Onsite Operations Specialist

IndustrySaaS / Growth & Revenue OperationsWork ArrangementFully RemoteJob TypeFull-timeWork ScheduleUS Time Zones (EST)About Pearl TalentPearl Talent connects the top 1% of global candidates with leading startups in the US and EU. Our clients have collectively raised over $5 billion and are backed by renowned organizations such as OpenAI, a16z, and Founders Fund. We seek the most ambitious and talented individuals who are eager to grow and advance in their careers. Many of our candidates have been flown to the US and EU to work directly with clients, often attaining promotions that align them with peers onshore.Why Work with Us?At Pearl, we are not just a recruiting firm; we offer exceptional opportunities to collaborate with visionary founders across the US and EU. Our mission is to place you in roles that foster growth, challenge you, and enable you to build meaningful, long-term careers.About the CompanyOur client is an innovative, remote-first startup focused on developing scalable growth systems and revenue automation solutions for enterprise and B2B markets. They are committed to creating efficient, repeatable processes that enhance pipeline growth, improve sales outcomes, and empower high-performing teams to scale effectively on a global scale.Role OverviewWe are in search of a detail-oriented Growth & Outbound Operations Specialist who will design, implement, and manage outbound and revenue automation infrastructures. This role is crucial for building the outbound engine that facilitates scalable prospecting and pipeline generation. You will collaborate with marketing and sales teams to create repeatable systems, optimize campaigns, and ensure accurate data and CRM processes. The ideal candidate is analytical, process-driven, and proficient in automation and multi-channel outbound tools. Successful candidates are proactive, self-motivated, and excel in fast-paced, growth-oriented environments.Your ImpactDrive consistent pipeline generation through structured outbound systems.Optimize outbound campaigns to enhance response and meeting rates.Minimize manual processes by automating lead management and CRM workflows.Maintain data integrity and provide accurate reporting to guide strategic decisions.Enhance the engagement and performance of newsletters and outbound communications.

Join Huzzle as a GTM EngineerAt Huzzle, we specialize in connecting exceptional B2B sales talent with dynamic companies across the UK, US, Canada, Europe, and Australia. Our diverse clientele includes startups, digital agencies, and technology platforms spanning various sectors such as SaaS, MarTech, FinTech, and EdTech. We facilitate direct hires into client teams for top sales professionals and provide continuous support.Your RoleWe are on the lookout for a skilled GTM Engineer to design, launch, and optimize effective outbound systems for our B2B SaaS clients. This role is highly technical and automation-focused, perfect for those who excel in startup environments and view outbound strategies as crucial revenue engines rather than mere lead generation.You will integrate deeply into client revenue operations, taking charge of campaign structure, signal-driven workflows, outbound sequencing, and automation frameworks. If you have a passion for AI and are proficient in using Clay with agency experience, this role is your chance to architect scalable outbound systems.This position is perfect for individuals seeking:Remote GTM engineering opportunitiesGrowth engineering roles within the SaaS sectorAdvanced careers in outbound automationRemote positions in startup sales engineeringKey ResponsibilitiesDevelop and implement outbound campaigns using Clay as the primary orchestration toolCreate signal-driven prospecting workflows (including intent data, trigger events, and enrichment pipelines)Optimize and integrate the outbound tool stack (e.g., SmartLead, HeyReach, n8n)Accelerate launch timelines for new campaignsContinuously experiment with messaging, sequencing, and targetingIntroduce automation to enhance performance and efficiencyManage CRM attribution feedback loops and iterative cyclesCollaborate with Fractional CRO leadership on revenue strategiesQualificationsEssential Qualifications:Extensive hands-on experience with Clay (mandatory)Demonstrated experience in outbound campaign architectureBackground in a fast-paced agency or startup settingStrong grasp of GTM systems, lead enrichment, and automation processesFamiliarity with CRM attribution frameworksAvailability to work during US hours (preferably PT)Preferred Qualifications:Experience with n8n or similar automation platformsKnowledge of AI experimentation and workflow optimizationExperience in SaaS or venture-backed startupsInsight into CRO-level revenue strategyBenefits Fully Remote: Enjoy the flexibility of working from anywhere with international teams. Career Growth: Join a rapidly evolving company with ample opportunities for advancement.

Join our dynamic remote team as a Customer Support & Outbound Sales Specialist and be a crucial part of our expansion within the food & beverage industry. We are looking for an enthusiastic individual who thrives on engaging conversations, resolving customer issues, and empowering sales teams to achieve their targets.Key ResponsibilitiesCustomer Support:Handle inbound customer inquiries via calls, emails, and chats, addressing orders, product details, and general questions.Efficiently resolve customer issues and escalate when necessary.Conduct outbound follow-up calls to ensure customer satisfaction and foster loyalty.Document detailed interactions and maintain comprehensive customer records in our CRM.Provide a consistently exceptional customer experience that aligns with our brand values.Outbound Sales (BDR):Initiate outbound calls to potential wholesale and retail prospects, introducing our product offerings.Evaluate leads and schedule appointments for the sales team.Research and develop a database of contacts within the food & beverage sector.Keep CRM updated with lead information, call results, and communication history.Support the nurturing of early-stage sales opportunities.

Pavago is seeking an Outbound Lead Generation Specialist to drive new business through cold email outreach. This role is fully remote and open to candidates based in Mexico. Key responsibilities Research and identify potential clients who match Pavago’s service offerings. Create and manage targeted cold email campaigns to connect with new prospects. Support the sales team by generating qualified leads and contributing to overall growth. Requirements Self-motivation and a focus on achieving measurable results. Ability to work independently in a remote, quickly changing environment. Clear and effective written and verbal communication skills.

About Bitso Bitso is committed to building a diverse team and values the unique perspectives each person brings. The company supports remote work and aims to drive progress both internally and in the broader community. Bitso’s mission centers on making cryptocurrency accessible and useful, with a focus on delivering strong products and fostering a culture of care for customers. Role Overview The B2B Growth Marketing Specialist plays a key role within Bitso’s marketing team in México. This position blends demand generation, event management, campaign execution, and marketing operations, all with the goal of growing the pipeline and improving efficiency. This specialist manages programs from planning through execution: developing strategies, overseeing vendor relationships, tracking budgets, analyzing metrics, and quickly refining approaches. The role covers events, ABM (account-based marketing) strategies, content-driven lead generation, partner marketing, and related activities. Success in this role requires initiative, a knack for spotting and addressing gaps, and comfort working in resource-constrained settings. Familiarity with AI tools to boost productivity is important, as is the ability to create campaign reports in HubSpot, negotiate contracts, and draft briefs for landing pages. Reporting Structure This role reports to the Senior Marketing Manager for Bitso Business, Ingrid Carraro. What You Need At least 4 years of experience in B2B marketing, especially in demand generation, event management, and marketing operations. A growth mindset: data-driven, open to experimentation, and focused on continuous improvement. Proven ability to manage events and marketing budgets, handle vendor contracts, and coordinate logistics across multiple vendors. Hands-on experience with HubSpot (Marketing Hub and CRM).

Ebury empowers ambitious businesses to achieve global expansion, and we apply the same philosophy to our team. We thrive on innovation, collaboration, and problem-solving, fostering an environment where everyone feels a sense of belonging, is valued, supported, and empowered to succeed.If you’re a proactive collaborator eager to revolutionize how businesses operate on a global scale, we invite you to connect with us. Let's discuss how Ebury can elevate your career and help you shape the future.Payment Operations Specialist Ebury León Office - Hybrid: 4 days in the office, 1 day working from home per weekThe Payment Operations Specialist oversees the daily administration and technical execution of escrow and paying agency mandates. The ideal candidate will be detail-oriented, risk-aware, and adept at managing complex financial transactions while upholding rigorous compliance standards. Key ResponsibilitiesReview executed Escrow Agreements and Paying Agent Agreements to identify operational requirements and payment triggers.Monitor account activity to ensure all conditions are met prior to fund transfers.Complete mandatory KYC (Know Your Customer) and AML (Anti-Money Laundering) checks.Initiate both domestic and international fund transfers.Conduct call-back verifications with clients.Facilitate the setup of new accounts and ensure accurate assignment of account details.Maintain a critical calendar and adhere to multiple deadlines.Support complex payment operations as needed.Identify and escalate discrepancies between governing agreements and payment requests.

Role Overview Jobgether is hiring a Billing & Operations Specialist for a partner based in Mexico. This position plays a central part in keeping financial operations accurate and supporting smooth transitions from service delivery to billing in a service-driven business. What You Will Do Manage end-to-end billing processes, ensuring invoices are accurate and timely. Coordinate with field and operations teams so that billed tasks match the services provided. Oversee financial reconciliation and reporting, maintaining clear records and supporting cash flow visibility. Promote operational efficiency by identifying and supporting process improvements. What We’re Looking For Professional experience in accounting, operations management, or systems coordination. Strong attention to detail and disciplined approach to processes. Proficiency with QuickBooks and service management platforms. Ability to work collaboratively with field and operations teams. Comfort working in a structured, continuously improving environment. Location This role is based in Mexico.

About the Role Traba is hiring an Operations Specialist in Guadalajara, Mexico. This entry-level position is designed for recent graduates ready to build practical experience and support daily operations. What You Will Do Assist with process improvements across the operations team Help identify ways to increase efficiency in daily workflows Support smooth, reliable day-to-day operations Who We’re Looking For Recent graduates eager to learn and grow in an operations role Strong interest in process optimization and teamwork Willingness to contribute and adapt in a collaborative setting

Join our dynamic team at spoton as a Client Operations Specialist, where you will play a vital role in ensuring exceptional service and support for our clients. You will be responsible for managing client inquiries, resolving issues, and enhancing the overall client experience. If you are passionate about customer service and thrive in a fast-paced environment, we want to hear from you!

Join Our Team: Marketing & Revenue Operations Specialist! We are on the lookout for a dynamic Marketing & Revenue Operations Specialist to become a key player in enhancing our operational efficiency in the Tech/IT sector.What You'll Do: CRM Management: You'll be responsible for maintaining data hygiene (Leads, Accounts, Opportunities) and generating insightful reports and dashboards for informed decision-making. Campaign Execution: You will coordinate the deployment of materials and campaigns across outbound channels and email. Lead Flow Optimization: Your role will involve identifying bottlenecks between marketing and sales, proposing effective process improvements. Sales Support: You'll ensure the sales team has all the necessary tools to manage the pipeline successfully.What We're Looking For: A minimum of 2 years’ experience in Marketing Operations, Sales Operations, or CRM Administration. Proficiency in English (B2+). Expert knowledge of CRMs (Salesforce, HubSpot, or Zoho). Previous experience in B2B Tech / IT Services is desirable, with a preference for candidates with experience in MSPs or Cybersecurity. An analytical mindset, strong attention to detail, and exceptional written communication skills.

Role Overview The Senior Specialist, Policy Operations at Lyft, Inc. helps guide the policies that impact Lyft’s operations in Mexico City. This role works closely with teams across the company to keep Lyft’s activities in line with local regulations and to support business goals through effective policy work. Key Responsibilities Work with colleagues from different departments to interpret and apply local regulatory requirements. Help shape and refine internal policies that affect Lyft’s presence in Mexico City. Advocate for policy positions that align with Lyft’s business objectives. Analyze policy issues and regulatory frameworks relevant to Lyft’s operations. What You Bring Experience with policy analysis and understanding of regulatory environments. Ability to connect operational needs with policy requirements. Strong collaboration skills when working with cross-functional teams.

About Flexport Flexport is shaping the future of global trade. The company’s mission is to make global commerce simple and accessible for all. Flexport’s technology helps move over $19 billion in goods each year, serving clients from startups to Fortune 500 companies across 112 countries. Recent disruptions in the supply chain have placed Flexport at the center of change, backed by leading investors who believe in the company’s vision for smarter, more efficient logistics. Role Overview: Global Operations Specialist The Global Operations Specialist supports Flexport’s mission by managing the full shipment process for clients. This role works closely with partners across the region, including Squad Operations, customs teams, subcontractors, carriers, and terminals. The work ensures clients reach their logistics goals and helps shape Flexport’s next operational model for scalable growth. What You Will Do Oversee the entire shipment lifecycle for Flexport clients. Collaborate with internal teams and external partners to move goods efficiently. Maintain precise data and act quickly to prevent or resolve delays. Contribute to developing new operational models as Flexport grows. Growth and Development Joining the Americas Operations team means learning Flexport’s operational practices and immersing in company culture. As the company expands, team members may have chances to help launch new markets or relocate internationally. Location Guadalajara, Mexico

Role Overview Mattel, Inc. is seeking an Operations Specialist with a focus on Organizational Development and Inclusion. This role supports efforts to build a more inclusive workplace and backs key operational projects. The position plays a part in strengthening employee engagement and supporting organizational change initiatives.

Jobgether seeks an HR People Operations Specialist based in Mexico. This position plays a key role in supporting and improving the employee experience throughout the company. The focus lies in HR processes and employee engagement, with a strong commitment to fostering a positive workplace culture. Key responsibilities Support and refine HR processes to create a smooth employee journey Promote initiatives that strengthen the organizational culture Drive activities aimed at employee engagement Work closely with team members to help build a thriving work environment Requirements Proactive approach to solving problems and improving processes Background in people operations or HR Clear interest in employee engagement and workplace culture This role offers the chance to influence how people experience work at Jobgether. Candidates who bring a people-first mindset and a drive to make a difference will find this work meaningful.

Docplanner is seeking a motivated and dynamic Outbound Sales Executive to join our growing team in Mexico City. In this role, you will be responsible for reaching out to potential clients, presenting our innovative solutions, and closing sales to drive company growth. If you are a passionate sales professional with a knack for communication and persuasion, we'd love to hear from you!

To learn more about the role, please visit this Medium article: GTM Strategy & Ops Role OverviewAbout Arkham Technologies:Arkham Technologies is a pioneering Data & AI platform dedicated to assisting large enterprises in:Consolidating disparate systems and dataCreating a singular source of reliable operational metricsAddressing intricate challenges using AI tailored to their specific operationsOur esteemed partners, including Circle K and Kimberly-Clark, collaborate with us to implement AI-driven solutions for sell-out forecasting, promotional analysis, and automated order allocation. With Arkham, they experience rapid, impactful results, laying a solid foundation for enduring AI transformation.Explore more about Arkham: YouTube ChannelMedium BlogThe RoleWe are in search of a GTM Strategy & Ops Specialist to manage and expand Arkham’s go-to-market engine from Mexico City. This role transcends traditional sales; it is centered around systems development, intelligence-driven strategies, and revenue accountability at the crossroads of:GTM LeadershipGTM EngineeringCommercial ExecutionYou will be responsible for transforming market and account intelligence into actionable revenue strategies. Your key decisions will determine:Our target marketsStrategies for account engagementOur competitive advantagesWhat You’ll Work OnAccount & Market Intelligence ManagementUtilize Arkham to gain in-depth insights into target markets and enterprise accountsIdentify key stakeholders, budget allocations, incentives, decision-making processes, and operational frameworksDevelop robust perspectives on where Arkham can exert the most influenceCustomized GTM Strategy DevelopmentConvert product capabilities into specific use cases for each accountAlign operational challenges with executive priorities and financial goals

Are you ready to take your career to the next level with a dynamic boutique wealth management firm? We are seeking a dedicated and enthusiastic Client Operations Specialist to join our remote team. In this pivotal role, you will be the first point of contact for client inquiries, managing account administration and custodial processes with esteemed partners like Charles Schwab and Fidelity. You will play a crucial role in supporting our advisors and ensuring an exceptional client experience in a collaborative, high-touch environment. If you have a background in financial planning or RIA experience, we want to hear from you!As a Client Operations Specialist, your primary responsibilities will include:Acting as the principal contact for client service and operational inquiries, addressing questions regarding accounts, paperwork, and custodial processes.Processing and managing account openings, transfers, maintenance requests, and cash movements for a seamless client experience.Assisting financial advisors with account administration and client follow-ups to enhance service delivery.Liaising with custodians to resolve issues efficiently while maintaining operational excellence.Ensuring compliance standards are met while providing polished, professional service.

Join our dynamic team at Continental as an Inventory Specialist in San Luis Potosi. In this role, you will be responsible for managing warehouse inventory, ensuring accuracy in stock levels, and implementing efficient inventory control processes. Your attention to detail and organizational skills will be paramount in maintaining our high standards of operational excellence.

About ARQ ARQ is a fintech company founded in 2021, focused on making global financial management easier for Latin Americans. The company offers products for spending, exchanging, saving, investing, and more, serving over 2 million customers across the Americas. ARQ’s team brings together professionals from top fintech and technology backgrounds, all working to build a modern, accessible, and scalable cross-border financial system. Role Overview: Head of Growth for Mexico The Head of Growth for Mexico leads ARQ’s operations and growth strategy in the country. This senior role manages the local profit and loss (P&L), represents ARQ in Mexico, and connects global teams with the Mexican market. The position shapes local strategies, develops the product roadmap for the region, and runs marketing campaigns tailored to local needs. Main Responsibilities Represent ARQ in Mexico, building brand presence and reputation, including public relations and media engagement. Own the local P&L: drive user acquisition, revenue growth, margin optimization, and improved unit economics. Build and maintain relationships with local partners, brand ambassadors, influencers, and affiliates. Lead Above-The-Line (ATL) marketing across TV, OTT, out-of-home (OOH), radio, and other mass media channels to boost brand visibility. Act as the voice of the Mexican market, working with global performance marketing and creative teams to ensure brand consistency and effective localization. Develop scalable processes for ongoing growth, and recruit, mentor, and lead the local team as it expands. What We’re Looking For At least 7 years of professional experience, including a senior operational role in a high-growth, VC-backed technology company with full P&L responsibility. Experience at a top management consulting firm (such as BCG, Bain, McKinsey) or a leading investment bank is highly valued. Deep knowledge of the Mexican market and consumer behavior. Strong structured problem-solving skills: able to break down complex challenges, act quickly, and communicate clearly. Location This role is based in Mexico City.