Operations Associate - Bookings Team

Sales Operations Associate | TripadvisorCompany OverviewThe Tripadvisor Group is dedicated to connecting individuals with remarkable experiences and aims to be the world's most reliable source for travel and leisure activities. Utilizing our diverse brands, advanced technology, and unique capabilities, we link our extensive global audience with partners through engaging content, insightful travel guidance, and two-sided marketplaces encompassing accommodations, restaurants, and various travel categories. Tripadvisor, Inc. (Nasdaq: TRIP) proudly encompasses an array of travel brands, including Tripadvisor, Viator, and TheFork.About the RoleAs a vital member of our B2B Distribution Team for Viator, the Sales Operations Associate will be instrumental in enhancing the daily performance of our distribution partnerships, recognized as one of our fastest-growing revenue streams. This impactful position is perfect for someone who excels at merging Go-To-Market strategies, data analysis, and operational execution.Your responsibilities will include supporting our Business Development and Partner Account Success teams by identifying obstacles within our sales pipeline and designing workflows that facilitate the scaling of our global distribution network. From optimizing our Salesforce environment to harnessing the power of AI for actionable insights, you will play a crucial role in ensuring our go-to-market initiatives succeed.

Become a Catalyst for Culinary Excellence! At TheFork, we believe that the most memorable moments are shared over a meal. As Europe's premier restaurant booking platform, we unite a vast community of dedicated diners with their favorite dining establishments. Driven by innovation and a genuine passion for the restaurant sector, we facilitate exceptional dining experiences across 11 countries. As a proud member of the Tripadvisor Group, we are committed to fostering a diverse, people-centric culture where values like 'respect', 'ownership', 'growth', and 'collaboration' flourish. If you have a passion for food, technology, and creating meaningful change, we invite you to join us at the table. Your Responsibilities: Identify target restaurants and proactively reach out to their owners or managers to arrange meetings. Your daily tasks will include cold calls, visits, and scheduled appointments to showcase TheFork's offerings. Take charge of presenting and selling TheFork's products and services, which include promotional tools, advanced software solutions, booking widgets for restaurant websites, training, and marketing strategies. Engage with restaurant managers to illustrate the benefits and features of TheFork Manager and our expansive network. Maintain communication with prospects until the deal is closed, ensuring the restaurant is successfully listed on TheFork and affiliated platforms. Who You Are: A self-motivated, results-driven individual who consistently aims to exceed targets. A customer-focused professional with strong commercial acumen, capable of influencing and engaging stakeholders. A high-achieving business development expert, preferably with experience in B2B and the restaurant/hospitality sector, adept at handling quick negotiations. A dynamic individual who thrives in fast-paced environments and possesses excellent organizational skills. A curious learner eager to grow and improve alongside us. What We Offer: A fantastic team environment A permanent contract A flexible work setting (2 days remote work per week + up to 4 additional weeks of flexible work)

Senior Product Manager | Tripadvisor Experiences About Tripadvisor The Tripadvisor Group connects people to enriching experiences and aspires to be the world's most reliable source for travel insights. We utilize our diverse brands, cutting-edge technology, and extensive capabilities to bridge our global audience with partners through immersive content, travel guidance, and dual-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. Tripadvisor Inc. (Nasdaq: TRIP) encompasses a variety of travel brands, including Tripadvisor, Viator, and TheFork. We are currently seeking a Senior Product Manager to join our Experiences team. This role is pivotal in a rapidly growing segment of our business, where we cultivate a culture of rapid testing and adaptation. Our approach is to swiftly implement experiments and leverage real-world data to inform our future developments. We value adaptability in our hires, as we require individuals capable of addressing critical gaps in our marketplace. You will be a results-driven individual who can influence various facets of the user journey as priorities shift. Your strengths lie in swiftly acquiring knowledge in new domains, pinpointing key growth drivers, and making immediate impacts. Job Location: Remote within the UK, Poland, or Portugal, with occasional travel to company offices as required.

Senior UX Researcher | Experiences About Tripadvisor The Tripadvisor Group is dedicated to connecting individuals with unforgettable experiences, aspiring to be the world’s most reliable source for travel and exploration. We utilize our extensive brands, advanced technology, and unique capabilities to engage our global audience with partners through rich content, travel insights, and dynamic marketplaces for experiences, accommodations, dining, and other travel categories. Our portfolio encompasses renowned travel brands and businesses, including Tripadvisor, Viator, and TheFork. As a Senior UX Researcher at Tripadvisor, you will serve as the key insights partner for our B2C Product Details Page (PDP) across Viator and Tripadvisor—where millions of travelers make decisions on their next journey. Reporting directly to the Director of Product Design & Research, you will elevate the standard of our research practices. You will expertly combine qualitative insights with Voice of Customer (VoC) feedback and behavioral analytics, transforming them into actionable recommendations that shape our product roadmap in a complex and diverse global market. The ideal candidate will possess over 6 years of hands-on qualitative and quantitative research experience in a professional setting, have a passion for research and travel, thrive in a fast-paced environment, and be eager to collaborate with a variety of skilled cross-functional teams. If you are enthusiastic about UX research and want to see your contributions lead to tangible real-world outcomes, we invite you to join our team. Job Location: Hybrid This role requires 1-2 days per month in our London or Oxford office.

Join Tripadvisor's Global Team!Tripadvisor Group is dedicated to connecting people with unforgettable experiences and becoming the world's most reliable source for travel and exploration insights. Utilizing our extensive brands, cutting-edge technology, and unique capabilities, we link a global audience with partners through rich content and comprehensive travel guidance. Our diverse portfolio includes renowned brands such as Tripadvisor, Viator, and TheFork.Your Role:We are on the lookout for an ambitious and results-driven Field Sales Representative to enhance Viator's product offerings by acquiring innovative suppliers within your designated region. This role demands exceptional sales acumen, outstanding communication skills, and a proven history of surpassing sales targets. Experience in outside sales, telesales, or business development, particularly in the online or travel sectors, is highly desirable.As a brand ambassador, you will be proactive, organized, and thrive in a fast-paced, collaborative, and entrepreneurial environment. This is a fantastic opportunity for a travel enthusiast eager to make a significant impact and drive revenue for a global leader in the experiences industry.

Join Tripadvisor as a Senior Product DesignerAbout TripadvisorAt Tripadvisor, we unite travelers with experiences that deserve to be shared. Our goal is to be the world's most reliable resource for travel and adventures. By leveraging our innovative brands, advanced technology, and comprehensive capabilities, we connect a vast global audience with partners through engaging content, travel insights, and diverse marketplaces for experiences, lodging, dining, and other travel categories. Tripadvisor, Inc. (Nasdaq: TRIP) encompasses a diverse portfolio of travel brands and enterprises, including Tripadvisor, Viator, and TheFork.The Travel Mode TeamOur Travel Mode team operates with the agility and creativity of a startup, focusing on developing a new product for travelers once they reach their destinations. We prioritize rapid movement, embrace artificial intelligence, and value learning as our core principle over the pursuit of perfection. We seek an enthusiastic Senior Product Designer with expertise in native iOS and Android applications to join our mission, help shape our data-driven roadmap, and significantly contribute to the vision of our initial Minimum Viable Product (MVP).Your ResponsibilitiesDefine Process: Collaborate in managing the end-to-end design workflow for Travel Mode within our iOS and Android applications, from exploratory research to polished final designs.Drive Experimentation: Engage in a culture of rapid experimentation, utilizing testing and mobile analytics to inform iterative design choices.Define Mobile Strategy: Create and articulate a clear vision for the MVP, aligning broader strategic goals with practical execution.Simplify Complexity: Work alongside Product and Engineering teams to convert intricate data, community inputs, and marketplace dynamics into streamlined, intuitive mobile solutions.Native First: Advocate for user-centered design and lead the definition of features that are inherently native, leveraging technologies like haptics, motion, and location services to ensure the app provides a high-quality, responsive user experience.

Role overview Tripadvisor is hiring a Senior Business Operations Manager in London. This position plays a key part in shaping how teams work together and improving operational processes across the company. The focus is on leading strategic projects and supporting business performance at a global level. What you will do Lead and deliver strategic initiatives that affect several teams and business units. Collaborate with cross-functional groups to clarify business objectives and keep efforts aligned. Spot and implement process improvements to increase efficiency and operational quality. Apply analytics to guide decisions and measure the results of operational changes. Coordinate projects and track progress to support Tripadvisor’s strategic vision. Who thrives in this role Operations professionals with experience working across teams and functions. Individuals who rely on data and analytics to make decisions and address challenges. People comfortable managing several priorities and adapting as business needs shift. This role is based in London, United Kingdom.

Role Overview Tripadvisor is hiring a Senior Key Account Executive fluent in Spanish for its teams in London or Dublin. This role focuses on managing high-value client accounts and strengthening relationships across the Spanish-speaking market. What You Will Do Oversee and grow a portfolio of key accounts, ensuring client satisfaction and retention Build strong partnerships with Spanish-speaking customers Identify opportunities to expand Tripadvisor’s presence and value within assigned accounts Location This position is based in London or Dublin.

About Tripadvisor The Tripadvisor Group is dedicated to connecting people with extraordinary experiences, striving to be the world’s most trustworthy source for travel and activities. By utilizing our extensive brands, cutting-edge technology, and robust capabilities, we aim to link our global audience with partners through engaging content, travel insights, and innovative marketplaces for various travel categories including accommodations, restaurants, and experiences. Our portfolio includes renowned travel brands such as Tripadvisor, Viator, and TheFork. The Tripadvisor Experiences Engineering team, situated across Europe, is responsible for the operation of Tripadvisor.com, the Tripadvisor mobile applications, and their supporting infrastructure. We manage systems that empower operators to enhance their businesses while enabling third parties to leverage our inventory. Our tools are essential for our customer services team, allowing them to deliver unparalleled service to travelers and operators worldwide. About the Role We are on the lookout for a Senior Software Engineer to become a vital part of our rapidly expanding team. This position is available to candidates residing within a reasonable commuting distance (generally up to 2 hours) from our office locations in London or Oxford. We value flexibility in work arrangements and cherish meaningful in-person interactions for connection and collaboration. Expect a remote-first work model with occasional in-office meetings for team bonding, strategic planning, and other significant events. At Tripadvisor, our engineers are adaptable and thrive on tackling diverse technical challenges. This full-stack role primarily focuses on backend development, with periodic front-end projects. Our engineers collaborate closely with product managers and designers, participating in the complete process from software design to coding, testing, deployment, and iteration. Most engineers at Tripadvisor deploy code to production every few days, contributing to our dynamic daily release cycle. Our technology stack comprises Java, React, Typescript, GraphQL, Kubernetes, SQL, and NoSQL databases, all hosted on AWS. While familiarity with the entire stack is not mandatory, a willingness to learn is essential, as you will gain expertise in our technologies on the job. Perks of Working at Tripadvisor Competitive compensation packages, including base salary, annual bonus, and more. “Work your way” approach to flexibility and work-life balance. Opportunities for professional development and continuous learning.

About Tripadvisor The Tripadvisor Group connects travelers with experiences worth sharing, striving to be the most trusted source for travel and experiences globally. We utilize our diverse brands, cutting-edge technology, and expertise to link our worldwide audience with partners through rich content, travel guidance, and dynamic marketplaces for accommodations, restaurants, and various travel categories. Tripadvisor, Inc. (Nasdaq: TRIP) encompasses a range of renowned travel brands including Tripadvisor, Viator, and TheFork. In the role of Business Operations Manager, Global Markets, you will be an integral part of our B2B Strategy & Operations and Supply Acquisition team. This high-impact role involves identifying, prioritizing, and executing global growth opportunities. You will leverage insights to shape strategic initiatives and collaborate with cross-functional teams to drive measurable outcomes. What You’ll Do Identify key growth opportunities across markets and segments, mobilizing cross-functional teams to act on these insights. Collaborate with leadership to define and implement the global strategic roadmap, including annual planning, OKRs, and performance targets. Lead complex, cross-functional initiatives that enhance our planning, launching, and scaling of global programs, from hypothesis development through execution and analysis. Create compelling narratives that distill complex data and market dynamics into actionable insights for senior leadership. Develop scalable dashboards and forecasting models to track performance indicators and create actionable plans. Establish feedback mechanisms to ensure analytics insights drive product prioritization and resource allocation. Proactively identify opportunities for global growth through market expansion, process improvements, and AI-enabled decision support, leading pilots through rollout.

Lead Process Automation Specialist for 3P | Tripadvisor About Tripadvisor The Tripadvisor Group connects travelers with remarkable experiences and strives to be the world's most reliable source for travel insights. By utilizing our innovative brands and advanced technology, we engage a worldwide audience with partners through compelling content, expert travel guidance, and dynamic marketplaces for experiences, accommodations, restaurants, and other travel categories. Tripadvisor, Inc. (Nasdaq: TRIP) encompasses a diverse portfolio of travel brands including Tripadvisor, Viator, and TheFork. Are you ready to spearhead an AI-driven transformation? We are seeking an innovative Process Automation Lead who can dismantle outdated processes and create a seamless, automated experience for our teams driving significant growth in our Experiences segment. You will not just be mapping processes; you will define the future scaling strategies of our Sales and Marketing teams. In this pivotal role, you will architect and implement an AI-enhanced journey for our partner-facing teams. You will play a crucial role in helping our Distribution Partnerships Sales and Marketing teams amplify their impact tenfold. This is a highly autonomous position designed for a strategic leader who excels in bridging the gap between lean process optimization and groundbreaking AI initiatives. If you are a visionary who thrives on breaking down legacy barriers and scaling solutions in a fast-paced environment, we want you to join our team. Job Location: Remote This position is fully remote, with occasional travel to company offices as necessary.

Product Designer | ViatorAbout TripadvisorThe Tripadvisor Group connects individuals to memorable experiences, striving to be the world’s most reliable source for travel and adventure. We harness our brands, cutting-edge technology, and unique capabilities to link our global audience with partners through engaging content, travel insights, and dynamic marketplaces for experiences, accommodations, dining, and various travel-related categories. Tripadvisor, Inc. (Nasdaq: TRIP) encompasses a diverse portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.The B2B Experience TeamThe B2B Experience Team is pivotal in enhancing platform tools within our marketplace ecosystem. Our mission is to address the needs of operators, partners, and third-party vendors, promoting efficiency, scalability, and trust throughout the platform.We prioritize creating intuitive and dependable experiences that empower our partners to operate their businesses efficiently, make informed decisions, and achieve excellent outcomes for their customers. By collaborating closely with product, engineering, data, and commercial teams, we ensure that we meet complex operational needs with straightforward, beautifully crafted solutions, always informed by customer insights and business impacts.Job Location: Remote UK or PortugalThis role offers the flexibility of remote work in the UK or Portugal, with occasional travel to company offices as required.What You’ll DoDrive Product Strategy & OutcomesAssess major opportunities and challenges, making significant contributions to product strategies and roadmaps.Convert research and data into clear problem definitions, actionable recommendations, and success metrics.Constructively challenge assumptions and advocate for customer-centric, evidence-based decision-making.Deliver High-Quality DesignOwn the complete design process across various stages, from discovery to delivery.Plan and execute user research, synthesizing insights into actionable directives.Create flows, maps, information architecture, and prototypes to effectively communicate and test solutions.Ensure design excellence through collaboration, quality assurance, and meticulous attention to detail.Utilize and contribute to the Design System to maintain consistency and scalability across our products.

About TripadvisorThe Tripadvisor Group is dedicated to connecting travelers with exceptional experiences worth sharing. Our mission is to be the most trusted source globally for travel and experiences. We harness our brands, advanced technology, and capabilities to engage our audience with rich content and travel insights, facilitating a two-sided marketplace for experiences, accommodations, dining, and other travel categories. Our portfolio includes well-known brands such as Tripadvisor, Viator, and TheFork.Who We Are Looking ForWe are seeking a dynamic and experienced Director of Service Delivery to lead our customer service strategy for the Viator Experiences business. This hands-on leadership role is essential in ensuring seamless customer resolutions on the first attempt, every time. You will oversee booking assistance, support for travelers, travel agents, and merchant partners while working in a hybrid environment across our Oxford and London offices.In this role, you will manage the performance of our outsourced front-line operations and serve as the primary contact for all business escalations, guiding in-house resolution teams. Your leadership will be instrumental in fostering a culture of operational excellence with a strong focus on customer satisfaction in all decisions. You will drive initiatives aimed at reducing customer friction, implementing AI tools, developing self-service solutions, and ensuring efficient processes.As part of a fast-paced and competitive team, you will advocate for our customers in all behaviors and decision-making processes. At Tripadvisor, our customers come first in everything we do.

About Tripadvisor The Tripadvisor Group is dedicated to connecting travelers with experiences that are truly worth sharing. Our mission is to be the world’s most reliable source for travel information and experiences. Using our innovative brands, advanced technology, and extensive capabilities, we link our global audience to partners through engaging content, travel insights, and dynamic marketplaces for accommodations, activities, dining, and various travel categories. Tripadvisor, Inc. (Nasdaq: TRIP) oversees a diverse portfolio of travel brands, including Tripadvisor, Viator, and TheFork. About the Role We are seeking a talented Software Engineer II (Android) to join our rapidly expanding mobile team. This position is available to candidates who are within a commutable distance (generally within 2–3 hours) of our office hubs in Oxford or London. We value a flexible work environment while cherishing meaningful in-person interactions for collaboration. Expect a remote-first working model with occasional in-person gatherings at your nearest office for team alignment, planning, and other significant events. At Tripadvisor Experiences, we foster a friendly and engaging atmosphere where our primary goal is to accomplish tasks effectively. Our engineers collaborate closely with product managers and designers, engaging in every stage of the development process from design to deployment and feedback. Most of our engineers are involved in releasing code to production every few days, supported by a daily release cycle. What You'll Do As a member of Tripadvisor Experiences, our engineers are adaptable problem-solvers ready to tackle a variety of technical challenges. This full-stack role primarily focuses on Android development, with opportunities for backend projects as well. You don’t need to be an expert in every area; if you’re enthusiastic about learning, we’ll provide the support you need to enhance your skills. Our technology stack includes Kotlin, Coroutines, Jetpack Compose, Cursor, and GraphQL, organized in a modular layout following the clean architecture principles with MVVM. Write code! Our engineers prioritize their passion for coding and do what they excel at. Engage with code at all levels – while the primary focus is on app development, you will also have chances to work on backend microservices. Collaborate closely with Product and Design teams to create user-centric solutions.

Become a part of our vibrant team at Wellington South! We are seeking enthusiastic individuals who are ready to contribute to our culture of excellence. This opportunity allows you to engage in a dynamic environment where your skills and creativity can flourish. While specific responsibilities and qualifications are yet to be defined, we encourage applicants who are eager to learn and grow with us.

Join Tripadvisor as a Solution Architect specializing in Viator API Implementation!In this pivotal role, you will:Partner Enablement & Solution Design:Work alongside B2C platforms, OTAs, and travel e-commerce partners to assess their business goals and technical specifications.Design comprehensive solutions utilizing Viator’s APIs tailored to meet partner requirements, aiming to enhance their commercial success.Offer expert advice on API functionalities and best practices that boost conversion rates.Assist partners in crafting an implementation roadmap, providing support pre and post-development to leverage Viator's API effectively for business growth.Collaborate closely with Viator’s product, engineering, and business development teams to ensure partner feedback drives continual improvement of our API offerings.Technical Leadership:Act as the primary technical liaison for partners during the API integration phase.Conduct API demonstrations to empower partner teams.Identify and resolve technical challenges, providing solutions to facilitate smooth integrations.Help partners enhance the performance of Viator’s APIs to ensure scalability and optimal user experience.

Are you a passionate video creative with a knack for storytelling? Join Tripadvisor as a Social Video Creative & Editor in our London office! You will play a pivotal role in producing engaging video content that resonates with our global audience. Your creativity will help showcase the travel experiences Tripadvisor offers, driving brand engagement and inspiring wanderlust.

About UsAt Tebi, we are revolutionizing the hospitality industry by developing the first Connected Restaurant Management System. Our innovative platform unifies sales, reservations, kitchen preparation, payments, and data analytics to ensure seamless service and actionable insights.Founded by Arnout Schuijff, a visionary co-founder of Adyen, and supported by €50 million in investment from Index Ventures & CapitalG, Tebi is dedicated to enhancing the hospitality experience. Thousands of restaurants, cafés, bars, and coffee shops in the Netherlands, the UK, and beyond trust Tebi to streamline their operations.About the RoleWe are seeking a dynamic and results-oriented Sales Associate to become an integral part of our growth strategy. In this position, you will oversee the complete sales cycle, directly contributing to our business expansion by attracting new customers. Your role will involve not only closing deals but also enhancing our sales processes and tools, using data-driven insights to inform our scaling strategies.You will leverage your sales expertise and deep product knowledge to address complex challenges faced by our clients. Acting as the advocate for our customers, you will collaborate with various internal teams to ensure we achieve not only sales success but also foster long-term value and market presence. We are looking for an individual who thrives on surpassing ambitious targets and establishing sustainable sales processes.

About Tripadvisor The Tripadvisor Group is dedicated to connecting individuals with experiences that are worth sharing, striving to become the world's most trusted source for travel insights. Our innovative technology and brands engage a global audience, linking them with partners through rich content and guidance across various travel sectors, including accommodations, restaurants, and experiences. Our portfolio encompasses renowned brands such as Tripadvisor, Viator, and TheFork. Who Are We Looking For? As the Director of Service Excellence, you will be the driving force behind our culture of operational excellence. Your primary responsibility will be to define a service excellence strategy that prioritizes customer-centric decision-making. This role will be pivotal in creating a seamless next-generation customer experience by eliminating friction points, integrating AI tools, fostering customer self-service solutions, and ensuring swift, hassle-free processes. Collaborating closely with R&D and Policy teams, you will have the opportunity to significantly enhance the customer journey and establish best practices and technological standards. In our fast-paced, highly competitive environment, you will be part of a dedicated team advocating for our customers in every decision we make. At Tripadvisor, our customers are at the forefront of everything we do. Job Location: Hybrid. This position requires 2-3 days per week in our London/Oxford office. Key Responsibilities: AI Tooling Develop a strategic investment plan over the next 2-4 years to build best-in-class technology that will replace outdated systems. Continuously identify opportunities to utilize AI tooling to elevate the customer experience. Establish new success metrics for AI assistance, prioritizing customer resolution over cost-to-serve strategies. Process Improvement & Innovation Utilize customer insights and data analytics to pinpoint process gaps and areas of friction. Lead re-engineering and standardization initiatives employing Lean/Six Sigma methodologies. Collaborate cross-functionally to streamline workflows and reduce costs.