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Operations Director at PedidosYa Markets | Buenos Aires

PedidosYaBuenos Aires
On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

Professional with at least 5 years of experience leading Operational Excellence areas, in-store operations, or managing large distribution centers. Proven track record in designing and implementing large-scale operational processes with regional reach across multiple geographies. Advanced command of productivity metrics and high analytical capability to transform data into executable action plans. Hands-on leadership with the ability to influence cross-functional teams and guide regional leaders towards a continuous improvement mindset. Enthusiasm for innovation and process automation. Fluent in English.

About the job

  • Lead the standardization and optimization of operational processes across more than 150 stores in 13 countries throughout the region.
  • Foster a culture of operational excellence and discipline, ensuring strategic design translates into flawless execution in every store.
  • Enhance productivity and cost efficiency by developing team management strategies and optimizing order preparation times.
  • Implement rigorous quality controls to significantly reduce waste and ensure constant product availability for our users.
  • Drive innovation processes related to the development of automation in stores.
  • Strategically influence regional and global stakeholders (including Delivery Hero) to align the development of technological tools with the needs of local/regional operations.

About PedidosYa

PedidosYa, a part of Delivery Hero, is a leading global delivery company operating in over 70 countries worldwide. It is the premier technology platform for delivery and quick commerce in Latin America. PedidosYa connects millions of users, merchants, and delivery personnel to a vast array of products and services within the community. Operating in 15 Latin American countries, it launched PedidosYa Market in 2020, the first 100% digital marketplace delivering food and household items in as little as 10 minutes after an order is placed. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX index.

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