About the job
Join gopuff as an Operations Associate (OA) within our dynamic operations team, directly reporting to a Site Leader. This role is pivotal to our success and demands a proactive attitude, resilience, and a passion for overcoming challenges. Your responsibilities will span various operational tasks including picking, packing, and receiving products, both on-site and in our kitchen (if applicable), while collaborating with partner drivers to ensure smooth deliveries.
At gopuff, we pride ourselves in delivering essential items to our customers around the clock, regardless of weather conditions. We’re building a team of innovative thinkers and bold adventurers who are excited to redefine the retail landscape rapidly. And if you have a penchant for snacks, that’s a bonus!
Key Responsibilities:
- Efficiently pick and pack items for customer dispatch
- Receive and unpack vendor pallets, ensuring inventory accuracy and resolving any discrepancies
- Oversee inventory management and the re-shelving of canceled orders
- Maintain cleanliness and organization of the sales floor and facility
- Adhere to FIFO practices for effective waste and spoilage management
- Communicate with customers regarding substitutions or out-of-stock items
- Safely handle, scan, and move products in an organized manner
- Engage in various physical activities such as standing, bending, and reaching during shifts
- Utilize equipment such as carts and pallet jacks to transport products
- Work with items that may contain tobacco, nicotine, and/or alcohol
- Occasionally work in freezer environments throughout your shifts
- Navigate several flights of stairs as part of your daily responsibilities
- Prepare high-quality beverages and food items according to established recipes and presentation standards
- Ensure accuracy in food and beverage packaging for delivery
- Adhere to health, safety, and sanitation guidelines for all products
- Accurately receive and store orders, addressing any discrepancies with expiration requirements
- Maintain kitchen organization and standards to facilitate resource accessibility while managing waste and spoilage responsibly
- Prepare, package, and hand off customer orders efficiently.
