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Operations Associate at Gopuff | Charlotte, NC

GopuffCharlotte, NC
On-site Part-time

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Experience Level

Entry Level

Qualifications

- High School Diploma or GED Equivalent- Preferred experience in a restaurant or retail environment- Flexibility to work varying shifts including peak hours (1st, 2nd, 3rd)- Basic proficiency in web-based software applications (e.g., Google G-Suite)- Ability to stand and walk for the duration of the shift- Ability to lift up to 49 pounds- Willingness to work flexible hours, including mornings, evenings, weekends, and holidays

About the job

Gopuff is seeking passionate Operations Associates (OAs) to become integral members of our operations team. Reporting directly to a Site Leader, OAs are pivotal in ensuring our operations run smoothly, showcasing attributes such as determination, positivity, and a zest for overcoming challenges. Your role will encompass a variety of responsibilities, including picking and packing orders, receiving products, and collaborating with our partner drivers.

At Gopuff, we are committed to delivering everyday essentials to our customers—day or night, rain or shine. We are building a dynamic team of innovators and risk-takers eager to revolutionize the retail landscape. If you have a passion for snacks and customer service, we want you!

Key Responsibilities:
- Efficiently pick and pack items for customer dispatch
- Receive and unpack pallets from vendors, ensuring inventory accuracy and resolving discrepancies
- Manage inventory and re-shelving of canceled orders
- Maintain a clean and organized sales floor and facility
- Adhere to FIFO practices to manage waste and spoilage
- Communicate with customers regarding substituted or out-of-stock items
- Handle, scan, and move products safely and efficiently
- Stand, push, pull, squat, bend, reach, and walk during shifts
- Utilize carts, pallet jacks, and dollies for product movement
- Handle products that may contain tobacco, nicotine, and/or alcohol
- Work in freezer locations as needed
- Capability to navigate several flights of stairs throughout the day
- Prepare quality food and beverages, adhering to recipes and presentation standards
- Ensure accuracy in food and beverage packaging for delivery
- Follow health, safety, and sanitation guidelines for all products
- Organize the Kitchen Facility to ensure resource accessibility and manage waste responsibly

About Gopuff

Gopuff is a leading on-demand delivery service that specializes in providing customers with everyday essentials and snacks. With a strong commitment to innovation and customer satisfaction, Gopuff is transforming the retail space by delivering convenience directly to consumers.

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