Operations Associate at Bitgo | Dubai

Role overview deliveryhero is hiring an Assistant Manager of Operations in Dubai. This position focuses on overseeing daily operations to keep service delivery running smoothly and efficiently. The role involves managing a team, fine-tuning processes, and tracking key performance indicators to support the company’s goals. What you will do Supervise and guide team members to maintain high performance Monitor and improve operational workflows Ensure daily activities meet service standards and targets Analyze performance data to identify areas for improvement Who we’re looking for This role suits someone who takes initiative, enjoys problem-solving, and works well under pressure. Experience in operations or a related field is important. A focus on process improvement and team leadership will help drive success in this position.

Delivery Hero is looking for an Administrative Assistant to join the team in Dubai. This entry-level role centers on supporting daily operations and helping colleagues stay organized and efficient. Role overview The Administrative Assistant will handle a range of administrative tasks to keep the office running smoothly. This position is designed for those starting a career in administration and interested in working at a global food delivery company. What you will do Assist with scheduling, document preparation, and general office coordination Support team members with day-to-day administrative needs Help maintain a well-organized and welcoming office environment Location This position is based in Delivery Hero’s Dubai office.

Join Rentokil Initial as an Operations Officer and play a pivotal role in ensuring the seamless delivery of pest control services. You will be responsible for maintaining the highest standards of quality and customer satisfaction while effectively managing service teams. Your key duties will involve overseeing daily operations, coordinating schedules, and ensuring adherence to safety regulations and company policies.Key Responsibilities:Plan and organize daily service schedules for technicians, optimizing time management and resource allocation.Supervise field teams during service delivery, ensuring treatments align with company protocols.Promptly address customer inquiries and complaints to uphold high levels of satisfaction.Conduct regular audits and evaluations of service quality and team performance.Maintain accurate records of service deliveries, customer interactions, and inventory levels.Collaborate with sales and marketing teams to meet client needs and enhance service offerings.Implement training and development initiatives to foster team skill enhancement and service excellence.Analyze operational data to identify trends and areas for improvement, ensuring continuous service process enhancement.

 Your Role Awaits!Join a pivotal team committed to enhancing a high-impact product that elevates our consumer experience:● Collaborate within a dynamic, cross-functional team comprising Product, Engineering, Data Science, and Product Analytics.● Forge robust relationships with your team to amplify your contributions.● Immerse yourself in understanding the product intricately - identifying target customers (both users and vendors), recognizing diverse local contexts, assessing business value, evaluating risks, uncovering opportunities, and navigating technical challenges.● Lead customer development initiatives and data analysis to identify fresh opportunities and mitigate risks.● Partner closely with design and research teams to reveal unmet user needs and potential growth areas.● Rapidly brainstorm, prototype, and refine solutions with your team, launching innovative products to our customers swiftly.● Drive the prioritization of opportunities and solutions aligned with company KPIs.● Be a proactive problem-solver, ready to roll up your sleeves to unblock your team and deliver high-quality solutions promptly.● Assess the success of your launched products and champion their continuous improvement, leveraging your expertise in experimental setup and analysis.● Engage with stakeholders to deepen your knowledge and enhance your product initiatives.● Collaborate with other Consumer teams to ensure alignment with the comprehensive Consumer experience and lifecycle.● Manage stakeholder communication effectively, collaborating with teams across the globe.● Work alongside our internal stakeholders, commercial, and strategy teams to craft and execute go-to-market strategies.● Be a self-starter and a collaborative team player.● Demonstrate the ability to independently prioritize your time, focusing on the most impactful efforts first.● Uphold accountability and fulfill your commitments.● Collaborate meaningfully with colleagues around the globe. 

Join our dynamic team at Delivery Hero as a Senior Product Manager - AI. In this pivotal role, you will lead innovative product strategies that harness the power of artificial intelligence to enhance our delivery services. Collaborate with cross-functional teams to design, develop, and implement cutting-edge solutions that drive operational efficiency and improve customer satisfaction.

Greetings!We are Fever, the world's foremost technology platform dedicated to culture and live entertainment.Our mission? To make culture and entertainment accessible to everyone. Utilizing our innovative technology and data-driven approach, we are transforming how audiences engage with live experiences.Each month, we inspire over 300 million individuals across more than 40 countries to discover unforgettable events while also equipping event creators with our insights and technology, enabling them to innovate, scale, and attract new audiences.Our achievements? Collaborations with industry giants like Netflix, F.C. Barcelona, and Primavera Sound; hosting internationally acclaimed events, and gaining support from prominent global investors! Impressive, right?To fulfill our mission, we are seeking proactive, hands-on individuals eager to shape the future of entertainment!Are you ready to be part of this exciting journey?Now, let’s delve into the specifics of this role and your contributions to Fever’s mission.About the Role:We are in search of a Senior Onsite Operations Lead to spearhead the execution of our key events on-site. This role emphasizes operational excellence in live settings. Your primary responsibility will be ensuring seamless operations, high team performance, and partner satisfaction throughout event execution.You will collaborate closely with Strategic Event Managers on intricate projects, converting operational plans into impeccable on-site delivery. This is a hands-on position ideal for someone seasoned in live operations, capable of leading teams, upholding standards, and managing situations effectively.Key Responsibilities1. Onsite Leadership & Execution:Direct the on-site execution of medium to large-scale eventsServe as the primary operational point of contact during live eventsGuarantee that all operations proceed smoothly, efficiently, and punctually2. Team Management (Onsite Staff):Organize and lead onsite staff (coordinators, temporary workers, suppliers)Clarify roles and responsibilities to ensure effective collaboration

Join the dynamic team at Abercrombie & Fitch as an Assistant Store Manager in the vibrant city of Dubai. In this role, you will assist in leading a team to deliver exceptional customer service, drive sales, and maintain the store's visual standards. Your leadership will empower staff while ensuring a positive shopping experience for our customers.

Role Overview flowlife is hiring an Executive Assistant in Dubai. This role supports the executive team by keeping daily operations organized and on track. What You Will Do Manage calendars and coordinate schedules for executives Organize meetings and prepare related materials Facilitate communication between departments Handle multiple tasks and shifting priorities as they arise What We Look For Strong organizational skills Proactive approach to problem solving and daily work Comfort managing several responsibilities at once This position is based in Dubai.

About Valtech:At Valtech, we are revolutionizing the connection between brands and their customers. As a leading global digital innovation firm, we harmonize creativity, technology, and strategy to tackle intricate business challenges and deliver outstanding experiences.With a team of over 6,500 professionals across 60+ offices in more than 20 countries, we are broadening our presence in the MENA region, with Dubai as our strategic hub. At Valtech, we foster business transformation as trusted partners to some of the world's most esteemed brands, offering our team opportunities for growth, a culture grounded in values, international career paths, and the chance to shape the future of experiences.About the Team:We are a part of Valtech MENA, an experience innovation company that merges diverse disciplines to create a better way for people to engage with the world. Our work lies at the crossroads of different cultures and perspectives, delivering solutions that exceed expectations and empower brands to thrive in a digital landscape.We prioritize clarity, collaboration, and a deep respect for our craft, which influences both our creations and our collaborative efforts.Overview:We are in search of an Experience Operations Director who will oversee the delivery of experience design across various projects. This role is dedicated to converting strong experience direction into high-quality, structured execution. You will ensure that concepts remain robust amid the realities of timelines, tools, team dynamics, and technical impediments, preserving clarity and intent.Your responsibilities will include defining the delivery process, supporting teams in its execution, and maintaining consistent quality standards across all outputs.The Role:You will ensure that experience design is delivered accurately, consistently, and with the highest quality standards. Your role involves operating from a clear experience direction and influencing how this is realized in practice. You contribute to the evolution of the vision through tangible delivery, creating clarity in complexity and structure amid ambiguity. Your commitment to craft and the systems that facilitate scalable craftsmanship are essential.

Join Trendyol, a leading e-commerce platform, as a Seller Operations Professional where you will be a key player in enhancing the seller experience. You will be responsible for managing seller operations, optimizing processes, and ensuring seamless communication between sellers and our platform. Your role will involve analyzing seller performance metrics and implementing strategies to improve overall satisfaction and efficiency.

Join GoGlobal as a proactive and organized Executive Assistant, providing critical support to our CEO in a vibrant, fast-paced, and diverse environment. The ideal candidate thrives in a startup or hybrid work setting, demonstrating flexibility and the ability to handle daily tasks with minimal supervision. Excellent communication skills, sound judgment, and a forward-thinking attitude are essential for success in this role.Key Responsibilities:Oversee the CEO’s calendar, coordinating meetings, appointments, and travel logistics.Arrange both domestic and international travel, including flights, accommodations, ground transportation, visas, and itineraries.Prepare and manage expense reports while performing basic administrative tasks.Support meetings with preparation of materials and follow up on action items.Uphold confidentiality and professionalism in managing sensitive information.Provide general administrative and project support as required.Adjust working hours flexibly to meet time zone differences.Requirements:2–4 years of experience in an Executive Assistant, Administrative Assistant, or a related support role.Prior experience in a startup, fast-paced company, or hybrid environment is preferred.Strong verbal and written communication skills in English.Proficient in productivity tools such as Microsoft Office, Google Workspace, and scheduling/expense management tools.Highly organized with exceptional multitasking skills and keen attention to detail.Proactive, resourceful, and able to work independently.Excellent interpersonal skills with the ability to collaborate effectively across various levels and cultures.

Delivery Hero is hiring a Sales Executive based in Dubai. This position centers on building strong client relationships and driving sales growth in a city known for its energy and diversity. Role overview The Sales Executive works closely with clients to support their needs and help expand Delivery Hero’s reach. The focus is on connecting customers with restaurants and delivery services, contributing to the company’s mission in the region. What you will do Develop and maintain relationships with new and existing clients Identify opportunities to grow sales and expand market presence Represent Delivery Hero’s services to partners and customers Who we’re looking for Interest in sales and client engagement Comfort working in a fast-moving setting Motivation to help connect customers with restaurants and delivery options

Join our dynamic team at egisgroup as a Bending Machine Operator in Dubai. In this vital role, you will be responsible for operating and maintaining bending machines to produce high-quality components for various applications. Your expertise will ensure that our production processes run smoothly and efficiently.

Join Namshi as a Buying Assistant and play a crucial role in our procurement process. You will be responsible for processing all purchase orders, ensuring accuracy in coding and managing information through Excel order sheets including order trackers, buyer trackers, order confirmations, packing lists, and payment records.In this role, you will act as a liaison between suppliers and buyers, facilitating prompt deliveries and addressing any delivery-related issues. You will communicate effectively with our warehouse team to oversee the number of deliveries received within the expected time frames.Stay informed about the department's open-to-buy (OTB) status and the valuation of each brand/category. Assist with reorders and replenishment needs as necessary.Work collaboratively with the Merchandising team to analyze reports and ensure that orders align with budgetary goals and plans. You will also assist the Buyer in organizing procurement documents systematically for easy auditing.Your responsibilities will include soliciting quotes from suppliers, tabulating bids, and ensuring that product descriptions on our website are accurate and comprehensive. Maintain precise records of cost and selling prices, updating them as needed.Create purchase orders that include essential details such as terms of delivery, delivery dates, payment terms, and pricing. Ensure that all data entry tasks are completed in compliance with the buying critical path.Collaborate with colleagues to ensure the consistency of information and share best practices while enhancing your knowledge of our systems. Additionally, you will provide ongoing support to the customer service team to ensure the highest level of customer satisfaction.

YOUR MISSION Your mission is to empower David to focus entirely on his core competencies by efficiently managing a wide array of administrative tasks, travel logistics, and daily errands.1 | SUPPORT THE CEO ON HIS DAY-TO-DAYAs the Personal Assistant to the CEO, your primary role is to deliver exceptional support that enables the CEO to concentrate on strategic responsibilities and propel the company forward. Your responsibilities will include:Overseeing the CEO's calendar, organizing meetings, appointments, subscriptions, and travel arrangements.Managing personal commitments: reminding the CEO of significant dates, handling the personal calendar, planning family gatherings, sending birthday greetings, and facilitating personal calls.Assisting in the creation and revision of documents, presentations, and reports as instructed by the CEO.Managing online purchases, returns, and any service-related issues.Ensuring timely payment of bills.Handling various personal errands, such as grocery shopping, meal prep, and overseeing household repairs.Upholding the highest standards of confidentiality and discretion at all times.2 | PROACTIVELY MANAGE ADMINISTRATIVE TASKSThe CEO is entrusted with numerous vital responsibilities that require focused attention, and as the Personal Assistant, your objective is to ensure these tasks are executed proactively, efficiently, and effectively. Your duties will involve:Organizing and maintaining precise records and files for the CEO, including contracts, legal documents, and essential information.Sourcing the best external vendors and negotiating tirelessly to secure the necessary resources and support for the CEO's success.Copying, scanning, and faxing documents as necessary.Taking detailed notes during meetings.Ensuring the CEO’s office remains organized and stocked with necessary supplies.Managing both physical and digital filing systems (Google Drive & Notion).3 | IMPROVE PROCESSES AND ENHANCE THE CEO'S PRODUCTIVITYYou will play a key role in streamlining processes and enhancing the CEO's productivity through your proactive approach and attention to detail.

Join Delivery Hero as a Senior Specialist in Customer Experience Operations, where you will play a pivotal role in enhancing our customer engagement strategies. You will be responsible for analyzing customer feedback, optimizing operational processes, and ensuring a seamless experience for our users. Collaborate with cross-functional teams to implement innovative solutions that drive customer satisfaction.

Aesen Project Solutions is in search of a dynamic and highly skilled Operations Superintendent to enhance our operations team in Dubai. The ideal candidate will be instrumental in supervising and facilitating daily operational activities, ensuring the fleet operates safely, efficiently, and in compliance with all applicable regulations.Key Responsibilities:Guarantee adherence to the company's operational, technical, and HSQE policies, procedures, and best practices across all activities.Lead, mentor, and manage a team of Assistant Superintendents, focusing on effective task distribution and performance evaluation.Oversee the Classification Society survey status and organize annual, intermediate, and renewal class surveys as necessary.Collaborate with Marine Agents, Marine Warranty Surveyors (MWS), Classification Society Surveyors, and Client Representatives to ensure seamless operational execution.Independently manage the mobilization and demobilization of at least three (3) transportation spreads.Conduct general marine surveys and create comprehensive “As Built” drawings and documentation.Perform vessel suitability assessments, on-hire/off-hire, and bunker surveys, with a solid understanding of Marine Warranty Survey requirements.Effectively manage and resolve all Marine Warranty Survey (MWS) punch list items within designated timelines.Supervise vessel outfitting operations to guarantee readiness for ongoing operations.Oversee complete load-out operations, ensuring proper cargo stowage and lashing for Cargo Vessels, PSVs, and/or Barges.Coordinate vessel readiness initiatives, including ship handling arrangements, crewing, bunkering, and provisioning.Work closely with the HSQE Manager to implement and ensure compliance with QHSE standards across all operational activities.Develop Job Safety Analyses (JSA) for operations and facilitate Toolbox Talks and Pre-Start Inspections.Prepare, maintain, and submit Statements of Facts (SOF) that document load-out and operational progress.Generate and submit accurate Daily Progress Reports (DPR) during repair, reinstatement, and dry docking activities.Maintain spreadsheets for fuel consumption, sailing schedules, and cargo schedules to support operational planning and reporting.Code and approve invoices in SAP as needed.Take on additional duties that require marine and operational expertise as assigned.Review, recommend, and continuously enhance operational procedures, processes, and documentation for improved efficiency and safety.

We are seeking a motivated and detail-oriented IT Operator to join our dynamic team in Dubai. In this role, you will play a crucial part in ensuring the smooth operation of our IT systems, supporting our team with technical issues and contributing to the overall efficiency of our IT department.Your responsibilities will include monitoring system performance, troubleshooting issues, and collaborating with other IT professionals to implement solutions. If you are passionate about technology and eager to advance your career in the IT field, we want to hear from you!

Job Summary:Meraki Developers is actively looking for a dynamic and experienced CRM Manager to oversee and enhance our post-sales operations, client engagement, legal coordination, and collections for our real estate projects in Dubai. The successful candidate will possess extensive knowledge of the Dubai real estate landscape, be well-versed in local regulations (DLD, RERA), and exhibit expertise in utilizing CRM platforms such as Bitrix or equivalent systems. This critical role ensures that our clients experience a seamless journey from booking through to handover.Key Responsibilities:Team Management & OperationsLead, mentor, and manage a team of CRM executives to deliver exceptional customer interactions.Delegate tasks, assess performance, and apply best practices to enhance client engagement.Boost efficiency through consistent performance evaluations and training sessions.Client Relationship ManagementAct as the primary point of contact for high-value clients post-booking.Provide timely, professional, and personalized responses to client inquiries, concerns, and service requests.Ensure high levels of client satisfaction throughout the customer lifecycle.Post-Sales OperationsOversee complete post-sales activities: welcome calls, documentation, payment plan coordination, agreement management, and handover preparations.Work closely with Sales, Projects, Finance, and Legal teams to guarantee smooth post-sales processes and timely property handovers.Legal Coordination & DocumentationSupervise the accurate and prompt creation of client documentation (Allotment Letters, SPAs, Receipts, etc.).Collaborate with the Legal team regarding Dubai-specific regulations, ensuring compliance with RERA and DLD requirements.Address and manage client legal inquiries in conjunction with the legal department.Collections & Payment Follow-UpsEnsure collections are performed timely according to established payment schedules.Proactively manage overdue payments and implement defaulter escalation processes.Prepare regular collection reports and management information systems for internal visibility.Handover & PossessionOversee the complete handover process in collaboration with engineering and facility teams.Schedule pre-possession inspections, ensure resolution of snag lists, and organize handover appointments.Maintain comprehensive possession documentation and gather client feedback reports.