About the job
Transforming the way people live.
At Blueground, we are passionate about creating a reliable foundation for your living experience, opening doors to new opportunities. Our mission is to build the foremost platform for modern living.
With over 350 million people relocating between cities each year, the demand for innovative housing solutions has never been greater. Blueground is at the forefront of this transformation.
With a portfolio of more than 40,000 homes worldwide, available for stays ranging from a few days to over a year, we are just beginning our journey. Our rapid expansion aims to redefine the concept of living through a new category of offerings. Our competitive advantage lies in our cutting-edge technology, operational excellence, and a dedicated team that executes with agility and precision.
Our corporate culture is based on five core principles:
- Guests First – Every decision prioritizes the guest experience.
- Move Fast – We cherish speed, momentum, and decisive action.
- Dive In – We believe that the magic is in the details, and we dig deep.
- Embrace Change – We see change as an opportunity for growth.
- Keep It Honest – Transparency fosters progress and strengthens our relationships.
If you are eager to make a meaningful impact and help us reshape the way the world lives, we would love to meet you.
Your Role
We are seeking a proactive and detail-oriented Operations Lead to become an integral part of our dynamic team in Chicago, IL. This hands-on role is perfect for someone who excels in problem-solving, leads by example, and ensures that every property adheres to the highest quality standards and guest satisfaction.
Key Responsibilities
- Lead Property Turnovers: Manage the complete apartment preparation process—coordinating with housekeeping and maintenance teams, and conducting thorough inspections prior to guest check-ins.
- Ensure Onsite Readiness: Assemble furniture, troubleshoot WiFi and tech setups, and perform minor repairs to guarantee that each apartment meets our rigorous standards before residents move in.
- Field Coordination & Team Supervision: Act as the primary contact in the field, overseeing relationships with external vendors, housekeeping personnel, and building staff to facilitate smooth operations.
- Conduct Quality Control: Perform comprehensive property inspections using mobile checklists, identify issues, and ensure that every space aligns with our cleanliness, functionality, and design criteria.
- Provide Hands-On Support: Be ready to assist with urgent needs—whether that involves replacing furniture, repairing appliances, delivering essential items, or addressing guest lockouts.
- Drive Operational Efficiency: Oversee and maintain our corporate vans and inventory, ensuring that supplies and tools are consistently organized and accessible.
Your day will commence at the office, where you will collect your equipped 'Pit Stop Van' before heading into the city. Your tasks will be clearly organized to ensure optimal efficiency.

