selling can be a daunting task due to the intricacies of tax, payments, and operational hurdles. Many brands hesitate to venture into this space, opting for slow and costly expansion.Outpost serves as your agile back-office solution for global commerce.Choose what you need—be it tax, payments, treasury, or operations—and access new markets without the extra burden.As the Merchant of Record for digital and physical goods across more than 58 tax jurisdictions, we manage the entire spectrum of payments, tax, compliance, and customer experience.Sell anything, anywhere—without compromise. Role OverviewThis is a Product Manager position tailored for individuals eager to innovate like founders and execute like engineers, complemented by exceptional product sensibilities.You will oversee the product roadmap from start to finish—engaging with merchants, defining technical specifications, and refining the product post-launch. Collaborating closely with the CEO, engineering, and operations teams, you will transform the complexities of global commerce into streamlined and scalable product solutions.This role is hands-on; you will engage directly with merchants, troubleshoot with engineers, analyze data, and navigate the complexities of balancing speed with quality.Your work is a significant part of your purpose. You aspire to create something meaningful, take initiative, and develop products that facilitate billions in global trade. What You’ll GainIndeed, the work is demanding. However, you will receive training and exposure that typically takes decades to acquire.You will tackle global challenges, engage with senior stakeholders, and manage strategic initiatives across payments, tax, finance, product, and operations from day one.While we won't guide you step by step, we will provide robust coaching. If you are ambitious and eager to learn, you will leave this role equipped with a world-class product skill set and the ability to innovate in challenging domains. Key ResponsibilitiesOwn the product:Define the roadmap and prioritize based on merchant needs, technical feasibility, and commercial impact.Manage the complete lifecycle from ideation through launch, growth, and iteration.

Role Overview airapps is hiring an AI Product Manager based in the London Metropolitan Area. This position focuses on guiding the development of AI products that improve user experiences and support business growth. What You Will Do Lead product development for AI-driven solutions Work closely with teams across engineering, design, and business functions Identify market needs and opportunities for new AI products Define product vision and strategy in line with company objectives Drive execution from concept through launch Location This role is based in the London Metropolitan Area.

Role Overview ion is hiring an Associate Product Manager based in London. This position works closely with teams across disciplines to support product development and improve user experiences. The role plays a part in shaping solutions that respond to both market trends and customer needs.

Join Playtech, a leading software provider for the gaming industry, as a Product Manager. In this exciting role, you will be instrumental in driving product strategy and development, working closely with cross-functional teams to deliver innovative solutions that enhance user experience and drive business growth.

About 9fin9fin is an innovative AI platform that revolutionizes global debt markets, which represent the largest asset class exceeding $145 trillion.The debt market is extensive, critical, and global; however, it is often hindered by fragmented data, cumbersome PDFs, and outdated manual processes. 9fin addresses these challenges by offering a unified platform that consolidates proprietary credit data, in-depth analysis, and valuable workflows across international markets.Currently, 9fin supports over 300 prestigious institutions globally, including leading banks, asset managers, private equity firms, law firms, and advisory services. Our business is experiencing rapid growth, particularly in the US, with exceptional retention rates driven by extensive workflow integration.We stand at a pivotal moment in our journey. With validated product-market fit and robust global demand, 9fin is on a fast track to becoming the definitive platform for debt markets worldwide.The OpportunityBecome part of 9fin’s dynamic Data, Design, Product & Engineering team, freshly funded with $50M in Series B financing. We are assembling a world-class product team poised to lead the industry.With ten established product squads and plans for expansion, we seek a Senior Product Manager to guide one of our core teams based in London as we continue to cultivate an exceptional product organization.This role offers an exciting opportunity to influence the direction of a product and a company that is leveraging technology to transform the trillion-dollar debt capital market.

Our VisionAt Omnea, we are revolutionizing the way enterprise businesses operate, beginning with the most challenging aspect: procurement. This process can often extend over months, involving 50+ emails and the collaboration of Finance, Legal, Security, and IT teams to secure approvals.Having successfully raised $75M from Khosla Ventures, Insight Partners, and Accel, we are driven to transform this experience. Our AI-driven platform seamlessly connects all stakeholders, steps, and systems, making purchasing quick, secure, and efficient — a centralized hub for requests, automated approvals and renewals, real-time supplier risk assessment, and comprehensive spend visibility.With a $7B+ untapped market, our growth trajectory showcases the vast opportunity: we have achieved a tenfold increase in ARR to double-digit millions within 18 months, gaining the trust of global enterprises such as Spotify, MongoDB, Monzo, and Albertsons. We are proud to be recognized as the 4th fastest growing startup in Europe.Our team has previously scaled Tessian (a notable cybersecurity company, backed by Sequoia, Balderton, Accel, and acquired post-Series C). Our diverse team includes former founders and operators who have successfully grown unicorns, launched top-tier products, and executed at the highest levels. You will collaborate with leaders such as Ben, Abs, Sabrina, and Rebe.What We SeekWe are in search of a highly skilled and exceptional product manager to lead the development and delivery of our product, from defining features to final implementation.This is an exciting time to join us, as we have recently secured $50M in Series B funding from Khosla Ventures, Insight Partners, Accel, Point Nine, and others.

Teamwork makes the stream work. Join Roku and revolutionize the way the world experiences television.As the leading TV streaming platform in the U.S., Canada, and Mexico, Roku is on a mission to power every television globally. We were pioneers in bringing streaming to the TV, and we strive to be the premier platform connecting the entire TV ecosystem. We empower consumers to access their favorite content, help content publishers grow and monetize their audiences, and provide advertisers with unique tools to engage viewers.Your journey with Roku begins with making a meaningful impact from day one. As a fast-growing public company, everyone plays a crucial role in our success. You will have the chance to delight millions of TV streamers worldwide while gaining valuable experience across diverse disciplines. About The TeamThe Viewer Product Team at Roku connects millions of viewers to their favorite entertainment through a uniquely Roku experience. The International Product Team collaborates with functional experts and strategic leaders to build and execute roadmaps across all aspects of the Roku ecosystem in markets worldwide. This team works cross-functionally to identify consumer needs, analyze market opportunities, derive insights from data, and collaborate on effective go-to-market strategies for new features alongside marketing, sales, merchandising, data science, engineering, and other product teams. About The RoleWe are seeking a strategic, growth-oriented, collaborative, and experienced Product Manager to lead Roku’s viewer (OS/platform) product management in the UK. This role involves overseeing our growth and engagement strategies, managing our product roadmap, and identifying key product priorities that support Roku’s strategic objectives in the UK. You will play a pivotal role in driving Roku’s business growth in the UK and collaborating with leaders to develop a strategic plan positioning Roku as a future leader in the UK media and streaming landscape. You will be responsible for setting and achieving key market goals that align with our broader UK strategy while working with other key leaders in the market.The ideal candidate is a strong product thinker with a passion for data-driven decision-making and a proven track record in product management.

At UnlikelyAI, we are pioneering the future of artificial intelligence, crafting solutions that are dependable, precise, and transparent. Our neurosymbolic technology synergizes the capabilities of large language models (LLMs) and generative AI with traditional symbolic methods, resulting in hallucination-resistant AI tailored for high-trust applications.The RoleWe are seeking a dynamic Technical Product Manager to spearhead our platform strategy and execution. This hands-on position demands profound technical expertise, analytical thinking, and a successful track record working with intricate enterprise clients.You will operate at the intersection of advanced AI technology and genuine enterprise requirements, adeptly transforming vague customer needs into well-defined product strategies while keeping a holistic perspective across diverse customer segments.This role transcends mere engineering specifications; it’s about utilizing your technical depth to establish realistic requirements, guide product roadmaps, and derive clarity from complexity.What You'll DoYou will take ownership of the developer platform product from inception to launch:Conduct customer discovery sessions with enterprise clients, accurately extracting functional requirements from ambiguous needs and converting them into actionable product strategies.Craft a product vision and roadmap that harmonizes individual customer requests with wider platform scalability and long-term strategic objectives.Utilize your extensive technical understanding of AI and platform development to set realistic requirements (e.g., comprehending ML accuracy limitations to prevent setting unattainable targets).Navigate complex stakeholder dynamics across engineering, sales, research, and leadership, constructively challenging decisions as necessary.Produce comprehensive product documentation (PRDs, specifications, strategy documents) that synthesizes research and stakeholder input with analytical precision.Collaborate closely with engineering teams, comprehending the line between requirements and implementation without over-specifying solutions.Steer through enterprise sales cycles and multi-stakeholder complexities while upholding the product vision against competing demands.What We're Looking ForEssential:A technical degree (computer science, engineering, or related field) with prior experience in a technical role.

Senior Product Manager | Tripadvisor Experiences About Tripadvisor The Tripadvisor Group connects people to enriching experiences and aspires to be the world's most reliable source for travel insights. We utilize our diverse brands, cutting-edge technology, and extensive capabilities to bridge our global audience with partners through immersive content, travel guidance, and dual-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. Tripadvisor Inc. (Nasdaq: TRIP) encompasses a variety of travel brands, including Tripadvisor, Viator, and TheFork. We are currently seeking a Senior Product Manager to join our Experiences team. This role is pivotal in a rapidly growing segment of our business, where we cultivate a culture of rapid testing and adaptation. Our approach is to swiftly implement experiments and leverage real-world data to inform our future developments. We value adaptability in our hires, as we require individuals capable of addressing critical gaps in our marketplace. You will be a results-driven individual who can influence various facets of the user journey as priorities shift. Your strengths lie in swiftly acquiring knowledge in new domains, pinpointing key growth drivers, and making immediate impacts. Job Location: Remote within the UK, Poland, or Portugal, with occasional travel to company offices as required.

Join Contentful as a Senior Product Manager and play a crucial role in shaping the future of our product offerings. You will lead cross-functional teams, drive product vision, and ensure that our solutions meet the evolving needs of our customers. Your expertise will guide the product lifecycle from conception to launch, with a focus on delivering exceptional user experiences.

Embark on a transformative journey with Deliveroo, where our mission is to revolutionize the way customers shop and dine. At the heart of our operations, the Product team shapes the experiences of millions, crafting innovative solutions to intricate marketplace challenges.In this dynamic role, you will work at the intersection of data, design, and engineering, steering our strategic direction, prioritizing essential tasks, and delivering impactful outcomes that propel our business forward.We are seeking a Senior Product Manager for our London office. You will spearhead initiatives within our Network Efficiency division, transforming complex logistics obstacles into strategic advantages that enhance delivery speed and support global expansion.Key ResponsibilitiesJoining the Network Efficiency team, you will be at the core of Deliveroo's logistics framework, collaborating closely with Engineering, Analytics, Machine Learning, and Operations Research to optimize real-time predictions and dispatch strategies across all markets.Your daily responsibilities will include:Developing and implementing new logistics capabilities that enhance our offerings for customers, merchants, and riders.Leading prioritization and trade-off discussions, effectively navigating complex marketplace dynamics and escalating matters to senior leadership when necessary.Managing product objectives from conception to launch, fostering collaboration across disciplines to ensure the delivery of high-quality, impactful solutions.Facilitating cross-functional alignment with Finance, Legal, and Strategy & Operations teams globally to successfully launch new features.Translating complex uncertainties into actionable execution plans, ensuring the team maintains focus on the most valuable opportunities.Qualifications for SuccessWe seek a candidate with strong expertise in some of the following areas and a desire to grow in others:Demonstrated problem-solving skills, with an aptitude for asking insightful questions and converting ambiguity into clear, actionable roadmaps.Extensive analytical experience; you possess the ability to swiftly understand technical concepts and effectively collaborate with Machine Learning and Operations Research experts.A holistic systems-thinking approach, capable of balancing customer demands with business objectives.

Location: London (Hybrid: 4 days in the office, 1 day from home each week) About Ebury Ebury helps ambitious businesses grow internationally. The company values collaboration, creativity, and practical problem-solving, aiming to make every team member feel supported and empowered. Role Overview The Senior Product Manager - Partnerships will lead the development and scaling of Ebury’s fastest-growing channel: Partnerships. This area is commercially strong but currently depends on manual processes, fragmented tools, and custom solutions. The goal is to build a product layer that supports scalable indirect operations for partners, their clients, and the internal teams who work with them. Collaboration This position sits at the intersection of product, operations, and commercial teams. Regular collaboration with Partnership Managers, Middle Office teams, and direct interaction with clients and partners is essential. What You Will Do Oversee the end-to-end product experience for the indirect channel, focusing on two main areas: Partner Platform Experience Develop tools for partners to onboard, manage, and grow their client base Provide insights into partner performance, activity, and client behaviors Reduce dependency on manual support Partner Client Experience (White-label / IB clients) Shape the experience for partner clients using Ebury products Ensure a seamless, credible, and scalable journey for different partner types Balance configurability with consistency across the platform

At Intercom, we are not just an AI Customer Service company; we are on a transformative mission to redefine customer experiences for businesses worldwide.Our cutting-edge AI agent, Fin, sets the benchmark for customer service AI, enabling businesses to provide seamless, always-on support that enhances customer satisfaction. When paired with our Helpdesk, Fin evolves into the Intercom Customer Service Suite, offering AI-enhanced solutions for complex queries that require human intervention.Since our inception in 2011, we have gained the trust of nearly 30,000 businesses globally, establishing new standards in customer service. By adhering to our core values, we continuously innovate, work with urgency, and deliver exceptional value to our clients.We are seeking a Senior Product Manager to join our dynamic team and play a pivotal role in shaping the future of business messaging and AI-driven customer engagement. This is a unique opportunity to lead a talented team of engineers, designers, and researchers in creating products that impact millions daily.

Join Contentful as a Senior Product Manager, where you will lead innovative product strategies, drive growth, and enhance user experiences across our platforms. You will collaborate with cross-functional teams, leveraging data-driven insights to inform product decisions and contribute to the overall vision of our organization.

Join Zopa as an Associate Product Manager in our London office, where you will play a critical role in shaping the future of our products. Collaborate with cross-functional teams to deliver innovative solutions that meet our customers' needs.